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Anmeldelser av Key Inn Roseville

2 out of 5
Key Inn Roseville
2550 Cleveland Ave N, Roseville, MN

Anmeldelser

5,0
Rangering på 10 − Utmerket. 95 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 134 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 216 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 193 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 366 av totalt 1004 anmeldelser." "

4,8/10

Renhold

6,2/10

Personale og service

3,8/10

Fasiliteter

4,4/10

Overnattingsstedets bygg og tilstand

4,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Doris

Bodde her 1 natt i mai 2024

8/10 – Bra

Anits

The toilet in my room did not flush properly. There was only one set of towels in the room not including a wash cloth. Fridge was smelly. TV has terrible reception.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Seng

Reiste med familie
Likte ikke: Personale og service og fasiliteter
There was no bath towels, hair dryer, and iron. I had to request bath towels, and only get one big bath towels plus a small towel not like other motel that provide 5 or more towels. One time, there was water leaking from the ceiling. I do not recommend anyone to stay at this place.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

kebede

I like the customer service
Bodde her 1 natt i mai 2024

8/10 – Bra

April

Likte: Renhold og personale og service
liked the old style building
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Kediga

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Nicole

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I think the only thing that was cleaned in my room before I checked in was the beds being made. There was still pieces of cereal, Cheerios to be specific on the floor in the corner by the walls multiple places on the floor under the bed I stepped on a sewing needle in the bathroom Shower curtain didn’t shut all the way so water got all over and I cleaned up a few towels. I had a couple pillowcases and when I went down to tell the clerk that the sink was leaking underneath what happened the sewing needle he just threw it in the garbage a couple more towels and told me thank you , didn’t even ask what room number was in so the thing could get fixed in the room entered, which was fine but literally food all over the place and even a piece of broken glass in the corner in the bathroom I will not ever be back I will rather pay $20 more for room and night and zero dollar deposit And a clean place To sleep. If there wasn’t another room for me to be checked into, I would’ve rather been refunded and went somewhere else. It was disgusting and when I told him the sink is leaking, there was no concern or will to want to do anything about it.
Bodde her 1 natt i mai 2024

8/10 – Bra

Michael

Likte: Renhold og personale og service
In the room where I was placed didn't have enough towels available to the guest. The wasn't the fresh upon entering the room.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Brett

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

2/10 – Forferdelig

WILL

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
No refrigerator continental (breakfast,there was none) and this was at 8;30 am) plus the room it was suppose too be in was filthy, rooms too small
Bodde her 2 netter i april 2024

4/10 – Dårlig

Michael

Bodde her 1 natt i april 2024

6/10 – Grei

Tiancheng

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
ok
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Sachin

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was the WORST OF THE WORST IN THE ENTIRE UNITED STATES. I accidentally booked it on “Tuesday” instead of “Wednesday” at 11:59 PM - 1 minute before the cut off time and Expedia did not change my dates but prefilled it to yesterday’s and they counted it as a STAY rather than doing a refund and giving me the next day - they are Indian people who are greedy for money. The manager lied and told me his name is HARRY. Plus lots of hookers and prostitutes there, drugs and people asking and harassing you, following yoy to the parking lot to your car for money while managers do nothing. They gave me ONE TOWEL. When asked for more, they refused to saying that I’d have to wait 2 1/2 hours for the laundry to finish. The linens were Soo dirty…smelled like cat piss. DO NOT BOOK WITH THIS MOTEL. Take your business elsewhere.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Kathlyn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was very dirty, smelled fowl, and I was late for work because the wifi is not stable at all. I was highly inconvenienced and the hotel did not offer any kind of compensation. When I entered the hotel it was run down so I made sure to ask if the wifi would be stable, i was reassured that was great. I would never stay at this place again.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jason

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was very dirty lowdown nothing worth the bathroom shower maintenance was not up the car didn't drain it was it filthy only two pillows one tile is very poorly ran
Bodde her 1 natt i april 2024

10/10 – Utmerket

Donald

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Abdulkadir

Likte: Overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Kevin

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Abdulkadir

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place nice people
Bodde her 1 natt i mars 2024

6/10 – Grei

Sherri og Superior

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Dominique

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Got some rest
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
So far so good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Abdulqadir

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jalisa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Love the people that work there. Pretty decent place
Bodde her 2 netter i mars 2024

8/10 – Bra

Veronica

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

4/10 – Dårlig

JaKisha og Minneapolis

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room type I booked was Queen smoking, upon check in(Friday) was given a non smoking double but still charged for a smoking room. That room was dirty as hell, only thing somewhat cleaned was the beds which one had a red stain on. The next day(Saturday), I was switched to a smoking room but that wasn’t til that evening and that room was a bit cleaner then the first room but still dirty. Took pictures of both rooms. Also there was all type of things going on in the parking lot, my entire stay.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Abdulqadir

