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Anmeldelser av Arkaden Hotel - Long Stay

3 out of 5
Arkaden Hotel - Long Stay
Nymärstagatan 2, Marsta

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 49 av totalt 80 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 80 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 80 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 80 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 80 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

linnea

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Sofia

Bodde her 13 netter i desember 2023

8/10 – Bra

Didier

Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Sarah

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Communication from the hotel was excellent, and the whole experience was easy. The apartment was clean, comfortable and well equipped. The only issue was that I could not get the wifi to work during my whole visit, even following the directions to reset it. I didn't even attempt to ask for help though, so that's on me.
Bodde her 3 netter i november 2023

6/10 – Grei

NANA ROSINE AURELIE

Bodde her 21 netter i august 2023

10/10 – Utmerket

Raimondi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Melissa was attentive and helpful. This place is highly recommended!!!
Bodde her 2 netter i august 2023

8/10 – Bra

Jimmy

Bodde her 6 netter i juli 2023

8/10 – Bra

Ann-Christin

Bodde her 5 netter i mai 2023

10/10 – Utmerket

Gerd

Bodde her 18 netter i mars 2023

10/10 – Utmerket

Yvonne

Bodde her 3 netter i mars 2023

10/10 – Utmerket

Hailey

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such an easy location to stay at!
Bodde her 7 netter i mars 2023

10/10 – Utmerket

Mark

Bodde her 9 netter i februar 2023

10/10 – Utmerket

Henrik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2023

10/10 – Utmerket

Iman

Bodde her 5 netter i januar 2023

10/10 – Utmerket

Ingrid

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo esta nuevo
Bodde her 14 netter i september 2022

8/10 – Bra

Savanah

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Amazing stay and amazing location
Bodde her 11 netter i august 2022

10/10 – Utmerket

Alina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2022

8/10 – Bra

lara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nous avons apprécié la clarté de l'appartement, les équipements (manquaient peut-être juste quelques étagères dans la salle de bain). Hôtel très bien situé et tout à proximité. Très pratique avec les bus et le train tout près et les restaurants en bas de l'immeuble à côté. Deux petites choses à changer mais Melissa la manager a été réactive. Le contact avec elle a été parfait. J'aurais juste voulu la rencontrer en personne ! Seul regret !
Bodde her 17 netter i juli 2022

10/10 – Utmerket

Jerzy

Bodde her 5 netter i august 2022

10/10 – Utmerket

Marie Goretti

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean anf friendly. Close to bus and train stations as well as shoping stores
Bodde her 7 netter i august 2022

10/10 – Utmerket

Jonas

Bodde her 7 netter i juli 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
1.5 rolls of tissue paper is not enough for a 3 persons family which has been informed no refill. Tableware and cleaning facilities are excellent.
Bodde her 5 netter i juni 2022

2/10 – Forferdelig

Pavel

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible place
Unfortunately the whole stay was terrible. You have a feeling that you live in the metro station with those thin hearthrough walls. You hear hotel music in the nights inside of you’re room. My wife forgot card in the hotel, we were 2 people that got only 1 card. They tried to make her pay 1000 sek for opening her hotel room, sickest thing I have seen in Swedish hotels. There is no document control whatsoever. Anyone can go to hotel and they have no idea what are those people. I payed extra comparing to other deals to be close to both Stockholm and Arlanda, after trusting good reviews But it was a mistake to trust only 35 possibly fake reviews and book long stay there. No cleaning whatsoever in the hotel. Even if you book for 28 days. Extremely strange hygiene routine, I think in Sweden they must have it at least once a week to prevent serious hygiene problems. I could write more, but I think I described well enough level of that place, can’t call it hotel.
Bodde her 28 netter i mai 2022

8/10 – Bra

Ann-Christin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2022

8/10 – Bra

K Sofia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 16 netter i april 2022

10/10 – Utmerket

Kastriot

Bodde her 3 netter i mars 2022

8/10 – Bra

Tomas

Bodde her 4 netter i mars 2022

8/10 – Bra

JOY

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bästa
Mycket trevligt rum och tack för uppgraderingen🙏 Vi skall boka in för nästa period idag 20-25/2 hoppas vi kan få uppgradering igen❤️ Vi saknade extra kuddar och ett set av handdukar när man bor en längre period. Sofiene var fantastisk, vi frågade efter extra nyckel och vips så var det ordnat!
Bodde her 5 netter i februar 2022
Svar fra Sofiene Ellouze / Hotel Manager den 2. mars 2022
Tack så mycket Joy Vi uppskattar verkligen att du delar din upplevelse och ditt betyg med oss. Vi lovar att göra vårt bästa för att erbjuda dig en uppgradering för din nästa vistelse. Vi önskar er en god fortsättning Med vänlig hälsningar, Sofiene Ellouze

10/10 – Utmerket

FIKAD

Bodde her 3 netter i desember 2021
Svar fra Sofiene Ellouze / Hotel Manager den 11. jan. 2022
Dear Fikad, We really appreciate you taking the time to share your rating with us It has been a pleasure hosting you and we are looking forward to welcoming you soon again. Best regards, Sofiene Ellouze Hotel Manager

