Sengetøy av topp kvalitet, senger med overmadrass og safe på rommet

Anmeldelser av The Pierside Santa Monica

4 out of 5
The Pierside Santa Monica
120 Colorado Avenue, Santa Monica, CA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 375 av totalt 641 anmeldelser." "
Rangering på 8 − Bra. 118 av totalt 641 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 641 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 641 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 641 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Roger

Bodde her 3 netter i september 2023
Svar fra Chris den 2. okt. 2023
Thank you for your nice rating, Roger. We're happy to know you enjoyed your stay.Your friends at The Pierside

6/10 – Grei

Pumpim

Reiste med en gruppe
Likte: Renhold og personale og service
The walls are really thin and its alot of construction work around the hotel wich makes it noisy from 6-7 am in the morning. The hotel was fine
Bodde her 2 netter i april 2023
Svar fra Astrid den 10. apr. 2023
Hello! Thanks for staying at the pierside hotel. Our hotel is still under renovation so our construction starts from 9am-5pm. We hope you can come back and visit us once our renovations are done by June 2023.

10/10 – Utmerket

Joselito

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything especially if you love the beach and boardwalk.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

TANYA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelllently located in Santa Monica
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Delmy

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful place, perfect to be with family and very cozy
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Marisela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel to stay! Thank you!
Bodde her 2 netter i mai 2024

8/10 – Bra

Duardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Short distance to everything.
Svar fra Chris den 28. mai 2024
Hi Duarte. Thank you for staying with us. We're so pleased to know you enjoyed our prime location, and we hope that next time you need a place to stay along our stretch of the coast, we'll see you again.Warm regards,Your friends at The Pierside

10/10 – Utmerket

Colleen Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a wonderful place. Staff is so nice.
Bodde her 4 netter i mai 2024
Svar fra Chris den 28. mai 2024
Colleen Ann, we appreciate your kind rating and wonderful comments for our hotel and staff. It was our pleasure hosting you in Santa Monica, and we hope to have the opportunity to welcome you back soon. Thank you for choosing us as your destination. Best regards, Your friends at The Pierside

8/10 – Bra

Duardo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in. Walking distance to santa monica pier and beach. Walking distance to promenade.
Bodde her 1 natt i mai 2024
Svar fra Chris den 28. mai 2024
Duardo, it was our pleasure hosting you in Santa Monica, and we're glad to know you appreciated our prime location. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Utmerket

Johanna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
😃
Bodde her 1 natt i mai 2024
Svar fra Chris den 26. mai 2024
Johanna, it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Utmerket

Antoinette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly, helpful and loved that they supplied beach essentials as well!
Bodde her 2 netter i mai 2024
Svar fra Chris den 20. mai 2024
Thank you, Antionette. We sincerely appreciate your kind rating and compliments for our staff. We're happy you were able to take advantage of our free beach essentials from The Board Shop. It was a pleasure to have you as our guest in Santa Monica, and we look forward to hosting you again in the future. Best regards, The Pierside Team

8/10 – Bra

Sarah

Reiste med familie
Likte: Personale og service og fasiliteter
Love how close to the pier you are! The plumbing could use some improvement, and same with the wifi. Its marked as soundproof , but it definitely is not. We unknowingly bothered our neighbors with our TV sound and got a conolaint. If i knew it wasnt soundproof id have been more mindful
Bodde her 1 natt i mai 2024
Svar fra Chris den 20. mai 2024
Thank you, Sarah, We are happy to hear you enjoyed our location, and we appreciate your concern about keeping quiet for other guests. Please accept our apologies if you had any issues with the wifi or plumbing. We hope you were able to call down to get those addressed. We'd love to see you back next time you are in the area, for what we're confident will be an excellent stay in ever way.Warm regards.Your friends at The Pierside

