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Anmeldelser av The Elser Hotel Miami

4 out of 5
The Elser Hotel Miami
398 NE 5th Street, Miami, FL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1002 av totalt 1313 anmeldelser." "
Rangering på 8 − Bra. 162 av totalt 1313 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 1313 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1313 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 1313 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Roger

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bra hotel, men de overser fordelene dine
Hotellet er helt magisk. Fantastisk plassert, flotte rom. Det var imidlertid langt fra fullt og jeg ble ikke oppgradert som gullmedlem, jeg fikk heller ikke VIP fordel jeg skulle ha med gratis drikke.
Bodde her 2 netter i februar 2024
Svar fra Nat Santiago den 19. feb. 2024
Takk for at du tok deg tid til å fullføre denne anmeldelsen. Vi beklager at vi ikke hadde drinkene. Vi ser frem til å være vert for oppholdet ditt igjen og fortsette å møte dine forventninger.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Leah- Executive Administrative Assistant den 26. des. 2023
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Everline k

Bodde her 2 netter i desember 2023
Svar fra Leah- Executive Administrative Assistant den 7. des. 2023
We express our gratitude for selecting The Elser Hotel Miami, and we're elated to hear that you had an absolutely outstanding stay with us. We can't wait to have you back on your next Miami adventure.

10/10 – Utmerket

Erik M.

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi var en familie på 7 stykk som bodde der 2 netter. Kjempe flott og veldig service innstilt personale. Kan absolutt anbefales.
Bodde her 2 netter i oktober 2023
Svar fra Leah- Executive Administrative Assistant den 10. okt. 2023
Vi setter pris på din beslutning om å bo på The Elser Hotel Miami. Det er en glede å vite at du hadde en tilfredsstillende opplevelse under ditt besøk. Vi ser frem til muligheten til å ønske deg velkommen igjen i nær fremtid. Trygge reiser!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2023
Svar fra Luis Jesus Bonillo. Front Office Manager den 20. feb. 2023
Dear traveler, thank you for this wonderful rating!, hope you come back and visit us soon!

8/10 – Bra

Chelsea

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The elser is beautiful, but also very expensive, and they nickel and dime you for any and everything. Bottled water is $8 each and none is provided complimentary in-room. We requested 2 bottles of water that never came, then we’re charged for them at checkout. For a luxurious experience, maybe try providing the essentials at this price point, or at least luxurious service to match the price tag.
Bodde her 5 netter i mai 2024
Svar fra Brad den 16. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Todd

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a great experience when I stay here
Bodde her 1 natt i mai 2024
Svar fra Brad den 16. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Read other reviews. Very positive experience. Highly recommended.
Bodde her 4 netter i mai 2024
Svar fra Brad den 14. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

2/10 – Forferdelig

romain

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
read this review carefully before booking! do you want to be robbed? if so, well done, this is the right address! You understood: unfortunately the cleaning staff are not to be trusted. On the day of departure, I left the room with my two children and our luggages, unfortunately when I arrived at the airport I realized that my daughter's bag had been forgotten in the hotel room. Given that we had enough time we returned to the hotel... We informed the front desk, security etc but the bag was never found, never... a blue Disney bag bought few days ago and containing my daughter's camera and cuddles toys. I filed a complaint. Regarding the room: reservation made for three and two beds. On arrival a very comfortable large bed and a sofa bed not even prepared (just a sheet, no cushions or duvet) and extremely uncomfortable given the thinness of the mattress equivalent to a sheet of cigarette paper... no parking but a rather slow and expensive valet service. a shame because the swimming pool was very pleasant, the gym well equipped and the location interesting.
Bodde her 4 netter i april 2024
Svar fra Brad den 13. mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

