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Anmeldelser av Hyatt Regency Westlake

3.5 out of 5
Hyatt Regency Westlake
880 S Westlake Blvd, Westlake Village, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 595 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 208 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1001 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ola

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott Hotel og nydelig mat i restaurant. Store gode rom
Bodde her 4 netter i juli 2023
Svar fra Front Desk Team den 21. juli 2023
Dear Ola, We are glad to see your stay was a pleasant one. Thank you for your time and thank you for staying with us

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019
Svar fra DBarnett - Director of Sales and Marketing den 22. juli 2019
Thank you, Linda!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i februar 2019
Svar fra Stephanie den 19. mars 2019
Thank you for the review

10/10 – Utmerket

Sussie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms simple, updated and most importantly clean. Service was also great.
Bodde her 2 netter i mai 2024
Svar fra Mona K den 28. mai 2024
Dear Sussie,Thank you for your honest and nice feedback we are glad to hear you have enjoyed your stay with us. We hope to see you soon.

8/10 – Bra

Sila

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Front Desk Team den 8. mai 2024
Dear Sila,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate the rating review and we hope to have you back again soon!

8/10 – Bra

Patricia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s really nice and Clean
Bodde her 1 natt i mai 2024
Svar fra Front Desk Team den 4. mai 2024
Dear Patricia, Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the kind words and hope to have you back again soon!

10/10 – Utmerket

SHONNA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel, great staff and safe area
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 3. mai 2024
Dear Shonna,Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for your kind comments about our property and hope to have you back again soon!

10/10 – Utmerket

Thomas og Westchester

Bodde her 1 natt i mai 2024
Svar fra Mona K den 22. mai 2024
Dear Thomas,Thank you for your kind review. We are lad you have enjoyed your stay with us and we hope to see you soon again.

2/10 – Forferdelig

Brian og Thousand Oaks

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
What a scam. My family had unique circumstances, and these money-grubbers stole from us. Unbelievable. We never even stayed at the location. It was a booking error on their part through Expedia. Shame on you, Hyatt. Managers who have no foresight. Will NEVER stay here, ever, and will make sure people know to NEVER stay at this property.
Bodde her 2 netter i mars 2023
Svar fra Front Desk Team den 2. mai 2024
Good Morning Brian, not sure what the hotel did to deserve this ire. But the hotel can not book reservation through Expedia you would have to do that directly with them by phone or online. We also wouldn't have any foresight into them again as these reservations wouldn't be for us.

10/10 – Utmerket

Cynthia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and clean
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 30. apr. 2024
Dear Cynthia,Thank you for staying with us! We are glad you enjoyed your stay and we thank you for the great review! We hope to have you back soon.

10/10 – Utmerket

Jose og Solvang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was very nice and for the price range it was one of the best places I stayed.
Bodde her 1 natt i april 2024
Svar fra Mona K den 28. apr. 2024
Thank you for your nice review. We are glad to hear you have enjoyed your stay wit us. We hope to see you soon.

8/10 – Bra

foong

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel look good and comfortable, staff are nice,I’m not very happy that guests are charged parking fees in the hotel’s parking lot, and there are no racks in the guest rooms.
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 26. apr. 2024
Dear Foong, Thank you for staying with us and leaving a review for us. We appreciate you come to our property and hope to have you back soon.

8/10 – Bra

Lora og Kitchener

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Front Desk Team den 17. apr. 2024
Dear Lora,Thank you for staying with us and leaving a review for us. We appreciate you come to our property and hope to have you back soon.

10/10 – Utmerket

Gabriel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall room was nice, but it was a bit dusty and could used some updating.
Bodde her 2 netter i april 2024
Svar fra Mona den 9. apr. 2024
Dear Gabriel,Thank you for your time and honest feedback. We are sorry to hear we have not met your expectations in some areas and kindly be advised this will be addressed with the management team. Thank you for staying with us at Hyatt Regency Westlake and we hope to see oy soon again .

2/10 – Forferdelig

John

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The senior management is incredibly rude! Problems with asking for a considering on hidden fees & then spent 3 hours with a room that heater not working before finally getting another room
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 6. apr. 2024
Hi John, If you go to Expedia's site and click on policies the pee fee is listed there, you can also find it located on the hotels site directly no hidden fees anywhere. Have a good day.

