Utsikt fra overnattingsstedet
Sjekk tilgjengelighet

Anmeldelser av Mombasa Beach Hotel

3 out of 5
Mombasa Beach Hotel
Mount Kenya Road, off Links Road, Mombasa

Anmeldelser

4,0
Rangering på 10 − Utmerket. 1 av totalt 16 anmeldelser." "
Rangering på 8 − Bra. 0 av totalt 16 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 16 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 16 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 16 anmeldelser." "

5,0/10

Renhold

6,2/10

Personale og service

4,0/10

Fasiliteter

3,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Addisu

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Ali

4/10 – Dårlig

Yoshikazu

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
old building
Bodde her 7 netter i november 2022
Svar fra Charles den 9. des. 2022
Dear Yoshikazu,We thank you for taking the time to tell us about your experience at Mombasa Beach Hotel. We are sorry to know that your stay with us was under your expectations. Your valuable feedback as this helps us understand areas of possible improvement. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards,

4/10 – Dårlig

David Kihara

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

4/10 – Dårlig

Earl

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Beautiful gardens, wonderful staff, but rooms are dilapidated
Bodde her 2 netter i oktober 2022
Svar fra Charles den 9. des. 2022
Dear Earl,Thank you for taking the time to leave your feedback. I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and to ensure that our guests feel at home. The comments above are being addressed. We welcome you once more on your next visit. kind regards

4/10 – Dårlig

Felisah

Likte ikke: Personale og service
Bodde her 1 natt i desember 2021

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Too delapidated to justify staying
Probably 20 years ago this hotel was amazing, but today it is derelict and run down. Despite extremely friendly and helpful staff and a good location, these do not compensate for the poor state of conservation of this hotel. During my stay there was no hot water nor fresh water coming out of the pipes, the room although clean was worn and uninviting and the public areas were dilapidated. The majority of the items in the restaurant menu were not available, however I did have a good barracuda steak. The view from the room was very pleasant but it was not enough to compensate staying here.
Bodde her 1 natt i august 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Mombasa Beach Hotel
Hotellet var som sådan okay, men lidt slidt. Der var da vi var der, en DJ både ved poolen og ved stranden, hvilket gav en uacceptabel støj. Der var kravlende insekter i sengen, min kone blev bidt, med et stort sår til følge. Maden og servicen var dog okay. Lokationen af hotellet var fin og stranden også vældig god.
Bodde her 3 netter i desember 2019

6/10 – Grei

Tifsehet

Reiste med familie
Likte: Renhold og personale og service
Our stay was good except that you charged us toooooo much for the dinner!!!! A hotel like yours has to have a receipt for each payment, be it drinks or food! There was no menu! We were served with a dinner buffet and expected to pay a lot. You do not negotiate for the price of food!! This was inappropriate!!! Swimming pool has to be cleaned, the hotel itself needs renovation!
Bodde her 4 netter i desember 2019

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awful ,terrible Poorly managed Dirty Poor service
Bodde her 1 natt i august 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This hotel was probably very nice a few decades ago, but a refresh of the hall and the bedrooms is overdue.
Bodde her 1 natt i august 2019

2/10 – Forferdelig

Elsat og New York, NY

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Old furniture, poor management, not clean, everything needs to be upgraded
Bodde her 5 netter i april 2019

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The grounds are beautiful with flowering bushes and shrubs, palm trees full of birds and monkeys. The pool is inviting, clear and clean. The breakfast buffet satisfied the pickiest eaters and boasted many options including those for westerners. Our room had a balcony which faced the ocean and we thoroughly enjoyed the sunrises and sunsets, the boats bobbing up and down and the ocean noises. The rooms were terrible! Our sliding glass door would not close all the way, we had no cold water in our sink, the rack in the bathtub fell off the wall, and everything was very run down. Our friends' room had no air conditioning (and it's hot and humid), and no hot water at all. (they were given another room). We had 8 people in our group and all of us had multiple issues with the rooms. Very poorly maintained.
Bodde her 1 natt i november 2018

2/10 – Forferdelig

Daisy og Washington USA

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very rusty poor water supply dirty water pool fountain , no wirefiif contion no iinterional chargers.
Bodde her 1 natt i oktober 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible, arrived when there was power outage and no backup, checked in in darkness. Salty water running in taps, salty water in the swimming pool, just sea water pumped in to swimming pool!!!!

2/10 – Forferdelig

Morris

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Like a bad dream come true.
It was one of the worst hotels I have ever stayed at. First it is owned by the Gov., so they don't care much about it. There is mold rot through out the place. At first there was no water. After I complained and three hours later we had water. Never did get hot water. And the toilet never did flush. I asked the Manager to have someone come and fix it, she said she would but never did, so I used a bucket to flush it. None of the phones work. No safe. No fridge. AC condenses inside the room. Two TVs neither one worked. LIke I said it is the worst hotel I have ever stayed at and I travel a lot. I will never go back there again. NOT worth the money you save. Hotels.com should take this one off its site. Oh, and to top if off, the cold water that did come out of the shower was salt water, no fresh water. I know this sound unbelievable but I swear it really happened..hehehe