10/10 – Utmerket

Le Jalen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thave had a wonderful time on my first solo vacation to Miami, for my 29th birthday. The Elser Hotel has surprised me every single day and the staff are top notch. I received a warm welcome, a complimentary bday gift, and quality recommendations for places to go in the area. l'a like to especially thank Jasmine for her courtesy and open communication. You have made this trip even more Vibrant. Make sure you explore all the Elser amenities and the local eateries. The Savoy Hotel Beach Club was clean, charming, and an overall great place to relax before my flight back home
Bodde her 3 netter i mai 2024
Svar fra Nat Santiago den 12. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Cecilia

Reiste med partner, Forretningsreisende
Perfect
Bodde her 1 natt i mai 2024
Svar fra Nat Santiago den 12. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Marianna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful modern hotel situated right in the center of downtown Miami. The accommodations feature a complete kitchen and in-unit laundry facilities. Overall, it provided a strong sense of safety and security.
Bodde her 4 netter i april 2024
Svar fra Nat Santiago den 12. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Kimberly og Fontana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay! Deinks by the pool are a little pricey, and i wishe they had shuttle service for the airport, but I'll be back!
Bodde her 2 netter i mai 2024
Svar fra Brad den 12. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Marilyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We absolutely loved this place! Three adult couples shared the three bedroom suite and it was perfect. The staff are lovely, rooms are modern and clean and it’s close to shopping and restaurants. The rooftop pool area was spectacular. It was so convenient to have a fridge, washer/dryer and a full kitchen to use. This is great for a large family. Don’t think I would want to stay anywhere else.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

kit

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did find an unopened condom on the floor that was left and should have been noticed by housekeeping.
Bodde her 1 natt i mai 2024
Svar fra Brad den 11. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Frances

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mai 2024
Svar fra Nat Santiago den 10. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

yelana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful! Beautiful Spacious rooms Beautiful Gym Beautiful pool Love the elevator strategy for safety Definitely feels like a true fancy vacation but not overpriced. Staff are all incredibly nice. Loved my stay with my husband and my 9 year old.
Bodde her 3 netter i april 2024
Svar fra Nat Santiago den 10. mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with easy walk to restaurants and shops
Bodde her 1 natt i mai 2024
Svar fra Nat Santiago den 9. mai 2024
Hi Jason,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Megha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property
Bodde her 3 netter i april 2024
Svar fra Nat Santiago den 9. mai 2024
Hi Megha,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

angel

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Nat Santiago den 9. mai 2024
Hi Angel,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

ian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Nat Santiago den 9. mai 2024
Hi Ian,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Nat Santiago den 9. mai 2024
Hi Melissa,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

8/10 – Bra

LaCiara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall decent. The tables in our suite was not clean. But for the most part it met our needs.
Bodde her 1 natt i mars 2024
Svar fra Brad den 8. mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

10/10 – Utmerket

KeiErikai

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10. Will stay again.
Bodde her 1 natt i mai 2024
Svar fra Brad den 8. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

2/10 – Forferdelig

Wenxuan

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upon arrival, we were informed that our room would be ready by the standard check-in time of 4 PM. However, despite arriving early and waiting patiently, we were not able to check in until nearly 5 PM. The front desk staff not only failed to provide our room on time but also denied us access, citing that the room was still being prepared. This delay significantly disrupted our subsequent meetings and dinner plans. Throughout this nearly two-hour wait, the front desk personnel were dismissive and insisted that the manager would handle the situation while instructing us to wait aside so as not to impede the check-in process for other guests. It was distressing to see other guests check in smoothly while we were left aside. The temporary solution offered was far from acceptable – we were given a dirty room to dressed up for our activities. Upon our return, the room had still not been cleaned, with visible stains on the sofa, used capsules in the coffee machine, and trash in the bins. Despite requesting housekeeping the next day, I was informed that rooms are cleaned every four days, a policy that was not communicated at any point during the booking process or check-in. Despite reaching an agreement with a housekeeper to clean the room, it remained in the same unclean state until my departure. This situation meant that I paid a premium price for substandard accommodations and endured distress due to the staff's handling of the situation, which greatly affected my entire itiner
Bodde her 3 netter i april 2024
Svar fra Brad den 7. mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was ok. A sofabed was the second bed for the kids.
Bodde her 1 natt i januar 2024
Svar fra Brad den 7. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

