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Anmeldelser av Crown Palace Inn

2.5 out of 5
Crown Palace Inn
10860 Kafue Road, Lusaka

Anmeldelser

6,6
Rangering på 10 − Utmerket. 5 av totalt 27 anmeldelser." "
Rangering på 8 − Bra. 9 av totalt 27 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 27 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 27 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 27 anmeldelser." "

6,4/10

Renhold

7,8/10

Personale og service

5,8/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

4,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

YEJI

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t (Couldn’t) stay this hotel becuase they lied to me. I was supposed to stay 1 night, But I realized the train was delayed more than 24 hours. I asked them changing the date one day ahead,also told them I don’t have internet so can’t change on the app my self. they said “no problem”. But when I arrived at 11PM, the reception woman who is very rude told me I need to pay one more night. even the reason is changed everytime when they were saying. (first the expidia cancled, second I didn’t call them at the same day again, third it is expired, last one is thet don’t have a room 😂) I tried to explain, But the woman just disapear. If they said they can’t change the date first time, I would book another accomodation of course. There havior looks just want to get more money. that’s all. Also they said “there is china” definitely racism as well. Even I am not from china. They think all asian is from china. So silly.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Ousman

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Edgar

Forretningsreisende
Likte: Renhold
The place was perfect
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Christopher

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2022

8/10 – Bra

Kalaba

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Closer to the down town and main bus stations
Bodde her 8 netter i mai 2022
Svar fra s.p den 7. juli 2022
Dear esteemed guest thanks for review

4/10 – Dårlig

lucie

Likte ikke: Renhold og romkomfort
Bodde her 5 netter i august 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable place to stay
Friendly receptionists and super clean and comfy room. I would not hesitate to book a room here again if I return to Lusaka. This hotel is great for people arriving late or leaving early by bus, since the central bus station is only a 5-minute taxi ride away and there are always taxis just around the corner from the hotel's front door.
Bodde her 1 natt i oktober 2019
Svar fra Crown Palace Inn Mgmt den 1. des. 2019
Thank you so much! We look forward to seeing you in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019
Svar fra S.p den 24. okt. 2019
Dear esteemed guest thanks for review and we expect you next time again

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Well, usually I'd say you can't expect too much for that prize and that might be true. However, even though our room was newly renovated the toilet kept on running and the room smelled so much like colour that we thought we had gotten a toxic shock by the time it was morning. Nevertheless, breakfast was provided and the location is indeed very central.
Bodde her 1 natt i september 2019

8/10 – Bra

Dan og Indiana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It appeared this hotel was getting a major upgrade while I was there. We were placed in one of the new rooms, which were very nice. There was construction noise during the day (which might be finished now) but staff was friendly and responsive. The location is within walking distance (about 15-20 minutes) to the bus terminal. There's also a pedestrian bridge nearby so you can avoid crossing the busy main road. For a budget option near the city center, I would stay again.
Bodde her 2 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff are very good, the owner was welcoming and you feel home
Bodde her 1 natt i april 2019
Svar fra Sunita den 29. apr. 2019
Dear esteemed guest thanks for the review

8/10 – Bra

Verifisert reisende

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
In a city where hotel rooms go for high prices, this hotel succeeds to keep it’s rates low. You get what you pay for, a simple clean room and private bathroom with hot water. For breakfast you get one egg sandwich and coffee/tea. The hotel is conveniently located, close to the intercity bus terminal. The manager is extremely helpful, and I found staff to be kind. It would be unfair to compare this hotel to more expensive hotels from other price ranges, this hotel does a good job in its own segment. Have a good sleep!
Bodde her 1 natt i mars 2019
Svar fra Sunita den 20. mars 2019
Dear esteemed guest thanks for review

8/10 – Bra

VALERIE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location and great dinner
Location is perfect if you would like to take intercity bus. The dinner with room service is so yummy!
Bodde her 1 natt i januar 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Comfortable bed and towels, great location, very dilapidated bathrooms. Good value for money but certainly nothing special
Bodde her 2 netter i januar 2019

