Fasade

Anmeldelser av ME Madrid by Melia

4.5 out of 5
ME Madrid by Melia
Plaza de Santa Ana, 14, Madrid, Madrid

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 655 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 238 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Elise

Bodde her 3 netter i juli 2023

10/10 – Utmerket

Grykath og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentral beliggenhet
Flott hotell sentralt på Plaza Santa Ana. Veldig hyggelig betjening, og god mat i restauranten. Likte spesielt godt roof top baren
Bodde her 2 netter i mai 2019
Svar fra MEforYOUService den 20. mai 2019
Dear Grykath, Greetings from ME Madrid! Many thanks for your kind comments and for rating our hotel. Many thanks from all the staff. Best Regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2019
Svar fra ME for YOU service den 7. jan. 2019
Dear Anonymous, Greetings from ME Madrid! Thank you for taking your time sharing your experience with all of us. We are glad to know that you were able to have a fantastic stay with us. We hope to see you back again very soon having a new and better ME experience!! Kind regards, ME for YOU service

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotell
Hotellet ligger svært gunstig til og personalet er svært vennlige.
Bodde her 2 netter i januar 2019
Svar fra ME for YOU service den 7. jan. 2019
Dear Anonymous, Greetings from ME Madrid! Thank you for taking your time sharing your experience with all of us. We are glad to know that you were able to have a fantastic stay with us. We hope to see you back again very soon having a new and better ME experience!! Kind regards, ME for YOU service

10/10 – Utmerket

Per A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell, beliggenhet, service - små rom?
Fantastisk hotell, perfekt beliggenhet, kjempeflott staff og nydelig frokost! Dog et overraskende lite rom, samt at det var litt lytt. Kanskje det er vi som er for godt vant!
Bodde her 3 netter i desember 2018
Svar fra ME for YOU Service den 21. des. 2018
Dear Pear A, Greetings from ME Madrid!! Thank you so much for your nice review. We are glad to know that you were able to have a fantastic stay with us, as well as being able to enjoy our location and incredible breakfast. Regarding the room size, we are sorry for not having achieved your expectations but we have different room categories, which we will be very glad to show you on your next stay, so that you can have more space and feel more comfortable. Once again, thank you so much and we are looking forward to welcoming you soon having a new and better ME experience. Kind regards, ME for YOU Service

8/10 – Bra

Bjørn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was great, small room not the best Wi-Fi
Bodde her 1 natt i november 2018
Svar fra ME for YOU service den 13. nov. 2018
Dear Bjørn, Greetings from ME Madrid! First of all, we would like to thank you for taking your time on sharing your personal opinion and experience with us. We are glad to know that you could enjoy your stay with us. Regarding the room size, we have different room categories which we will be very glad to show you on your next stay so that you can have more space and feel more comfortable. Once again, thank you so much for your review and we hope to see you back again enjoying a new and better ME experience! Kind regards, ME for YOU Service

2/10 – Forferdelig

john henrik

Likte ikke: Personale og service
Elendig service
Elendig service , har bodd der 2 ganger og 7 netter før .brukt mye penger det .Er alvorlig syk om dagen og måtte endre på reise pga smerte. Hele hotellet brydde lite om det, og returnerte ikke penger for resterende opphold tross vi sjekket ut før kl 12:00. I det hele tatt kan ikke kjenne igjen service og hyggeighet fra foregående opphold . Trist
Bodde her 2 netter i november 2018
Svar fra ME for YOU service den 14. nov. 2018
Dear John Henrik, First of all, we would like to thank you for your feedback and your valuable time. We apologize for not having reached your expectations about your ME experience. That is why we would like to express you our deepest regret. We have taken note of the inconveniences that you experienced in the hotel and we have passed them to our general manager in order of being taken into consideration and improve all our service. Once again, thank you for your review and please, be assured that we are looking forward to welcoming you back soon and make your next ME experience more enjoyable. Best regards, ME for YOU Service.

