Utendørsbasseng, bassengtelt (mot betaling) og bassengparasoller
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Anmeldelser av Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 629 av totalt 1403 anmeldelser." "
Rangering på 8 − Bra. 244 av totalt 1403 anmeldelser." "
Rangering på 6 − Grei. 221 av totalt 1403 anmeldelser." "
Rangering på 4 − Dårlig. 136 av totalt 1403 anmeldelser." "
Rangering på 2 − Forferdelig. 173 av totalt 1403 anmeldelser." "

7,4/10

Renhold

8,0/10

Personale og service

7,8/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kenneth

Bodde her 3 netter i februar 2024
Svar fra Marc Reid Director of Guest Experience den 20. feb. 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 – Bra

Miriam Hadgu

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
3day stay
I used to stay at this hotel before, but they changed the decor and at night looks a bit creepy. The rooms are huge and the service is really good. We had an incident at our room where we saw a cockroach on our second last day, and the manager was quick to help us get a new room. We also got an apology and a voucher in return. Overall I know they work hard to clean the hotels everyday, but that was a first experience. The swimming pool is big and I love the view from the resturaunt.
Bodde her 3 netter i desember 2023
Svar fra Marc Reid Director of Guest Experience den 14. jan. 2024
Hello Miriam thank you for staying with us here at the Mondrian South Beach. We apologize about any inconvenience this may have caused. I am happy we were able to solve the problem for you quickly. We have very strict procedures in place. We do our best to make sure things like this are one offs. We hope to see you again in the future. Have an amazing day

4/10 – Dårlig

Cecilie

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2022
Svar fra Stacy den 13. juli 2022
Our apologies if you experienced any issues during you stay.

10/10 – Utmerket

Suhail

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i mai 2024

6/10 – Grei

Kevin

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
The property is very nice and upscale. However, they don’t tell you that you have to pay an additional $50 a night to park. They charge you $600 deposit along with charging your card an additional $271 the day before check in. The room is provided with snacks, alcohol, water, beverages, but don’t get tricked, it’s not free! They don’t tell you that either! I had to call several times to get a copy of our receipt that was supposed to have been provided upon check out. I needed a detailed description of the charges the was charged to my card. Customer service was okay. Besides that, we enjoyed our stay. The room was nice and clean. It definitely met our expectations and more.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 – Utmerket

Ilka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Marie og Cleveland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

2/10 – Forferdelig

May

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Resort fee and ratchet
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Chasare T

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were dirty.. paint chipping, the tv had no audio, only one bedside lamp worked. The shower was dirty. The toilet didn’t work, had to request maintenance. When you check in you’re given a “digital concierge” She replied hours apart or sometimes none at all. On the expedia you have an option to pay more for breakfast, breakfast is one bagel or a bowl of fruits or yogurt. Along with one drink (no refills) or tea. We sat for breakfast, service was EXTREMELY slow. I was charged $102 additional to the price I paid through Expedia for “amenities” but was not told this at check in. Only after I seen charges on my card after leaving and calling was I informed what the charge was for. There’s a $250 hold for incidentals PER NIGHT. Front desk is extremely slow, check in was a long wait. Workers in the front stood there and talked while a line formed, ignoring guest. Definitely wouldn’t stay again. Solid 3/10 experience
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Hi to be clear there is an incedental hold of 200.00 per day during your stay. A resort fee which is 45.00 per day. Each hold and charge is in your confirmation prior to arrival. At check in we do make sure we go over it during the check in process. If this was not covered we apologize and will use this feedback to be better. Have an amazing day.

8/10 – Bra

Melvin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked it and my girl did as well
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 – Forferdelig

Yodit

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you for staying with us

6/10 – Grei

Liliana

Reiste med partner
Likte: Personale og service
Fire alarm going all night guests were not told of malfunctioning alarm. Blaring tvs until 3 am. Tv in our room only had music channels. Had stove in room but no pots to boil water for coffee. Not woth the cost to stay there.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Hi we apologize for the inconveniences you dealt with during your stay. Please be advised that any stove top items you need just request it and we can provide it.

4/10 – Dårlig

Toni Tali Murad

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms need to be destroyed and rebuilt! Everything is broken, mold is everywhere, dust, windows, curtains and etc, you can’t even walk in their room or taking a shower with no shoes, it is really disgusting! And don’t even bother to complain they will try to move you to a “better” room, but all the rooms are the same. Stay away!
Bodde her 5 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 – Utmerket

Dena og Lexington

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best stay, wonderful view, staff was amazing!!!!!
Bodde her 2 netter i april 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Alexander

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A phenomenal Hotel and Residence will definitely be booking with this hotel in the future, everything was a 10/10.
Bodde her 4 netter i mai 2024
Svar fra guest services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 – Grei