Good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Abdulqadir

Bodde her 1 natt i mars 2024

4/10 – Dårlig

Mutray

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We drove up and the first thing was a gal hollering she needed help and needed a ride to downtown Minneapolis and she got really mad when we weren't able to. Not the best location if you want to feel safe.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Amanda

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our room smelt like stale cigarettes. The aircon was up full and we could not turn it down so it was very noisy.
Bodde her 1 natt i mars 2024

8/10 – Bra

Kesha

Reiste med familie
Likte: Personale og service og fasiliteter
Very comfortable room, but not enough towels in the room and the breakfast was dissapointing but the coffee was enjoyable
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Shyanne

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Krystal

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff were nice!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Jenny

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

John

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

allen

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was cold heater could not keep up. Rooms need repairs. Breakfast was toast , powdered donut or a banana. No maid service 3 days had to ask for towels twice. Given only 2 towels. No hand or face towels.
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Key hotel
The trim on the heat/ac unit was broken and on one side of the unit it was separated from unit by about an inch and you could see outside. Toilet didn't flush well. No towels in room. Bathtub dirty. Walls dirty. Sign says free Continental breakfast but all there was was 4 packets of instant oatmeal and 4 green bananas. When I asked the man at the desk about it he said the Continental breakfast was donuts and I told him there were no donuts. Everything that I saw in that hotel was dingy and dirty
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Jonathon

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024

10/10 – Utmerket

gerardo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Cari

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was filthy starting from the lobby, on the elevator, and our room. The beds had trash inside the frames. The furniture was broken and it was the most uncomfortable bed I have ever slept on. The continental breakfast was so bad we left and went to Dennys. We will never stay there again.
Bodde her 1 natt i desember 2023
Svar fra Jose den 31. des. 2023
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for falling short of your expectations. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more pleasant stay for our future guests. We appreciate your honesty and hope to have the opportunity to welcome you back with an improved experience!

2/10 – Forferdelig

Liceth

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible experience! I couldn't stay in that hotel for 10 minutes!! The dirty bathroom is very unpleasant! The bed smelled bad, the whole floor was dirty! A complete disaster! I lost my money for 2 nights. I had to look for a new hotel.
Bodde her 2 netter i desember 2023
Svar fra Jose den 10. des. 2023
Dear Guest,I'm sorry to hear about your experience, and we genuinely appreciate your feedback. We're committed to improving, and your insights will help us address these issues. Please allow us the opportunity to make things right on your next visit!

4/10 – Dårlig

Farrington

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jose den 10. des. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 – Grei

Jonathan

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jose den 5. des. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 – Dårlig

Glenise

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It definitely wont be my first choice ever again
Bodde her 1 natt i november 2023
Svar fra Jose den 1. des. 2023
Dear Guest,We're sorry to hear that we fell short of your expectations this time. Your insights help us strive for better experiences in the future!

2/10 – Forferdelig

john

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The continental breakfast was toast, donettes, and apple juice. The shower was moldy, the room smelled, the key didn’t work so I had to keep going to the front desk to help me get into the room. The refrigerator was moldy and didn’t work, the microwave didn’t work. The staff was nice enough, that is why I gave it a 1.
Bodde her 1 natt i november 2023
Svar fra Jose den 29. nov. 2023
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and apologize for any inconveniences you experienced. Rest assured, we are actively addressing the issues you mentioned to enhance our guests' overall experience. Your input is valuable, and we hope to welcome you again for an improved stay!

6/10 – Grei

Glenise

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Where do I start? Well the plugs in room were not strong enough for my charging base because they were cracked, no light bulbs, tub made me 2nd guess a shower. I didn't receive towels until my last night i had to buy towels at dollar store for the week. I bought cleaning supplies also because housekeeping never showed up. The staff was nice but if i spend my money at least make sure i have sheets changed after 2days. It really could use some painting and deep cleaning in rooms but hey you get what you pay for. It was very quiet tho and i felt safe staying here.
Bodde her 5 netter i november 2023
Svar fra Jose den 28. nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and the peaceful atmosphere. We apologize for any inconveniences you experienced, and we'll certainly address the issues you mentioned to enhance the overall guest experience. Your insights are valuable, and we hope to have the opportunity to exceed your expectations in the future!

10/10 – Utmerket

ABDIFATAH

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good employers
Bodde her 1 natt i november 2023
Svar fra Jose den 24. nov. 2023
Dear Guest,Thank you for acknowledging our commitment to being good employers! Your positive feedback encourages us to continue fostering a supportive workplace.We appreciate your kind words and look forward to welcoming you back soon!

6/10 – Grei

Abdinasir

Is 2 star hotel nothing more
Bodde her 2 netter i november 2023
Svar fra Jose den 24. nov. 2023
Dear Guest,We appreciate your feedback and understand your perspective. We're committed to continual improvement and would love to hear more about how we can enhance your experience. Our goal is to exceed expectations, and your insights help us strive for excellence.