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Anmeldelser av Hotel Hermosa

3 out of 5
Hotel Hermosa
2515 Pacific Coast Hwy, Hermosa Beach, CA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 499 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 247 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 129 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 62 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bestilte ett city utsikts rom det eneste jeg så ut av rommet var ett gjerde. Der var ingen stol på rommet. Sengen var forferdelig å ligge i.
Bodde her 2 netter i mai 2022
Svar fra Guest Services den 11. juni 2022
So sorry to hear that the room was not up to your standards. Some of our rooms face the street, alongside our pool area, hence the fencing. For your next visit, please book one of our backyard or beach facing rooms for a more peaceful stay!

10/10 – Utmerket

Luis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Una realidad todo bien estancia perfecta y un lugar muy seguro
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 20. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Cynthia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk was very courteous and kind. The property is very clean. Parking is easy on a busy street. Clean room and comfortable bed.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 20. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 20. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Zachary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, this was an amazing stay! The outdoor area was top-notch, rooms very clean, only a 15min walk from the beach, and staff generally very friendly and helpful.
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 13. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 – Forferdelig

Katherine

Likte ikke: Fasiliteter
The place is pretty dated. The room smelled like mold. The AC was broken, they looked at it and no one said anything. I asked to move rooms and was put on hold indefinitely. The denied my request to cancel the reservation. The room was boiling hot all night so I opened the sliding door and had to listen to the highway all night. Would not stay again. The sheets were so rough I'd suggest bringing your own.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 13. mai 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

4/10 – Dårlig

Shanna-Kay

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Guest Services den 13. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Gerick

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot to enjoy Hermosa beach, thanks!
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 13. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Fernando

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really like how clean and how safe it felt
Bodde her 3 netter i april 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Mariola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, grocery store on another side of the street.
Bodde her 5 netter i april 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Grei

Dana

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The hotel registration agent was unfriendly and did not suggest a better room option as we were facing the street once we got there. We did not have time to change rooms as we were on our way to a festival- it was incredibly noisy all night and we would not stay again
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Johana og SAN Pablo

Likte: Renhold
Bodde her 4 netter i januar 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Oguzhan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr ruhig, sauber und das Personal war zuvorkommend. Wir werden wieder kommen.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 6. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

BaRack

Likte: Overnattingsstedets bygg og tilstand
Amazing hotel and we had a great time
Bodde her 1 natt i april 2024
Svar fra Guest Services den 1. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Angelica

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
staff members were courteous and accommodating
Bodde her 3 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Mario

Bodde her 1 natt i april 2024
Svar fra Guest Services den 20. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Igor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Services den 26. apr. 2024
thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Farhad

Reiste med familie, Reiste med en gruppe
Likte ikke: Fasiliteter
Friendly staff
Bodde her 2 netter i april 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

María Rosana

Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice stay!
Bodde her 5 netter i april 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Perez

Bodde her 3 netter i april 2024
Svar fra Guest Services den 13. mai 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Lilia

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
This hotel is nice in general, clean with new rooms , hotel has a cute little outdoor pool, jacuzzi, a very big outdoor recreation zone, cool modern lobby and coffee/smoothie bar. But free wifi is weak , they charge for good internet ( without your permission, just adding to your bill), they charge for clear bottles of water ( didn’t inform in advance), those cheap details a bit disappointing..But location is great-20 min walk to Manhattan beach and 25 min to walk to Hermosa Beach with nice bars, great piers. Would recommend to visit Lazy Acres-market on opposite side-it’s a good supermarket with great bakery, coffee, fruit and salad and hot food bars. Hotel is far away from Hollywood and Downtown , Long Beach, Santa Monica .
Bodde her 4 netter i april 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. In order to access our complimentary Wi-Fi, please ensure to choose the network under the name HHermosa_Guest. Once through, click the complimentary option. There is also an option for enhanced internet for a charge of 14.95 that will be billed to the room if chosen otherwise there is no charge. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Services den 15. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Robert og Danville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel with friendly staff. Convenient location on PCH, even if it is a bit of a walk to the beach, as well as Hermosa Beach’s Pier Street.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 19. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Sharon

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is very modern and clean , staff very friendly .would of liked more restaurants nearby
Bodde her 7 netter i april 2024
Svar fra Guest Services den 15. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Kristyna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked this hotel a lot. It was very clean and most of the staff was very friendly and kind. We would definitely stay here again. My only nit would be that it was impossible to reach them by phone. It kept a constant busy signal no matter which number I’d call either from Expedia or the internet. Not sure if they were having phone issues or what. We loved it though. Really clean which I appreciated so much and loved that they had a restaurant for breakfast and fresh coffee almost every morning. One morning they didn’t for some reason, human related I’m sure. They were great! We will be back!
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 8. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 – Dårlig

Adam

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mars 2024
Svar fra Guest Services den 8. apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Anakaren

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 23. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Rodger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Favorite beach hotel
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 29. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Grei

Yingai

Likte ikke: Overnattingsstedets bygg og tilstand
トイレが壊れて水がながされなかった事。 風邪が強くて、外の音がうるさかった事。
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Kade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 29. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like this place!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Grei

Pun Kam

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 15. apr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Erin og Woodbridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Denis

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Charging for parking ?
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Parking is an 18 per night fee. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Bra

Adam

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Hotel Hermosa is a ‘nice enough’ hotel close to the beach. It’s clearly an old hotel that has had a facelift and it just about gets away with it, without showing its age too much. The decor is funky and the place is clean, our room has a beautiful view of the ocean. Problem with being an older hotel is that the walls are very thin, leading to us having to call reception 3 times at 4am because our neighbour had his TV blasting all night long and there was a party down the hallway that we could hear very loudly. The in room AC units are also very old (but covered by an attractive looking box to modernise the room) which means they are very loud every time they click on and off, as was our fridge which sounded like a small motorcycle every time the compressor clicked on to cool it. The symphony of the AC, Fridge and our selfish neighbour lead to a pretty miserable night. Overall the hotel is fine, but it’s vastly overpriced for what you get.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Bra

Heather og Sarasota

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the beach and many food options. It was a little noisy when the roads were busy, but we enjoyed our stay. The rooms were nice and beds were comfortable.
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 – Dårlig

Allan

Reiste med partner, Reiste med familie
Likte ikke: Personale og service og fasiliteter
Not a neighborhood I would recommend staying in. My wife and I were on our Honeymoon and we were targeted for complaints for about everything, within 2 hours of checking in. We played some music on low around 12pm and took a shower and we got complaints from management. Mind blowing. We then flew to Las Vegas to the Venetian and boy that’s hospitality.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. The rooms were very clean.
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Deidre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

James

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 8. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Donald

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Sébastien

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and fairly new hotel! Amazing staff, especially the assistant manager who was so nice! Just wish the room was a bit larger or that they had connecting rooms because for a family of 4 with suitcases, it got pretty tight! Other than that it is a lovely place close to everything!
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 – Forferdelig

Max

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stains on bed, shower water made me itchy, receptionist was asleep on the desk when I walked in.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 6. mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Bra

Artur

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Guest Services den 6. mars 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Grei

Abbie

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
The hotel seemed very understaffed. At check in time we waited an hour for our room to be ready, and the amenities were lacking. The walk to the pier and beach was longer than advertised and was not in a convenient spot as put on the website.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 6. mars 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Utmerket

linda

Bodde her 1 natt i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Utmerket

Dancristian og Las Vegas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a nice, clean hotel
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 28. feb. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Bra

Kazuyo

Bodde her 2 netter i februar 2024
Svar fra Guest Services den 25. mars 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.