8/10 – Bra

Tove

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell og beliggenhet .
Fantastisk beliggenhet, i gåavstand fra de største attraksjonene. Utrolig god frokostservering på hotellet.
Bodde her 4 netter i oktober 2018
Svar fra ME for YOU Service den 24. okt. 2018
Dear Tove, Greetings from ME Madrid! Thank you so much for giving us such great rate, We are glad to know that you were able to enjoy your stay with us and everything we could provide to you. We are looking forward to welcoming you soon, having a new and better ME experience! Kind regards, ME for YOU Service

10/10 – Utmerket

Bjørn Tore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2018
Svar fra ME for YOU Service den 25. sep. 2018
Dear Bjorn Tore, Thank you so much for your nice score. We hope see you again.

10/10 – Utmerket

John Magne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med super beliggenhet midt i sentrum.
Bodde her 4 netter i september 2018
Svar fra ME for YOU service den 9. sep. 2018
Dear John, Greetings from ME Madrid!! First of all, we would like to thank you for giving us that high score and for sharing with us your nice review. We are glad to know that you were able to enjoy our location and everything we could provide to you. We are looking forward to welcoming you soon. Kind regards, ME for YOU Service

10/10 – Utmerket

Øyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk flott med superhyggelig betjening
Flott plassering og ekstraordinært hyggelig betjening. Om du vil oppdage fantastiske Madrid, gjør det herfra.
Bodde her 3 netter i mai 2018
Svar fra ME for YOU Service den 8. juni 2018
Dear Øyvind , Greetings from ME Madrid ! We would like to thank you for sharing your feedback with us. We are very glad to know that you fully enjoyed your stay and you had an amazing experience. Kind Regards, ME for YOU Service

10/10 – Utmerket

Elise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk!
Fantastisk hotell, fantastisk beliggenhet, fantastisk by! Toppscore, men: treningsfasiliteter koster ekstra og er i nabobygget. Følte meg litt lurt der i omtalen av hotellet. Ellers var også takterrassen stengt første kveld grunnet privat arrangement. Men ellers: perfekt valg. Anbefales på det sterkeste
Bodde her 3 netter i juni 2018
Svar fra ME for YOU Service den 10. juni 2018
Dear Elise, Greetings from ME Madrid !!. We would like to thank you for sharing your experience with us. We want to apologize as well as the rooftop was close on your arrival day but you must know that Radio is one of the most popular terrace in all Madrid. I would suggest you to call us in advance so we will be able to inform you about the timming and the programs for the whole week. Looking forward to welcoming you soon. Kind Regards, ME for YOU Service

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Svært mye støy fra bar på takterasse, nesten umulig å sove før denne stengte i 2-3 tiden om natten lørdag og søndag. Hadde først rom i 2. etasje inn mot bakgården, klaget på bråket og fikk et større rom i 5. etasje på framsiden -som viste seg å ha enda mer støy fra taket. Forøvrig var standarden på rommet, service samt beliggenhet bra!
Bodde her 3 netter i mai 2018
Svar fra ME for YOU Service den 28. mai 2018
Dear Expedia user, Greetings from ME Madrid !!. First of all we would like to thank you for taking a few minutes to share your experience with us ! We would like to apologize for any inconvenience caused during your stay due to the noise from the outside. We have nine different types of room categories and we will be happy to show you all in your next stay. Kind Regards, ME for YOU Service

