Hello Cathy, Thank you for your review, we are sorry to hear that things did not go as expected. We hope that you would give us another opportunity to serve you again.

Hello Brooke, Thank you for staying with us, we are glad to see we met our goal during your stay.

Hello Darrell, Thank you for review, we are glad to hear we have met your expectations. Hope to see you return soon!

Thank you for staying with us, we appreciate your feedback and will forward the information to our department heads to review and improve our hospitality. Look forward to you visiting us again

Hello James, Thank you for your review. We are glad to hear that you enjoyed your stay. I can assure you that we have had our elevators inspected by an outside company on a regular basis. We will find out why those cards are not updated. We truly appreciate you bringing this to our attention to have corrected immediately.

Thank you for your feedback, We are so glad you had a wonderful experience with us and look forward to seeing you again.

Hello Tonya, Thank you for your sharing a review, please accept our sincere apologies for the inconvenience caused to you, and most importantly rudeness is something we do not have tolerance for, the agent who checked you in will be addressed. We hope that you did use the 75 voucher that was issued in efforts to make it right. We hope that you would be able to give us another opportunity to serve you better in the future.

Thank you for your feedback, we appreciate your kind words regarding our staff and will forward your observations to our management team to further our hotel

Hello Devon,Thank you for your review, we apricate the feedback, we are sorry to read things were less than glowing during your stay. I hope that you would give us another opportunity in the future.

Hello Collen,It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Ernest, Thank you for giving us a review, we are sorry to read you were not satisfied with the parking fee. The reason we do charge is for the maintenance an upkeep of the parking lot. I hope that you would stay with us again.

Thank you for your feedback, Our property has security patrolling 24/7 walking the halls and outside. We would have been more then happy to move you to a different location on the property the main building near the front desk for your concerns . If you would like we can block a room to move 05/01

Hello Sheryl, Thank you for your review! I'm glad we were able to help you.

Hello Bsrret, Thank you for your review, we are sorry to read we did not meet your expectations for you to rate us a 5. We hope that if ever do give us another opportunity to we can give you a 5 service rating.

Hello Amber,Thank you for your review! We appreciate the valued feedback and we have forwarded your comments to the appropriate departments to take care of. We are pleased to hear that our staff was fantastic! We hope to see you return soon :)

Hello MaryJane,Thank you for giving us a review! We are glad your stay with us was enjoyable.

Hello Tyron, Thank you for your review, we hope that we could make your stay a 5 should you stay with us in the future.

Hello Xinci,Thank you for taking the time to give us a review! we are glad to see you enjoyed your stay with us!

Hello Savannah, Thank you for your review! we hope to see you again soon!

Hello Jose, Thank you for taking the time to give us a review! we hope to see you again soon!

Thank you for taking time out of your busy schedule to complete this guest survey in regards to your recent stay with us. Our continued goal at the Doubletree Hotel by Hilton is to provide each and every guest with an overall "5" experience. In reviewing your survey scores I see that there are still some areas that as a hotel we need to improve upon. Your feedback has been shared with our management team and we will work diligently on moving the needle in the areas in which we received less than a "5" rating. We look forward to welcoming you back so that we can provide you with an overall "5" experience that we are known for.

Hello! It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience. Hope to see you back soon :)

Hello Molly! It looks like you had a great stay. Thank you for providing Expedia Group travelers with a positive experience. We hope to see you soon, when its a bit warmer to enjoy the pool :)

Hello Cindy, Thank you for taking the time to give us a review! We hope you stay with us again, should your travels bring you to Ontario.

Hello Michael, Thank you for your review, we are sorry to hear that your stay was less than perfect. We hope that you would give us another opportunity to serve you better in the future.

Hello Kristen, Thank you for giving us a review. We apologize for the misinformation, we will continue to work the team to make sure the correct information is being given. I hope that you reconsider stay with us to demonstrate you better.

Hello Armando, Thank you for your review!! We are sorry for the inconvenience of the parking fee, the reasoning we charge is the maintenance and upkeep of the parking lot. We hope that you do stay with again to enjoy the amenities we have to offer.

Hello Andres R, Thank you for talking the time to give us a review! we hope that you stay with us again and we can make your stay a 5 :)

Hello Rubenia, Thank you for giving us a review, even though things were less than glowing. I hope that you give us another opportunity to in the future

Hello Mr. Anthony, please accept apologies for the inconvenience, I agree the agent could have handled this in a different way without reaching out to a manager, if you were here and not able to come to the desk. Your feedback will be used as teachable moment to our Front Desk Team. I hope that you would give us another opportunity in the future.

Hello Liesl, It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Sandra, Thank you for the great a great review! hope to see you soon!

Hello Ray, It looks like you had an ok stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Mariam,It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Juan, Thank you for your interest in give us a review! We hope to see you soon!

Hello Michael, Thank you for your review! we hope to see you again soon!

Thank you, Wayne for taking the time to share your feedback and will take your comment into account. We have 3 buildings in the hotel with one building as newly renovated. I apologize that you didn't find the layout and design to your liking. I will share your comment with our Housekeeping & Engineering team as we strive on a daily basis for excellence in our products & services. I may have to move mountains before you would change your mind but hoping that you can give us another opportunity to be at your service.

Hello Victor, Thank you for taking the time to give us a review! We are pleased to hear that you enjoyed your stay with us and that the location was convenient for you close to the airport. Hope to see you soon :)

Hello Anonymous, Thank you for your rating, I'm sorry you had to deal with issue during your stay. I hope that you would give us another opportunity to serve you better in the future. We are happy to read the service is was great!

Hello Salvador, It looks like you had a great concert weekend! Thanks for providing Expedia Group travelers with a positive experience.

Hello Linette, It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience!

Hello Kathy, Thank you for your review! I'm sorry that there was an issue with the microwave. I hope that you would stay with us again.

Hello Anthony, Thank you for your interest in giving us a review, we will see you soon!

Hello DeAndre, Thank for taking the time to give us a review. These concerns mentioned will be addressed to the appropriate departments to be taken care of.

Hello Richard, Thank you for your response, we hope that you give us another opportunity to show you better.

Hello Nasser, Thank you for your review. I'm sorry to see you stay was not as good as expected. I hope that you give us another opportunity to serve you.

Thank you for you great rating and glad we met your expectations. Hoping to see you back here.

Thank you for sharing your stay with us. We apologize for as you didn't enjoy your stay and we did not meet your expectation. I will contact you in a separate email or call and gain more insights with your stay.

Thank you for your valuable feedback. We always strive for excellence in customer service and looking for ways to make your stay comfortable. Thank you for recognizing Harneet and will definitely share your great comments.