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Anmeldelser av Cap Vermell Grand Hotel

5 out of 5
Cap Vermell Grand Hotel
Urbanización Atalaya de Canyamel, Vial A, 12, Capdepera, Balearic Islands

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 163 av totalt 201 anmeldelser." "
Rangering på 8 − Bra. 22 av totalt 201 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 201 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 201 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 201 anmeldelser." "

9,8/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell, skuffende service
Veldig fint hotellområdet, rom og restauranter. Ikke 5-stjernes service på hotellet - vanskelig kommunikasjon, mye frem og tilbake. Feks tok det tre dager å få booket en spatime og da vi ringte for å få hentet oppvask etter roomservice ble brettene stående utenfor 1-3 dager hver gang.
Bodde her 5 netter i september 2023

10/10 – Utmerket

Bertrand Marius

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018
Svar fra Franck Sibille den 21. nov. 2018
Sehr geehrter Herr Marius, Vielen Dank für die gute Bewertung die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Franck Sibille General Manager

10/10 – Utmerket

daye

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
한국인 신혼부부들이 선택하는 이유가 있었네요! 수영장이 아주 크진 않지만 숙박객들이 이용할 때 혼잡하지 않고 분위기가 아주 좋았습니다. 특히나 풀바 직원들이 유쾌하고 친절해서 기억에 남아요. 조식이 아주 맛있었고 저녁엔 타파스바를 갔는데 블로그 후기와는 다른 메뉴였고 선택범위가 아주 좁았어요. 미니바도 계속 채워지는 것으로 이해했는데 정오에 한번 채워주신다고 합니다! 덕분에 룸서비스 맥주 계속 시켰어요 ㅋㅋㅋ 룸서비스 중엔 핫도그랑 중국볶음면 아주 맛있었어용 객실이 넓고 테라스도 좋아서 휴양지 리조트 느낌이 납니다! 칼로데스모로도 한시간 거리에요. 잘 쉬다 왔습니당!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tolle Zimmer, super Service und kein Extra-Wunsch ist zu viel.
Bodde her 8 netter i april 2024
Svar fra Cap Vermell Grand Hotel Team den 2. mai 2024
Thank you very much for your review!We appreciate your feedback and hope you will visit us again on your next vacation.Best Regards,

10/10 – Utmerket

clemens og Bad Aibling

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles Top ! Aber von diesen VIP Vorteilen nichts erhalten!
Bodde her 3 netter i april 2024
Svar fra Cap Vermell Grand Hotel Team den 2. mai 2024
Thank you very much for your comment, we appreciate it very much!We apologize for not having informed you about the benefits. We will contact you shortly.Best Regards,

10/10 – Utmerket

Andre

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We decided on a last minute stay after eating at Voro and it was a great choice - rooms were well appointed, service and staff excellent. Highly recommend.
Bodde her 1 natt i april 2024
Svar fra Cap Vermell Grand Hotel Team den 2. mai 2024
Thank you very much for your reviewWe are delighted to hear that you enjoyed your stay at Cap Vermell, both the facilities and our gastronomic offer.Best Regards,

10/10 – Utmerket

Matthias

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Waren zum zweiten Mal in diesem tollen Hotel. Service, Zimmer, Frühstück: alles hervorragend. Wir kommen wieder.
Bodde her 7 netter i mars 2024
Svar fra Cap Vermell Grand Hotel Team den 11. apr. 2024
Vielen Dank für Ihre Bewertung, wir wissen das sehr zu schätzen!Wir freuen uns zu hören, dass Sie bereits zum zweiten Mal bei uns waren und freuen uns darauf, Sie bei Ihrem nächsten Urlaub wieder begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 – Utmerket

Florian

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Outstanding place and service
Bodde her 5 netter i mars 2024
Svar fra Cap Vermell Grand Hotel Team den 11. apr. 2024
Thank you very much for your review.We look forward to welcoming you back in our hilltop village resort!Best Regards,

6/10 – Grei

Adam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
no late checkout despite asking twice and empty
great hotel, amazing brasserie, good breakfast although not great. main problem was despite asking twice for a late checkout, there was 'no availability' happy to pay but still no. online almost total availability. why not! just didn't want to.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

?

