Resepsjon

Anmeldelser av Red Carpet Inn & Suites Lima

2.5 out of 5
Red Carpet Inn & Suites Lima
1231 Neubrecht Road, Lima, OH

Anmeldelser

4,0
Rangering på 10 − Utmerket. 9 av totalt 205 anmeldelser." "
Rangering på 8 − Bra. 19 av totalt 205 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 205 anmeldelser." "
Rangering på 4 − Dårlig. 38 av totalt 205 anmeldelser." "
Rangering på 2 − Forferdelig. 111 av totalt 205 anmeldelser." "

4,0/10

Renhold

5,0/10

Personale og service

4,0/10

Fasiliteter

3,4/10

Overnattingsstedets bygg og tilstand

4,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Darla

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice and convenient. The only thing that was wrong was the ice machine didn't work.
Bodde her 1 natt i mai 2024

8/10 – Bra

Ewotch

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Danielle

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was charged in extra fee on top of the Vi paid for the room in your app.The owners are the workers argued with me for about 2 hours over it.It was the worst place i've ever been to my life
Bodde her 1 natt i april 2024

4/10 – Dårlig

Kathleen

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Ceilings and walls were stained. Bathroom counter stained. Bathroom light was extremely dim ( one bulb) and didn’t always work-thank goodness I carry a flashlight
Bodde her 2 netter i april 2024
Svar fra María den 3. mai 2024
¡Nunca quise decepcionarte, Kathleen! Solicite considerar la preocupación por la limpieza como un caso fuera de lugar, ya que es uno de nuestros aspectos más destacados. Danos otra oportunidad de hospedarte pronto y nos aseguraremos de que experimentes la comodidad y hospitalidad por las que somos conocidos. Saludos, María

2/10 – Forferdelig

Waverly

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did not receive the room we requested. Staff very unfriendly and not accommodating to request. Needed non smoking and got a smoking room. No water pressure in the shower. No continental breakfast, which is one of the reasons we choose the hotel. Will not book again.
Bodde her 2 netter i april 2024
Svar fra Dewi den 3. mai 2024
This is not the experience we would like you to have, Waverly! We are sorry to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not get repeated. Regards, Dewi

2/10 – Forferdelig

Johnathan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Joey den 3. mai 2024
Hi, Johnathan! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

8/10 – Bra

Zachary

The gentleman at the front desk was awesome.
Bodde her 1 natt i april 2024
Svar fra Dewi den 3. mai 2024
Thank you for sharing your seamless experience, Zachary! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

2/10 – Forferdelig

Kathrine

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
What we did like is the availability of the room and the fact that there were no bugs. However, when walking into the room, you are immediately met with a wall of smoke smell from cigarettes, and you walk into completely deplorable conditions of the room structures and non-working appliances such as lamps, windows, and open lighting with no coverings. The bed sheets were burnt, and the pillowcases had many stains. The remote for the TV was crusted in an unknown matter. The bathroom tub was the cleanest feature in the bathroom itself. I am highly surprised this place hasn't been visited by the health department or condemned for business until brought up to minimal standards. I have pictures if you would like to see them. It's sad that we spent almost half of the room cost on cleaning supplies, deodorants to cover up foul smells, dryer sheets to insert into air vents for smoke smell neutralization, and new sheets and blankets to sleep on a hard-as-a-rock, stained mattress. You can tell they are trying to work on the infrastructure, but they should probably be shut down until repairs can be completed and the whole indoor facility scrubbed and sanitized.
Bodde her 1 natt i april 2024
Svar fra Joey den 3. mai 2024
We are sorry to hear about your experience, Kathrine! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon, and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey

10/10 – Utmerket

Kendra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was just very comfortable and just good
Bodde her 6 netter i mars 2024
Svar fra Joey den 3. mai 2024
Hi, Kendra! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

6/10 – Grei

Amanda

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold
Bodde her 1 natt i januar 2024
Svar fra Ammy den 4. mai 2024
Hi, Amanda! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Utmerket

Rebecca

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Ammy den 4. mai 2024
We appreciate your positive rating, Rebecca! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 – Forferdelig

Melvin

Bodde her 3 netter i november 2023
Svar fra Ammy den 4. mai 2024
Hi, Melvin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Forferdelig

kier Johanies

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

4/10 – Dårlig

Donn

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom needs major Reno absolutely terrible But it did have hot water Could only get one channel on tv Bed extremely hard and uncomfortable If it’s $50 a night, maybe But too expensive for what it is Stay at quality inn across road
Bodde her 1 natt i september 2023
Svar fra Kem den 10. sep. 2023
Thank you for reviewing us and let’s know what need to updates , right now we are upgrading all room. In future it wasn’t problem .