4/10 – Dårlig

Haydee

Reiste med partner
Likte ikke: Fasiliteter
This property is very run down. The rooms were old looking. Hallways are dark and have carpet. It does not smell very nice. I paid 405 euros for a superior room. It was very small and the coffee machine did not work. The staff was very nice but this hotel should not cost so much. Maybe it is the location it is in the center .
Bodde her 1 natt i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 27. mai 2024
Dear Ms Haydee,Greetings from ME Madrid!We appreciate you taking the time to provide us with your opinion regarding your recent stay.While we are glad to know that you found our location very convenient. We regret that your room was not entirely to your liking. We do have various sizes available, and our reception team would be happy to assist you in choosing the right size to best suit your needs for your next visit.While we do carry out maintenance whenever necessary to keep our rooms up to date, we have noted your comments.Your kind words about our team are a reward and an incentive for us to uphold our high standards.We hope to be able to welcome you back for an improved stay.Kind regards,Laura López, Voice of Customer Coordinator

10/10 – Utmerket

ALEJANDRO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buena ubicación excelente servicio
Bodde her 2 netter i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 24. mai 2024
Estimado Alejandro,Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Le agradecemos profundamente que haya tomado parte de su tiempo para compartir su experiencia en nuestro establecimiento. Nos complace saber que la ubicación céntrica de nuestro hotel fue de su agrado, permitiéndole disfrutar de la vibrante vida cultural y gastronómica que Madrid ofrece. Es un honor recibir comentarios positivos sobre el servicio brindado por nuestro equipo, reflejo de nuestro compromiso con la excelencia y la aspiración de proveer experiencias que van más allá de la simple estancia. La calidad y el diseño de nuestras habitaciones son aspectos en los que ponemos especial cuidado, inspirados siempre en el estilo mediterráneo y la cultura contemporánea europea, para asegurar que nuestros huéspedes vivan un viaje de estilo y confort.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Laura López, Voice of Customer Coordinator

10/10 – Utmerket

INES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buena atención y amabilidad
Bodde her 3 netter i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 21. mai 2024
Estimada Sra. Ines,¡Saludos desde ME Madrid Reina Victoria!Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Le agradecemos profundamente que haya compartido su experiencia en nuestro hotel. Nos complace enormemente saber que la atención y amabilidad del equipo han cumplido con sus expectativas, reflejando el espíritu cultural contemporáneo europeo que nos inspira. Celebramos que la limpieza de la habitación y el estado general del hotel hayan sido de su total satisfacción, esforzándonos siempre por ofrecer una experiencia que trasciende el simple alojamiento.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Laura López, Voice of Customer Coordinator

10/10 – Utmerket

Henry

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!!!!10
Bodde her 2 netter i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 18. mai 2024
Cher Monsieur Henry,Salutations de ME Madrid !Merci pour cet avis positif sur votre séjour.Nous vous remercions chaleureusement pour votre excellente évaluation et sommes ravis que la propreté de notre établissement et la qualité de notre service aient répondu à vos attentes. Votre appréciation positive reflète l'expérience transcendante que nous aspirons à offrir, inspirée par la culture européenne contemporaine et le style méditerranéen. ME est incontestablement le lieu où il faut être vu, et nous sommes honorés que vous ayez pu vivre ces moments si particuliers au sein de notre hôtel au cœur des destinations culturelles renommées.Au plaisir de vous accueillir à nouveau à Madrid.Laura López, Voice of Customer Coordinator

10/10 – Utmerket

Yaima

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel muy buen servicio
Bodde her 3 netter i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 18. mai 2024
Estimada Yaima,¡Saludos desde ME Madrid Reina Victoria!Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Le agradecemos profundamente que haya tomado el tiempo para compartir su experiencia. Nos llena de orgullo saber que la limpieza de nuestras habitaciones, el estado del hotel, el servicio que proporcionamos y las comodidades de nuestras instalaciones cumplieron con sus expectativas. Es un placer ver reflejado nuestro espíritu inspirado en la cultura europea contemporánea y que ME Madrid Reina Victoria haya sido el escenario de una experiencia que trasciende el simple alojamiento. Nuestro equipo se esfuerza por ofrecer un ambiente inspirado en el estilo mediterráneo, donde ME es el lugar para ser visto y vivir experiencias aspiracionales.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Laura López, Voice of Customer Coordinator

