Utsikt fra rommet

Anmeldelser av NH Collection Madrid Gran Vía

4 out of 5
NH Collection Madrid Gran Vía
Gran Via 21, Madrid, Madrid

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 643 av totalt 851 anmeldelser." "
Rangering på 8 − Bra. 156 av totalt 851 anmeldelser." "
Rangering på 6 − Grei. 29 av totalt 851 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 851 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 851 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra María Martín - Guest Relations den 15. sep. 2022
Dear guest,Thank you for taking the time to share your experience at NH Collection Gran Via. We are very happy to see that you had an excellent stay with us.We look forward to welcoming you back soon!Best wishes,

10/10 – Utmerket

Birger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2018
Svar fra Eduardo Falces - Guest Relations den 5. des. 2018
Dear Birger, Thank you so much for your great review. We are grateful with your opinion. We hope you come back and visit us very soon. Best regards,

6/10 – Grei

GISLE KRISTIAN

Likte: Overnattingsstedets bygg og tilstand
Juniorsuite er ikke verdt prisen.
Juniorsuiten var trang og stod ikke i forhold til forventningene tatt i betraktning pris. Innsjekking ved inngangen virket trang og provisorisk. Støy fra anleggsarbeid utenfor. Forøvrig grei service. Sentral beliggenhet med gangavstand til mye.
Bodde her 4 netter i oktober 2018
Svar fra Guest Relations den 30. okt. 2018
.

10/10 – Utmerket

Troy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2018
Svar fra Lilian Ferrer den 25. juni 2018
Estimado Huesped, Gracias por su valoracion! Atentamente le saluda Lilian Ferrer

10/10 – Utmerket

Alejandra Priscila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo bien!
Bodde her 3 netter i mai 2024
Svar fra Bianca Fotea - Guest Relations den 22. mai 2024
Estimada Alejandra,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera y desde luego, le garantizo que comentarios como el suyo son los que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.

10/10 – Utmerket

Angel og Burbank

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well located and nice interiors
Bodde her 3 netter i mai 2024
Svar fra María Martín - Guest Relations den 20. mai 2024
Dear Angel,Thank you for taking the time to share your recent stay at the NH Collection Gran Vía. We are pleased to know that you enjoyed our central location and facilities. We would love the opportunity to welcome you back in the near future!Best regards,

10/10 – Utmerket

Courtney

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend
Bodde her 4 netter i mai 2024
Svar fra María Martín - Guest Relations den 20. mai 2024
Dear Courtney,Thank you for taking the time to share your comments about your recent experience at the NH Collection Gran Vía. We are pleased to know that you had an excellent stay with us!We hope to welcome you back soon.Best regards,

10/10 – Utmerket

Cecilia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Precioso y la gente super amable!
Bodde her 2 netter i mai 2024
Svar fra María Martín - Guest Relations den 20. mai 2024
Estimada Cecilia, Gracias por compartir sus amables palabras sobre su reciente experiencia en NH Collection Gran Vía y destacar la amabilidad de nuestro equipo. Nos alegramos de que tuviera una agradable estancia con nosotros y esperamos darle la bienvenida de nuevo en un futuro próximo.Atentamente,

10/10 – Utmerket

Fátima M F

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Atendimento maravilhoso, pessoal educado e muito bem treinado. Parabéns. Tudo perfeito a não ser a ausência de um estacionamento no Hotel pois o conveniado deles é longe para levar as malas
Bodde her 4 netter i mai 2024
Svar fra Bianca Fotea - Guest Relations den 11. mai 2024
Estimada Fátima,Le agradecemos que haya compartido su experiencia con nosotros. Es un orgullo saber que nos han escogido para su estancia en Madrid y que se han encontrado “como en casa”. Trasladaremos sus felicitaciones a todo el personal y esperamos volver a recibirles pronto en NH Collection Gran Via.Reciba un cordial saludo,