6/10 – Grei

William

Bodde her 1 natt i juli 2023
Svar fra Ken den 28. aug. 2023
Thank you for review on us

2/10 – Forferdelig

James

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is so dirty and feel unsafe. Look like they dont take care the property at all. In orbitz they put choices for breakfast and wifi for additional $5, but they don't have that service actually. so the staff asked us to call orbitz for $5 refund. I don't why the still put that choices of service in orbitz if they don't have it.
Bodde her 1 natt i juli 2023
Svar fra K den 28. aug. 2023
Sorry for hear that, so you are unhappy to stay with us, we will look for you next visit to stay with us and satisfied. Thank you so much for the reviewing

8/10 – Bra

Kaylynn

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juni 2023
Svar fra ken gandhi den 4. juni 2023
thank you so much

10/10 – Utmerket

Elvir

Bodde her 1 natt i april 2023
Svar fra calab den 4. juni 2023
thank you

8/10 – Bra

Harvey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking lot needs repairs
Bodde her 1 natt i mars 2023

4/10 – Dårlig

Ronald

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Choose anywhere but here in Lima, place smells like an old bar that was smoked in for 50 years. Water temp continually went from hot to cold and there was just a piece of bare Sheetrock above the shower where the room above had leaked. The drawers looked like they hadn’t been cleaned from previous guest.
Bodde her 7 netter i februar 2023

4/10 – Dårlig

Oscar og Troy

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The heater was not working properly it has 3 spots blowing air, 2 spots has flowing cold air and 1 spot just hot. She didn't offered other room even we asked her to give us a different one and she was very bad atvthe poit the she said if we don't like it we can go to a different hotel. that's I call very disappointing customer service, worst of the other ones that we pay less money to use.
Bodde her 1 natt i februar 2023

2/10 – Forferdelig

William

Bodde her 3 netter i september 2022

4/10 – Dårlig

Kyle

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Oliver

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2022

2/10 – Forferdelig

Felicia

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
For the Front desk workers to show respect for others
Bodde her 2 netter i juni 2022

4/10 – Dårlig

John

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was run down . But I got a deal Lol
Bodde her 1 natt i juni 2022

8/10 – Bra

Jeff

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice people ! Family owned and operated …. Owners super nice.
Bodde her 1 natt i juni 2022

6/10 – Grei

Amy

Likte ikke: Personale og service
Manager was very rude and disrespectful. Pounded on our door after 11pm demanding $50 for our dogs when their listing stated dogs were welcome and nothing was said at check in and the animals declared. Will never return.
Bodde her 1 natt i mai 2022

2/10 – Forferdelig

Milton

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022
Svar fra ken Gamdhi den 31. mars 2022
Thank you for staying with us and sharing your positive comments regarding our location as well as your constructive feedback regarding how we can improve. I am incredibly sorry that you had noise in your room and that the team and I failed to meet your expectations. We will work diligently at improving.

2/10 – Forferdelig

Xavier

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2022
Svar fra Ken den 25. jan. 2022
Thank you

6/10 – Grei

Jemecca

Likte: Personale og service
Bodde her 3 netter i januar 2022

4/10 – Dårlig

Joseph

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wont make that mistake again
Completely out dated and worn out. Was told there was truck parking and on arrival it was very very tight for big truck parking.
Bodde her 1 natt i september 2021
Svar fra Ken Gandhi den 21. sep. 2021
Constructive criticism can be difficult to accept but your review honestly points out areas we are aware needs work. We appreciate you taking the time to share your thoughts and please know we are making an effort toward addressing these issues

8/10 – Bra

Norma

Likte: Romkomfort
Ok but not great
Good place to stay for the night to rest but not spectacular, they were doing renovations, understandably a bit dirty in hall. Charges extra for pets, Hotels.com does not let you know ahead of time.
Bodde her 1 natt i september 2021
Svar fra Stephanie Farmer den 12. sep. 2021
Thank you

2/10 – Forferdelig

Jessica

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021
Svar fra Stephani den 21. sep. 2021
Thank you for your visit. I'm sorry that your recent experience with us didn't warrant a higher rating. If there is any specific feedback you can provide to help us improve, we welcome your comments.

2/10 – Forferdelig

Ross

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I am still trying to get a refund as I did not check in I canceled my reservations they had told me there were no rooms available after confirming my reservation. I am currently trying to reset my password on my account so I can access the itinerary number since no one can help me with me without that. I Need to be refunded $80 For proof I never checked in is in to Red Roof Inn in elima Ohio. I'm trying to find any other details that would assist in this matter but I have no saved emails but I never checked in and I canceled via phone with your phone with the manager Ken of Red Roof Inn in Lima.
Bodde her 1 natt i juni 2021

6/10 – Grei

Jacqueline

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2021
Svar fra Ke den 14. aug. 2021
Thank you very much for such glowing praise of our hotel. We are most pleased that your family was able to enjoy the full array of amenities that we believe define our hotel. I hope that your road back to us is a wonderful one for you and your family.

2/10 – Forferdelig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was very dirty. The shower had, are you ready for this, moldy peeling wallpaper in it. Carpet was filthy.
Bodde her 1 natt i august 2021
Svar fra Ken Gandhi den 14. aug. 2021
We appreciate you taking the time to share your comments. It is my unwavering belief that when a business stops being challenged on all they do, their future is in peril. For this reason, thank you and rest assured we take your remarks very seriously.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Know that it is in the process of being renovated. There is no continental breakfast or even coffee, although on the website it says there is. There is a Waffle House across the street.
Bodde her 1 natt i juli 2021
Svar fra Ken Gandhi den 28. juli 2021
Thank you for your recent visit and for your willingness to share your important feedback with the online review community. A specific thanks as well for your laudatory remarks concerning our rooms. Please come back and continue to tell the world of how special our location truly is.

