Eksteriør

Anmeldelser av Tivoli Oriente Lisboa Hotel

4 out of 5
Tivoli Oriente Lisboa Hotel
Av. D. João II, n.º 27, Parque das Nações, Lisbon

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 683 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 225 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 63 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1002 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hans Olav

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great all over !!!
Bodde her 1 natt i september 2023
Svar fra Vitor Matias den 17. sep. 2023
Dear Hans Olav,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a excellent stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Bra

Johnny

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Beliggenhet og frokost trekker opp. Renhold ned.
Veldig bra beliggenhet. Hotellet bærer noe preg av manglende vedlikehold; blant annet skitne tepper, dårlig ventilasjon på badet, noe slitte dører og inventar. Tett avløp i dusjen ble ordnet rask, men burde vært avdekket ved renhold av rommet. God frokost!
Bodde her 3 netter i juli 2023
Svar fra Vitor Matias den 1. aug. 2023
Dear Johnny,Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Håkon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Vitor Matias den 23. juni 2023
Dear Håkon,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you an excellent stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Bra

Anna

Bodde her 2 netter i desember 2022
Svar fra Vitor Matias den 2. jan. 2023
Dear Guest,Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty.Looking forward to welcoming you back to the Tivoli Oriente Hotel.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Jens Tommy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jobbreise
Flott hotell i nærheten av flyplassen (3 stopp med metro eller 10 min i taxi). Fint område , midt i ‘convention’ område. Litt utenfor bysentrum, men metro/tog stasjon rett ved gjør at det er lett å komme seg dit. Stort kjøpesenter rett over gata. Basseng og treningsrom. Frokosten var bra. Rommet i god stand - noe vanlig bruksslitasje, men ikke noe å klage på. Tv med massevis av Tv kanaler Anbefalt hotell.
Bodde her 2 netter i desember 2022
Svar fra Vitor Matias den 2. jan. 2023
Dear Guest, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 – Grei

Marit

Bodde her 1 natt i oktober 2022
Svar fra Vitor Matias den 1. nov. 2022
Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Ketil

Bodde her 1 natt i oktober 2022
Svar fra Vitor Matias den 31. okt. 2022
Dear Guest,Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty.Looking forward to welcoming you back to the Tivoli Oriente Hotel.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Mirandolina

Bodde her 1 natt i juli 2022
Svar fra Vitor Matias den 30. juli 2022
Estimado Hóspede, Gostaríamos de agradecer a sua preferência pelo Tivoli Oriente e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com a pontuação atribuída, uma vez que conseguimos superar as suas expectativas e proporcionar-lhe um serviço de excelência! Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

10/10 – Utmerket

casper

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Vitor Matias den 16. juli 2022
Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty. Looking forward to welcoming you back to the Tivoli Oriente Hotel. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

8/10 – Bra

Mette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotelk
Fint hotell. Stor fordel med kun 5 min til flyplassen. Pluss for shoppingsenter over gaten med alt av butikker og spisesteder. Bra service og flott at man får hjelp med kofferter ut til taxi. Meget bra service generelt. Ulempe at det ligger utenfor bykjernen.
Bodde her 1 natt i april 2022
Svar fra Vitor Matias den 18. apr. 2022
Dear Guest, Thank you for taking the time to share your recent experience at Tivoli Oriente. We were happy to hear that you liked our hotel. With its privileged location in Parque das Nações, next to Meo Arena and just a 5-minute drive from Lisbon Airport, our hotel will be happy to be able to welcome you back on your next stay in Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 – Utmerket

Paula Gabriela

Bodde her 3 netter i mars 2022
Svar fra Vitor Matias den 25. mars 2022
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 – Utmerket

Gina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Vitor Matias den 6. jan. 2022
Dear Ms. Gina, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty. Looking forward to welcoming you back to the Tivoli Oriente Hotel. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 – Utmerket

Paula Gabriela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd
Bodde her 1 natt i august 2021
Svar fra Vitor Matias - GM den 27. aug. 2021
Dear Guest, Thank you very much for your review and we hope to welcome you back in the future. Best Regards, Vitor Matias - General Manager

10/10 – Utmerket

Gail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel. Very friendly service. Fast elevators. Loved the area
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jose

