Resepsjon
Sjekk tilgjengelighet

Anmeldelser av The Hillcrest Hotel

3 out of 5
The Hillcrest Hotel
75 Cronton Lane, 0, Widnes, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 164 av totalt 579 anmeldelser." "
Rangering på 8 − Bra. 234 av totalt 579 anmeldelser." "
Rangering på 6 − Grei. 110 av totalt 579 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 579 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 579 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,2/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

2/10 – Forferdelig

Swerve

Forretningsreisende
This hotel has been done up nice rooms, went to get a drink from bar at 2130 to find it shut four to having lots of trouble in there drugs etc, went earlier next night to find it was completely shut even restaurant for a party event, the hotel feel unsafe as they have lots of residents there hanging around smoking weed arguing till early hours I even saw one of them letting a dog out there car boot for air then putting it back in the place felt like a ymca
Bodde her 2 netter i mai 2024

8/10 – Bra

Keith

Very pleasant at Reception. Waitress service good. Lift antiquated and noisy
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very polite and helpful, good facilities and food was good as well, well recommend for a stay.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Peter

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.
Bodde her 1 natt i mars 2024

8/10 – Bra

Nicholas

Bodde her 1 natt i februar 2024

8/10 – Bra

Ann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All great mostly
I did originally like the non carpet floors but found it very noisy in the corridors with people walking and doors banging. I could hear the music from last night but that was not an issue . A full mirror in the bedroom would have been nice. Unusual I thought not to have one. Everywhere nice and clean and everything me very friendly of course :)
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dale

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i februar 2024

6/10 – Grei

Alison

Reiste med partner
Likte: Renhold og personale og service
Stayed at this hotel before over the years, room was lovely, paid for a deluxe, shower in the bathroom was a disgrace, hardly any pressure, you had to hold it, mentioned when checking out and they said were aware already!!! Breakfast was disappointing, cold food, cold plates, had to ask for bread for toast. Think it might be used at present for homeless. Receptionist was lovely and friendly. Foyer area has had a refurbish and very nice.
Bodde her 2 netter i januar 2024

8/10 – Bra

JANET

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024

8/10 – Bra

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A very nice hotel with excellent facilities. Staff were very friendly and the food was lovely. The bedroom was ok but in need of redecoration and the restaurant was cold and not comfortable but would stay again
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Malaki

Bodde her 1 natt i desember 2023

6/10 – Grei

Elizabeth

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Booked a Twin room,have normally stayed in a Double. The room was very small and the single beds were very small.!! Like Caravan single beds. Did not sleep well at all.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very friendly Hotel all staff couldn't do enough for you, the recent re- decoration is absolutely beautiful to both the rooms and passages.
Bodde her 1 natt i desember 2023

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023

8/10 – Bra

Simon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent value for money
Lovely hotel and excellent value for money. Only issue was the shower was not working very well and we didn’t have to time to ask for it to be rectified.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Ken

Bodde her 1 natt i november 2023

10/10 – Utmerket

Malaki

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Brandon

Bodde her 1 natt i november 2023

10/10 – Utmerket

suzanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reception staff were lovely and welcoming and just the best
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Gemma

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is being used to hose students and homeless persons. When we arrived it was full of noisy students and we could see guests smoking out of their bedroom windows. In addition to this there were people with clear addiction issues at the property vomiting on it. We were travelling with two children and the hotel was not a safe place to take them. We had requested a slightly earlier check in (30 mins max) to allow us to get ready for a family funeral and were turned down. We did not even check in as this hotel was not suitable for habitation by paying guests.
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing
room was not in good order. Only 1 bedside light worked . TV aerial not connected. Bathroom and shower were tatty and needed decorating. Drainage of shower was very poor . The lift button regularly failed to connect. Breakfast food was cold and not pleasant to eat.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Eric

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
GREAT PLACE TO STAY
nice place, nice big bedrooms with brewing facilities but bathroom could do with a refurb but still enjoyed shower but it was from taps not a unit.great food loved it, good selection of drinks. very friendly and proffesional staff from the minute you get there to leaving, front desk to restuarant to domestics, defintly would stay there again and would recommend it
Bodde her 1 natt i september 2023

8/10 – Bra

Dawn

Bodde her 1 natt i september 2023

10/10 – Utmerket

Caroline

Bodde her 1 natt i august 2023

10/10 – Utmerket

Kristian

Bodde her 1 natt i august 2023

8/10 – Bra

Ian

Bodde her 1 natt i august 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
there were no towels for everyone, there was hair on the bed, the shower was very bad and the breakfast was very poor.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Tim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

6/10 – Grei

Shaun

Forretningsreisende
Likte ikke: Personale og service
Not a great place to stay, building works, unintrested staff and not exactly good value for money.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Vicky

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

8/10 – Bra

Jane

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juli 2023

2/10 – Forferdelig

G

Bodde her 2 netter i juli 2023

6/10 – Grei

Ray

Bodde her 1 natt i juli 2023

8/10 – Bra

Jonathan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Food and service was excellent!
Very swish entrance, room was great, comfy enough, restaurant was surprisingly good, i enjoyed the open front to the restaurant giving very airy, almost al fresco dining. I was working nearby and thoroughly enjoyed my stay. Food and service was excellent!
Bodde her 6 netter i juni 2023

