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Anmeldelser av Hilton Los Angeles Airport

4 out of 5
Hilton Los Angeles Airport
5711 W Century Blvd, Los Angeles, CA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 1918 av totalt 4659 anmeldelser." "
Rangering på 8 − Bra. 1011 av totalt 4659 anmeldelser." "
Rangering på 6 − Grei. 721 av totalt 4659 anmeldelser." "
Rangering på 4 − Dårlig. 506 av totalt 4659 anmeldelser." "
Rangering på 2 − Forferdelig. 503 av totalt 4659 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Robert

Bodde her 1 natt i mai 2022

6/10 – Grei

Magdalena

Reiste med familie
Likte: Personale og service
Hyggelig personale , helt grei standard på hotellet , sammenlignet med europeiske hotell . Dessverre var ikke rommet rengjordt godt nok, da det lå en viss type kroppshår i badekaret…
Bodde her 1 natt i mars 2022

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Even if you just need a place to sleep by LAX, you can probably do better than this hotel. The doors are paper thin and literally have a gap at the bottom, letting light in from the hallway, meaning that anyone arriving or leaving in the night will surely wake up anyone in their vicinity. The bathrooms are outdated and worn, and the only thing we really thought worked well for the cost of the stay was the shuttle to the airport.
Bodde her 1 natt i januar 2022

8/10 – Bra

Egil

Likte: Renhold, personale og service og romkomfort
Ok stay!
Close to to LAX airport. Friendly staff and nice lobby. The room needed a bit of upgrade though - it could do with some renovation.
Bodde her 1 natt i desember 2021

8/10 – Bra

Krishna Kumari

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Petros

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Daniel

Reiste med partner
Likte: Renhold
Hotel was clean, room was comfortable. Main complaint was it was very, very noisy. Stayed on an upper floor. There was constant loud noise in the hallway all night and morning. Not voices, but banging and clanging and thumping and doors slamming never stopped.
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 27. mai 2024
Dear Daniel,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel clean and your room comfortable. However, we sincerely apologize for the disturbance caused by the noise during your stay.We understand how important a peaceful night's sleep is for our guests, and it's disappointing to learn that you experienced constant noise disruptions. Your comments have been shared with our management team to investigate the issue and take necessary measures to prevent such disturbances in the future.We truly value your feedback, and we hope you'll give us another opportunity to provide you with a more restful and enjoyable stay. If you decide to visit us again, please feel free to contact our guest relations team directly so we can ensure a comfortable experience for you. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Safe Travels.Best,

10/10 – Utmerket

Karina Paola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cerca de aeropuerto
Bodde her 1 natt i februar 2024

10/10 – Utmerket

steven og Warner robins

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient location dining options are great a lot to choose from the facility was very clean
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Kathryn

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beds were very comfortable as per usual but this time the shower didn't work and had to go to the airport umshowered
Bodde her 1 natt i mai 2024

10/10 – Utmerket

breenecia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay, will stay again
Bodde her 1 natt i mai 2024

8/10 – Bra

Sharon

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking fees are ridiculous
Bodde her 1 natt i mai 2024

8/10 – Bra

elaine

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like that there wasva shuttle to and from airport. I dislike that the television in my room did not work.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Unekquia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Stay
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shuttle in the morning was over crowded. Staff were super friendly!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Deshawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved everything..
Bodde her 1 natt i mai 2024

10/10 – Utmerket

hugh og lancaster

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Area around LAX isn’t great. But the Hilton is nice.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Herbert

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Abfalleimer mitten im Restaurant
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 24. mai 2024
Dear Herbert,Thank you for your feedback. We apologize for the inconvenience of the trash can placement in the restaurant. This does not reflect our standards, and we will address this with our team to ensure a more pleasant dining environment for our guests. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to serve you better in the future.

6/10 – Grei

Johnathan

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Benoît

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parfait
Bodde her 1 natt i mai 2024

10/10 – Utmerket

HIROMI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Sergei og Park City

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
extremely dated property in worst need of updating. Not fit for Hilton brand,
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 21. mai 2024
Dear Sergei,We appreciate your feedback and regret to hear that your experience did not meet your expectations. Ensuring a comfortable and enjoyable stay for our guests is our top priority. We acknowledge your concerns about the property's condition and understand the importance of maintaining high standards throughout our facilities.Please know that we continuously strive to enhance and update our property to better meet the needs and preferences of our guests. Your feedback is valuable to us as we work towards improving our offerings and ensuring that we provide an exceptional experience for all our guests.If you have any further feedback or if there's anything specific you would like to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made.Best Regards,