6/10 – Grei

Ana

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Everything was awesome except the size of the room, we hardly could walk in there, my legs are full of bruises from all the times I hit myself with the bed. Overall was very clean bathroom was perfect size. The air freshener of the lobby was very strong, every time I’ll go out or in the hotel I had to cover my nose. It was a little too much.
Bodde her 8 netter i april 2024
Svar fra Laura López, Voice of Customer Coordinator den 10. mai 2024
Dear Ana,Greetings from ME Madrid!We appreciate receiving your opinion concerning your recent stay.We are thrilled to hear that you found our hotel to be impeccably clean and our bathroom spacious, reflecting our commitment to providing aspirational experiences. It is also gratifying to know that you appreciated our attentive service, which is a cornerstone of the stylish urbanite travels we aim to offer. We regret to hear that the size of the room did not meet your expectations and that you experienced discomfort due to the room's layout. Our hotel, set in a historical building, offers a variety of room sizes, and we strive to provide accurate descriptions to ensure our guests can select the space that best suits their needs. Additionally, we are sorry to hear that the scent in our lobby was not to your liking; we aim for it to be a refreshing welcome to all who enter, inspired by Mediterranean style. We will certainly review your feedback as we continually seek to enhance the ambiance of our shared spaces.We hope to welcome you back. Best wishes,Laura López, Voice of Customer Coordinator

10/10 – Utmerket

Joyce

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for exploring the core of Madrid by foot. Walkable to the museums, Puerto del Sol, and Plaza Mayor. Great flamenco right next door. And fabulous cocktails at Inclan Brutal 2 minutes away.
Bodde her 5 netter i mai 2024
Svar fra Laura López, Voice of Customer Coordinator den 9. mai 2024
Dear Joyce,Greetings from ME Madrid!Thanks for this kind review.We're thrilled to hear that our prime location served as the perfect starting point for your exploration of Madrid's vibrant heart. It's delightful to know that you enjoyed the proximity to significant cultural destinations and the city's finest flamenco next door. Our dedication to providing aspirational experiences is reflected in your appreciation of the room amenities and the service provided by our team. While we understand that there may have been concerns regarding noise, we take pride in our soundproof rooms and offer earplugs to ensure a restful stay for all our guests.Laura López, Voice of Customer Coordinator

10/10 – Utmerket

Jorge

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bien
Bodde her 2 netter i april 2024
Svar fra Laura López, Voice of Customer Coordinator den 1. mai 2024
Estimado Jorge,¡Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Le agradecemos enormemente sus comentarios positivos sobre su estancia en nuestro establecimiento. Nos complace saber que la limpieza de la habitación cumplió con sus expectativas y que el estado del hotel fue de su total agrado. Es gratificante también que nuestros servicios hayan estado a la altura de sus deseos y que las comodidades de la habitación hayan contribuido a una experiencia excepcional.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Laura López, Voice of Customer Coordinator

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 2 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Estimado Sr. Luis,Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Nos complace enormemente que haya valorado tan positivamente la limpieza de la habitación y las amenidades que ofrecemos. Nos esforzamos por mantener nuestro hotel en las mejores condiciones y es un honor recibir su reconocimiento. En cuanto a nuestros servicios, estamos encantados de saber que han cumplido con sus expectativas. En ME Madrid Reina Victoria, cada detalle está pensado para proporcionar una experiencia que trascienda el simple alojamiento, inspirada en el estilo contemporáneo europeo y la cultura mediterránea. Aunque no se mencionan comentarios negativos, siempre estamos atentos para asegurar que cada estancia sea una vivencia aspiracional y que nuestro hotel siga siendo el lugar ideal para los viajeros urbanos con estilo.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Mariana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it, i will stay again
Bodde her 1 natt i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Dear Ms Mariana,Greetings from ME Madrid!Thanks for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Santiago Torres og Corona

