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Anmeldelser av ibis budget Luzern City

1 out of 5
ibis budget Luzern City
Kellerstrasse 6, Lucerne

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 290 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 443 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 163 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1000 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Hotel ibis budget Luzern Team den 18. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

10/10 – Utmerket

Magnus

Bodde her 1 natt i juli 2023
Svar fra Ibis Budget Luzern Team den 17. juli 2023
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

2/10 – Forferdelig

TUNG SHING

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor quality of air conditioning in the guest room
Bodde her 2 netter i mai 2024

8/10 – Bra

Amy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy to get to from the train station, clean rooms and perfectly adequate for a busy tourist who is out and about during the day!
Bodde her 3 netter i mai 2024

6/10 – Grei

jesus

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Rooms are too small , have no iron or hairdryer .
Bodde her 2 netter i mai 2024

8/10 – Bra

Gideon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was good for a one night stay.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Peres

Likte: Fasiliteter
Everything Good no complaints
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Phuong

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Too small, not comfortable, not enough commodities, ….just simply a trash.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Shashikiran

Reiste med familie og små barn
Likte ikke: Fasiliteter
Wouldn't recommend for anyone with family as the rooms are too small. No knobs to bathrooms and limited lightening as well.
Bodde her 3 netter i april 2024

4/10 – Dårlig

Selma

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chegamos mais cedo e não quiseram ficar com nosso bagagem . Perguntamos sobre cafés na região e responderam que era uma região industrial sem cafés . Quando saimos à pé , tinham 2 na esquina do hotel
Bodde her 2 netter i april 2024

8/10 – Bra

CINDY

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff was very welcoming and helpful. Room was spotless.
Bodde her 3 netter i april 2024

4/10 – Dårlig

Ricardo og houston

Reiste med partner
Likte ikke: Fasiliteter
Small room
Bodde her 3 netter i april 2024

10/10 – Utmerket

dennis

Bodde her 3 netter i april 2024

8/10 – Bra

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Shubham

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to reach to the lucern station with in 5 mint from the hotel.
Bodde her 2 netter i april 2024

8/10 – Bra

Lisette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accesible a pie desde el centro. Nota a considerar :los cuartos del ibis son muy pequeños y las camas extras son para infantes. a camas extras
Bodde her 2 netter i april 2024

10/10 – Utmerket

PRASAD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Anees og London

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Basically,Good location property nice and clean hotel. Breakfast staff & service was excellent.
Bodde her 5 netter i april 2024

8/10 – Bra

Mauricio

Reiste med familie
Likte: Renhold og personale og service
Very close to train station
Bodde her 1 natt i april 2024

4/10 – Dårlig

María

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very low quality.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ariadna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy cerca de la estación de tren y tiene una parada muy cerca para ir a la ciudad por tranvía, tiene un super muy cerca.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nilesh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service and other arrangements like microwave and refrigerator in common area
Bodde her 2 netter i mars 2024

10/10 – Utmerket

lara

Likte: Fasiliteter
Number one staff
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Erkan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles gut
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best option for my trip to Luzern, everything was close to walking distance.
Bodde her 4 netter i mars 2024

8/10 – Bra

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Marco

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Llegamos prácticamente a pasar la noche, el cuarto es un espacio muy pequeño pero tiene todo lo necesario, una parte muy buena es que te da el pase turístico para que puedas usar el transporte público de la ciudad sin pagar tickets.
Bodde her 1 natt i mars 2024

6/10 – Grei

Lissa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

SHENG

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Joan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great but at check-in they forgot to give us the Guest Card, which has the free transportation in the city. Luckily, we remembered it from last time, requested it & we’re were happy to see it was still available.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Simona

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Simon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Linh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

8/10 – Bra

Lewis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Solid can’t go wrong for a short trip and close to bus stop which goes to central station
Bodde her 2 netter i februar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Bra

Urs

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Grei

Caroline

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Sehr zweckmäßiges und sauberes Hotel. Beim Frühstück war der Saftautomat kaputt und es gab leider keinen Ersatz.
Bodde her 1 natt i februar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Sehr geehrter Herr wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Luzern City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

8/10 – Bra

Peter

Bodde her 1 natt i februar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Bra

SIMON

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Luis Ricardo GIL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Julie

Bodde her 1 natt i januar 2024
Svar fra Hotel ibis budget Luzern Team den 21. feb. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Bra

Juliet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was big enough for family of 4. Convenient paid parking and walking distance to everything we wanted.
Bodde her 1 natt i januar 2024
Svar fra Hotel ibis budget Luzern Team den 25. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Karl-Heinz

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Angemessenes Preis-Leistungsverhältnis
Bodde her 2 netter i januar 2024
Svar fra Hotel ibis budget Luzern Team den 25. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Grei

Johanna

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Das einchecken ging relativ schnell, allerdings auf die Frage wo der nächste Geldautomat ist war er überfordert. Ich hatte auch das Gefühl, dass er deutsch nicht richtig versteht. Nur das nötigste. Alles musste man selbst erfragen. Kurz eine Erläuterung wo was ist oder die Frage sind sie mit dem Auto da? Brauchen sie ein Parkticke, finde ich gehört zu einem guten Service
Bodde her 2 netter i januar 2024
Svar fra Ibis Budget Luzern Team den 25. jan. 2024
Sehr geehrte Frau Johanna, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis budget Luzern City die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Ibis Budget setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

8/10 – Bra

Tanus

Likte: Renhold og personale og service
It is a ok hotel for a night
It is a ok hotel. Good for one night. Location is close to the station in Luzern and good value for money.
Bodde her 1 natt i januar 2024
Svar fra Hotel ibis budget Luzern Team den 25. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Bra

Oliver

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
pequeño pero bien
Bodde her 2 netter i januar 2024
Svar fra Hotel ibis budget Luzern Team den 25. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Wylla

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and location.
Bodde her 4 netter i januar 2024
Svar fra Ibis Budget Luzern Team den 18. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

10/10 – Utmerket

Pengyu

Bodde her 3 netter i januar 2024
Svar fra Hotel ibis budget Luzern Team den 18. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

8/10 – Bra

Renate

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Hotel ibis budget Luzern Team den 18. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

10/10 – Utmerket

Paul Werner

Bodde her 1 natt i desember 2023
Svar fra Hotel ibis budget Luzern Team den 18. jan. 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team

4/10 – Dårlig

Allison

Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Mold in the shower. Room smelled like cigarettes and sewage. Did have convenient location near bus station and bus/activity vouchers.
Bodde her 3 netter i januar 2024
Svar fra Hotel ibis budget Luzern Team den 25. jan. 2024
Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,