Kjære gjest,vi setter stor pris på din tilbakemelding og takker for de positive kommentarene.Det gleder oss å høre at du verdsatte renholdet av rommene våre, noe som er et bevis på vårt team's forpliktelse til detaljer og friskhet. Vi er også takknemlige for din anerkjennelse av hotellets tilstand og er stolte av å vedlikeholde vår unike bygning som kombinerer luksuriøse materialer med moderne elementer.Vi håper å få gleden av å ønske deg velkommen tilbake til oss i fremtiden. Med vennlig hilsen.Andreu Canals, General Manager

Hei Mohammad,takk for at du delte din opplevelse på hotellet vårt.Vi er glade for å høre at du satte pris på rensligheten på hotellet og vår gode service. Vi beklager imidlertid at du opplevde støy fra naborommet. Vær oppmerksom på at rommene og suitene våre er fullt lydisolerte med doble dører og doble vinduer for å minimere støy. Hvis du opplever støyproblemer i fremtiden, kan du kontakte resepsjonen, så vil vi gjøre vårt beste for å løse situasjonen og sikre et behagelig opphold for deg.Vi håper å ønske deg velkommen tilbake til hotellet vårt i fremtiden. Med vennlig hilsen,Andreu Canals, General Manager

Dear Bjorg, Thank you very much for your review. It is a pleasure to know that our location helped you make the most of your stay, however, we would be interested in knowing how you felt we could have improved your experience. We do have an in-room breakfast for +€5, and in addition, offer a special breakfast rate of €20 + VAT if guests accept this service every day of their stay. Our team are always available to assist with more details. Nonetheless, we appreciate your feedback and will be considering your comments for future improvements. We hope to be able to welcome you again. Best wishes for the year ahead, Fran Mora, General Manager

Kjære Martha, Takk for en hyggelig tilbakemelding! Dette her var hyggelig lesing og det er utrolig bra at du var fornøyd, både når det gjelder beliggenheten og når det gjelder det at du har med barn. Vi ønsker deg hjertelig velkommen tilbake som vår gjest ved en annen anledning. Med vennlig hilsen Antonio Martín, Deputy Manager

Kjære Patricio Rene, Tusen takk for din veldig hyggelige tilbakemelding vedrørende oppholdet ditt på Villa Real hotell i Madrid, og for at du tar deg tid til å skrive om oss! Dette her setter vi stor pris på. Det er viktig for oss at alle gjester er fornøyd og derfor jobber vi hver eneste dag med det. Derfor er det viktig med slike gode tilbakemeldinger også. Vi ønsker deg hjertelig velkommen tilbake som vår gjest ved en annen anledning, Beste hilsen

Kjære Bjørn, tusen takk for anmeldelsen din. Vi er glade for at lokasjonen vår nær Puerta del Sol var beleilig for deg. Takk for at du nevnte komforten og deilig frokost. Vi håper å kunne ønske deg velkommen tilbake igjen.

Dear Carlos,Thank you for this positive review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again on your next visit.Best wishes,Andreu Canals, General Manager

Dear Rosendo,Thank you for sharing such a kind review.We are delighted to hear that our team's commitment to service excellence resonated with you and made for a welcoming and comfortable stay. The East 47 restaurant is indeed one of our jewels, and it gives us great pleasure to know that it greatly contributed to the enjoyment of your meals.Your commendation on the cleanliness of our rooms and the overall condition of Villa Real is sincerely appreciated. Our staff takes great pride in upholding the highest standards of cleanliness and maintenance for our esteemed guests.Thank you once again for choosing Villa Real, and we hope to continue being your hotel of choice in Madrid.We eagerly await the opportunity to serve you again.Warm regards,Andreu Canals, General Manager

Dear Lauren.Thank you very much for sharing your positive review.We are delighted to hear that you found our location to be excellent, perfectly situated for easy access to all the wonders Madrid has to offer.It is gratifying to know that the complimentary minibar added a touch of convenience and enjoyment to your stay. Our aim is to provide exceptional comfort and amenities, so your appreciation for the bed comfort, the plush robes, and slippers has been well received by our team.Our commitment to maintaining impeccable standards of cleanliness and hotel condition is unwavering, and your recognition of these efforts is most rewarding. Your commendation of our service quality is a testament to our staff's dedication to guest satisfaction.We at Villa Real are honored by your intention to return, and we look forward to making your next stay as memorable as the last.It would be a pleasure to welcome you back. Best wishes,Andreu Canals, General Manager