Pamela

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
We had a what seemed to be nice room bit once we found out the a.c was locked it ruined oir weekend some what we had to stay out and do different thing to do to get cool air at restaurants and shops..tried to sleep seem like soon as we enter the room the air automatically cut off had to get our own ice bu ket to wrap in towels trying to cool off..woke with stuffy nose and dry air..bathroom shower did not stay hot long enough for both of us to sit in there to try to open oir nose..the hall smelled like strong use of weed not that it bothered us but i thought this was a smoke free facility. I didnt like the text reminding me of check out time,this not our first time at a somewhat fancy hotel
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

2/10 – Forferdelig

Brent Hayes

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So much potential, but. Staff are not customer focused and most seem unaware or on their first day. Fire alarm sounded from two am to seven thirty, on and off all night. Staff ignored that it was even happening upon check out. A vacation that was unfortunately cut short from lack of being able to relax. Aside from the views, just don’t.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

6/10 – Grei

naasira

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I think you’re paying for the name. With such a high cost, they could use some upgrades and a better cleaning system
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

8/10 – Bra

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 – Bra

Dominique

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
So I love this place the view the pool the ambience but the actual rooms need to be redone badly
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect every time!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kendra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice resort. Only thing I disliked was not having a lamp in the bedroom
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Sharkea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property !
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Morris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the property it was nice and spacious definitely would stay here sgaint
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Roderic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 – Bra

Ortal

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nice hotel need deep cleaning all over
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Johnette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it ! Nice and helpful staff ! Clean and roomy hotel . I will be back ! 10/10
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 – Dårlig

Isabella

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
i don’t understand how this hotel can be rated as a 4 star hotel. half of the lights in the room didn’t work, there were no light fixtures in the bedroom, the light fixtures around the mirror in the bathroom were covered in dust, the curtains were stained, there was grime in the shower and the desk chair was cracked and broken. the thermostat didn’t work and neither did the safe in our room. i have never stayed in a hotel that made me feel as dirty as this one did. they’re charging 4 star prices for a 2 star experience. save your money and stay somewhere else.
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

10/10 – Utmerket

Maria Eduarda Da Silva

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 – Grei

DeeDee og Chicago

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
TVs are outdated and constantly cut off while watching. Bathroom needs to be updated as well
Bodde her 5 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 – Utmerket

Kayla

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 – Forferdelig

Rizwan

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Honestly I wouldn’t suggest staying at this hotel. Terrible experience. Poor quality and service.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 29. mai 2024
Thank you for your feedback

4/10 – Dårlig

man og Bowie

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
As vip member in Expedia , I didn’t get room upgrade or any perks . I felt Expedia or the hotel misleading
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Hi thank you so much for your review. Can you please reach out to me? I would love an opportunity to make this right for you.

10/10 – Utmerket

Tiandra

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool and the spa was amazing.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 – Bra

Joanna

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Jahirah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needs more lights in the room
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you for your feedback. We appreciate you. Have an amazing day and see you on your next stay

10/10 – Utmerket

Sandy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 – Forferdelig

Kiyah

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We traveled very late arrived at 3am. The rooms were nasty. Feces left in toilet upon arrival. Not clean at all. Offered to switch rooms just to walk in and NO ELECTRICITY in the second room. also we were considered a “pent house” room SCAM! Staff constantly gave incorrect information. We woke up at 10am to drilling right above our room and it lasted all day. I come to Miami often and have never been this disappointed with a stay. I would never recommend this hotel. The only good thing about it were the valet people. DON’T BE FOOLED BY ONLINE PICTURES OR THE LOBBY IN PERSON. The lobby was beautiful but it’s a first impression SCAM!
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

2/10 – Forferdelig

Amit

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very bad
Bodde her 7 netter i april 2024
Svar fra Guest Services den 29. mai 2024
Thank you for your review

8/10 – Bra

Rubi

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Average!
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you for your feedback. Have an amazing day and see you on your next stay.

8/10 – Bra

Frank

Likte: Overnattingsstedets bygg og tilstand
No complaints about service or property. Great location & probably one of the best pools & views on SoBe. Just wish ahead if time @ check in they required $1k sec deposit for 4 days. Never stayed anywhere with that exorbitant amount. Didn’t help I only bought one credit card and didn’t accept Apple Pay
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 – Utmerket

RAHEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was amazing experience
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

ketlet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great everything
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Sade Marie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay. Would recommend and stay again.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 – Bra

Brittney

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was nervous because of the reviews however my stay was great, room was spacious and maintained no complaints.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Trachele Lynette

Likte: Fasiliteter
Great
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 – Dårlig

Christopher

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is in bad need of a renovation. The rooms are absolutely disgusting. I would never ever stay here again.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you for your feedback we appreciate it. Have an amazing day.

10/10 – Utmerket

bobby

Likte: Personale og service og overnattingsstedets bygg og tilstand
Excellent spot
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Chandni

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 – Utmerket

Ashley

Bodde her 3 netter i mai 2024
Svar fra Guest Services den 29. mai 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.