10/10 – Utmerket

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. Modern sand very comfortable. Excellent location
Bodde her 2 netter i mai 2024
Svar fra María Martín - Guest Relations den 8. mai 2024
Dear Maria,Thank you for taking the time to share your recent experiece at the NH Collection Gran Vía! We are thrilled to know that you had an excellent stay with us and enjoyed our beautiful hotel in the heart of Madrid.We look forward to welcoming you back soon!Sincerely,

10/10 – Utmerket

Isabelle

Bodde her 5 netter i mai 2024
Svar fra María Martín - Guest Relations den 26. mai 2024
Dear Isabelle,Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you had a 5-star stay at the NH Collection Gran Via.We look forward to welcoming you back to Madrid soon.Best regards,

10/10 – Utmerket

Gustavo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All good
Bodde her 4 netter i april 2024
Svar fra María Martín - Guest Relations den 7. mai 2024
Dear Gustavo,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We are delighted to know that you had an excellent stay with us and enjoyed your time in Madrid.We look forward to welcoming you back in the near future!Warmest regards,

8/10 – Bra

CARINA og Houston

Reiste med partner
Likte: Renhold og personale og service
The property is nice, but not out of this world. Entrance is poorly decorated, small & tight. Room: OK to small. Restaurant was good, but expensive. Breakfast: not worth the extra $. Bar: rude servers wouldn't give my husband a glass of scotch to bring to our room for me while we were getting ready to go out.
Bodde her 3 netter i april 2024
Svar fra María Martín - Guest Relations den 7. mai 2024
Dear Carina,Thank you for taking the time to share your comments about your recent stay with us at the NH Collection Gran Vía. We highly value your opinion for the process of continuous improvement and as a basis for making our guests' stay more enjoyable each time. I regret to read that we did not fully meet your expectations and will communicate your feedback to the departments envolved to prevent this situation from happening in the future. We look forward to the opportunity to welcome you another time and provide you with a memorable experience. Sincerely,

6/10 – Grei

Luis

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra María Martín - Guest Relations den 20. mai 2024
Estimado Luis,Gracias por compartir su reseña sobre su reciente estancia con nosotros. Lamentamos no haber cumplido con sus expectativas y esperamos poder recibir más información sobre en qué fallamos para seguir mejorando y ofreciendo el mejor servicio a nuestros huéspedes.Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro próximo.Atentamente,

10/10 – Utmerket

MALI

Bodde her 2 netter i april 2024
Svar fra María Martín - Guest Relations den 20. mai 2024
Dear Mali,Thank you for sharing your feedback regarding your recent stay with us. We greatly appreciate your 5 star review and remain at your disposal for future visits!Best regards,

10/10 – Utmerket

miren

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i april 2024
Svar fra María Martín - Guest Relations den 24. apr. 2024
Dear Miren, Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We are delighted to know that you had an excellent stay with us!We look forward to welcoming you back soon.Warmest regards,

10/10 – Utmerket

Nuha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Bianca Fotea - Guest Relations den 11. mai 2024
Dear Nuha,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Utmerket

Ana

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service, hotel very clean and staff friendly.
Bodde her 2 netter i april 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Dear Ana,Thank you for choosing us during your visit to Madrid. We are delighted to know that you had an excellent stay and that you enjoyed our cleanliness and the human factor, which is so important to us.We look forward to welcoming you again in the near future!Warmest regards,

8/10 – Bra

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, clean rooms, spectacular rooftop bar. The only downside was the noise heard from the street in the very late and very early mornings.
Bodde her 2 netter i april 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Dear Kimberly,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We are pleased to read that you enjoyed our excellent location, along with your room and the Sky Bar on the 9tth floor. We are sorry to read that you were disturbed by the noise from the street. If you decide to return to Madrid, we would love to have the opportunity to welcome you back and make your stay a memorable one!Sincerely,

