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Anmeldelser av La Quinta Inn & Suites by Wyndham Melbourne Viera

2.5 out of 5
La Quinta Inn & Suites by Wyndham Melbourne Viera
7200 George T Edwards Dr, Melbourne, FL

Anmeldelser

6,6
Rangering på 10 − Utmerket. 262 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 234 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 180 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 158 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 166 av totalt 1000 anmeldelser." "

6,6/10

Renhold

7,6/10

Personale og service

6,4/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Therese

Reiste med familie
The hallway and room did not smell good, the carpet did not looked vacuumed Air freshener is need in hallway s and room. At check in we were told breakfast was from 8 am to 10 am we went down at 9am an we were told it was closed and breakfast is from 7:30 to 9:am
Bodde her 1 natt i mai 2024

6/10 – Grei

Marc

Reiste med familie
Vanity sink did not drain. Bathroom old.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tabatha

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Stacey

Likte: Renhold, personale og service og fasiliteter
This was my 1st time there& it was just perfect in everyway.The staff was very friendly & i will be staying again in the future.
Bodde her 2 netter i mai 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for choosing our hotel for your first visit! We're thrilled to hear that your experience was perfect in every way and that our friendly staff made your stay memorable. We can't wait to welcome you back for another wonderful stay in the future!

8/10 – Bra

Anthony

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for your review and feedback. We're pleased you enjoyed your stay overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

6/10 – Grei

Paul

Reiste med familie
Likte: Personale og service
Good location for us. Nothing special but acceptable. Showing it's age.
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for sharing your feedback with us. We're glad to hear that our location suited your needs. We appreciate your comments regarding our property's condition, and we'll certainly take them into consideration as we strive to improve. If there's anything specific you believe we can enhance, please feel free to reach out. We hope to have the opportunity to welcome you back in the future.

6/10 – Grei

Roxanne

Reiste med partner
Likte: Renhold og fasiliteter
I didn't like the breakfast choices and time
Bodde her 1 natt i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for sharing your thoughts with us. We're sorry to hear that our breakfast offerings and timing didn't meet your expectations. Your feedback is valuable to us, and we'll certainly take it into account as we work to improve our services. If there are specific breakfast options or timing preferences you'd like to see in the future, please feel free to let us know. We appreciate your input and hope to have the chance to better serve you on your next visit.

8/10 – Bra

Esteban

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Necesita algo de mantenimiento, está bien aceptable si no se es muy exigente
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Gracias por compartir tus comentarios con nosotros. Lamentamos escuchar que sientes que nuestra propiedad necesita un poco de mantenimiento. Valoramos tus observaciones y tomaremos medidas para abordar cualquier área que necesite atención. Apreciamos tu comprensión y esperamos tener la oportunidad de recibirte nuevamente en el futuro. Si hay algo específico que crees que podemos mejorar, no dudes en hacérnoslo saber.

6/10 – Grei

Rolande

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Staff at dest were not friendly. Loby rest room out of order 3 days. Do not change linen for three day we were told. Sink in room unable to stop up. Will not let you check in till 3pm we were there at two and had to wait to check in. Will not be back.
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. Your input is valuable, and we'll use it to identify areas for improvement. If there are specific aspects you believe we can address to enhance your experience, please don't hesitate to let us know. We hope for the opportunity to better serve you in the future.

8/10 – Bra

Dorothy

Likte: Personale og service
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

2/10 – Forferdelig

Darnell

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Foul smelling hotel windows were opened on arrival , very unclean and nothing like advertised.. checked and out in less than an Hour ..
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
We're deeply sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll use your comments to address any issues and improve our services for future guests. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 – Utmerket

Dan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great price and location
Bodde her 1 natt i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
We're delighted to hear that you found our hotel to offer a great price and convenient location! It's our aim to provide both value and accessibility to our guests. We hope you had a pleasant stay and we look forward to welcoming you back on your next visit!

