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Anmeldelser av Courtyard by Marriott Collierville

3 out of 5
Courtyard by Marriott Collierville
4640 Merchants Park Cir, Collierville, TN

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 251 av totalt 459 anmeldelser." "
Rangering på 8 − Bra. 114 av totalt 459 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 459 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 459 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 459 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Solveig og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell
Utsøkt

10/10 – Utmerket

Sandy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facilities were clean, very nice & met my needs. The only negative is there wasn't a complimentary breakfast.
Bodde her 1 natt i mai 2024

6/10 – Grei

Kimberly

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Toimeka

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
No hot water in the shower. Microwave was not cleaned out and felled out when you open the door.
Bodde her 1 natt i mai 2024
Svar fra Quiouna' den 20. mai 2024
Thank you for taking time to leave us a review. I sincerely apologize for falling short of your expectations. I assure you that I will be looking into this situation.

10/10 – Utmerket

Beanitrice

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice the only complaint i have is the pool and the hot tub can be better maintain other than that we had a great stay
Bodde her 1 natt i mai 2024
Svar fra Quiouna' den 16. mai 2024
Thank you for your review. We apologize for the inconvenience of the pool and hot tub not being up to your standards. We hope when you're back in the area, you choose to stay with us again.

10/10 – Utmerket

Jonathan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience for my weekend Trip. Room was clean and staff was great. Will book again for future stays.
Bodde her 3 netter i mai 2024
Svar fra Quiouna' den 14. mai 2024
Thank you for leaving us a review. We are glad that you enjoyed your stay with us. Please come back again.

10/10 – Utmerket

Pam

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The employees were friendly and courteous. The hotel was clean and attractive.
Bodde her 1 natt i mai 2024
Svar fra Quiouna' den 13. mai 2024
Thank you for taking the time to leave us a review. Be sure to come back and visit us again.

10/10 – Utmerket

preston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bistro
Bodde her 2 netter i mai 2024
Svar fra Quiouna' den 13. mai 2024
Thank you for taking time to leave us a review. Be sure to come back and visit us again.

2/10 – Forferdelig

Diana

Likte ikke: Overnattingsstedets bygg og tilstand
No room at 10pm
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Christopher og Seattle

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Hale

Reiste med familie
Likte ikke: Personale og service
On March 25, we arrived at the hotel at night after a long drive from Kansas City. They did not have the room we had booked (confirmed). Therefore, they offered another room type which was more expensive. They $84 more than the price on internet. When we asked them about it, the front desk woman said she can’t do anything about it. We have to pay and then talk to her manager in the morning. It was late tired, we had been on the road for 12 hours and we were exhausted. In the morning, we talked to the supervisor and she aggreed that we should not be paying more (we had a prepaid reservation). She said it would be fixed. Two days later, we saw in our credit card that we were charged with the wrong price ($84 more). We were really disappointed.
Bodde her 1 natt i mars 2024
Svar fra Quiouna' den 22. apr. 2024
I do apologize about the inconvenience. Please contact the hotel directly for proper compensation. We would love to help you.

10/10 – Utmerket

Kelvin

Excellent location.
Bodde her 1 natt i april 2024
Svar fra Quiouna' den 19. apr. 2024
Thank you for staying with us. Hope you enjoyed your stay.

2/10 – Forferdelig

Michael

Bodde her 2 netter i april 2024

10/10 – Utmerket

Sara

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and clean rooms
Bodde her 1 natt i april 2024

10/10 – Utmerket

Tara og Houston

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Seemed fine for our one night stay. Was in the middle of the shopping center. That was very nice. Had a lovely dinner and drinks at Firebird. Walked back to the hotel. Had terrible service and awfully messed up desserts from Carraba’s. Would return to Firebird's, not Carraba’s. Hotel Bistro was supposed to be open, according to their signs. Absolutely not a soul in sight. Register was blocked by a standing sign with the hours, it stated it was open at that time. Disappointing.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Diane og Nashville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service. Very nice room. Will definitely stay her3 aga8n when visiting grandchildren.
Bodde her 1 natt i mars 2024

8/10 – Bra

Claude

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

brandy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was definitely a good pic nice quiet environment plenty of food and shopping in one area
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Haley

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice. Clean and staff was great
Bodde her 2 netter i mars 2024

8/10 – Bra

shelley

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gayle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I wish they offered room service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Amanda

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff that worked while i was there were all do friendly and nice. The room was very clean. Over all just had a really good experience here and will definitely stay there again.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

david

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
What no breakfast
The hotel is nice but when we checked in the attendant said we would receive a free breakfast but when we went to eat the next morning they wanted to charge us 300..00 dollars and not a complimentary breakfast what a joke
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Samuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

George og The Villages

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

BENJAMIN

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Smh
Pipes busted over our room and flooded it. Then no water for a whole day in the middle of an ice storm.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Kristi

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Joseph

Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Tobias

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Bradley og Kansas City

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jill og Louisburg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Daisy was very efficient
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Matthew