10/10 – Utmerket

Stephen Eric

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located to everything - great view from room and roof
Bodde her 5 netter i mars 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Dear Stephen,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We greatly appreciate your feedback and are pleased to know that you had an excellent stay with us in the heart of Madrid. We look forward to welcoming you back in the near future!Sincerely,

10/10 – Utmerket

Christa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in a gorgeous corner suite with a very large and beautiful terrace. The location was incredible and the room very comfortable. We would definitely stay here again.
Bodde her 3 netter i februar 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Dear Christa,Thank you for taking the time to share your recent experience at NH Collection Gran Vía! We greatly appreciate your feedback and are glad to read that you had an excellent stay with us and enjoyed your room and beautiful balcony. We look forward to welcoming you back in the near future!Best regards,

10/10 – Utmerket

Miry

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I liked the location, the bathroom size and the room.
Bodde her 2 netter i mars 2024
Svar fra Bianca Fotea - Guest Relations den 30. mars 2024
Dear Miry,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Utmerket

Nestor og Southwest Ranches

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent place
Bodde her 4 netter i mars 2024
Svar fra María Martín - Guest Relations den 27. mars 2024
Dear Nestor,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We greatly appreciate your comments and are pleased to know that you had a excellent stay with us. We look forward to welcoming you to Madrid soon!Best regards,

10/10 – Utmerket

Kavitha og Maple

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is conveniently located for first time visitors. Staff were courteous and overall good experience
Bodde her 2 netter i mars 2024
Svar fra Bianca Fotea - Guest Relations den 24. mars 2024
Dear Kavitha,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our location and human factor so outstanding.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

8/10 – Bra

Mihaela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very conveniently located, the staff was courteous and accommodating. The room was clean and well appointed; however, for me and my husband the mattress and pillows were not comfortable (too firm).
Bodde her 2 netter i mars 2024
Svar fra Bianca Fotea - Guest Relations den 24. mars 2024
Dear Mihaela,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mars 2024
Svar fra Bianca Fotea - Guest Relations den 25. mars 2024
Dear Patrick,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Utmerket

Ujjwal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Bianca Fotea - Guest Relations den 13. apr. 2024
Dear Ujjwal,Thank you very much for taking a moment of your time to review your stay with us.We are delighted to know that your stay has been so pleasant and of course, I guarantee that reviews like yours are what make our motivation to improve and offer the best possible service grow every day.We hope to have the opportunity to welcome you on numerous occasions in which you can now consider your home in Madrid.

10/10 – Utmerket

LUIS og Port St. Luice

Reiste med partner
Likte: Fasiliteter
Great location, knowledge staff. Within walking distance to many tourists attractions. Would recommend.
Bodde her 4 netter i mars 2024
Svar fra María Martín - Guest Relations den 18. mars 2024
Dear Luis,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We are thrilled to know that you enjoyed our central location and we provided you with exceptional service.We look forward to welcoming you back soon!Best regards,

10/10 – Utmerket

Jorge og Keller

Bodde her 2 netter i mars 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Estimado Jorge,Gracias por dedicar unos minutos de su tiempo a compartir su valoración sobre su reciente estancia en NH Collection Gran Vía. Nos alegramos de que pudiera disfrutar de una excelente experiencia en el hotel.¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Utmerket

Jorge og Keller

Bodde her 2 netter i mars 2024
Svar fra María Martín - Guest Relations den 10. apr. 2024
Estimado Jorge,Gracias por dedicar unos minutos de su tiempo a compartir su valoración sobre su reciente estancia en NH Collection Gran Vía. Nos alegramos de que pudiera disfrutar de una excelente experiencia en el hotel.¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Utmerket

MIGUEL ANGEL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Atención
Bodde her 2 netter i februar 2024
Svar fra María Martín - Guest Relations den 2. mars 2024
Estimado Miguel Ángel,Gracias por compartir su valoración en relación a su reciente estancia en NH Collection Gran Vía. Nos complace saber que disfrutó de una excelente estancia con nosotros y esperamos darle la bienvenida de nuevo en un futuro cercano.Atentamente,