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is in a great location and a lot of places to eat, with in walking distance to a lot of sceneries.
Bodde her 3 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Dear Mr. Torres,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear that our prime location added value to your stay, offering convenient access to an array of dining options and nearby attractions. Our commitment to maintaining a clean and well-conditioned hotel environment seems to have met your expectations, and we are thrilled that our services and room amenities contributed to a memorable experience. We take pride in offering an ambiance that is a testament to contemporary European culture and aspires to offer more than just accommodation but an inspirational journey.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Alfredo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ME by Melia is a gem in the heart of Madrid. The staff is fabulous. They helped make our stay so memorable. Plaza Santa Ana and vicinity is super cool. Walkable to all of Madrid key sights and areas to visit. If you want quiet at nite do ask for a room higher than 1st floor (that’s 2nd floor in Spain) as Plaza is a happening place late at nite on Fridays and Saturdays.
Bodde her 4 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 23. apr. 2024
Dear Mr. Alfredo,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff played a pivotal role in making your stay at our cultural haven memorable. It's wonderful to know that the vibrancy and convenience of our location in the Plaza Santa Ana added to the charm of your visit, placing you at the epicenter of Madrid's key sights and renowned cultural destinations. Our aspiration is to provide experiences that transcend accommodation, and it seems we have achieved that with your stay. We regret to hear that the lively atmosphere of the plaza impacted the tranquility of your room at night. We appreciate your helpful suggestion and would like to remind future guests that our interior rooms, especially on higher floors, tend to be quieter, offering a serene retreat amidst the urban excitement.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 – Bra

jorge

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bien ubicada aunque mucho ruido callejero nocturno.
Bodde her 3 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 22. apr. 2024
Estimado Sr. Jorge,¡Saludos desde ME Madrid!Gracias por hacernos llegar su valoración.Agradecemos mucho que haya tomado el tiempo para compartir su experiencia en nuestro hotel. Nos complace saber que encontró nuestra ubicación inmejorable, en el corazón de Madrid y a un paso de la vibrante vida cultural y nocturna. Entendemos que el ruido callejero nocturno le haya resultado incómodo y queremos informarle que disponemos de habitaciones interiores más silenciosas y tapones para los oídos para asegurar el descanso de nuestros huéspedes. Nuestro equipo trabaja incansablemente para ofrecer una estancia que trascienda el simple alojamiento, inspirada en el estilo mediterráneo y en la cultura urbana contemporánea.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 – Bra

Mario og Miromar Lakes

Bodde her 1 natt i april 2024

10/10 – Utmerket

Ryszard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Superb location in a middle of a walking, lively district. Pleasant and efficient check-in. Roof-top bar has a great view of the town. It is a bit pricy but worth a visit at sunset.
Bodde her 3 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 22. apr. 2024
Dear Mr. Ryszard,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear you found our central location ideal for exploring the vibrant heart of the city. It's wonderful that you enjoyed the breathtaking views from our rooftop bar at sunset, offering a taste of the aspirational lifestyle we strive to provide. We appreciate your comments on the efficiency of our check-in process and are pleased that you had a pleasant experience. Our team is committed to maintaining the highest standards of cleanliness and service to ensure an experience that transcends mere accommodation.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Jenae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Brenda Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente opcion para hospedarte las camas muy comodas y el personal muy atento
Bodde her 2 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord. den 16. apr. 2024
Querida Sra. Brenda Elizabeth, Saludos desde ME Madrid!Estamos encantados de que haya disfrutado de su estancia con nosotros.Nos llena de alegría saber que las camas de nuestro establecimiento han sido de su completo agrado, proporcionando un descanso de calidad, inspirado en el estilo Mediterráneo. Es gratificante también que destaque la atención de nuestro personal, quienes están siempre dispuestos a ofrecer una experiencia que trasciende el simple alojamiento, y que se enmarca en la vibrante cultura europea contemporánea. ME es definitivamente el lugar para ser visto, y nos complace que haya vivido la aspiración y la energía que nos caracteriza.Esperamos poder darle la bienvenida de nuevo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

