We understand that these are uncertain times right now. We are delighted that you chose us as your home away from home for your first trip to downtown LA. With the Broad Museum, Disney Concert Hall, Dorothy Chandler Pavilion and Grand Central Market surrounding us, there is a lot that you can do during your stay. We look forward to welcoming you back!

We greatly appreciate your acknowledgment of our associates and their dedicated efforts in serving our guests. It brings us immense pleasure to have exceeded your expectations. We eagerly await the opportunity to welcome you back again in the near future. Thank you!

Thank you for sharing your feedback! We look forward to welcoming you back in the near future.

Glad to hear you enjoyed the sites surrounding the hotel. If you are within a 3-mile radius of our property, we do offer a complimentary courtesy car service that can pick you up.

We genuinely appreciate the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We also hope that your wife is feeling better. We eagerly await the opportunity to welcome you back, and we sincerely hope that your next visit will be free of any challenges. Thank you once again!

We are thrilled to have been your first host during your visit to Downtown LA. Knowing that our staff exceeded your expectations brings us great joy. We eagerly look forward to the opportunity to serve you again in the near future. Thank you!

We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.

We apologize for the disappointment reflected in your 2-star rating. Providing excellent service to our guests is our utmost priority, and we value your feedback. We would greatly appreciate any specific feedback you can provide us with, as it will enable us to identify areas for improvement and work towards enhancing your experience. Thank you for taking the time to share your thoughts with us.

Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.

Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.

We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.

Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future

Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!

Thank you so much for your recognition of our associates! We have ways to recognize and appreciate them for all their efforts in ensuring our guests are taken care of, and have a memorable experience. We look forward to welcoming you back soon.