Estimada Jane,Nos alegra mucho que haya depositado su confianza en el Villa Real eligiéndonos como su hotel de confianza durante estos días que ha pasado en Madrid. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Esperamos poder darle de nuevo la bienvenida en un futuro próximo. Reciba saludos cordiales,Andreu Canals, Director general

Caro Hernan,agradecemos o seu comentário.É ótimo saber da sua satisfação, sendo muito importante para a nossa equipa ver que valorizou o atendimento e serviço de limpeza.Esperamos que tenha a oportunidade de voltar em breve. Melhores cumprimentos,Andreu Canals, Gerente Geral

Dear Juan,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best wishes,Andreu Canals, General Manager

Dear Guest,Thank you for positively reviewing your time at our hotel.It brings us great joy to hear that our beds provided you with exceptional comfort during your stay and we are delighted that our diverse food offerings at the East 47 Restaurant and Bar exceeded your expectations, catering to a wide variety of tastes.Our team is heartened by your compliments on their helpful and reliable service; we strive to ensure that every need is met with attention and care.We look forward to another visit from you in the future.Best wishes,Andreu Canals, General Manager

Dear Charles,Thank you for this kind review.We are delighted to hear that had such a nice stay with us, our team's attentiveness and the prime location of Villa Real contributed positively to your experience. It is also gratifying to know that our high standards of cleanliness and the overall condition of the hotel met your expectations. Our team takes great pride in providing exceptional service, and your recognition of their efforts is highly appreciated. Thank you once again for choosing Villa Real, where we strive to create memorable stays for our valued guests.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Andreu Canals, General Manager

Dear Carlos,Thank you for your kind feedback.We are thrilled to hear that you appreciated our amenities and found our team to be helpful. It's our priority to ensure every guest feels well-cared for, and your acknowledgment of our clean rooms and excellent condition of the hotel fills us with pride. Our staff strives to provide exceptional service, and we are delighted to know that we met your expectations.Your positive remarks about our room amenities are particularly gratifying, as we aim to provide a comfortable and enjoyable stay for all our guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Andreu Canals, General Manager

Dear Denise,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Andreu Canals, General Manager

Dear Isaac,Thank you for taking the time to share your experience with us.We're thrilled to hear that our hotel met your expectations in terms of cleanliness, condition, service, and amenities. Our team takes great pride in maintaining our property and providing the highest level of service, and it's wonderful to know that these efforts resonated with you. We're also delighted that you enjoyed the comprehensive in-room amenities we offer, designed to cater to the needs of our guests. Regarding the noise you mentioned, we strive to ensure a tranquil environment for all of our guests, and we regret any inconvenience you might have experienced. Our rooms are soundproofed, and we usually receive positive feedback about the peaceful atmosphere within our hotel.We hope to have the opportunity to welcome you back to a quieter experience in the future. Warm regards,Andreu Canals, General Manager

Dear Isaac,We thank you for taking the time to review your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back in the future.Best wishes,Andreu Canals, General Manager

Dear José,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Andreu Canals, General Manager

Dear Richard,Thank you for this review of your recent stay.We're thrilled to hear you enjoyed the hotel's prime location, close to the cultural treasures of Madrid and the verdant retreat of Retiro Park. It's delightful to know the culinary creations from our chef, particularly the risotto, lamb ravioli, and Spanish omelet, met your gastronomic expectations. Our team takes great pride in delivering friendly and memorable service, and your acknowledgment of their efforts is truly appreciated.We regret to hear that there were aspects of your stay that did not meet your expectations. Please rest assured that cleanliness is a top priority for us, and our housekeeping team is dedicated to maintaining high standards. Additionally, we're committed to ensuring all amenities, including the hairdryer, are in perfect working order for our guests' comfort and convenience.Your safety and well-being are of the utmost importance to us, and it's gratifying to know you felt secure during your solo travels. We're also glad that you found the bedding and pillows to your liking, as we strive to provide a restful night's sleep for all our guests.Thank you again; we hope that you will return. All the best,Andreu Canals, General Manager