6/10 – Grei

Matthew

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Amazing location. Rooms are very small and underwhelming for the price. odd configuration for the room.
Bodde her 2 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 15. apr. 2024
Dear Mr. Matthew,Greetings from ME Madrid!Thank you for sharing your feedback.We're delighted to hear that you enjoyed the unbeatable location of our hotel, right in the cultural heart of Madrid, surrounded by the city's finest bars and restaurants. We regret to hear that the room size and configuration did not meet your expectations. Our hotel is indeed set in a historic 19th-century building, which has been thoughtfully designed to blend modern comfort with classic charm while offering a variety of room sizes, as reflected in our detailed descriptions. We appreciate your feedback on our room cleanliness and service, and we continuously strive to provide an aspirational experience that transcends accommodation, ensuring each guest feels the vibrant energy and style of our urbanite haven.We hope to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 – Bra

Amarilis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Esta al frente de la plaza Santa Ana con vistas muy bonitas y desde ahí puedes escoger el lugar que quieras para comer, visitar, todo está cerca
Bodde her 5 netter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 8. apr. 2024
Querida Sra. Amarilis, Saludos desde ME Madrid Reina Victoria! Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Nos complace saber que disfrutó de las incomparables vistas de la Plaza Santa Ana y la conveniencia de nuestra ubicación, rodeados de una selección exquisita de restaurantes y puntos de interés cultural, que reflejan nuestra pasión por la cultura contemporánea europea. Valoramos que haya apreciado la limpieza de nuestras instalaciones y la calidad de nuestro servicio, aspectos que nos esforzamos por mantener para garantizar experiencias aspiracionales a nuestros visitantes. Nos enorgullecemos de ofrecer un ambiente que trasciende el simple alojamiento, sumergiendo a nuestros huéspedes en el estilo de vida mediterráneo y urbano más elegante.Esperamos tener la oportunidad de servirle de nuevo en el futuro. Reciba nuestros saludos más cordiales,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Jaime

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
E lo evadirse rápidos, muy limpia, elegante y discreta, el personal súper amable!!!!
Bodde her 8 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 5. apr. 2024
Estimado Sr. Jaime, ¡Saludos desde ME Madrid Reina Victoria! Gracias por sus amables palabras y su excelente valoración.Agradecemos profundamente sus amables palabras y nos complace saber que su estancia fue una experiencia impecable. Su mención de la limpieza y elegancia de nuestras instalaciones refleja nuestro compromiso con la excelencia y la inspiración en el estilo contemporáneo europeo. El equipo se siente halagado por su reconocimiento a su amabilidad y dedicación, elementos clave en la aspiración de crear experiencias memorables más allá del alojamiento.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Alba og Guaynabo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location, great customer service, they go above and beyond call of duty to provide great service.
Bodde her 6 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 5. apr. 2024
Dear Ms Alba,Greetings from ME Madrid!Thanks for this kind review.We are thrilled to hear that you had such a nice stay with us, that our prime location in Madrid served as the perfect setting for your adventure in the cultural heart of the city, and that our team's dedication to service contributed to a memorable stay. Your positive appreciation of our customer service is greatly appreciated, as we strive to exceed expectations and provide aspirational experiences for our stylish guests. The cleanliness and condition of our hotel are aspects we take great pride in, ensuring that every corner reflects the contemporary European culture that inspires us.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Victor Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff are great
Bodde her 3 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 2. apr. 2024
Dear Mr. Daniel,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 – Bra

jane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
in a nice square with plenty of cafes
Bodde her 1 natt i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. mars 2024
Dear Ms Jane,Greetings from ME Madrid!Thanks for this kind review.We're delighted to hear that our hotel's prime location provided you with an enjoyable experience, immersed in the vibrant atmosphere of the surrounding cafes. It is our pleasure to offer a stay that not only meets expectations but also encompasses the aspirational lifestyle of a stylish urbanite traveler, inspired by contemporary European culture. Should your travels bring you back, we invite you to indulge in the innovative Mediterranean cuisine at our Ana la Santa Restaurant, and to take in the cityscape from our Radio Rooftop Bar, adding another layer to your experience that transcends accommodation.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Osvaldo