8/10 – Bra

Henriette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall stay was good. Wifi intermittent. Last night was noisy, sounded like a heavy duty fan.
Bodde her 3 netter i mai 2024
Svar fra Chris den 16. mai 2024
Henriette, we're happy you enjoyed your stay, although we apologize if you had any issues with the wifi or noises. We will look into those items and make sure they are not recurring. We'd love to host you again next time you need a place to stay along our stretch of the coast. Thank you,Your friends at The Pierside

10/10 – Utmerket

carl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Resort fee $40 and if you have a car it’s $50 parking but everything else is excellent
Bodde her 3 netter i mai 2024
Svar fra Chris den 15. mai 2024
Carl, we're happy to see you enjoyed your stay. Thank you for your nice comments. Our resort feel covers a wide array of amenities from premium wifi, complimentary hydration stations on every floor, and complimentary beach gear rental from our Board Shop to our pool and fitness center. Please know our valet parking rate is competitive or below others in this area, but we are happy to help guests know about street parking options or other garages available. Our team would love to welcome you again! Anytime you need a place to stay on our stretch of California’s coast, our doors are open.Warm regards,Your friends at The Pierside

10/10 – Utmerket

Emmanuelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Peyton and Tyrel were very accommodating. The service was efficient and we felt home directly. Will come back!!
Bodde her 1 natt i mai 2024
Svar fra Chris den 14. mai 2024
Emmanuelle, it was our pleasure hosting you in Santa Monica, and we're glad to know Peyton and Tyrel were so helpful, and we'll be sure to pass along your compliments. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Utmerket

maseih

Likte: Renhold
Bodde her 3 netter i mai 2024
Svar fra Chris den 15. mai 2024
Maseih, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

6/10 – Grei

Susan k

Our room was not serviced for 2 days
Bodde her 4 netter i mai 2024
Svar fra Chris den 14. mai 2024
Susan, please accept our apologies. That is very unusual to hear and we'd like to get more details from you. Please reach out to me at the hotel so we can look into what could have happened and see what we can do to make things right for you. I hope to hear from you soon.Thank you,Christopher Smith, Director of Rooms

10/10 – Utmerket

Roberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff at the reception desk and at the coffee bar was very nice. We really appreciated the the manager took off the properties fee since we couldn't stay for the whole time . Espresso and latte were excellent, among teh best I've ever had in California after 25 yrs
Bodde her 4 netter i april 2024
Svar fra Chris den 14. mai 2024
Roberto, it was our pleasure hosting you in Santa Monica. We're pleased to know our staff made your visit memorable, and that you enjoyed our espresso and latte. We'd love to welcome you again next time you need a place to stay along our stretch of the coast.Warm regards, Your friends at The Pierside

6/10 – Grei

Robert

Likte: Renhold og personale og service
Nice property, great staff. Terrible WIFI
Bodde her 1 natt i mai 2024
Svar fra Chris den 14. mai 2024
Robert, we appreciate you taking the time to share your feedback. We're glad you enjoyed our property and staff. Please accept our apologies about the issue with the WIFI. We will make sure that is not an issue in the future. We hope to have the opportunity to host you again someday.Warm regards,The Pierside Team

4/10 – Dårlig

Alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Chris den 14. mai 2024
Alan, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith, Director of Rooms

8/10 – Bra

RIEKO

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
サンタモニカを観光するのに最高の場所でした。 ただ、お部屋のトイレがなかなか流れず、、そこだけが難点でした。
Bodde her 1 natt i mai 2024
Svar fra Chris den 7. mai 2024
Rieko, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay, although if your room required any maintenance issue we would have been happy to have our staff address it or move you to a different room. We look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Utmerket

chris

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful location and friendly staff.
Bodde her 1 natt i mai 2024
Svar fra Chris den 7. mai 2024
Chris, we are so pleased to know you had a pleasant stay and enjoyed our location and staff so much. We'll be sure to pass your compliments on to the team. Thank you!. We look forward to hosting you again someday.Warm regards,Your friends at The Pierside.

