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Anmeldelser av Luksus villa i Marbella med privat basseng og jacuzzi (8 gjester)

Luksus villa i Marbella med privat basseng og jacuzzi (8 gjester)
Marbella, AL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 8 av totalt 14 anmeldelser." "
Rangering på 8 − Bra. 1 av totalt 14 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 14 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 14 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 14 anmeldelser." "

5,4/10

Renhold

Anmeldelser

2/10 – Forferdelig

Stefan D.

Likte ikke: Renhold
Dirty house and pool
Something was wrong with the pool so after 2 days it was so dirty you couldn’t see the bottom. All four of our kids got an ear infection which cost us approx 300 euros in doctor appointments. One of the toilets and the air conditioning in the living room didn’t work which also affected our stay because we were 2 family’s, 8 people and had just 2 bathrooms. We had a lot of power cuts and it took us hours to get in contact with the agency who told us how to get the electricity back. Unfortunately we had a lot of frozen food that had to be thrown away because of this. The house was also really messy and full of personal stuff left from the owners. There was also a lot of building constructions around the house which started really early. We told both the agency and the owner this after a couple of days and was promised that it would be fixed which didn’t happened. We have rented a few houses this way but never been as unhappy with a house like this. I strongly NOT recommend this house for anyone.
Bodde her 10 netter i juli 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold
Magnífica experiencia, con matices
Hemos pasado una semana en Agosto en esta villa. Llegamos antes de lo previsto, sobre las 12. Llamamos a la persona de contacto y nos dijo que podíamos entrar porque la casa ya estaba disponible, aunque la entrada no era hasta las 16h, lo cual agradecimos mucho, sobre todo al viajar con niños. Al llegar, mientras nos enseñaron la casa, nos dimos cuenta de que la nevera no funcionaba. Por suerte, había otra en el jardín y la pudimos usar hasta que a los 3 días trajeron la nueva. El microondas tampoco, pero no le dimos importancia. La barbacoa tampoco se podía usar porque le faltaba una pieza y la depuradora de la piscina no funcionaba. Es verdad que la gestora lo solucionó pronto, pero te sorprende que no se hubieran dado cuenta. Una de las camas tenía el somier un poco hundido. En el anuncio dice que la casa tenía WiFi y nos llevamos el ordenador para trabajar pero nos pidieron disculpas porque no había. También se anuncia un pack de bienv
Bodde her 6 netter i august 2020

2/10 – Forferdelig

Gloria C.

Likte ikke: Renhold
HORRIBLE. NI PENSEIS EN COGER ESTA PROPIEDAD.
Nos fuimos de esta propiedad en cuanto llegamos, pasamos la primera noche allí confiando en que la plataforma de Vrbo nos diera una solución para este desastre de propiedad, pero a día de hoy (casi un mes mas tarde) seguimos sin solución por su parte. La dueña de la propiedad, ni si quiera contesta a los emails solicitando el reembolso por esta reserva de la que nos fuimos porque la casa estaba en condiciones insolubles, indignante. A parte de esta dejadez por su parte a la hora de ponerse en contacto con nosotros y darnos una solución, la casa estaba en un estado LAMENTABLE. Adjunto una lista de todos los desperfectos que tiene esta propiedad, y seguramente me dejaré alguno por habernos ido al primer día (de los diez que teníamos contratados): 1-La casa NO tiene wifi tal y como se estipula en el contrato de arrendamiento ni funciona la televisión que catalogan en el contrato como "internacional". 2-Estado general de la casa en condiciones poco salubres, está todo muy sucio cuestión que ya hemos transmitido a la inmobiliaria y lo ha arreglado enviando a una señora de la limpieza para que limpie la barbacoa, que además no funciona el gas. 3-Las sillas de la cocina están completamente rotas, no se pueden utilizar. 4-La luz del porche no funciona 5-El sofa del porche está complementa roto, al igual que el resto del mobiliario de exterior. 6-Hamacas de la piscina llenas de aceite y suciedad incrustada 7-Mesa de la barbacoa sucísima con grasa, ni si quiera la señora de la limpieza lo ha podido limpiar. 8-Jacuzzi el cual te venden en el contrato, sin agua y con la pila sucia. 9-Una de las cadenas de los inodoros rota. 10-Cuartos de baños compartidos con habitaciones comunicadas. 11-Jardin insalubre lleno de colillas. 12-Objetos personales de los dueños repartidos por todos los armarios. 13-Frigorifico no funciona la funcion ice ni el agua. 14-Sombrilla de la piscina rota. 15-Uno de los mandos del aire acondicionado no funciona, además de estar completamente sucio. 16-Ventanas del salon calcificadas del riego automatico 17- Enseres (toallas y ropa de cama) MUY usadas y deshilachadas. 18-Acceso a una de las habitaciones a través de uno de los baños compartidos. 19- una de las camas rotas 20-El agua caliente no funciona en uno de los baños. 21- La Luz se va En fin, si no queréis tener una estancia muy desagradable y además, meteros en temas legales para recuperar el dinero NO RESERVEIS ESTA PROPIEDAD.