10/10 – Utmerket

Fernanda

Bodde her 5 netter i februar 2024
Svar fra María Martín - Guest Relations den 19. feb. 2024
Estimada Fernanda,Gracias por dedicar unos minutos de su tiempo a compartir su valoración sobre su reciente estancia con nosotros. Nos alegramos de que disfrutara de una excelente estancia en el hotel. ¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,María MartínGuest Relations

10/10 – Utmerket

shouq

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
In the heart of Madrid
Fabulous and welcome staff from all departments. In the heart of the city, great for shopping. New and modern rooms with over looking the grand via st
Bodde her 5 netter i februar 2024
Svar fra María Martín - Guest Relations den 18. feb. 2024
Dear Shouq,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We were delighted to welcome you to the heart of Madrid and are pleased to hear that you enjoyed your room and that we provided exceptional service.We look forward to welcoming you back in the near future!Best regards,

10/10 – Utmerket

Sanyah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect service and bedroom and bathroom we’re cleaned
Svar fra Bianca Fotea - Guest Relations den 16. feb. 2024
Dear Sanyah,I would like to thank you for the time that you have spent in giving us you opinion about our Hotel.All the team at NH Collection Gran Via have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way and give to our clients a high quality service.I hope that you will find the opportunity to come back to Madrid and we look forward to welcoming you again.

10/10 – Utmerket

Lee

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel when you’re jet lagged! Close the windows and not a peep of the central city location gets through. The blackout curtains are also perfect. Sleep whenever you want! The staff are excellent, and the facilities too. The only slight disappointment was that there are no vegan options in the restaurant but I’m finding that’s more common in Spain than other countries. The views down Gran Via from the balconies are also spectacular!
Bodde her 3 netter i februar 2024
Svar fra Bianca Fotea - Guest Relations den 16. feb. 2024
Dear Lee,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. On the other hand, we will inform our restaurant about your great mention regarding vegan options.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Utmerket

Yosy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Bianca Fotea - Guest Relations den 24. mars 2024
Dear Yosy,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,

10/10 – Utmerket

emiliano

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel , best opción in Madrid
Bodde her 4 netter i februar 2024
Svar fra Bianca Fotea - Guest Relations den 16. feb. 2024
Dear Emiliano,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
좋아요
위치가 좋습니다. 그란비아 거리에 위치해있어 마드리드 주요 관광지를 도보 10분 내외로 갈수있습니다. 다만 그란비아 거리에 위치해있다보니 밤에 조금 시끄럽긴 합니다. 소리에 많이 예민하지 않으신분들께 추천드리고 싶어요. 조식은 맛있습니다
Bodde her 4 netter i februar 2024
Svar fra María Martín - Guest Relations den 12. feb. 2024
Dear guest,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, located in the heart of Madrid. We greatly appreciate your feedback and are pleased to know that you had an excellent stay with us. We look forward to welcoming you back in the near future!Best regards,

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My favorite part about the property was the location but also the layout of the room and of course that we got a single queen size bed.
Bodde her 3 netter i februar 2024
Svar fra María Martín - Guest Relations den 12. feb. 2024
Dear Luis,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, we are pleased to know that you enjoyed our outstanding location and your room. We look forward to welcoming you back soon!Best regards,

10/10 – Utmerket

Eduardo og Adliswil

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente la experiencia en el NH Collecion gran vía Repetiré seguro
Bodde her 1 natt i februar 2024
Svar fra María Martín - Guest Relations den 12. feb. 2024
Estimado Eduardo,Gracias por compartir su valoración en relación a su reciente estancia en NH Collection Gran Vía. Nos complace saber que disfrutó de una excelente experiencia con nosotros. ¡Esperamos verle de nuevo muy pronto!Atentamente,