10/10 – Utmerket

Aigerim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 2 netter i mai 2024
Svar fra Chris den 7. mai 2024
Hi Algerim. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

10/10 – Utmerket

Holly og Wilmer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very friendly. Location is walkable to pier. Hotel was very clean.
Bodde her 2 netter i mai 2024
Svar fra Chris den 7. mai 2024
Holly, we're delighted to hear that you enjoyed your experience with us. We pride ourselves on our friendly staff, excellent location, and cleanliness. We look forward to welcoming you back soon for another great visit. Thank you for choosing to stay with us, and we hope you will be back someday!Warm regards,Your friends at The Pierside

8/10 – Bra

Ray

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didnt like how i called for a remote to be replaced and it never came the tv was useless same thing with the fridge not keeping the drinks cool on highest setting the only really thing i liked was the car service A1
Bodde her 2 netter i april 2024
Svar fra Chris den 3. mai 2024
Ray, thank you for staying with us. Please accept our apologies if you had some issues with the room appliances. We will make sure that is not an issue again. Next time you can join us, please ask for a manager when you check in so we can ensure you are 100% happy with your room.Warm regards,The Pierside team

6/10 – Grei

Jillian og Great Falls

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The rooms were very small and the hotel although “looks” nice enough is needing updating. For what we paid for a room I expected more. The room itself had broken fixtures in the bathroom and the shower continuously leaked, dripping.
Bodde her 1 natt i april 2024
Svar fra Chris den 3. mai 2024
Jillian, thank you for taking your time to give us your feedback. While it was a pleasure having you be our guest, if you ever are not 100% in love with your accommodations with us in the future, do let us know as we’re always happy to explore alternate options to better ensure your satisfaction. Please know, all of Santa Monica is very expensive, but for hotels with our prime location, we are competitive or less expensive that others. Our team would love to welcome you again! Anytime you need a place to stay on our stretch of California’s coast, our doors are open.Warm regards,Your friends at The Pierside

8/10 – Bra

Paula

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is nice and recently renovated. The area has deteriorated although we felt safe. Did not receive any VIP upgrades or services although I am an Expedia VIP customer.
Bodde her 1 natt i april 2024
Svar fra Chris den 3. mai 2024
Thank you for staying with us, Paula. We're glad to know you enjoyed our multi-million dollar renovation. Please reach out to Expedia if they did not pass along your VIP status to us. We look forward to hosting you again next time you need a place to stay along our stretch of the California coast. Warm regards,Your friends at The Pierside

10/10 – Utmerket

Cesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love that you can walk to the pier
Bodde her 1 natt i april 2024
Svar fra Chris den 30. apr. 2024
Thank you, Cesar. We're happy to know our you enjoyed our prime location so close to the Pier. We appreciate you staying with us, and we hope you'll be back again someday.Warm regards,Your friends at The Pierside

10/10 – Utmerket

Griffen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chris den 20. mai 2024
Griffen, we appreciate your nice rating. We were delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

8/10 – Bra

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Chris den 30. apr. 2024
Cynthia, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

4/10 – Dårlig

Craig

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chris den 18. mai 2024
Craig, I'm sorry to see your visit may not have been ideal. Please reach out to me at the hotel with any details you can provide, as I would love to learn more about your stay. I look forward to hearing from you.Thank you,Christopher Smith, Director of Rooms