10/10 – Utmerket

Markku

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Basic guest house, good location.
Bodde her 4 netter i november 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The beds were decent, the hotel is well located near to the bus station, and it’s clean enough. I’m satisfied. Thanks.
Bodde her 1 natt i juli 2018

6/10 – Grei

James

It was Ok
It was ok. Right downtown...cheap and some shopping around.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Toilet broke
The toilet was broke and I paid to have laundry done but it wasn’t done after two days and they asked me to cancel my bus to wait for laundry to be done. I said no they they gave me we clothes. Apparently they don’t believe in bringing laundry inside when it rains and if rains everyday then laundry doesn’t dry.
Bodde her 1 natt i mars 2018

10/10 – Utmerket

Paola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value for money
Great value for money! I had a pleasant stay in this hotel, it is near the bus station (walking distance, less than one km) and near the City Center. The rooms are nice and clean, with a flatscreen-TV and Wi-Fi. The staff is nice, I would book this hotel again! Just the breakfast is a little bit poor (coffee, eggs and toast).
Bodde her 3 netter i januar 2018

4/10 – Dårlig

jjb

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good location and price. Nasty rooms.
Bodde her 1 natt i juni 2017

8/10 – Bra

david

Likte: Personale og service
Likte ikke: Romkomfort
This was within walking distance of city markets and food shops and bus station, and across the street from a small shopping plaza with banks and many shops. For the price and location for the backpacker or continue traveler it was great. The room had cold and hot water, yet the bed was past its prime, although did sleep well, surprisingly. Breakfast was passable yet local breakfast for local travelers as I seen later at Bus Station.
Bodde her 2 netter i juni 2017

2/10 – Forferdelig

Terrea

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The pictures of the room are very deceiving. There was dirt all over the walls and the bathroom was gross. Advertised hot water but no hot water. Had a fridge in the room that didn't work. Ceiling fan was so loud it felt like it was going to fall off. The only thing good about this place was the staff.

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Sara og Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything you need at good price
This place is great, especially because of the amazingly helpful staff. Amy, one of the receptionists, went above and beyond to help me out with a range of issues from regusterunf my sim card to organising taxis and bus tickets. Nothing was too hard for her. The rooms are small and simple but have tv, shower, windows, bathroom and comfy beds. What more do you need? Other backpackers places have shared facilities, these rooms are totally private. Also, there is a pizza place and burger shop right across the road, plus a pharmacy, bank and some shops. It is so convenient and not too deep into Lusaka, so easy to get to and from the airport with out crazy traffic! Highly recommend this place.
Svar fra Crown Palace Inn den 19. aug. 2016
Dear Sara, Thank you for your kind comments. We strive to improve Crown Palace Inn. We thank you for your feedback which will help us improve and we hope to see you soon.

4/10 – Dårlig

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel is very close to the center of Lusaka.
The staff at the crown inn. Is what really makes the difference. The Wi-Fi in the hotel only works in the lobby and is very slow.
Svar fra Crown Palace Inn den 16. juni 2016
Dear Guest, Thank you for your comments. We ar trying to figure out a solution to the slow internet connection.

4/10 – Dårlig

Muna og London, K

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Well positioned hotel at the heart of Lusaka
Terrible no hot water, alot of cockroaches, some friendly staff some not, water pump makes noise through stay, alot of dusty, poor continentalbreakfast, no teas in rooms, poor connection Wi-Fi.
Svar fra Crown Palace Inn den 16. juni 2016
Dear Muna Apologies for your bad experience at Crown Palace Inn the first time. Since this review we have noticed that you have revisited us and hope your stay was better.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No very nice as there was continuous power shortages
Svar fra Crown Palace Inn den 13. des. 2015
Dear Esteemed Guest, The neighborhood is quite noisy during the day, however, it is quite peaceful during the evening and night. We had no control over the power shortages as Zambia has been facing continuous power outages. However, we recently acquired backup generator to solve this problem. We thank you for your feedback which will help us improve.