10/10 – Utmerket

ALI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2024
Svar fra María Martín - Guest Relations den 10. feb. 2024
Dear Ali,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, we are pleased to know that you had an excellent stay in the heart of Madrid.We look forward to welcoming you back in the near future!Best regards,

10/10 – Utmerket

Gaston R

Reiste med familie
The staff was friendly, helpful and overall excellent.
Bodde her 5 netter i februar 2024
Svar fra María Martín - Guest Relations den 10. feb. 2024
Dear Mr. Álvarez,It was a real pleasure to host you in Madrid, we greatly appreciate your feedback and are pleased to know that we met your expectations and provided you with outstanding service.We look forward to welcoming you back soon!Best regards,

10/10 – Utmerket

Brenda

Bodde her 8 netter i januar 2024
Svar fra Bianca Fotea - Guest Relations den 24. mars 2024
Estimada Brenda,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera y desde luego, le garantizo que valoraciones como la suya son las que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.

10/10 – Utmerket

Cristian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love everything of these place.
Bodde her 1 natt i januar 2024
Svar fra María Martín - Guest Relations den 31. jan. 2024
Dear Cristian,Thank you for taking the time to share your recent experience at NH Collection Gran Vía! We were delighted to host you in the heart of Madrid and are pleased to know that you had a wonderful stay with us. We look forward to welcoming you back in the near future!Best regards,

10/10 – Utmerket

Cecilia Yuen Sze

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra María Martín - Guest Relations den 31. jan. 2024
Estimada Cecilia,Gracias por compartir su reciente experiencia en NH Collection Gran Vía. Nos alegramos de que disfrutara de una excelente estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

8/10 – Bra

Stephen

Bodde her 3 netter i desember 2023
Svar fra Bianca Fotea - Guest Relations den 24. jan. 2024
Dear Stephen,I would like to thank you for the time that you have spent in giving us you opinion about our Hotel.All the team at NH Collection Grn Via have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way.I hope that you will find the opportunity to come back to Madrid and we look forward to welcoming you again.Best regards,

8/10 – Bra

Carlos og Boqueron

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og overnattingsstedets bygg og tilstand
LOCATION IS VERY GOOD, PET FRIENDLY. GOOD BREAKFAST. THE ROOF ACCESS ALLOWS EVERYONE TO PASS BY THE GUEST ELEVATOR AND I CONSIDER IT UNSAFE. WHEN A GUEST GETS INTO THE ELEVATOR SOMEONE CAN GET IN.
Bodde her 5 netter i januar 2024
Svar fra Bianca Fotea - Guest Relations den 24. jan. 2024
Dear Carlos,Greetings from NH Collection Gran Via!First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Utmerket

Dylan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Bianca Fotea - Guest Relations den 20. jan. 2024
Dear Dylan,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.

10/10 – Utmerket

Katherine margarita

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super recomendada; de los hoteles de la gran via es el mejor que me hospedado, muy amables; dispuestos y el hotel super limpio
Bodde her 4 netter i januar 2024
Svar fra Bianca Fotea - Guest Relations den 20. jan. 2024
Estimada Katherine Margarita,En primer lugar, muchísimas gracias por habernos elegido para su estancia en Madrid y en segundo lugar, queremos agradecerle su dedicación al compartir con nosotros tanto su percepción como su excelente valoración.Me alegra comprobar que todo como bien refleja su puntuación, ha sido de su agrado durante su escapada con nosotros. Es un verdadero orgullo y placer comprobar que a través de nuestro trabajo creamos experiencias únicas. Sus amables palabras son la motivación perfecta para que todos/as trabajemos en la misma línea. Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,

10/10 – Utmerket

Virgilio

Bodde her 3 netter i januar 2024
Svar fra María Martín - Guest Relations den 31. jan. 2024
Estimado Virgilio,Gracias por compartir su reciente experiencia en NH Collection Gran Vía. Nos alegramos de que disfrutara de una excelente estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,