4/10 – Dårlig

Karen

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
At check-in, I paid with my debit (which was declined as I pressed "debit" when the machine prompted me to answer); this is relevant to my check-out. I was instructed to press "credit," and the charge went through (on my end, the payment shows on my bank statement). We walk into the room, and the first thing we experience is our next-door neighbor trying to open the connecting door. Which was unsettling as I was traveling with my sister. (as two young women, we were immediately startled). I called the front desk and the matter was dealt with promptly, and we moved on since we were on a time difference and exhausted. For the first couple of days, all was well. Except for our neighbors playing music all evening, which was very uncomfortable as we wanted to get away for a quiet, relaxing time. One of the things I look for in every hotel is soundproof rooms, which the Pierside advertised. Housekeeping was standard. I returned to fresh towels and made-up beds. However, they do not remove trash, even if you leave it beside the trashcan. Our check-out was also such a hassle. They wanted me to pay AGAIN because the first time was just a hold. Since I had already called an Uber, expecting a quick C/O, I just gave them my cards and left to catch my flight. I noticed two discrepancies at first glance at my invoice, but I just wanted to get out and settle with my bank later. It was not the stay we were expecting, and unfortunately, we will be staying in other hotels around the are
Bodde her 6 netter i april 2024
Svar fra Chris den 27. apr. 2024
Karen, thank you for staying with us and for your feedback. We are sorry if you had any issues at check-in and check-out. That usually is not the case, but we'll see what we can do to make it smoother for guests using debit cards. Housekeeping does remove the trash in the trashcan. They may have considered your other bag not trash, and for that, we apologize. Please get in touch with me regarding your invoice. I want to make sure that it is 100% correct and see what we can do to earn another chance to have you as a guest. I'm confident next time your stay will be excellent in every way.Thank you,Christopher Smith, Director of Rooms

10/10 – Utmerket

LeAnna

Bodde her 2 netter i april 2024
Svar fra Chris den 15. mai 2024
LeAnna, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

10/10 – Utmerket

Lawrence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely an amazing property, the location to the pier is spot on. Wish they served breakfast.
Bodde her 1 natt i april 2024
Svar fra Chris den 25. apr. 2024
Thank you, Lawrence, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Utmerket

Carlos M

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely nice staff and super comfortable rooms. We were super impressed with the level of cleanliness, rooms were vary spacious and beds comfortable to sleep in.
Bodde her 3 netter i april 2024
Svar fra Chris den 25. apr. 2024
Carlos, it was our pleasure hosting you in Santa Monica, and we're glad to know our rooms and overall hospitality left a great impression. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious room, valet staff very friendly
Bodde her 3 netter i april 2024
Svar fra Chris den 25. apr. 2024
Lisa, we are so pleased to know you enjoyed your room and our staff. Thank you for your compliments. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

8/10 – Bra

GABRIELA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It used to be a convenient location, there’s too many stores that are closed, 3rd Promenade is not even half it used to be. Everything too expensive around. Hotel renew is really nice, the restaurant looks nice but workers are a little off with the attention. Before arrival I ordered some champagne for the room and never got it. Ok place for a fast business trip.
Bodde her 2 netter i april 2024
Svar fra Chris den 25. apr. 2024
Gabriela, thank you for your compliments on our hotel. We're glad you enjoyed it, although we apologize if you felt the workers should have been more attentive. That usually is not an issue and we'll make sure to discuss it with the team. We hope you can join us again someday soon.Warm regards,Your friends at The Pierside

2/10 – Forferdelig

Jessica

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I booked this day because my husband had back surgery 15 minutes away from the hotel. Upon our arrival, the staff was very friendly and accommodating, switching our rooms as there was a very strong odor in our first room. However, when we switched rooms and tried going to bed, The bed was so uncomfortable and my husband was in so much pain we had to leave. The staff comped our valet and didn’t charge us however we were not reimbursed for the room. We left at 10 o’clock at night and Expedia would only give us a $50 credit. With the exception of the staff being friendly, I will not be here again.
Bodde her 1 natt i april 2024
Svar fra Chris den 23. apr. 2024
Jessica, thank you for trying to stay with us but we apologize if you any issue with the bed. We normally hear how comfortable they are, but we understand your situation was not an easy one. We hope your husband is feeling better, and we'd love to have the chance to host you again someday. Warm regards, The Pierside team

