Cesar at front desk was rude while Vanda was exceptional and accommodating.
Rooms were not that clean. Stains on couches and sheets.
Elevator was broken, we never were able to go down an elevator, and most times we walked up the stairs. Probably 3-4 times we luckily caught the elevator up during our 4 night stay.
No ventilation system in small bathroom.
Best part of the resort was its location.