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Russell og Orlando

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly, helpful staff. Great location. Short walk to major tourist sites. Plaza in front of hotel filled with outdoor cafes.
Bodde her 4 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 20. mars 2024
Dear Ms Russell,Greetings from ME Madrid!Thanks for this kind review.Your appreciation for our friendly, helpful staff is a testament to the dedication we have in creating an aspirational experience for our guests. It's delightful to hear that our prime location contributed to an enjoyable and convenient exploration of the cultural treasures Madrid has to offer, all within a short walk from our doorstep. Moreover, the vibrant atmosphere of Plaza de Santa Ana, enriched by its outdoor cafes, reflects the stylish urbanite travel experience we strive to provide. We are honored to have met your expectations in terms of room cleanliness, hotel condition, service, and room amenities, aligning with our vision to transcend traditional accommodation and immerse our guests in contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Marcelo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo
Bodde her 2 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 14. mars 2024
Querido Sr. Marcelo, ¡Saludos desde ME Madrid! Ante todo, agradecemos que comparta sus impresiones.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su comentario y esperamos verle pronto de regreso. Un saludo muy cordial,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 – Bra

Jaime

Reiste med partner
Likte: Renhold og personale og service
Great location, lots of restaurants, close to everything
Bodde her 3 netter i mars 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 13. mars 2024
Dear Mr. Jaime,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted to hear that you appreciated our prime location, nestled amidst the cultural heart of Madrid, surrounded by an array of exquisite dining options and iconic attractions. It is wonderful to know that our team's service met your expectations, delivering the aspirational experience we strive for. We regret to hear that certain aspects of our hotel did not fully meet your expectations. Please rest assured that we continually aim to create a tranquil environment for our guests, despite the vibrant energy that surrounds us. We apologize if the room's amenities did not align with your preferences and appreciate your feedback as we constantly seek to improve our guest experience.We would love to welcome you back on many more occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Omayra Montalvo og Davie

This hotel was everything we needed for our trip to Madrid. It is centrally located, walking distance from all main attractions. The hotel has a beautiful terrace on the rooftop and a restaurant on the first floor with the besf Ibericos in the area. Their staff is very friendly and accommodating. Highly recommend!
Bodde her 3 netter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 4. mars 2024
Dear Ms Montalvo,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our hotel's central location served as a perfect base for your Madrid adventures, allowing you to immerse in the city's vibrant culture and easily access iconic destinations. It brings us great joy to know that the rooftop terrace provided you with an aspirational space to enjoy the panoramic views and that our first-floor restaurant, Ana la Santa, delighted you with some of the finest Ibericos in the city, reflecting our dedication to inspired Mediterranean flair. Our team takes pride in offering warm and accommodating service, and your recognition of their efforts is genuinely appreciated.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is rated 4 stars, although its a 5 in my book, great vibe, facilities, location, services and staff.
Bodde her 2 netter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 28. feb. 2024
Dear Mr. Luis, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We're thrilled to hear that our vibrant atmosphere and top-notch facilities exceeded your expectations. It's wonderful to know that our prime location served as the perfect backdrop for your visit, surrounded by the cultural richness and lively spirit of the city. Your appreciation for our dedicated service and the avant-garde amenities in our rooms truly reflects the aspirational experiences we aim to provide for every stylish urbanite traveler. Inspired by contemporary European culture and infused with a Mediterranean flair, our hotel strives to be more than just a place to stay, but a place to be seen and to create lasting memories.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Javier