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property! Perfect location for exploring the boardwalk and nearby restaurants and shopping. Very friendly staff. Parked on our own across the street for $40 overnight.
Bodde her 1 natt i april 2024
Svar fra Chris den 23. apr. 2024
Thank you, Sharon, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

6/10 – Grei

Hannah

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Chris den 25. apr. 2024
Hannah, thank you for staying with us. I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Warm regards,Christopher Smith, Director of Rooms

10/10 – Utmerket

Gerard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A
Bodde her 3 netter i april 2024
Svar fra Chris den 23. apr. 2024
Hi Gerard. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

8/10 – Bra

Luis og West Vancouver

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The food and service at the restaurant, breakfast time
Bodde her 1 natt i april 2024
Svar fra Chris den 23. apr. 2024
Luis, we are so pleased to know you had a pleasant stay and enjoyed the food and service at our breakfast. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

4/10 – Dårlig

Tyler

Bodde her 1 natt i april 2024
Svar fra Chris den 14. mai 2024
Tyler, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith, Director of Rooms

10/10 – Utmerket

Craig

Bodde her 1 natt i april 2024
Svar fra Chris den 10. mai 2024
Craig, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

6/10 – Grei

Mara

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
They forgot to make my room after having removed the “do not disturb” sign, they never came back.
Bodde her 2 netter i april 2024
Svar fra Chris den 21. apr. 2024
Mara, thank you for staying with us. We apologize if you had any issue with housekeeping. Hopefully you notified the front desk so we were able to make things right for you. We hope you will join us again someday for what we're confident will be an excellent stay in every way.Warm regards,The Pierside team

10/10 – Utmerket

Dominique

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good hotel for quick stay in Santa monica
Bodde her 2 netter i mars 2024
Svar fra Chris den 21. apr. 2024
Dominique, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

8/10 – Bra

Lorie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing when booking this stay there was a charge of 65 dollars for valet parking which you would want to take to leave your car on property or you would have to find a parking lot
Bodde her 1 natt i april 2024
Svar fra Chris den 21. apr. 2024
Lorie, thank you for staying with us. We understand your perspective regarding parking, but please know our valet charge is competitive or lower than most others in the area. However, our staff is always happy to provide information on street parking and public garages in the area. We're glad you enjoyed our stay, and we hope to host you again someday.Warm regards, Your friends at The Pierside

4/10 – Dårlig

Lauren Nicole

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I purchased everything through Expedia. On check our day I had an extra $640 cost. They charge you a 40$ amenity fee for fitness/pool even though even best westerns have those… not to mention it ended up raining the whole time. They charge 65$ a day for valet and you cannot park in the parking lot with out paying valet. I decided it was worth it to do it until I saw the amenity fee as well post check out. I would have chosen to walk 3/4 blocks each day instead of parking but also didn’t want to leave the rental car on the street (you have to pay for parking there too. No clue how much overnight would be) lastly they charge you a $6.50 parking fee. To park in the parking lot. That you’re already paying 65$ to park in…. Again all of this would have been fine if I had known up front and would have prepared, or I would have stayed somewhere else. Very convenient location for the beach but not worth the extra 640. Again. Would have been fine if I had known ahead of time. Nice place but need to be upfront about the charges.
Bodde her 5 netter i april 2024
Svar fra Chris den 16. apr. 2024
Hi Lauren. Thank you for staying with us. We're sorry to hear you weren't aware of the charges, although they are posted on our website, Expedia should let you know. We'll see what we can do about that. Regarding our parking fee, it is competitive or below others in the area, although we are always happy to inform guests about street parking options. We're glad you enjoyed our hotel, and all those charges and more would have occurred anywhere you stayed on the beach. We hope you will join us again someday. Best regards,Your friends at The Pierside

8/10 – Bra

Tamesha G

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was really nice.
Bodde her 1 natt i april 2024
Svar fra Chris den 16. apr. 2024
Thank you, Tamesha, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Chris den 16. apr. 2024
Amanda, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team