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is great but carpet in hall ways needs to be updated. Room are clean and service is very good. Great price for this hotel.
Bodde her 1 natt i mai 2024
Svar fra Vitor Matias den 14. mai 2024
Dear José,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Rodney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great views from our room, excellent rooftop bar and views. Fantastic staff and great position for railway metro and buses also just opposite a fantastic shopping mall and restaurant and best of all just a 5 minute uber ride to the airport. Excellent all round. Highly recommend this hotel *****
Bodde her 3 netter i mai 2024
Svar fra Vitor Matias den 14. mai 2024
Dear Rodney,Thank you very much for choosing Hotel Tivoli Oriente and for taking the time to write such a nice review about your experience. The team of Hotel Tivoli Oriente is committed to promote and provide enjoyable and memorable stays. We are delighted to see that our team made the difference during your stay. It is very rewarding to realize how well you felt in our company.Thank you very much for all your compliments and recommendation! We will be very happy to receive you once again at Tivoli Oriente.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Anibal G

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 14. mai 2024
Dear Anibal G,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Paulo Cesar og Manaus

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente Atendimento de excelência
Bodde her 2 netter i mars 2024
Svar fra Vitor Matias den 14. mai 2024
Estimado Paulo Cesar, Gostaríamos de agradecer a sua preferência pelo Tivoli Oriente e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com a pontuação atribuída, uma vez que conseguimos superar as suas expectativas e proporcionar-lhe um serviço de excelência! A sua satisfação é a nossa maior recompensa, garantimos-lhe que os seus elogios serão partilhados com toda a equipa. Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

8/10 – Bra

Joanilson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Vitor Matias den 14. mai 2024
Dear Joanilson,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Anissa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic facilities, great staff. 2min walk from the train station, shopping centre opposite the hotel and about 10/15min from the airport. Not located downtown but very easy to access.
Bodde her 2 netter i februar 2024
Svar fra Vitor Matias den 9. mai 2024
Dear Anissa, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Olga

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel, cozy rooms, quiet and clean. Wonderful breakfast and staff.
Bodde her 1 natt i mai 2024
Svar fra Vitor Matias den 9. mai 2024
Dear Olga,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

amarilis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything is good
Bodde her 2 netter i april 2024
Svar fra Vitor Matias den 9. mai 2024
Dear Amarilis, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Sam

Bodde her 6 netter i april 2024
Svar fra Vitor Matias den 9. mai 2024
Dear Sam,We would like to thank you in advance for your preference for Tivoli Oriente. We are glad to verify through your overall score that we were able to provide you a great stay in the charming city of Lisbon!Looking forward to welcome you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was near the water, bus and metro travel options. Lots of vegetarian restaurants nearby.
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 2. mai 2024
Dear Ann,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Veronica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 2. mai 2024
Dear Veronica, Firstly, we would like to thank you in advance for your preference for Tivoli Oriente. We are glad to verify through your overall score that we were able to provide you a great stay in the charming city of Lisbon! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean. The lights were controlled by a switch near the bed which was nice. The air conditioning worked well. Loved the rain shower in the shower, I used the Pool, Hot Tub, Steam, and Sauna twice a day. Close to trains and buses. Helpful staff at the check-in desk. Breakfast Buffet was awesome.
Bodde her 3 netter i april 2024
Svar fra Vitor Matias den 2. mai 2024
Dear Karen, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Tanya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only problem was our bathroom toilet was leaking. The staff are awesome. The beds and shower is fabulous
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 2. mai 2024
Dear Tanya, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

artemisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
beautiful hotel
Bodde her 5 netter i april 2024
Svar fra Vitor Matias den 26. apr. 2024
Dear Artemisa,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you an excellent stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Bra

Chloe og Des Moines

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lots of options within the hotel to explore!
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 26. apr. 2024
Dear Chloe, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Marco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i mars 2024
Svar fra Vitor Matias den 25. apr. 2024
Dear Marco,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 25. apr. 2024
Dear Robert,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are really glad that we were able to provide you a great stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Valeria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amei esse hotel. Pegamos dois quartos interligados, e nos surpreendeu o conforto e espaço. Fui pra Paris e ao regressar a Lisboa, preferimos ficar nele novamente. Hotel 5 estrelas! O pequeno almoço é cheio de opções maravilhosas. Se você é vegetariano irá amar as opções de saladas e frutas e glúten free.
Bodde her 2 netter i april 2024
Svar fra Vitor Matias den 25. apr. 2024
Estimada Valeria,Muito obrigado por partilhar a sua estadia no Tivoli Oriente. É entusiasmante receber críticas positivas como a sua! Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe duas estadias perfeitas! O conforto e a satisfação dos nossos hóspedes é a nossa maior prioridade, desta forma trabalhamos todos os dias para proporcionar um serviço de excelência. Esperamos voltar a recebê-la na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