Likte: Renhold
Likte ikke: Personale og service
last time i use hotels.com
it was very brief. i was very uncomfortable with the attitude of the person who checked me in. she was condescending in tone. then, while the room was sufficiently clean and decent, it was cramped and very uncomfortable, im not even sure the chairs had actual cushioning or some synthetic stuff. i was going to let it go, since just one night. but later, i heard the same attendant who was so rude to me before speaking even worse to a family who were clearly foreign. i don’t know if that was because of their nationality or what. this is the last time i use hotels.com. - i’ve only used it 2 or 3 times - and each time juts has not been great
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Amanda

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Charlene

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointed
Bodde her 1 natt i desember 2023

10/10 – Utmerket

COLETTE og Alpharetta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Check out this wonderful hotel.
Everyone was very attentive to our needs. Both pool and whirlpool were working. That almost never happens in hotels. Three young persons were attending the Starbucks bistro in the morning. We had trouble accessing the pool in the morning and a gentleman carrying a clipboard made sure we got in. It is obvious this is a family-run operation.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Annette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, very clean, plenty of easy access parking
Bodde her 1 natt i november 2023

10/10 – Utmerket

Judy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upscale and safe area - very quiet. Opens to an outdoor shopping area with several restaurants and stores such as salons, Dillard’s, a bookstore, and much more. Great for a weekend getaway. You don’t even have to move your car.
Bodde her 2 netter i november 2023

4/10 – Dårlig

Ransen

Reiste med familie og små barn
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
YOU LOOK SUSPICIOUS IF YOU LEAVE & RETURN MORE THAN ONCE. The hotel is fine, nothing to write home about. The rooms are a bit worn. My issue was with security (or possibly the police). I held my daughter’s birthday sleepover here. I arrived at 3:30pm with my 10 year old daughter to check in. We left to pick up my mother, the other chaperone. We came back, unloaded the car (balloons, cupcakes, decor, Karaoke Machine, etc). I left around 7:30pm to buy swimwear for two of the girls. Me and 6 girls went to the indoor pool around 9:000pm along with my husband who dropped by to help watch the girls in the pool. Around 11:00pm, I went home to get something I forgot. My home is less than a three minute drive away, so I returned quickly. As I returned, A security/police officer standing in the doorway asked why I was “roaming around”. I told him I had to run home. He replied, “so you went home and came back?”. I replied “Yep!” and proceeded confidently towards the elevator with my room key in hand. Leaving and coming back is not “roaming around”. Idk why he’d ask that about such a public place. Idk, maybe it had something to do with how I look. 👋…This hotel is located in a strip mall with restaurants nearby that stay open late on weekends, there are several residential areas; many reasons locals may stay here and people may leave and come back… it’s a public place. I understand he was doing his job, but there are better ways to do the job.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Charges a $350 deposit
Because we booked through a 3rd oarty rhey required us to oay a $350 deposit. For a room that costs us $171, that is ridiculous.
Bodde her 1 natt i november 2023

8/10 – Bra

Tracey

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2023

6/10 – Grei

Tamara

Likte: Overnattingsstedets bygg og tilstand
The pool and hot tub was not open. I was disappointed because that’s a reason the room was booked
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Extremely Disappointed
The hotel is in a great area. The staff was friendly and check in was easy. Our room was on the second floor. We got off of the elevator to complete construction disarray. No warning whatsoever to what we would expect. I went downstairs to ask for another room and they gave us a new room on exact floor a few rooms down. There was no noise but it was very disappointing to walk over trash to get to our room. Twice! Also, the air conditioner unit under the window ran all night and we could not control it with the thermostat unit as requested. We had to put a towel over it to deter the cold air blown at us all night. The hotel is nice and I am happy that they are updating the rooms, but our stay was less than desirable for the normal rate.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Jayson

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Great location, clean only negative for this visit is the renovations. Torn walls in hallway and elevator renovations just not aestecically
Bodde her 1 natt i september 2023

8/10 – Bra

Thai

Likte: Renhold og personale og service
Why offer early checkin when you still have to stand in line and check in and tell them everything you already requested. Hotel is old. You can tell.
Bodde her 2 netter i september 2023

6/10 – Grei

cagney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
only thing i hated was walls were paper thin can hear every word in other room and i hated the connecting doors were people play with them
Bodde her 1 natt i september 2023

10/10 – Utmerket

Paula

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room and public areas were clean and well appointed. Staff was friendly and efficient. Bed was comfortable. Rooms do not have hairdryers. They are available only upon request. Breakfast was offered at the "Bistro" area for purchase. We declined because price was more than we were willing to pay. Overall, it is a very nice hotel conveniently located near interstate. Retail shopping and restaurants are located on nearby premises.
Bodde her 1 natt i juli 2023

6/10 – Grei

Adra og Cordova

Likte: Renhold og personale og service
Wood under the carpet, so it was like being in an apartment; squeaky. The chairs were narrow for the dining table, so anyone of a bigger size would not be able to utilize the chairs. If it wasn’t for the cleanliness and outdoor atmosphere, I would have made a fuss about the cost per night.
Bodde her 2 netter i juli 2023