10/10 – Utmerket

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My daughter had her 21st bday here and loved it.
Bodde her 1 natt i mars 2024
Svar fra Mona K den 3. apr. 2024
Dear Karla,We are glad to hear your family enjoyed the stay with us here at Hyatt Regency Westlake. Thank you for staying with us and we hope to see you soon again.

10/10 – Utmerket

Hatem

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect and charming
Bodde her 3 netter i august 2023
Svar fra Front Desk Team den 1. apr. 2024
Dear Hatem, Thank you for staying with us and for the amazing review! We hope to have you stay with us again soon!

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Couldn’t ask for a better place to be booked in for work!
Bodde her 4 netter i mars 2024
Svar fra Front Desk Team den 31. mars 2024
Dear Daniel,Thank you for staying with us! We are glad you enjoyed your stay and hope to have you stay with us again when in the Westlake Village area!

10/10 – Utmerket

Volha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property and nice area
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 31. mars 2024
Dear Volha,Thank you for staying with us here at the Hyatt Regency Westlake. We are so glad to have you stayed with us and for the amazing review! We hope to have you back soon!

4/10 – Dårlig

Clarissa

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
"View" was of a heating duct and roof. Bathtub didn't drain properly and had rust ring. They did not reset clocks so we were woken up before 6am by prior guest's alarm. Building is run down and dated. Staff did not even ask how our stay was.
Bodde her 1 natt i mars 2024
Svar fra Mona den 28. mars 2024
Dear Clarissa, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience during your stay. Your comments were shared with our team and we’re currently making adjustments to make sure the issues you experienced in the room doesn’t happen again. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.Thank you for staying with us here at Hyatt regency Westlake.

6/10 – Grei

Derrick

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Our room had a backed up toliet when we checked in. Had to move to another room. Also no reason we should be charged for bottle water that is already provided in the room
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 25. mars 2024
Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out one of our surveys regarding your previous stay with us here. We are sorry to hear that the stay wasn't as enjoyable as we hoped.

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 24. mars 2024
Dear Christine,Thank you for letting us know. We appreciate the great review and hope to have you back again soon.

8/10 – Bra

Cynthia

Bodde her 2 netter i mars 2024
Svar fra Front Desk Team den 5. apr. 2024
Dear Cynthia,Thank you for staying with us and leaving a review for us. We appreciate you come to our property and hope to have you back soon.

10/10 – Utmerket

Edwin

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and clean property.
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 16. mars 2024
Dear Edwin,Thank you for staying with us and letting us know how you enjoyed your stay! we hope to have you stay with us again!

10/10 – Utmerket

Alexis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Most professional accommodations
Bodde her 2 netter i mars 2024
Svar fra Front Desk Team den 12. mars 2024
Dear Alexis, Thank you for staying with us and for the amazing review! We hope to have you back soon!

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Mona den 12. mars 2024
Dear Katherine,Thank you for staying with us. We are happy to see you have enjoyed the stay at our property and we hope to see you soon again.

10/10 – Utmerket

Rabab

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is amazing
Bodde her 2 netter i mars 2024
Svar fra Mona den 4. mars 2024
Dear Rabab,Thank you for your feedback. We are happy to hear you have enjoyed your stay with us. We hope to see you soon again.

6/10 – Grei

Karl

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Most everything was great. Sadly the bed was terribly worn out, so bad that it was painfully easy to feel a dip in the mattress where ones midsection rests. I couldn’t sleep well at all on this mattress, stayed two nights and both were terrible even tho I switched rooms. Both rooms had equally bad mattresses. Everything else was good but I would never consider coming back unless I knew that they had replaced the mattresses.
Bodde her 2 netter i mars 2024
Svar fra Mona den 4. mars 2024
Dear Karl,We appreciate your honest feedback and we are sorry to here you didn't have a comfortable stay with us. Kindly be advised we will share your comments with our management team and we hope that we can make this up to you during your future stay. Thank you for staying with us here at Hyatt Regency Westlake.

8/10 – Bra

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ana was great! She brought a menu to our room and was very attentive to our needs!
Bodde her 1 natt i mars 2024
Svar fra Mona den 4. mars 2024
Dear Maria,Thank you for your time and feedback. We are glad to hear your recent experience was a pleasant one and we hope to see you here at Hyatt Regency Westlake soon again.

10/10 – Utmerket

DAVID

Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 27. feb. 2024
Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

8/10 – Bra

Henry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Mona den 27. feb. 2024
Dear Henry,Thank you for staying with us here at Hyatt regency Westlake and we hope to see you soon again.