8/10 – Bra

Steven

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Mr Potts
Nice to see the property being updated intetnally, my room was pleasant but uncomfortably warm saying that fan and aircon unit was provided. Shame the bathroom was dated. The new mini fridge in the unit was not very effective. The meal deal was great but breakfast was poor!. Overall not a bad stay but way overpriced.
Bodde her 1 natt i juni 2023

6/10 – Grei

Anne

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Beds in rooms were awful. Hotel being renovated. Carpets were ripped up and renovation in rooms were very noisy early in the morning. Staff were very pleasant.
Bodde her 2 netter i mai 2023

4/10 – Dårlig

Steven

Forretningsreisende
Likte ikke: Renhold
Poor
I have stayed in much better for less. Unfortunately I paid a premium but the property did not match my expectation. The breakfast was poor in fact very poor! limited choice. I wont be back. The room was ok , not the cleanest and I had no TV remote.
Bodde her 1 natt i mars 2023

6/10 – Grei

Stuart og Windsor

Reiste med partner
Nice bar area. Basic rooms, they don’t look like they have been done up for a long time and some of the interior decor has long seen better days. Shower was awful and struggled to get pressure. Breakfast restaurant was freezing cold. Not great value
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Colin

Bodde her 1 natt i februar 2023

6/10 – Grei

Aoife

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very nice staff and restaurant looked lovely. However, rooms are very run down - doors don’t close properly, the radiator can’t be turned off, there was a hole in bathroom door…general rooms in need of a update.
Bodde her 1 natt i februar 2023

8/10 – Bra

Verifisert reisende

Likte: Personale og service
im led to believe it was once a great hotel, then it went downhill, it looks like they are trying to make it great again, it does need alot of work, the reception and bar areas are really nicely done, the rooms are clean and adequate, the staff are very helpfull and obliging, but theres something not quite right, managment maybe
Bodde her 1 natt i januar 2023

2/10 – Forferdelig

James

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Paid £99 room 24 for the night, breakfast not included, the room was so tired and full of marks. We booked as a treat we got a stag room than couples room, had a velvet head board and it had finger marks from last guests in it awful wanted to go home it was filthy, oh but Reception looks fantastic but after you walk past and into rooms area it is so dirty and tired, we took pictures it was that rundown disgusting. No info whatsoever in room about restaurant when I ask reception where’s info she said we don’t put info in rooms as restaurant is a separate entity!! Hello! The big board on the roadside says Hillcreast and Restaurant, Lift did not work. Our room was next to stairs door every time someone walked through it banged!! Put a bloody hush bar on it even TLodge have these. What’s wrong with you guys where has the class gone , we stayed at Prem Lodge week before IT WAS so clean, oh it knocked spots off your filthy room half the price. You should not charge £99 it was only worth £50 with a explanation that you are getting an awful room in fact you should show people the room before they pay shame on you Hillcreast I took pictures and the are on my fb page your room should be closed down it was filthy and tired and you really did not give a toss, close the section down stop ripping nice couples off, revamp but not on the go, have a look at the pictures tired and dirty so disappointing stop selling 3rd class at first class price.
Bodde her 1 natt i januar 2023

10/10 – Utmerket

M D

Bodde her 1 natt i januar 2023

6/10 – Grei

Sharon

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
On the outside the hotel looks amazing, the reception and restaurant to. The front of house staff were great, friendly and welcoming. Breakfast was lovely but the room it is in appears to be a little make shift, as if it is something they only thought about. The rooms and room areas we a lot different. The rooms were predominately clean and tidy, but with issues. The furniture is very dated, with draws that dont open properly and just looks very different to the polished reception. When we arrived they was a pile of dirty linen left on the floor in the hall way, and was still there the next day. Not a great look. At one point the lift was broken and they appeared to spend an amount of time looking for a member of staff to reset it, just ring a repair man! H&S would have been better served by a qualified elevator repair service than Joe from back of house. On one of the mornings it looked as if someone had been sick on the front steps and it took a little while for that to be cleaned. I think for £100 per night, they need to up their game a little. Would i stay there again, I dont know. I do need to finish that the staff were very good and approachable.
Bodde her 1 natt i januar 2023

10/10 – Utmerket

ANN

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Bob

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Kirstie

Bodde her 1 natt i januar 2023

2/10 – Forferdelig

Andrea

Likte: Romkomfort
Likte ikke: Renhold og personale og service
Bodde her 2 netter i desember 2022

10/10 – Utmerket

C

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Very impressed. The hotel's main areas have been refurbished to a very high standard. So light, airy and fresh. Put a smile on my face as I arrived. They are in the process of updating the bedrooms, but even though ours wasn't done, it was lovely, clean, comfortable and the bed was really comfortable, with good pillows. I had an excellent night's sleep. The staff were really helpful, especially the manager. We will be back.
Bodde her 1 natt i desember 2022