xiaoming

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Most beautiful and amazing hotel I have ever been to. Highly recommended.
Bodde her 3 netter i mai 2024
Svar fra Brad den 7. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Location, wonderful views and the staff is exceptional. Would definitely recommend!
Bodde her 7 netter i april 2024
Svar fra Brad den 7. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Howard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location just a block from the water front and very close to shopping and restaurant. Outstanding rooms. Mine had a full size refrigerator, dishwasher, and dishware. Very modern and clean.
Bodde her 4 netter i mars 2024
Svar fra Brad den 6. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

VIJAY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing view.
Bodde her 1 natt i mai 2024
Svar fra Brad den 4. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Cindy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very new hotel! A lot homeless around the area
Bodde her 1 natt i april 2024
Svar fra Brad den 3. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Jonathan og Sudbury

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely fantastic stay with a beautiful view and reasonable prices!
Bodde her 4 netter i april 2024
Svar fra Brad den 3. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Sarah Rachel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view was breathtaking! Super equipment with kitchen, washing machine and dryer. One of the best equipped hotel gyms ever.
Bodde her 5 netter i april 2024
Svar fra Brad den 3. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Jose og coral Gables

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent as always
Bodde her 1 natt i mai 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome modern and clean
Bodde her 1 natt i april 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Yoseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i april 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Doreen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Great place.
Bodde her 1 natt i april 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

miao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Brad den 3. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

chuntao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i april 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Giancarlo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place!!
Bodde her 3 netter i mars 2024
Svar fra Brad den 2. mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Minnie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and amazing!!
Bodde her 1 natt i april 2024
Svar fra Nat Santiago den 30. apr. 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice !
Bodde her 2 netter i april 2024
Svar fra Brad den 29. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Wilmari

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Nat Santiago den 30. apr. 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Utmerket

Takeema

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Elser is in a prime location close to shop's, restaurants and the Miami Heat Basketball Stadium. My room was on the 27th floor with views to Kill for
Bodde her 1 natt i april 2024
Svar fra Brad den 28. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Terry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to all amenities
Bodde her 2 netter i april 2024
Svar fra Brad den 28. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it here. We are leaving on a cruise and stayed here last year also. Great location, the gym is state of the art, rooms are gorgeous and the staff is phenomenal!!
Bodde her 1 natt i april 2024
Svar fra Brad den 28. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

8/10 – Bra

Jeffrey og Wiarton

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool area and fitness
Bodde her 1 natt i april 2024
Svar fra Brad den 28. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

2/10 – Forferdelig

Aide

Reiste med partner
Likte ikke: Personale og service
Check in was not welcoming. Refused to give me my complimentary drinks for being a VIP Expedia member. Excuse was that I had checked in too late and checking out at 11 am was too early. When bar area opens at 10am.
Bodde her 1 natt i april 2024
Svar fra Brad den 28. apr. 2024
I am disappointed to see that we did not meet your expectations during your recent stay with us. Excellent customer service means a lot to us and we strive to provide that to all guests. On behalf of the entire Elser team, I would like to extend our deepest apologies for the service provided during your stay with us. I appreciate your feedback on this matter and regret that our efforts were not sufficient to provide you with the level of comfort we intended. Only through comments like yours can we guarantee our continuous improvement. Thank you again very much for being our valued guest and for your feedback. We would love to welcome you back to give us another chance.

10/10 – Utmerket

Igor

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All mentioned above was very good!
Bodde her 1 natt i april 2024
Svar fra Brad den 28. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Utmerket

James og Asheville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the fact that it was close to the Cruise Port.
Bodde her 2 netter i mars 2024
Svar fra Brad den 27. apr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.