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very friendly and care giving. Patricia helped us a lot before and during our stay. Sergio,
Bodde her 2 netter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 26. feb. 2024
Dear Mr. Javier,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff made such a positive impact on your stay, particularly Patricia, whose attentiveness exemplifies our dedication to providing exceptional service. It's also gratifying to know that our efforts for immaculate cleanliness and overall hotel condition have not gone unnoticed. These are indeed reflective of the aspirational experiences we strive to offer, rooted in the contemporary European culture that inspires us. Our team is committed to creating an ambiance where stylish urbanite travels meet the vibrant Mediterranean spirit, ensuring ME is the place to be seen.We all hope to welcome you back in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Miss Liseli

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant hotel and fantastic service
Brilliant hotel with great service in a fantastic central location which made getting around very easy and convenient.
Bodde her 3 netter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 26. feb. 2024
Dear Ms Liseli,Greetings from ME Madrid!Many thanks for this high rating.We're thrilled to hear that our central location served as a perfect base for exploring the city's delights. It's wonderful that you appreciated our commitment to cleanliness and hotel condition, reflecting our aspiration to offer an environment inspired by contemporary European culture. We're also delighted that our service met your expectations, as we strive to provide an experience that transcends mere accommodation for the stylish urbanite traveler.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Roberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Lars-Olow

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi välkomnades med Cava vid incheckningen!
Ett fantastiskt hotell på absolut bästa läge, med närhet till det mesta. Vid ankomsten så blev vi välkomnade med ett glas Cava medans de checkade in oss, väldigt trevligt! Vårt Superior rum var stort och luftigt, men i behov av renovering. Frukosten var dyr så den avstod vi, åt istället frukost på små mysiga ställen alldeles om hörnet. Väldigt trevlig, och populär, bar på sjunde våningen med stor uteplats. Dessvärre så var vi tvungna att checka ut en dag tidigare p.g.a. en allvarlig familjehändelse, trots positiva indikationer så vägrade hotellet att återbetala oss för natten som vi inte utnyttjade. Detta anser vi lågt och inte värdigt ett hotell av denna klass! Vi kommer dock förhoppningsvis tillbaka.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Alejandro

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

8/10 – Bra

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
todo bien y muy bonito sin embargo no nos han devuelto el depósito me pueden apoyar por favor? la tarjeta que se dejó fue de oswaldo padilla
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 13. feb. 2024
Beste Mevrouw,Groeten uit de ME Madrid!Wat fijn dat u de tijd heeft genomen om ons te beoordelen.Nos complace saber que encontró bello nuestro establecimiento y que su estancia fue en general positiva. Nos enorgullece ser un punto de referencia en la vibrante vida cultural y nocturna de Madrid, ofreciendo una experiencia que va más allá del alojamiento. Lamentamos el inconveniente relacionado con el depósito. Quiero asegurarle que nuestro equipo se encuentra revisando su caso con la atención y la diligencia que requiere, y nos pondremos en contacto con usted a la mayor brevedad para resolver esta situación satisfactoriamente.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Cordiales saludos.María Fdez. de ValderramaVoice of Customer Coordinator

10/10 – Utmerket

Graziella

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
The staff wasn’t very nice. Rooms were small.
Bodde her 2 netter i januar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 9. feb. 2024
Dear Guest,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.It is delightful to hear that you found our hotel impeccably clean, a testament to our dedication to providing a pristine environment for our stylish urbanite travelers. We are, however, concerned to read that your experience with our staff did not meet the high standards we strive to uphold. We take pride in our team's ability to deliver exceptional service, inspired by the contemporary European culture that is at the heart of our brand. We also note your comments regarding the room size. Our accommodations, with their avant-garde design set in a 19th-century iconic building, are crafted to offer an aspirational experience, though we understand that the room dimensions may not meet everyone's expectations. We apologize if this aspect of your stay fell short.We would love to welcome you back for another pleasant stay. All the best,María Fdez. de ValderramaVoice of Customer Coordinator