10/10 – Utmerket

Clare D.

A minor blip to start....but we loved it!
We arrived on a Sunday and were disappointed on arrival as the pump to the pool had broken on the Friday so we were greeted with a green pool and as a further blow the hot tub wasn't working either! However, after messaging Daisy, she understood our disappointment and arranged for us to spend the day at a beach club so the children could swim. Daisy gave us the details of Pablo, who dealt with maintenance and the pool was fixed by Wednesday and the outdoor electrics were looked at which also meant we were able to use the hot-tub. I have read through the other reviews which are somewhat harsh and some of the problems were outside Daisy's control due to previous guests not respecting her property. The lighting outdoors didn't work - we purchased light bulbs and were reimbursed by Daisy. Yes, the stools to the bar were a little dirty, we gave them a clean. Yes, there was a small wasp nest, not Daisy's fault - we got rid of it. Yes, the blind was broken in the living room – we fixed it. Yes, there was no toaster – we purchased a new one and were reimbursed by Daisy. Yes, the power tripped on occasion but you work around it and was something that we got used to as we have done before in Spain. Yes, there were tiles missing from the pool. It didn’t feel uncomfortable under foot and was not something easily rectifiable by Daisy – our children took great delight in playing a game collecting the tiles during our break. I disagree that the BBQ was ancient – we used this daily (yes, more BBQ utensils could be provided but we managed). The gas bottle ran out, we purchased a new one and were reimbursed by Daisy. Yes, the front gate could do with looking at but it did lock and kept the property secure for the duration of our stay. I agree that the dishwasher didn’t work – it needs sparkle and salt putting in it. It wasn't the end of the world (there were 9 in our party - 4 adults, 5 children) and we did the washing up between us. Despite some of the initial issues these by no means ruined our holiday and once they were dealt with the villa was an absolute joy to stay in. The villa does need tidying up of which Daisy is aware. Daisy's home is lovely, the beds comfortable and it is ideally located close to the beach and bars and restaurants. Daisy was extremely easy to get hold of, as was Pablo and between the two of them sorted out any issues as soon as they could. Would I go again – yes, would I recommend it, yes I would!!
Bodde her 10 netter i august 2018

2/10 – Forferdelig

Lisa Groom

Beware anyone booking this property. The lovely decor belies the reality of staying in this property
10 days of daily nightmares in this property.Regular power failures, dangerously hot fuse board,plugs/lights hanging off,jacuzzi can't be used as trips the whole place,dishwasher doesn't work,no toaster,no bbq utensils for ancient bbq,air con trips power so can't be used,pool in very bad state of repair,literally hundreds of tiles missing and green algae where tiles are missing,this caused bad cut to 3yr olds foot on first day, putting him off pool for rest of holidays and making it very uncomfortable under feet,stairs and balcony in very bad state so had to keep children away from them,lots of broken tiles on patio area,very dirty bar stools, wasp nest in umbrella,front gate that unable to lock making property unsecure,mouldy toastie maker,no welcome pack as offered in details,broken bed,workmen there for 4 days fixing jacuzzi broken by previous guests,even leaving all their rubbish strewn around garden for us to clear up.The list goes on....! As you can imagine this was not the LUXURY VILLA we were expecting from advert.Washing up after breakfast, lunch and dinner in the boiling hot weather as air con as well as dishwasher not working not the relaxing holiday vibe at all!Although we complained nothing was sorted and Daisy admitted villa had been wrecked by previous guests on stag and hen do's but she didn't have time to put right before we arrived?So to our dilemma now, we contacted home away and Daisy after returning home asking for a considerable refund, which is only fair considering all our problems.Home away apparently are just a go between in the booking process so will not assist us in any way and Daisy's reply has been to tell us that she's having whole villa repaired in September! How that helps or compensates us for such an appalling stay??Daisy is now ignoring my emails for an amicable solution.Very very disappointing and leaving us with the only option of legal action as everything I am complaining about is backed up with texts, videos and photos.This villa, while it looks lovely, behind the decor is in in a very poor state of repair, some of these issues are dangerous.How the owner has behaved to us is nothing short of disgusting.She knows how much this holiday was needed and looked forward to as serious health issues for one of our party and yet has shown a complete disregard for the effect these CONTINUOUS problems had on our holiday.Shame on her and on Homeaway, booked this holiday in good faith and have been totally let down!!!
Bodde her 10 netter i juli 2018

6/10 – Grei

Diane J.