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
모든게 다 완벽하고 편안하고 행복했던 호텔이였습니다
Bodde her 2 netter i oktober 2023

6/10 – Grei

Romy

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Wunderschön Ausstattung, Preis/Leistung weniger
Das Hotel ist sehr gut ausgestattet und die Anlage wunderschön. Preis Leistung stimmen aber nicht ganz im Vergleich mit anderen Grand Hotels. Obschon die Mitarbeiter sehr freundlich sind war das Hotel Management überfordert. Zu wenig Personal, lange Wartezeiten bei Check in oder Tischplatzierung beim Frühstück. Die Minibar wurde ebenfalls nicht aufgefüllt obwohl im teuren Preis inbegriffen. Zudem waren die Teppiche im Zimmer nicht sauber. Der Spa Bereich und das Treatment haben aber sehr positiv überrascht. Dort stimmte Preis Leistung sehr. Sehr gut ausgebildetes Personal und Preise angemessen.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ein tolles Hotel und sehr freundliche Mitarbeiter.
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
overall outstanding experience
professional and helpful staffs. very good food. the facility is adequately maintained. pools are bit cold if not in summer. nearby beach is very nice (free shuttle service).
Bodde her 3 netter i september 2023

10/10 – Utmerket

JEEHAE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Anja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 12 netter i september 2023

4/10 – Dårlig

sophie

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Whilst the hotel is generally beautiful and the pool area is lovely, we simply cannot recommend Cap Vermell. The service was impersonal and lacking generally. You might expect some service around the pool but alas… When I spoke to reception to complain that our room had not been cleaned one day, the staff member essentially tried to place the blame on me, when in reality they forgot to clean our room. Our room leaked when there was heavy rain outside. We notified them of this. You might expect an apology when paying this price….but no. Requests for additional decaf coffee pods were ignored… The restaurants are at best average and charge Michelin prices (we didn’t go to Voro … which actually has the stars, as it is adults only). The Japanese restaurant was closed (we were not made aware of this on booking). The kids meals are heavily salted and don’t include any veg (even at EUR14). The room was generally unclean (the grout is grubby, the edges around the sinks have grime that is not cleaned off). Despite our issues, we were not asked if we were happy with our stay on check out. Nobody cares. To top it off, they brought our bags down but left one on the buggy. I didn’t notice as I was strapping my son in his car seat in the car and my husband was settling the final invoice inside. The taxi driver obviously didn’t see this as it was left on the buggy by the hotel staff. I am told it will be posted to me but I will wait to see if that happens.
Bodde her 7 netter i september 2023

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay at this resort! It’s perfect if you’re looking to escape the busy island beaches as you can just relax by the pools all day. A few downsides though - make sure you reserve your tables in advance as we were turned away from the restaurant one evening due to the kitchen not being able to handle more than 4 tables at a time. Also, they don’t display wet floor signs so be careful when it rains as the area around reception is very slippery. I fell and injured my knee pretty badly. The room was lovely, quite big with a good view of the resort. In room amenities are perfect.
Bodde her 2 netter i september 2023

8/10 – Bra

Ryan

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
I visited this property when it was Park Hyatt. Though the hotel, rooms and facilities remain the same, some changes are made as the furniture looked different and the overall decor. Through the restaurant staff were pretty attentive and polite, I think the check in folks at front desk need to smile more often. They look too serious and not very pleasant at times. Food was good and the breakfast buffet is great, but food choices are limited at the restaurants. One restaurant serves 12-19 course dinners which is too pricey, one closed when we arrived and the other 2 didn't offer much to impress. Our first night at the tapa's bar didn't end well. We ordered tapas and fish, my entree arrived, but my sister had to wait for over 30 minutes to get her fish dish. The server said we are short on staff and the chefs was managing by himself. I was amazed for a 5 star property that charges $500-850 a night to be short on staff. I can say that while most of the property remains the same, the service quality is nowhere near Park Hyatt standards. Also the rooms need some light touch as the sink in the bathrooms look old and the caulking around it was visible.....not very attractive.
Bodde her 4 netter i september 2023

10/10 – Utmerket

Andre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023

6/10 – Grei

Ji Eon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The surrounding area is very quiet. However, because it was very dark at night, I felt bored driving back after playing at the beach during the day.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Lucia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at Cap Vermel was absolutely amazing! Could not have asked for a better place to stay in Mallorca. Great staff, restaurants and services! Will definitely be back.
Bodde her 3 netter i september 2023