10/10 – Utmerket

Alice

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property, friendly staff, convenient for work
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 21. feb. 2024
Dear Alice, Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the amazing review and are glad to hear that you enjoyed the stay with us! We hope to have you back in the area soon!

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just perfect!
Staff is extremely accommodating and very friendly. The hotel is in a great location. The bed was so comfortable!
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 21. feb. 2024
Dear Maria, Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the amazing review and are glad to hear that you enjoyed the stay with us! We hope to have you back in the area soon!

10/10 – Utmerket

Luis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet hotel and lots of store around the area
Bodde her 2 netter i februar 2024
Svar fra Front Desk Team den 20. feb. 2024
Dear Luis, Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the amazing review and are glad to hear that you enjoyed the stay with us! We hope to have you back in the area soon!

10/10 – Utmerket

Lawrence og Manhattan Beach

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One night stay Very smooth and satisfying
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. feb. 2024
Dear Lawrence,Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the amazing review and are glad to hear that you enjoyed the stay with us! We hope to have you back in the area soon!

2/10 – Forferdelig

Beatrice

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra The Front Desk Team den 12. feb. 2024
Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out one of our surveys regarding your previous stay with us here and are sorry to see that the stay wasn't as enjoyable as we hoped. We would love to hear about your stay so we can use the feedback to help improve.We hope to hear back from you soon

8/10 – Bra

MIYA og Kapolei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Front Desk Team den 6. feb. 2024
Dear Miya, Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you staying with us and thank you for the review.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk Team den 31. jan. 2024
Dear Michelle,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

10/10 – Utmerket

Roberto

Bodde her 3 netter i januar 2024
Svar fra Mona K den 23. jan. 2024
Dear Roberto,We are glad to see your stay with us was a pleasant one and we hope to see you soon again.

10/10 – Utmerket

Richard

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra The Front Desk Team den 23. jan. 2024
Dear Richard,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you letting us know how your stay was and are happy to see you enjoyed your stay. We thank you again and hope to have you back again soon.

8/10 – Bra

Kevin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Desk Team den 17. jan. 2024
Dear Kevin,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your stay with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

10/10 – Utmerket

Scott og Canoga Park

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding location and very friendly and helpful staff.
Bodde her 2 netter i januar 2024
Svar fra Front Desk Team den 9. jan. 2024
Dear Scott,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

8/10 – Bra

Kristen og Hudson

Bodde her 2 netter i januar 2024
Svar fra The Front Desk Team den 11. jan. 2024
Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out one of our review regarding your previous stays with us here and are sorry to see that the stay wasn't as enjoyable as we hoped. We use the feedback from your stay to continue to improve our quality of service that we provide for our guests. We thank you again for staying with us and hope to have you back within the near future.

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Front Desk Team den 29. des. 2023
Dear Kevin, Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the great review and glad to see you enjoyed your stay. We hope to have you back again soon.

10/10 – Utmerket

SEAN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property. Beautiful lobby. Nice staff. Sound insulation in room (walls & ceiling) is bad. Can hear noise from up above and next door.
Bodde her 1 natt i desember 2023
Svar fra Front Desk Team den 22. des. 2023
Dear Sean, Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you staying with us and for the constructive feedback regarding your stay. We are glad you enjoyed the stay and hope to have you back again soon.

10/10 – Utmerket

jose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Front Desk Team den 18. des. 2023
Dear Jose,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

10/10 – Utmerket

Sonia

Bodde her 3 netter i desember 2023
Svar fra Front Desk Team den 22. des. 2023
Dear Sonia,Thank you for staying with us here at the Hyatt Regency Westlake. We thank you for the great review and glad to see you enjoyed your stay. We hope to have you back again soon.

10/10 – Utmerket

Dawn

Reiste med partner
Likte: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Front Desk Team den 13. des. 2023
Dear Dawn, Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

10/10 – Utmerket

Austin

Bodde her 1 natt i desember 2023
Svar fra Front Desk Team den 13. des. 2023
Dear Austin, Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.

10/10 – Utmerket

Jessica

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Front Desk Team den 9. des. 2023
Dear Jessica,Thank you for staying with us here at the Hyatt Regency Westlake. We appreciate you taking the time to fill out a review regarding your previous stays with us here and are glad to hear your stay was enjoyable! We hope to have you back with us here soon.