I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Thank you for your feedback, we will address any issues you had directly. Thank you .

Hello Jan, Thank you for your feedback, we thank you for your time and your stay. We look forward to seeing you again. Safe travels.

Thank you Marius, your feedback is very valuable to us here at the hotel and we are very pleased your stay was enjoyable. We hope to see you soon.

Thank you for taking the time and giving the Hollywood Hotel the 8 stars rating. We hope to welcome you back to our hotel very soon!

Thank you for sharing such helpful details about your stay at the Hollywood Hotel. We are glad you liked the location. We’re sorry to hear that you find our front desk less helpfull. Again, thank you for your comments. Feedback helps us to improve every aspect of the guest experience at the Hollywood Hotel. We hope to have the opportunity to welcome you back in the future.

Thank you for your review of the Hollywood Hotel and we do appreciate the 4 stars rating. Thanks again, and we look forward to seeing you back soon.

Thank you for your feedback, we will work harder to provide better service to our future guest.

Thank you for your honest feedback, we will use it to grow and better our service.

We are happy to see you enjoyed your stay, hope to see you again. Thank you for your 5 star review.

Thank you for your review, we will look internally on what we can do to win that extra star on your next visit.

sorry to hear your stay was not as you expected, we are internally dealing with the situation you mentioned.

Thank you for your review, we will better ourselves by listening to your review.

Thank you for your feedback, we would love to have you stay with us again.

Thank you for taking your time and reviewing us, though we felt short we hope we can make it up on your next visit.

Sorry for the miscommunication from our staff. We will look into it internally. Than you for your feedback.

Thank you for the feedback, we hope to win that extra star next time you are in town.

We strive for the best customer service, we are happy you found the staff pleasant. We hope to see you again.

We will work harder to improve on our service, so next time you are with us we win that extra star.

We glad you enjoyed your stay, we hope you give us another chance to win that extra star.

Thank you for the glowing review, we truly enjoyed having you stay with us, hope to see you soon.

We hope you come back soon and let us win that extra star, thank you for your feedback.

Thank you for your honest review, we hope we can win that extra star next time you visit us.

Sorry we didn't live up to our standards we will address your issues directly.

Thank you for your feedback, we will look into your review and fix any issue that needs to be attended to.

Thank you for the amazing review, we enjoying having you here with us as well. We look forward to your next stay with us.

Thank you for your review, we are happy to know it met your expectations. Please keep us in mind for your next stay.

Thank you for your feedback, we use it as a boost to continue to work harder and harder for our guest.

Thank you for your kind words. You can always count on us if you are in town. Guest like you make our job much more enjoyable.

Sorry if we didn't meet your expectations, hopefully next time you stay in a luminary room which has been renovated.

Sorry to hear you were left wanting. We will definitely look into adding extra amenities in the rooms.

Thank you for your feedback, we will try to highlight our amenities so guest don't get confused on what is open and not. We hope this will help future guest.

Sorry for your stay, we will look into your issues directly. We also have the queen sizes available at all times if guest need the dimensions.

Hello Sarah, Thank you so much for your review, we are happy we were able to meet your needs, we are here when you need us.

Hello Raquel, Thank you so much for your review, we are glad we met your needs, call us back anytime you are in town.

Thank you Liz, Sorry you had a bad experience with us, we will look into it and make sure this doesn't occur in the future.

Hello Vanessa, Thank you for your feedback, we will learn from this and better future guest experience.

Hello Silvia, Thank you for your feedback, we will grow and improve with your help. Hope to see you back soon.

Hello Sophia, We will look into your feedback, sorry we fell short this time, we will highlight any fees and work with staff so they know to tell all guest rooms are never guaranteed and everything is based on availability.

Hello Sherri, Thank you for your feedback, we glad you enjoyed your stay, we hope to see you back soon.

sorry to see you didn't enjoy your stay, we will look into your reservation internally.

Thank you for your feedback, we hope you will visit us again and enjoy our bistro.

Hello Johana, Thank you so much for your kind words, we are extremely happy you enjoyed your stay. We hope to see you soon.

Hello Guest,Thank you for your review, we hope you come try our French pastries in our new pantry, served hot everyday.

Hello Christina, Sorry we fells short this time, hope you give us another chance next time you are in town.

Sorry to see such a low rating, we will take it to improve our services.

Hello Angel,Thank you for your feedback, we hope you can join us on re-opening of our kitchen this March 1st.

Gracias Melvin,Thank you for your feedback, we are glad we were able to meet all your expectations. We hope you can join us on the re-opening of our kitchen this March 1st.