10/10 – Utmerket

James

Bodde her 3 netter i september 2023

10/10 – Utmerket

Louis Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Outstanding
Bodde her 4 netter i september 2023

10/10 – Utmerket

Sebastian

Bodde her 7 netter i august 2023

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

4/10 – Dårlig

Templar

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
3 star hotel not 5
This is NOT a 5 star hotel, more like a 3 star hotel. The only reason why I would give it 3 stars is because of the property, cleaning team, delightful breakfast team and the ROKA restaurant team. It would benefit if management at reception stayed at a true 5 star hotel so they know what kind of service they are expected to provide. Just read this used to be a Hyatt and from what I experienced they are still providing Hyatt level service which is mediocre but not a luxury 5 star at all. I work in the luxury bridal industry and will inform all my colleagues and clients to steer clear.
Bodde her 4 netter i august 2023

6/10 – Grei

Anjali

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Overall, it's a pretty average 5-star hotel. My wife is vegan. None of the restaurants have proper vegan options. In addition, they were not accommodating at all to cook something for my wife. We ended up eating outside throughout our stay. They lack proper communication within their own departments. We told them that my wife was vegan at check-in. No one informed the F&B department. We asked for cutlery in the room. We ended waiting for more than 30 mins, no one came. Even the room facilities like shower is pretty average. Room fridge was not cooling properly. This was one of the worst 5-star luxury stays that we have stayed and would not recommended.
Bodde her 3 netter i august 2023

10/10 – Utmerket

Ricardo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The attention to detail by the staff is incredible. From beginning to end an unforgettable experience.
Bodde her 3 netter i august 2023

10/10 – Utmerket

Frederick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice resort of high standard. The only drawback could be that it is a bit remote, but with a rental car this is no issue. Really nice restaurants offering delicious foods. Relatively large swimming pool that never appears crowded. Staff generally friendly and willing to help. When in a room higher up quite some stairs to walk but a golf-cart service is available as well. Definitely a recommendation!!!
Bodde her 7 netter i august 2023

10/10 – Utmerket

Christian

Bodde her 4 netter i august 2023

10/10 – Utmerket

Labinot

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best Stay! Gerne wieder!
Bodde her 5 netter i august 2023

2/10 – Forferdelig

Jaroslaw

Bodde her 3 netter i august 2023
Svar fra Daniel Mingorance den 4. sep. 2023
Dear Jaroslaw,Thank you for your review.We would kindly like to ask you to provide us further details about your stay. Please feel free to write me at daniel.mingorance@capvermell.com Kind regards,Daniel MingoranceFront Office Director

10/10 – Utmerket

Sanghoon

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 5 netter i juli 2023

10/10 – Utmerket

Christon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is immaculate. The service is top notch. The amenities are 2nd to none. The property’s is only 2 minutes from the beach. The views from our suite were amazing. I visited this property for an anniversary celebration. My wife loved this place from day one. We spent 5 days at Cap Vermell. We never got tired of the views or the service. The staff was more than accommodating throughout our stay and went above and to fulfill every request. I would definitely book again.
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Hyunji

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
너무 예쁜 호텔
너무 행복한 시간을 보냈습니다. 다들 너무 친절하시고, 너무너무 좋았습니다.
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Deborah og Langley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
this was a beautiful property and our room was perfect. the staff went above and beyond to any of our needs
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Mylene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 4 netter i juli 2023

10/10 – Utmerket

kyoungok

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
it was greatttt to stay for honeymooon :) we will definitely come back for our 10th anniversary
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Demitris

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Amazing!!
Everything about this hotel is amazing! My new favourite hotel in Europe.
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service and facilities are amazing… variety of eating options makes it must for foodies
Bodde her 3 netter i juli 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5* resort
Amazing resort in quiet part of Mallorca
Bodde her 2 netter i juni 2023

10/10 – Utmerket

JISU

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Felicia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

8/10 – Bra

Allison

Bodde her 6 netter i juni 2023

10/10 – Utmerket

HYEONMI

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
너무 좋았습니다. 무조건 2박이상 추천합니다!
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Peter Rolf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tolle Hotelanlage in herrlicher Landschaft
Bodde her 9 netter i juni 2023

10/10 – Utmerket

Hyu

Bodde her 3 netter i juni 2023

10/10 – Utmerket

JINWOOK

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Nani

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023