2/10 – Forferdelig

Kathy

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Horrible stay
The website says this is a really nice looking hotel. It also said there was a spa a bar and a restaurant at this hotel. There were none of their sales at this motel there’s a vacant lot right in front of this hotel that looks like homeless people live there because there’s trash everywhere. Room some of the sheds had burn holes in it. Above the bathtub there is peeling paint one of the worst hotels that I wrote all year for work and it was a very expensive hotel for what it was it was very late you had a sleeping room
Bodde her 3 netter i juli 2021
Svar fra ken gandhi den 15. aug. 2021
what you see in pics that property not belong to us , why you do show guest our hotel exterior and interior with guest room, then realize real thing , any way thanks for write the reviews on us.

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room head Brown water and mold not to mention the sink was falling of the wall and there was a hole in the shower wall, it also sounded like something was trying to get out of the wall.
Bodde her 1 natt i juni 2021
Svar fra ken Gandhi den 3. juli 2021
Thank you for your review. As the owner of Red Carpet Inn & Suites it can be difficult to hear critical feedback, since we care so much about our customers and want to provide value and satisfaction for every one of them. However, I believe we can always improve,but Extremely heavy Flow of the reservation at property because of Bike Races in Lima.but anyway so I will share your thoughts with our team to see how we can enhance our customer experience in the future. Respectfully, Red Carpet Inn & Suites

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst place I've ever stayed but do to the event in the area there was no other place to stay. The place should really be inspected. All I could smell in my room was strong bleach. Holes in the ceiling and walls, the entire place is torn apart.
Bodde her 1 natt i juni 2021
Svar fra Melani Harker den 2. juli 2021
Thank you for your review. We are very concerned with the experience you describe. Your comments will be treated with top priority, as we owe our existence to how our clientele regard us. We will continue to do everything we can to provide satisfaction.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First off the camel hockey owner called me non stop from 8:30 pm wanting to know when we was checking in, the room smelled so bad of cigarettes we left door and windows open and left for a few hours ,the whole place was disgusting should be condemned !
Bodde her 1 natt i juni 2021
Svar fra Melani Harker den 2. juli 2021
Sorry for This Bed experience @ our promises. Please Lets know what Room you stayed and We look In to dipper and Try to avoid this Problem will repeated again for another our valuated guest. once again Sorry by Red Carpet Inn Managements.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
There were cigarette burns in the furniture and the bedspread, and the air smelled like smoke and air freshener. The shower had been wall papered, but big pieces were peeling off. The plastic grill on the air conditioner was broken in several places and rattled annoyingly. The carpet felt sticky. How could anyone rate this place more than a 2?
Bodde her 1 natt i juni 2021
Svar fra Ken Gandhi den 15. juni 2021
Thank you for your constructive criticism. We appreciate that you expected to enjoy a wonderful experience and apologize we fell short of your expectations. Please know we will address your complaint to ensure that what you experienced is not repeated. i need more information about you what Room you stayed with us. please Call us and lets Us Know and speak with Manager Ken Please

4/10 – Dårlig

Verifisert reisende

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
shower knobs work properly and heat
Bodde her 2 netter i april 2021
Svar fra Terry Harker den 6. apr. 2021
Thank you for staying with us and sharing your positive comments regarding our location as well as your constructive feedback regarding how we can improve. I am incredibly sorry that you had noise in your room and that the team and I failed to meet your expectations. We will work diligently at improving.

2/10 – Forferdelig

Lakesha

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
HORRIBLE SERVICE & DISGUSTING ROOM
This place was horrible. The guy that checked my driver in was rude. My driver told him about how bad the room was and he did nothing about it not changing him to a different room. My driver slept in the chair, because the mattress had blood on it and the sheets looked dirty. The bathroom was nasty not cleaned. Horrible stay. This place should be shut down until it is inspected.
Bodde her 1 natt i februar 2021
Svar fra Ken Gandhi den 16. feb. 2021
Sorry about This , I think you explained here totally inappropriate , This property just completed renovation and in The Market, I need to more here from you Or Give us call please

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2020
Svar fra ken Gandhi den 17. des. 2020
thank you so much

6/10 – Grei

Betty

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I have stayed in a lot cleaner hotels it was really musty and definitely needed an upgrade. The staff was good
Bodde her 3 netter i oktober 2020
Svar fra ken Gandhi den 6. okt. 2020
thank you for your feedback

2/10 – Forferdelig

Lora

Bodde her 4 netter i februar 2020

2/10 – Forferdelig

Berry og Lima Ohio

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrific looking and disgusting. No fire extinguisher in the container. Ica machine was gross and not working. Duct tape holding light switch.
Bodde her 1 natt i november 2019
Svar fra ken den 7. okt. 2020
thank your for your feedback, but just we did renovated property. now you can try again and hopefully you will give us higher ranking