4/10 – Dårlig
Ramon og Las Marias
Reiste med familie
25. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our reservation has the purpose to visit our daughters who lives at Berford and attend a graduation ceremony. We just need a place to sleep because durig the day, we were enjoying our family. We really apreciated the positive environment approach, but never visit our room to pickup garbage, change our towels or change the bed sheets.They said the cleaning staff will go after 3 days, but it doesn't happen. At the 4th day we asked at front desk at least to pickup garbage and change our towels. Also ask to replace the coffee pouchs. The guy at the front desk take note, but again, it doesn,t happen. We check out at the 6th day and never receive the cleaning staff. Also, I have to say that the clenaliness in the bathroom, specially the bathtub was poor with dark lines (just need a little bit of clorox or something like that). I have photos, just in case you have a real interest in attend this situation.