Dear Guest,Thank you for sharing your experience with us.We're thrilled that our location served you well, providing convenient access to Madrid's attractions and cultural landmarks. It's gratifying to know that our team's customer service met your expectations, as we strive to offer friendly and helpful support to all our guests.We look forward to welcoming you back for another exceptional stay.Kind regards,Andreu Canals, General Manager

Dear Lilla,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.All the best,Andreu Canals, General Manager

Estimada Lusy,Gracias por sus excelentes comentarios.Su valoración nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos verle pronto de regreso. Un saludo muy cordial,Andreu Canals, Director general

Hola Mario,Le agradecemos por tomarse el tiempo de escribir sobre su experiencia.Nos complace saber que el servicio proporcionado por nuestro equipo cumplió con sus expectativas y fue de su completa satisfacción. Lamentamos profundamente que su estancia se viera afectada por el ruido y que la decoración no haya sido de su agrado. Si bien nuestras habitaciones cuentan con doble acristalamiento para asegurar el descanso de nuestros huéspedes, tomamos nota de su comentario y revisaremos la situación para continuar mejorando la experiencia en nuestro establecimiento. Agradecemos sus observaciones, ya que nos permiten crecer y mejorar.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,Andreu Canals, Director general

Cara Ana,agradecemos a sua preferência e simpático feedback.Ficamos muito satisfeitos por ter desfrutado de uma excelente estadia connosco e por a nossa localização se ter provado a ideal. Efetivamente, estamos no centro cultural, político e financeiro de Madrid, uma posição muito conveniente para tirar o máximo partido da cidade.Esperamos que tenha a oportunidade de regressar em breve. Com os melhores cumprimentos,Andreu Canals, Gerente Geral

Dear Ricardo,This is a great rating; thank you.We are thrilled to hear that you found our team to be great; we are dedicated to providing exceptional service. It's also rewarding to know that you were satisfied with your stay.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

Querida Ana Margarita,Muchas gracias por su magnífica valoración.Su puntuación nos da la idea de que su estancia en nuestras instalaciones ha sido muy positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.Esperamos verle pronto otra vez en nuestro hotel. Reciba un cordial saludo,Andreu Canals, Director general

Dear Neill,This is a great rating; thank you.We are pleased that we were able to meet your expectations.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

お客様この度は、Villa Realにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。滞在しやすいとのお言葉をいただき、大変感激しております。また、コストパフォーマンスの良さをお褒めいただき、ありがとうございます。全てがお客様のご期待に添えたようではなかったようですが、マドリッドの中心部に位置し、プラド美術館などの市内の主要観光スポットの多くが徒歩圏内にある立地をはじめ、サービスの距離感やチェックアウト後のお荷物の預かりに喜んでいただき、お部屋のソファでおくつろぎいただけたご様子で、大変嬉しく思います。またのお越しを心よりお待ちしております。Andreu Canals, General Manager

Muchas gracias por su excelente valoración sobre Villa Real.Es con gran satisfacción que le agradecemos por su puntuación en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,Andreu Canals, Director general

Estimado Rafael Alberto,Muchísimas gracias por la excelente valoración que le ha otorgado al Villa Real.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Esperamos volver a recibirle en su próxima visita. Saludos cordiales,Andreu Canals, Director general

Estimado Carlos,Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Su valoración nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Será un placer recibirle de nuevo muy pronto en su próxima visita.Un cordial saludo,Andreu Canals, Director general

Estimado huésped,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia.Nos complace enormemente saber que la limpieza de nuestras instalaciones cumplió con sus expectativas y que valoró positivamente el estado del hotel. Además, es un honor recibir sus elogios hacia nuestro personal, quienes se esfuerzan diariamente por ofrecer un servicio amable y eficiente. Nos enorgullece que haya disfrutado de las comodidades de nuestras habitaciones, diseñadas para proporcionar una estancia confortable y placentera.Esperamos tener el placer de recibirle nuevamente en su próxima visita a Madrid. Reciba un cordial saludo,Andreu Canals, Director general

Estimado Juan,Su puntuación nos da la idea de que su estancia en nuestras instalaciones ha sido muy positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente y ¡Feliz Año Nuevo!Andreu Canals, Director general

Dear Clayton,This is a great rating; thank you.We are delighted that your experience met your expectations.We hope to welcome you back for a return visit.Season’s greetings!Andreu Canals, General Manager