10/10 – Utmerket

Richard

Likte: Fasiliteter
I had no problems with the property.
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for your feedback! We're glad to hear that you had a smooth and problem-free experience during your stay with us. We strive to provide a comfortable and hassle-free environment for all our guests. If there's anything specific you enjoyed about your stay or if you have any suggestions for how we can make your next visit even better, please feel free to share. We look forward to hosting you again soon!

6/10 – Grei

Lorraine

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Close to I -95 so convenient. Bed was comfortable. But the overall cleanliness was not good at all. Rugs with big stains in the halls. Windows in lobby have not been cleaned in quite some time. The doors to the stairwells were filthy. Staff were pleasant.
Bodde her 1 natt i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that our convenient location and comfortable beds met your needs. However, we're truly sorry to hear about the cleanliness issues you encountered during your stay. Your comments are concerning, and we'll address them promptly with our housekeeping and maintenance teams to ensure that these issues are resolved. We appreciate your kind words about our staff and their pleasant service. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

8/10 – Bra

Edwin D

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ok
Bodde her 2 netter i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any areas where we can improve to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

6/10 – Grei

Nick

Reiste med en gruppe
Likte: Renhold
Really, just that they hadn't cleaned the previous guest's leftover container out of the mini fridge.
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 23. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Grei

PHILIPPE

Reiste med partner
Likte: Renhold
Hôtel à rafraîchir. Porte de salle de bain ne fermait pas. Rapport qualité/prix bon
Bodde her 2 netter i april 2024
Svar fra June P., General Manager den 23. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I feel very comfortable at this location. I've stayed at other hotels, the rooms are very comfortable. Friendly staff and the breakfast is a bonus. I will continue coming back and recommending La Quinta.
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 23. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 – Bra

Jose

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 23. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

Maria

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The building need the renovation as soon as possible, smell the same like septic tank, sewer, the bathroom door broke the bathroom water tanks is old and different dimensions,
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 22. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 – Utmerket

Walter

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Yamir og Cutler Bay

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Arrive late and the room was open.
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 22. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, and speaking with my staff. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 – Utmerket

Justine

Bodde her 1 natt i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and it's delightful to know that we met your expectations.Your kind words about our facilities, amenities, and staff members truly warm our hearts. We're glad you found everything to your satisfaction and that our team members could contribute to making your stay comfortable and enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We can't wait to host you again soon!

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 22. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 – Utmerket

Marcelo

Bodde her 1 natt i april 2024
Svar fra Rachid Alaoui den 9. mai 2024
Thank you so much for your perfect rating! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 – Utmerket

Joan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything
Bodde her 1 natt i februar 2024
Svar fra June P., General Manager den 16. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 – Utmerket

Gabriel

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i april 2024
Svar fra June P., General Manager den 16. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

Kyler

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was mold around the top of the shower as if the showers are not cleaned every time some one checks in and out. The sink was clogged and would not drain even over night. There was a moldy mildew smell that was coming from the AC if the vents are not cleaned and blown out regularly. The smell in the stairs is horrible from the carpet that needs to be changed out.
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 15. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 – Forferdelig

Tu

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra June P., General Manager den 16. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Dårlig

Nitin

Reiste med partner, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy parking , dining and shopping near by
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 11. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Aerial

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 11. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Dårlig

Thomas

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very dated hotel. I noticed fire doors not closing, staff not too caring or friendly. Breakfast was very minimal and ran out of food daily. Price was affordable but the towel policy was rediculous. I really expected more.
Bodde her 5 netter i mars 2024
Svar fra June P., General Manager den 8. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 – Utmerket

Laquiesha

Bodde her 4 netter i januar 2024
Svar fra June P., General Manager den 8. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

carrie

Reiste med familie
Likte ikke: Renhold og fasiliteter
Dirty and gross. Room was dirty and was NOT clean.
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 8. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 – Forferdelig

Joel

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 8. apr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Rochelle Lynn

Reiste med familie
Bodde her 4 netter i mars 2024
Svar fra June P., General Manager den 5. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 – Bra

lawrence

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was helpful, courteous , and efficient. The breakfast was very good, the food was hot and fresh, the girl that was taking care of the buffet made sure there was always plenty of food and coffee. She was constantly checking the dishes and coffee.
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.I will share your kind words with my staff, Thank You.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