8/10 – Bra

Baiba

Bodde her 8 netter i desember 2021
Svar fra Sofiene Ellouze / Hotellansvarig den 11. jan. 2022
Hej Baiba, Vi uppskattar verkligen att du tar dig tid att dela ditt betyg med oss Vi önskar er en god fortsättning och vi hoppas få välkomna er tillbaka snart igen 😊 Med vänlig hälsningar Sofiene Ellouze Hotellansvarig

10/10 – Utmerket

Silke

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was my first stay in the Arkaden hotel due to my regular hotel being closed down during the pandemic. From the moment I walked in , it was just a pleasant experience. I was greeted by the manager, who showed me to my room and explained everything to me . I also had an upgrade on my room which was quite nice . The apartments have a fantastic size , they are very clean , and the bathroom/ shower room was very clean , and had a good size . I will definitely come back , thank you so much for everything. It was a pleasure to stay in the hotel .
Bodde her 4 netter i desember 2021
Svar fra Sofiene Ellouze / Hotel Manager den 24. des. 2021
Dear Silke Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to seeing you again soon. Thank you again Sofiene Ellouze Hotel Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra valuta för pengarna
Fina, fräscha lägenheter med allt man behöver. Smidig incheckning. Prisvärt.
Bodde her 3 netter i desember 2021
Svar fra Sofiene Ellouze / Hotel Manager den 24. des. 2021
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen Med vänliga hälsningar, Sofiene Ellouze Hotellansvarig

10/10 – Utmerket

Anders

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gott
Bodde her 3 netter i november 2021
Svar fra Sofiene Ellouze / Hotel Manager den 24. des. 2021
Tack så mycket Anders för att du delar din upplevelse och ditt betyg med oss. Vi önskar dig en god fortsättning och vi hoppas få välkomna dig tillbaka snart igen! Med vänliga hälsningar, Sofiene Ellouze Hotellansvarig

8/10 – Bra

Lennart

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
sängarna dålig
sängarna gled iväg
Bodde her 4 netter i november 2021
Svar fra Sofiene Ellouze / Hotel Manager den 24. des. 2021
Tack Lennart, Din feedback är mycket viktig för oss. Vi önskar er en god fortsättning och vi hoppas få välkomna er tillbaka snart igen :) Med vänlig hälsningar, Sofiene Ellouze Hotellansvarig

8/10 – Bra

Ainars

Bodde her 12 netter i november 2021
Svar fra Sofiene Ellouze / Hotel Manager den 17. nov. 2021
Dear Ainars, We really appreciate you taking the time to share your rating with us. Looking forward to seeing you again soon. Sincerely, Sofiene Ellouze Hotel Manager

10/10 – Utmerket

Kay

Bodde her 3 netter i oktober 2021
Svar fra Sofiene Ellouze / Hotel Manager den 28. okt. 2021
Dear Kay, On behalf of all of us at Hotel Arkaden thank you so much for taking the time to leave an excellent rating. Your feedback means so much to us and to future guests that would like to stay in our hotel. Sincerely, Sofiene Ellouze Hotel Manager

8/10 – Bra

Marianne de

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het concept - een eigen appartement in een hotel - is fantastisch! Winkelcentrum aan de overkant. Diverse restaurantjes onder het hotel. Station te belopen. Bussen bijna voor de deur. Natuurgebied vlakbij. Maar bovenal een heerlijke 'kamer'... van alle gemakken voorzien: Losse matrassen, fris beddengoed. Douche (wel voor maar 1 persoon :) ), toilet, wastafel, handdoeken. Kitchenette volledig ingericht, ook met vaatwassertje, kookgedeelte, koelkast, schoonmaakbenodigdheden. Mooie TV. Zeer vriendelijke Hotel-manager!!! Let op bij boeken! : Dit hotel beschikt ook over kamers zonder raam. Voor ons is het prima opgelost; waarvoor wij zeer dankbaar waren!!
Bodde her 5 netter i oktober 2021
Svar fra Sofiene Ellouze / Hotel Manager den 25. okt. 2021
Dear Marianne, We’d just like to thank you for taking the time to write this review of our hotel and myself. Your review means a lot to us and lets us know we’re on the right track! Hosting you and your husband was a real pleasure for us and we hope to get the chance to welcome you back soon 😊 Sincerely, Sofiene Ellouze Hotel Manager

10/10 – Utmerket

Jennie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2021
Svar fra Sofiene Ellouze / Hotel Manager den 25. okt. 2021
Dear Jennie, Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback and we hope to welcome you back soon 😊 Best regards, Sofiene Ellouze Hotel Manager