Needs modernising
Although Myself and my friends had a fab few days break at this villa we did find that there were some maintainance issues that could be addressed. With the constant power cuts and unheated hot tub upon arrival to start with and no WiFi. There were other issues but we made light of it and enjoyed our stay. The mainanace guy was really helpful upon arrival to one of our powercuts, and the owner also was respondent when we got in touch. I do think that with some tlc and time, this villa could be amazing. If I was with my children and family My review on this villa would not be so polite, but the group of girls I went with made the holiday. In the end we just laughed our way through our weekend
Bodde her 3 netter i mai 2018

10/10 – Utmerket

Astrid N.

Heerlijk verblijf, prima bedden, genieten vh zwembad en jacouzi. Rustige locatie, bus dichtbij. Top
Ruime slaapkamers, grote tuin met verschillende zitjes.. heerlijk. Aan te raden
Bodde her 6 netter i oktober 2017

4/10 – Dårlig

Sarah W.

Overall the pool, bar area and electrical supply really hold the villa back
Did we enjoy our holiday in the end yes we did however it didn't have the greatest of starts. We were were burgled on the 2nd having a car stolen. When we first arrived the pool looked like a pond. It had been advertised as being refurbished but that was not the case. There were so many tiles missing huge gaps I think tiles were coming off daily and there was algae in the grouting. After 4 days and reassurance from the pool cleaner we ventured into the pool. We had no wifi for the first 4 days (having to use our own data at a charge)after several emails this was sorted, it seems the issue was present when the previous family also stayed. The electric was also an issue, the power continued to trip we weren't told there was an issue until we contacted the owner and were told the issue was with the hot tub and the dryer(neither of which had even been plugged in). We were advised the electrician was aware of the fault and would be visiting he never arrived. When trying to switch it back on it would spark. Luckily my husband is an electrician and there wasn't a fault it's was that the mains breaker wasn't a sufficient size so you can only have limited applicances on at the same time. This did not include having air con and water heaters on at the same time so we had to have a relay of what could be plugged in which was hard when there's 7 people in a villa wanting different things at different times. After a few days my sister caused damage to the cabinet in the bathroom the marble plate broke nearly landing her foot we informed owner straight away, we have paid for this damage, we were also accused of trashing the villa? I have asked the owner what exactly she means by this as no such thing occurred damage but I am yet to receive a reply. The villa itself was lovely the rooms spacious and had everything you needed, the bedroom decor was nice and modern. Due to the amount of family photos on display it had the feeling of being in someone's home, not something we liked but each to there own, plus cabinets and wardrobes full of what we can only think was either personal belongings or things past visitors had left. The location was good close to a variety of bars, restaurants, supermarkets and parks for children. For the amount of money we paid we would have expected more.
Bodde her 14 netter i juli 2017
Svar fra VrboOwner den 5. mars 2020
The pool was scheduled for refurbishment, but due to the terrible weather and floods in the area in March - April, the workers couldn't finish the work before arrival of the first guests so the refurbishments will go further in November. It never looks like a pond, just some tiles missing. The electrics are indeed an issue if you use all lights, aircos, kitchenappliances, dryer, washing machine and jacuzzi at the same time. The thing is if you want this solved in Spain, you should request industrial power. Since this is a huge task in Spain we solved it by placing time restrictments on the dryer, washing machine and jacuzzi. So that they are scheduled not to be used at the same time. I do have some personal pictures on the wall as I like to stay in the villa myself some time. So I understand that can be an issue, but it's a matter of choice. About trashing the villa, I have responded to you a week ago and we have emailed back and forth about this. Marble is a very hard stone, breaking the entire cabinet and plate requires quite a lot of force so it's really hard to believe this happened by accident. You or your guests threw the remote of the airco on top of a closet and the other guests had to look for it. Now you mention my personal belongings, well they were neatly locked away in the top closet of one bedroom. You and your guests threw them on the ground, so yes with all that said, in my opinion you really trashed the villa.

10/10 – Utmerket

louie l.

Just book it now
This villa is perfectly situated in a quiet area about 10 minute drive from Marbella and approximately 20 minutes from Puerto Banus It is ideal for those looking from some peace and quiet with the option of travelling into busier areas to enjoy some Spanish culture and cuisine. There is o supermarkets near buy which we utilised to do a big shop on the first day. It was a short walking distance however, due to the amount of shopping we bought, we got a taxi back. There is also a small complex a short walk away which consisted of restaurants and bars. We went to the Playwright restaurant one evening and the 5 star reviews are spot on. The food was to die for. The villa itself was luxurious and the outdoor space was amazing. The pool was small but adequate and the hot-tube was a nice extra. The villa itself is exactly as described and there was ample facilities such as sun-beds, towels etc. The owner was quick to respond to any queries we had via email and although we had problems regarding the internet she did want to refund the cost of us having to pay a fee to make our own connect. All and all it was a fantastic villa and I would have no hesitation in recommending it or booking it again in the future.
Svar fra VrboOwner den 5. mars 2020
Thank you so much, for your nice review! You really were the perfect guests and I hope to be able to welcome you again once!