Jean R

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This building was disgusting and I checked out early. Filthy.
Bodde her 3 netter i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 – Bra

Kenneth

Reiste med partner
Likte ikke: Fasiliteter
Good enough for a one-night stay
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 – Utmerket

Subhamoy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our flight was delayed and we reached at hotel by 2:45am but still check in process was smooth. It is a nice property and definitely recommend within budget.
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 – Bra

Jose Oscar

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

ALAA

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Firstly, the room is very bad, the shower is broken, and the bed is very small, not enough for two people. When I went to the reception to change the room, I found a woman with a somewhat dark-skinned complexion. She informed me that this is my reservation and you cannot do anything. I asked her if there was a difference in the amount that I would pay. She said, “No, make a new reservation and I do not have an invitation to book Expedia. You can send them back.” Take your money from them. Also, the lady in charge of the restaurant was treating all people in a very bad way
Bodde her 4 netter i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

6/10 – Grei

Stella

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 – Utmerket

Tiffany B

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room and great customer service!! Thanks so mucj!!
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

DOMINGO

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I checked in and they gave me a room in the 4th floor the hallway smell like cigarettes smoke when I got to my room the smell of cigarette was going into the room I left an hour later and went to another hotel I always rent hotels with you guys ( Expedia ) but I guess no more I lost my money and time
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 – Forferdelig

Deanna

Reiste med kjæledyr
Likte ikke: Personale og service og fasiliteter
The customer service was so disappointing. The checkout process was interrupted by customers yelling and the workers were yelling over me to them and was so distracting when I wasn’t being taken care of and interrupted. As well as for breakfast it took 45 min in line to get a waffle and they tried kicking people out right at 9am even when we hadn’t even gotten our food. And when we continued to stay in line they were being so passive aggressive and so rude and impatient.
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 – Forferdelig

Steven

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Par ou commencer, accueil glacial en salle de réception. Heureusement mon fils à pu avoir son oeuf de Pâques (Joie...). Ensuite, les couloirs en très mauvais état Entrée dans la chambre, et la c'est l'étonnement complet. Photos du site qui n'ont rien à voir Poussière sur tout les meubles, vitré encrassée, moquette tachée de partout, et dessus de lit, non plus blanc mais marron... Une odeur très désagréable. Après 5h de route, et un enfant de 3 ans à coucher à une heure tardive nous n'avons pas voulu batailler, l'hôtel étant complet .. Sans parler des équipements cassés. La femme de ménage à tellement bien fait le ménage, qu'elle en à oublié ses produits dans la chambre (ironie) Et la le clou du spectacle, une baguette tranchante servant à tenir la moquette, qui était relevé et défixée, et dans laquelle mon fils s'est pris les pieds et s'est fait mal au genoux. Heureusement qu'il ne s'est pas coupé avec celle ci au vu de la propreté de la chambre. Résultat, nous avons du aller voir le médecin à notre retour en France. Tant bien que mal, nous passons la nuit, et lors du PDJ, 2 Machines sur 3 ( Distributeurs automatiques, et ustensiles de PDJ sont hors service. Lors du check-out, Le réceptionniste, qui était en discussion avec son téléphone personnel et qui ne nous à pas regardé. La personne du PDJ à récupéré nos clés tant bien que mal.. Lorsque vous demandez un remboursement, l'hôtel refuse, et ne prend pas la peine de vous écrire.. Honteux. Prix bas, qualité ---
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 – Forferdelig

Annika

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Curtains with mold and the rooms / corridors was very dirty!
Bodde her 3 netter i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 – Bra

Giuseppe

Likte: Personale og service
Ok for the price
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 – Forferdelig

Salah

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfriendly Staff, and hotel is very rundown. Beds were lopsided and uncomfortable. Sheets and pillow cases were old and dingy.
Bodde her 1 natt i mars 2024
Svar fra June P., General Manager den 4. apr. 2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.