8/10 – Bra

khelifa

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Un wifi plus que défaillant
Problème de wifi … une calamité
Bodde her 4 netter i oktober 2021
Svar fra Sofiene Ellouze / Hotel Manager den 11. okt. 2021
Bonjour Khelifa, Merci pour votre avis. Cependant, il est clairement indiqué que chaque chambre a son propre Wifi (caché) et comment s'y connecter, il n'est donc pas nécessaire d'essayer de se connecter au Wifi Guest, qui a une portée ne dépassant pas la réception (le salon au 2ème étage ) alors que votre chambre est au 5ème étage. Nous travaillons très dur pour atteindre les plus hauts niveaux de satisfaction client tout en étant toujours prêts à répondre à toutes leurs questions et souhaits, dommage que vous ayez préféré nous le faire savoir après votre départ, alors qu'il aurait fallu d'une (1) minute pour vous l'expliquer et le configurer. Toutefois, nous serons très heureux de vous offrir notre meilleure chambre lors de votre prochaine visite. Sincèrement, Sofiene Ellouze Directeur de l'hôtel

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really liked the fact that there is a bar/grill downstairs along with a Chinese and Lebanese restaurants.
Bodde her 6 netter i september 2021

10/10 – Utmerket

JUHA-PEKKA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2021

10/10 – Utmerket

Remus

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed at Arkaden many times, both short and long stays, and I must say that the hotel is quite wonderful. The hotel is rather new and has everything in excellent condition: the rooms are large, tastefully decorated and very bright (with tall and beautiful windows), everything is spotless clean, the hotel is quiet and very safe. It is close to many shops and restaurants. Moreover, it is very easy to get to the airport and Stockholm, as the bus stop is right across the street and the train station is within walking distance. The staff are all very friendly and helpful. The hotel manager, Sofiene Ellouze, is very professional, very welcoming, and always available, either by phone or in person, to make your stay more comfortable. He sent us complete directions for an easy self-check in, which was very convenient. I will definitely return.
Bodde her 3 netter i juli 2020
Svar fra Sofiene Ellouze / Hotel Manager den 3. sep. 2021
Dear Remus, Thank you very much for your feedback 😊 On the name of all hotel Arkaden staff, it has been a real pleasure to have you with us during the hole period, you and your wonderful family has been such sweet persons treating everyone with so much respect that you deserve all the best that we can offer. We will be delighted to welcome you back soon 😃 All the best, Sofiene Ellouze Hotel Manager

10/10 – Utmerket

Csaba

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Long stay in the apartment
It was a very comfortable and clean hotel. You check in and out autmatically based on the info sent prior to you arrival. The apartment was clean and comfortable with all necessary equipment. We were staying in the large apartment, we had a washing and drying machines, too, but there is a shared room where you can wash. It is in the center of Marsta. The hotel manager is a very helpful, he helped us in everything when we needed. I can definitely recommend this place to stay, good value for money.
Bodde her 7 netter i august 2021
Svar fra Sofiene Ellouze / Hotel Manager den 31. aug. 2021
Dear Csaba, Thank you for your feedback, it was my job to satisfy all your requests to make you enjoy your stay, and it was also a real pleasure to welcome you and all the members of your sweet family. We wish your son a geat success in his sport career and looking forward to welcoming you back soon. All the best, Sofiene Ellouze Hotel Manager

8/10 – Bra

Getsinee

Bodde her 4 netter i august 2021
Svar fra Sofiene Ellouze / Hotel Manager den 30. sep. 2021
Dear Gestinee Thank you for your feedback Best regards, Sofiene Ellouze Hotel Manager

10/10 – Utmerket

Oxana

Reiste med familie
Supernöjda med hotellet. Allting funkade felfritt. Superbra kommunikation med personal via appen. Prisvärt.
Bodde her 3 netter i august 2021
Svar fra Sofiene Ellouze / Hotellansvarig den 26. aug. 2021
Tack Oxana! Vi är så glada att du trivs hos oss. Det var så trevligt för oss att kommunicera med en så snäll person. Vi hoppas få välkomna er tillbaka snart igen. Med vänlig hälsningar, Sofiene Ellouze Hotellansvarig

8/10 – Bra

Tomas

Bodde her 4 netter i juli 2021
Svar fra Sofiene Ellouze / Hotel Manager den 21. juli 2021
Thank you Tomas, Your feedback is very important to us and to other customers who want to book with us in the future. We wish you a good continuation and we hope to welcome you back again soon :) Sincerely,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2021
Svar fra Sofiene Ellouze / Hotellansvarig den 21. juli 2021
Tack för din feedback! Vi önskar er en god fortsättning och vi hoppas få välkomna er tillbaka snart igen! Med vänlig hälsning,

10/10 – Utmerket

Valerija

Bodde her 5 netter i juni 2021
Svar fra Sofiene Ellouze / Hotellansvarig den 30. juni 2021
Tack Valerija! Vi hoppas vi får möjligheten att få välkomna dig tillbaka inom kort 😊 Med vänlig hälsningar Sofiene Ellouze

10/10 – Utmerket

Tobias

Bodde her 3 netter i mai 2021
Svar fra Sofiene Ellouze / Hotellansvarig den 31. mai 2021
Hej Tobias, Tack! Vi blir så glada att ni trivts så bra och hoppas att vi får möjlighet att välkomna er tillbaka. Med vänlig hälsningar,

10/10 – Utmerket

jerzy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2021
Svar fra Sofiene Ellouze / Hotel Manager den 26. mai 2021
Thank you Jerzy, We are so happy that you enjoyed staying with us and we hope to have the opportunity to welcome you back soon. Best regards,