Apreciado Robin,Su puntuaciones nos llenan de alegría ya que a través de ellas nos llega la excelente noticia de que los días que ha estado alojado con nosotros han sido muy satisfactorios. Se lo agradecemos de corazón.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Andreu Canals, Director general

Dear Jesus,Thank you for sharing your feedback about your recent stay.We're delighted to hear that you found our location to be ideal and our staff's service excellent, including the commendation of our front desk team and bartender. Your kind words are a testament to our commitment to providing an exceptional guest experience.We are sorry to hear, however, that the desk chair did not meet your expectations in terms of comfort and style. Your feedback is invaluable to us as we strive to ensure all aspects of our guest rooms meet the high standards our guests expect. Regarding the inconsistency you experienced with our housekeeping service on your last day, please rest assured that we take all comments seriously and continually work to maintain our rigorous standards for cleanliness and service.It's heartening to know that despite these issues, you had a fantastic stay and plan to return.We look forward to welcoming you back in March.Best wishes,Andreu Canals, General Manager

Dear Martin,This is a great rating; thank you.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

Dear Guest,Thank you for taking the time to share your experience at our hotel.It is wonderful to hear that you found our location convenient for exploring the city's tourist attractions.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

Apreciada Antonia María,Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Estaremos encantados de recibirle nuevamente en su próxima visita a nuestra ciudad. ¡Hasta pronto y gracias por recomendarnos!Andreu Canals, Director general

Estimado huésped,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros.Nos complace saber que ha valorado positivamente la condición de nuestro establecimiento, el servicio y las comodidades de la habitación. Nuestro equipo trabaja incansablemente para mantener un alto estándar en todas nuestras instalaciones y ofrecer un servicio excepcional. Nos enorgullece que haya disfrutado de la atención al detalle y la calidad de nuestras habitaciones, que incluyen aire acondicionado individual, servicio de habitaciones las 24 horas y una selección de canales vía satélite para su entretenimiento.Esperamos tener el placer de recibirle nuevamente en su próxima visita a la ciudad.Cordialmente,Andreu Canals, Director general

Dear Julio,This is a great rating; thank you.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

Dear Amy,Thank you for taking the time to share your experience with us.We're delighted to hear that the cleanliness of our rooms met your expectations and that you found the condition of our hotel to be just right.It's also wonderful to know that the service provided by our team contributed positively to your stay. We strive to maintain our facilities to the utmost quality and provide attentive service to all our guests. We appreciate your recognition of our efforts.We look forward to the opportunity to welcome you back in the future.Kind regards,Andreu Canals, General Manager

Keiko様、この度はVilla Realをご利用いただきまして、ありがとうございました。常に高評価をいただいてますスタッフの親切な対応に、お客様にもお褒めいただき大変感激しています。また、卵料理や付け合わせをお好みで注文いただける朝食もお楽しみいただけたとのこと、嬉しい限りです。一方で、防音対策はとっているものの騒音が気になられたとのこと、ご迷惑をおかけして申し訳ございません。とはいえ、マドリードの中心部に位置し、エル プラド美術館や、ティッセン ボルネミッサ美術館など徒歩での市内観光に理想的な立地を気に入っていただけ様で、何よりです。またのお越しをお待ちしております。Andreu Canals, General Manager

Querido Jerome,Nos complace saber que encontró nuestro personal atento y servicial, reflejando nuestro compromiso con un servicio de excelencia. Es gratificante que la comodidad de nuestras camas y la calidad de nuestras toallas hayan sido de su agrado, ya que siempre buscamos ofrecer el máximo confort y satisfacción. Además, nos alegra que la limpieza de nuestras habitaciones haya cumplido con sus expectativas, puesto que es una de nuestras prioridades principales mantener nuestros estándares de higiene al más alto nivel.Nos enorgullece que la condición del hotel haya estado a la altura de un establecimiento de cinco estrellas y que haya disfrutado de la comodidad de su habitación. Apreciamos sus comentarios positivos y esperamos tener la oportunidad de darle la bienvenida nuevamente.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,

Dear Edwin,Thank you for sharing your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back for a return visit.Best regards,Andreu Canals, General Manager

Cher Jan,Nous sommes ravis de savoir que vous avez apprécié, une fois encore, votre séjour chez nous.Votre fidélité est notre plus belle récompense !Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Madrid. Cordialement,Andreu Canals, Directeur général

Dear Lisa,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Andreu Canals, General Manager