6/10 – Grei

Craig

Reiste med partner
Not enough food options.
Bodde her 3 netter i mai 2024
Svar fra Franco Ramirez den 21. mai 2024
Dear Craig,Thank you for sharing your feedback. We understand the importance of having a variety of food options available to our guests. We're sorry to hear that you found the choices insufficient. We'd like to mention that our property offers three restaurants on-site, aiming to provide a diverse range of dining experiences. Your comments are valuable to us, and we'll continue to explore ways to enhance our food offerings to better meet the needs of our guests. If you have any specific suggestions or preferences, please feel free to share them with us. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Warm Regards,

10/10 – Utmerket

Kenji

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

HIROMI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
買い物から戻った時にルームカードキーが使えなくて部屋に入れず困りましたが、スタッフが親切に対応してくれて助かりました。
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tom

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great breakfast. The help was very attentive
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Christopher og Fresno

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in process.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Phillip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Simone

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I chose this hotel for a quick stay before my next flight and was pleased. It can seem a little loud in the lobby but as soon as you go to your floor it is very quiet and chill.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Roshondra

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
I checked into a dirty room. My room wasnt cleaned for both days I was there they told me they were going to credit me but never did
Bodde her 2 netter i mai 2024

6/10 – Grei

Ebony

Likte: Personale og service
There wasn’t anything notably unique about this hotel, my stay was pleasant. Request a room on a high floor if you don’t like the smell of cigarette smoke. I was on floor 3 and the stench was pungent. It’s a non smoking facility, but the outdoor smoking area is on the 3rd floor. Hotel staff were great and immediately gave me a new room
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 17. mai 2024
Dear Ebony,Thank you for your feedback. We're glad to hear that your stay was pleasant and that our staff could promptly address your concern.We apologize for the inconvenience caused by the smell of smoke on the third floor. While our facility is non-smoking, we understand how the proximity of the outdoor smoking area can be disruptive. We're pleased we could move you to a higher floor to improve your experience.Your satisfaction is important to us, and we appreciate your understanding. If there is anything else we can do to make your next stay more comfortable, please let us know. Thank you for staying with us, and we hope to welcome you back soon.Best,

10/10 – Utmerket

Margaret og Los Angeles

Likte: Renhold og overnattingsstedets bygg og tilstand
I chose this hotel because it is close to the LAX airport. Also, free shuttle. The hotel is huge. Nice. Convenient.
Bodde her 1 natt i mai 2024

8/10 – Bra

Michael og Palm Springs

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bridget

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient shuttle to/from airport
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean as well as convenient for an airport hotel. Especially for LA.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Jakob

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
$60 for parking when I only needed a couple hours of parking is wild. Room was tiny constantly running water.
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 15. mai 2024
Dear Jakob,We apologize for the inconvenience and frustration caused by the parking charges and the issues with your room. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. Regarding the parking charges, we understand your concerns and will review our parking policies to ensure they are fair and transparent for all guests. We do our best to offer a fair and competitive rate relative to the general market of the surrounding area. Additionally, we apologize for any discomfort caused by the room's size and the issue with the running water. Please know that we take your feedback seriously, and we will work to rectify these issues for future guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Best Regards,

10/10 – Utmerket

Hilary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable and close to the airport
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sandra og Camarillo

Reiste med familie
The proximity to the Airport is very convenient.
Bodde her 1 natt i mai 2024

8/10 – Bra

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Tanya

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
相変わらず施設が古すぎる。 今回宿泊した部屋のシャワーヘッドはブラブラで使い物になりませんでした。
Bodde her 1 natt i mai 2024

6/10 – Grei

Larisa

Likte: Renhold
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Lisa

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

6/10 – Grei

Tanisha

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The first room I was assigned smelled like sewage. The second room - it was difficult to turn on the shower.
Bodde her 1 natt i mai 2024
Svar fra Franco Ramirez den 13. mai 2024
Dear Tanisha,We apologize for the inconvenience you encountered during your stay. We regret that the initial room you were assigned did not meet our standards, and we apologize for any discomfort you experienced. Additionally, we're sorry to hear about the difficulties with the shower in the second room. Your comfort is important to us, and we will address these issues with our team to ensure they are resolved promptly. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Warm Regards,

8/10 – Bra

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Need warmer water.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

lena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and lovely stay your concierge service was very good
Bodde her 4 netter i april 2024

10/10 – Utmerket

Jorge

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien todo
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Susana

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didn't like that there was no microwave, there was no refrigerator.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Catherine

Bodde her 1 natt i februar 2024