10/10 – Utmerket

Sylvie og Quebec

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is close to métro and restaurants
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 17. apr. 2024
Dear Sylvie,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Helen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here several years ago. The hotel has been refurbished and it shows. Room quiet, spacious and clean. Breakfast one of the best in Lisbon, excellent choices chefs station for omelettes. Staff fitst class. Dont forget to visit the Sky Bar on 16th floor, beautiful views and open until 1am - all in all a perfect place to stay. Were coming back soon x
Bodde her 1 natt i april 2024
Svar fra Sofia Santos den 16. apr. 2024
Dear Helen,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our quiet, spacious, and clean rooms, as well as our breakfast offerings. Our dedicated staff works hard to ensure our guests have a memorable stay, so we truly appreciate your kind words about their first-class service.We are glad you had the opportunity to visit our Sky Bar and take in the beautiful views of Lisbon. It is always a pleasure to have you as our guest, and we can't wait to welcome you back soon for another perfect stay!Warm regards,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 – Utmerket

Chris

Bodde her 1 natt i januar 2024
Svar fra Vitor Matias den 16. apr. 2024
Dear Chris, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Valdemir

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente hotel
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 25. apr. 2024
Estimado Valdemir, Muito obrigado por partilhar a sua estadia no Tivoli Oriente. Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe uma estadia perfeita! Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

2/10 – Forferdelig

jeanne

Bodde her 1 natt i april 2024

8/10 – Bra

Matangi

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and location! Clean, accommodating and modern. Lack of English speaking front desk staff was apparent. Some were well versed but others not so much - which was not helpful when we checked out at 4:30 am and the gentleman made a mistake causing us stress that we’d be late for our flight! And now we have 2 tax charges on our credit card instead of one.
Bodde her 7 netter i april 2024
Svar fra Sofia Santos den 16. apr. 2024
Dear Matangi,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our hotel and its location. However, we apologize for any difficulties you encountered with our front desk staff and for the error made during your check-out process.To help resolve this matter and better understand what happened, we kindly ask you to contact us directly at ana.santos@tivoli-hotels.com. Our team is ready to assist you in clarifying any issues regarding the tax charges and ensure that any mistakes are corrected.We value your feedback and appreciate your understanding. We look forward to hearing from you soon.Sincerely,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 – Utmerket

Antonieta og Taunton

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I recommend
Bodde her 9 netter i mars 2024
Svar fra Vitor Matias den 16. apr. 2024
Dear Antonieta,Thank you for choosing Hotel Tivoli Oriente and for your time to write this review!It is a pleasure to see all your compliments and to know you enjoyed your stay in Lisbon. We will be very happy to receive you once again at Tivoli Oriente. Thank you very much for your recommendation!Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Marlene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a great location, steps from the train station and close to the airport. The staff was fantastic!
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 16. apr. 2024
Dear Marlene,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Meredith

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gloria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
meets all our needs specially the spa, and sauna, breakfast is excellent lots of choices, hotel is very clean and staff very kind and friendly and helpful
Bodde her 4 netter i mars 2024
Svar fra Vitor Matias den 16. apr. 2024
Dear Gloria, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you with a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Bra

Rui Paulo

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Vitor Matias den 16. apr. 2024
Dear Rui Paulo,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Jean

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The main train station is less than two minutes away. They have two very good restaurants.
Bodde her 7 netter i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Jean,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Susana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service
Bodde her 2 netter i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Susana, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Bra

JORGE

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cxx
Bodde her 2 netter i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Jorge, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 – Grei

Isphara

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
I let the hotel know the toilet bowl was not clean enough. Also loud bathroom extraction fan that was very irritating and there was no way to shut it off. Then getting in and out of the bathtub was not easy (high clearance). And the narrow glass door would have posed a difficulty for a big person. All in room 1201
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Isphara, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. We truly hope you will give us the opportunity to change your opinion about our services on a next stay. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Bruce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel. Conveniently situated next to Oriente Train Station, a shopping mall, and beautiful waterfront walking area. Hotel room was clean. Staff was friendly.
Bodde her 2 netter i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Bruce,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Jean

Bodde her 6 netter i april 2024
Svar fra Vitor Matias den 2. mai 2024
Dear Jean, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Utmerket

Summer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed here on the last night because it was close to the airport. And also walkable from the bus station. The best part about this hotel is the sky bar. Although it was raining, I can imagine it being very beautiful outside if it were sunny. But at least the inside of the sky bar was plenty big enough. The room was nice. No complaints.
Bodde her 1 natt i april 2024
Svar fra Vitor Matias den 10. apr. 2024
Dear Summer,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente