Eksteriør

Anmeldelser av The Westin Memphis Beale Street

4 out of 5
The Westin Memphis Beale Street
170 Lt Geo W Lee Ave, Memphis, TN

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 572 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 194 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 109 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 70 av totalt 1001 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Christy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I love this hotel! We stay here often when we come to Memphis. It has easy parking, is right next to Beale st, next door to the Fed Ex Forum, and within walking distance of all downtown attractions. It’s quiet despite the closeness to Fed Ex Forum and Beale. It’s always spotless, the beds are incredibly comfortable, the staff always friendly, and the bar/restaurant is awesome. This visit we were celebrating our wedding anniversary. When we were checking in, they overheard us talking and surprised us with an upgrade. We were given a corner suite on the 7th floor that overlooked Beale. It was a gorgeous suite, and we got to see the Memorial Day fireworks from our windows. Thank you, Westin Memphis! We will be back!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Christy,It's an honor to be selected for your anniversary stay! We're delighted you and your husband enjoyed our convenient location, immaculate rooms, and friendly team. It's also fantastic that you appreciated the upgrade to a corner suite and enjoyed the fireworks view. We look forward to welcoming you back to The Westin Memphis Beale Street to make more memories!

10/10 – Utmerket

marshay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was so nice. It was close to everything we needed to get to. The room was awesome. My only issue was how expensive parking was and if you left you couldn’t get back in unless you paid for valet parking.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 24. mai 2024
Dear Marshay,Thank you for taking the time to share your feedback with us. We’re thrilled you enjoyed our convenient location and comfortable rooms. Please know that your feedback is valued, and we apologize for any inconvenience. We hope to have the opportunity to welcome you back to The Westin Memphis Beale Street for another positive experience.

8/10 – Bra

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Danielle,Thank you for choosing us for your accommodations and for taking the time to share your experience. We always enjoy hearing from our valued guests, and it is wonderful to know you enjoyed your time with us and all we offer. Thank you again, and we hope your time in Memphis was so memorable that you will plan to return in the future. That said, please keep us in mind for your accommodations again.

2/10 – Forferdelig

Lori

We booked and paid for this hotel. Called because we were delayed 7 hours to let them know so they wouldn't give our room away. got in at midnight and they had no room for us. We booked this hotel based solely on location and they could not find a room nearby that was " in their network " for us. We went to the Peabody. They were amazing and gave us a great price on a room for (2) nights.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Lori,We know how valuable your time is, so thank you for taking a moment to leave a review. Please accept our sincere apologies that we were unable to host you during your time in the area and for any miscommunication that may have occurred prior to your arrival. Your comments will be reviewed internally to ensure that all proper processes are adhered to, and any corrections that may be necessary will be made. If your travels bring you back to Memphis, know that we would be very grateful for the chance to serve you.

8/10 – Bra

Brittany

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
PROS: The valet parking was convenient. Literally steps away from the FedEx forum and Beale street. There is a restaurant on site (sort of expensive but a good variety of meal options) and a well stocked market for snacks and etc. The bed was comfortable and the room was quiet as far as outside sounds go. CONS: The fan in the bathroom doesn’t come on separately from the light. The mini bar in our room was locked and we could not get it open, no instructions were posted. There are no instructions in the elevator (you have to use your room key to get it to actually move). The first impression we got was at check in, the desk clerk had to finish sending a text on her phone right in front of us prior to checking us in.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 17. mai 2024
Dear Brittany,It was a pleasure to welcome you to The Westin Memphis Beale Street, and we appreciate you sharing your valuable feedback. While we are delighted you enjoyed much of your stay, including our comfortable bed, peaceful accommodations, and convenient parking, we are sorry your experience wasn't perfect. All of your comments will be reviewed with the team as we are constantly working to improve. We look forward to welcoming you back and impressing you further.

10/10 – Utmerket

Zachary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Grady og Memphis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel was extremely nice loved it
Bodde her 1 natt i februar 2024
Svar fra General Manager den 10. mai 2024
Dear Grady,Thank you for choosing The Westin Memphis Beale Street and for sharing your lovely five-star review. We are delighted you were impressed with your stay and look forward to welcoming you back for another great visit.

10/10 – Utmerket

Ladonna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and very clean
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Ladonna,From our friendly team members to our clean accommodations, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon.

4/10 – Dårlig

Virginia

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My room didn't have housekeeping service ices for two days. Some plugs didn't work, therefore some of my electronic devices couldn't be charged.
Bodde her 4 netter i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Virginia,Thank you for sharing your feedback. It was a pleasure to host you as our guest. While our standard is to provide weekly housekeeping service, please know you can always request a daily visit by reaching out to our front desk. Rest assured, our maintenance team will investigate your comments and make any necessary corrections. We hope you will return for an even better stay.

10/10 – Utmerket

Vanessa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the perfect spot for our stay. The staff was great and so nice, helpful. Recommend with 10 stars!
Bodde her 3 netter i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Vanessa,Thank you so much for choosing to stay with us at The Westin Memphis Beale Street. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to live up to this standard. We appreciate your recommendation and hope to welcome you back soon.

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Diane, in reception was exceptional.
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Carlos,We couldn't agree more! Diane is exceptional and a valued member of our team. She will be delighted to know she helped make your stay so enjoyable. Should your travels bring you back to the area, we hope you choose The Westin Memphis Beale Street for your stay again.

8/10 – Bra

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great area of the city; close to riverwalk which is beautiful (it’s an amazing playground, basketball playground too). Rooms are a bit worn, especially the bathroom, but fine.
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Danielle,Thank you for choosing to stay with us at The Westin Memphis Beale Street. We're thrilled you were able to take full advantage of our convenient location. However, we apologize if we fell short of expectations with our accommodations. Your comments have been noted and will be kept in mind moving forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 – Utmerket

A'shli

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Truly enjoyed our stay. Staff very friendly, rooms were very clean and comfortable. Would definitely recommend.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 4. apr. 2024
Dear A'shli,We're thrilled to hear that you enjoyed your stay with us. Thank you for your kind words about our friendly staff and comfortable rooms. It was a pleasure to have you here at The Westin Memphis Beale Street as our guest, and we appreciate your recommendation. We look forward to welcoming you back again soon.

8/10 – Bra

Darryl

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great room and easy access to Beale street. View from room was great looking out over Beale street. Downside of this was noise from music from Beale street that goes until early morning hours.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 4. apr. 2024
Dear Darryl,Thank you for staying with us while visiting Memphis! We are delighted our wonderful accommodations and convenient location were the highlights of your visit, and we appreciate you mentioning our lovely views. Your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Nevertheless, it was a pleasure having you here, and we hope you return soon for an even more exceptional stay.

10/10 – Utmerket

Robert og Mitchellville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to Beale Street
Bodde her 1 natt i mars 2024
Svar fra General Manager den 4. apr. 2024
Dear Robert,Thank you for being our valued guest at The Westin Memphis Beale Street. It sounds like our convenient location worked well for your trip! Our team hopes you return soon.

10/10 – Utmerket

Parry

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jason

Nice place to stay near fed ex forum
Bodde her 1 natt i mars 2024
Svar fra General Manager den 17. mars 2024
Dear Jason,Thank you for choosing The Westin Memphis Beale Street! We're glad our location worked well for your trip, and we look forward to seeing you again soon.

10/10 – Utmerket

Fredrick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best location
Bodde her 1 natt i mars 2024
Svar fra General Manager den 14. mars 2024
Dear Fredrick,It warms our hearts to hear that our amazing location was perfect for your needs. We trust that everything else was in order for your visit and we hope to see you again soon.

10/10 – Utmerket

Chris og Springfield

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The 2 ladies working the front desk were the nicest and friendliest hotel staff I/we have ever met at a hotel!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 5. mars 2024
Dear Chris,Our team loves to make our guests feel at home, and we are delighted they provided you with memorable service! We can't wait to host you at The Westin Memphis Beale Street again for another five-star stay, so please hurry back!

10/10 – Utmerket

Terri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 1. mars 2024
Dear Terri,Thank you for your review and for giving us a perfect rating! We're delighted you were comfortable during your stay. It was a pleasure having you here, and we hope you return soon!

10/10 – Utmerket

Janet

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Only one elevator worked (and multiple people who were staying said it was that way for months now). The restaurant was out of things and seemed to be failing on the breakfast front, but the food was good. Front desk staff had a general attitude of "over it all" each time I interacted with them. Otherwise, rooms were great, food excellent and location can't be beat. Valet was good considering all the things they had to deal with.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 26. feb. 2024
Dear Janet,Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient location, helpful valet, and tasty food added to your experience. However, we apologize for any issues with breakfast and the elevator as well as for any disappointment with the front desk service. Your comments will be shared with our team for improvement. The next time you're in the area, please consider staying with us again.

10/10 – Utmerket

Adrian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room was very nice. We went to a Grizzlies game and were able to walk to the Fed Ex Forum with ease. Will definitely stay there again!!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Adrian,We are pleased our location served your plans perfectly to catch the game and access the arena easily. Thank you for being our guest, and we hope to welcome you back to The Westin Memphis Beale Street in the future. Until next time!

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to walkable Beale street, very comfortable beds , nice bar area to watch the game. Great food around the corner
Bodde her 2 netter i desember 2023
Svar fra General Manager den 25. feb. 2024
Dear Elizabeth,Thank you so much for taking the time to share your thoughts on your recent visit. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! If you’re traveling to our area again soon, we hope The Westin Memphis Beale Street is your first choice of accommodations.

4/10 – Dårlig

Drew

Reiste med partner
Likte ikke: Personale og service
No manager was on duty the whole stay. Was given keys to a dirty room. Had an issue with an employee. Couldn't get any manager to ever call me or talk to me.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Drew,Thank you for your review. We sincerely regret to learn of your recent experience and apologize for any disappointment regarding how your concerns were handled. Rest assured, we will discuss your comments as they will help us make effective changes. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.

6/10 – Grei

Ilex

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
1 Elevator...
Only 1 elevator is working. Waiting forever to get elevator to room. Hotel needs a renovation.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Llex,Thank you for choosing to visit us. We are glad you had a good experience overall; however, please accept our apologies for any inconvenience with our elevators. Your comments have been noted. We appreciate your feedback, and we hope you will consider staying with us again the next time you are in Memphis.

10/10 – Utmerket

Brandy

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Alexis

Bodde her 2 netter i februar 2024

8/10 – Bra

jeffrey

Likte: Renhold, personale og service og fasiliteter
Only had one elevator that worked.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Jeffrey,Thank you so much for the review. Based on your high rating, it seems like you had a good time with us overall. We apologize for any issues with the elevator, and we will discuss your feedback internally, as we're always looking to improve. Despite this, we hope you will consider joining us again in the future!

10/10 – Utmerket

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience!
Nice clean room and friendly staff.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Richard,Thank you for choosing The Westin Memphis Beale Street! Our team is delighted you received excellent customer service from our friendly staff and enjoyed your clean, comfortable room. We take pride in providing our guests with a phenomenal experience and appreciate your feedback. It was our pleasure to host you, and we hope to see you for another memorable visit the next time you are in the area.

8/10 – Bra

Grady

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to Fedex Forum
Great place to stay especially if going to FedEx Forum is why you are traveling. This hotel is conveniently located across the street from the forum. Hotel has plenty of amenities with a restaurant and bar. Clean and spacious rooms made for a comfortable stay.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Grady,We're thrilled you enjoyed your stay, especially with our prime location across from FedEx Forum. It's wonderful to hear you found our rooms clean and spacious and that our amenities, including the restaurant and bar, added to your comfort. We look forward to welcoming you back to The Westin Memphis Beale Street for another comfortable stay!

10/10 – Utmerket

Dustin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly Faces
The Westin did not disappoint. From the moment we walked-in until we left, the staff was friendly, helpful and accommodating. The location is wonderful, if you want to be on Beale St. or going to an event at FEDEX FORUM! My family will stay with The Westin Memphis again!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Dustin,We're overjoyed that The Westin Memphis Beale Street provided an exceptional experience from arrival to departure. Your appreciation for our helpful team and prime location, along with your intent to stay with us again is gratifying to hear. We eagerly await your family's return for another wonderful stay.

10/10 – Utmerket

Nadia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Denise

Reiste med familie
Likte: Renhold og personale og service
The 2nd elevator was not working and that same elevator was not working when I stayed there 2 years ago
Bodde her 1 natt i februar 2024
Svar fra General Manager den 17. feb. 2024
Dear Denise,Thank you for choosing The Westin Memphis Beale Street. We're sorry for the inconvenience caused by the elevator issue during your visits. Rest assured, we're working on improvements to ensure all our facilities are in excellent condition. We hope you found comfort and satisfaction during your stay despite this challenge, and we look forward to offering a smoother experience in the future.

10/10 – Utmerket

Josh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a terrific stay. The staff was very organized and helpful. The food and room service was terrific although a lil pricey.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 13. feb. 2024
Dear Josh,Thank you so much for choosing to stay with us at The Westin Memphis Beale Street. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed a delicious meal with us. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 – Utmerket

Kelli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Sebouh

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not to many choices dinning
Bodde her 2 netter i februar 2024
Svar fra General Manager den 13. feb. 2024
Dear Sebouh,Thank you for choosing The Westin Memphis Beale Street. We're pleased to receive your five-star rating but were disappointed that our dining options didn't fully meet your expectations. Rest assured, we're continuously striving to enhance our offerings and provide a broader range of choices for our guests. We appreciate your insight and hope to have the opportunity to exceed your expectations in the future.

6/10 – Grei

Darek

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Not very informative of thier parking policy. Gentlemen at valet made it sound like he was helping me out so i gave him cash then come to find out i get billed for it on my account for room.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 5. feb. 2024
Dear Darek,Thank you for staying with us and taking the time to leave us a review. We're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about our parking policy. It is valet only, and this information is posted online for your convenience. However, it's clear we could have communicated about this better in person, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

4/10 – Dårlig

DANIEL D

Likte ikke: Personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Daniel

Bodde her 1 natt i februar 2024

10/10 – Utmerket

teresa og DuQuoin

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Clean and Quiet. Close to Beale St. Hotel bar staff were amazing and very personable. Made the best Dirty vodka martini! Will definitely stay there again.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 5. feb. 2024
Dear Teresa,Thank you for your kind words! We're delighted you found our hotel relaxing and conveniently located. It's also great that our bar staff made a positive impression with their amazing service and skill in crafting the perfect Dirty Vodka Martini. We eagerly anticipate your next visit and look forward to welcoming you back to The Westin Memphis Beale Street for another memorable stay.

8/10 – Bra

Margaret

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place across the street from FedEx Forum
Bodde her 1 natt i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Tracy,Thank you for the perfect rating. We are glad that your stay with us was convenient, thanks to our location. Please stay with us again in the future.

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and convenient to everything in and around Beale street . Nice stay
Bodde her 1 natt i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear John,We are glad that you had a nice stay with us thanks to our high standards of cleanliness and convenient location. It was a pleasure to have you as a guest, and we look forward to welcoming you back for another stay worth all the stars next time.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad
Good hotel with good location, had a water boil order and restaurant and bars closed which was a bummer. Staff was great!
Bodde her 2 netter i januar 2024
Svar fra General Manager den 22. jan. 2024
Thank you for your review. It was such a pleasure having you as our guest recently, and we're thrilled our hospitable team left a memorable impression on you. Hopefully, you took full advantage of our excellent location, and we appreciate you mentioning it to your fellow travelers. That said, we regret the inconvenience that you encountered, and we hope to welcome you back in the future to enjoy all that we have to offer!

8/10 – Bra

Cedric

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The staff were very nice and professional, my only complaint...during my entire stay, there was an odor of gas in the hallway. I thought it was me, but I overheard another guest complaint about it on his checkout. I hope they look into it.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 22. jan. 2024
Dear Cedric,Thank you for choosing our hotel. We're glad you enjoyed our friendly hospitality, and we trust you had a restful night's sleep. However, we apologize for any inconvenience caused by the unpleasant odor. Our team will look into this to ensure future visits will be even better. Thanks for your review, and we hope to serve you again.

10/10 – Utmerket

Tiffany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super easy check in, valet was efficient and friendly, and the location was perfect proximity for Fedex Forum!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 15. jan. 2024
Dear Tiffany,Thank you for staying at The Westin Memphis Beale Street. We're delighted to hear about your positive check-in experience, efficient and friendly valet service, and our perfect location near FedEx Forum! Your feedback is greatly appreciated, and we look forward to welcoming you back for more convenient and enjoyable stays in the future.

10/10 – Utmerket

beatrice og memphis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was very nice
Bodde her 1 natt i januar 2024
Svar fra General Manager den 12. jan. 2024
Dear Beatrice,Thank you so much! We are delighted to know you were impressed with our accommodations, and we trust you had everything you needed to feel at home. We hope you'll choose The Westin Memphis Beale Street again!

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place, great location. Very safe!
Bodde her 2 netter i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear David,Exceptional is a word we love to hear! Thank you so much for your perfect rating and for highlighting our convenient location and secure environment. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

2/10 – Forferdelig

Timothy

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Most likely will not be booking with Westin Memphis again. Everytime I book I am always double or triple charged for my room and it takes forever for my money to be refunded to my account
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Timothy,We're sorry to hear about any billing concerns during your visit. This is never the experience we want our guests to have, and we encourage you to reach out to us offline so that we may better assist you if you're still having issues. That being said, we'll be sure to discuss your comments internally and work to ensure that an experience like the one you described doesn't happen in the future. Thank you, and we hope to hear from you soon.