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Anmeldelser av Residence Inn by Marriott Lexington City Center

3 out of 5
Residence Inn by Marriott Lexington City Center
150 W MAIN ST, Lexington, KY

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 134 av totalt 178 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 178 anmeldelser." "
Rangering på 6 − Grei. 6 av totalt 178 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 178 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 178 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Latonya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Adele og CAPE CORAL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a lovely hotel, but we had a room facing the main street and the traffic noise was really loud, so not a great night's sleep. But obviously street traffic can't be helped, but next time I'll ask for a room not overlooking the main street. Otherwise everything was fine
Bodde her 1 natt i april 2024

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic!
Bodde her 2 netter i april 2024

10/10 – Utmerket

hache

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great people in the lobby
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Anita

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ryan

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the daily breakfast and being so close to everything. We even walked to a concert at Rupp. We will definitely stay here again!

8/10 – Bra

Kirenda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room was clean and spacious, was perfect for our 2 day stay—super close to Rupp arena and walkable to lots of places to eat and drink. My only complaint was that the in-room dining service wasn’t working
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Entire trip was great. Loved the room and the restaurant at the hotel.
Bodde her 1 natt i desember 2023

6/10 – Grei

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

matt

Likte: Renhold

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceptionally clean, and every need anticipated, from the stocked kitchen and bath to the layout and even the TV silently turned on to the channel guide. Receptionists were helpful and the city is lively. Just outstanding.
Bodde her 1 natt i november 2023

10/10 – Utmerket

George William

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Natalie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There needs to be clearer signage both on the street and in online information about where the parking garage is and how to get to it. We had to drive around the building twice to spot it.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Mariano

Bodde her 5 netter i september 2023

10/10 – Utmerket

RON

Bodde her 1 natt i september 2023

10/10 – Utmerket

Melisa og Prospect

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and restaurant… so close to Rupp arena. Highly recommend!
Bodde her 1 natt i september 2023

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Little get away
Very nice little get away. Enjoyed the pool and the Infinity restaurant and bar. Top notch service. Room was super nice and bed was so comfortable. Always love the pillows.
Bodde her 1 natt i september 2023

4/10 – Dårlig

Michelle

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Road noise until 4 am every morning. Impossible to sleep. Great other than this very important detail.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

8/10 – Bra

Edmund

Bodde her 1 natt i august 2023

10/10 – Utmerket

Caleb

Likte: Renhold og personale og service
Host checked us in. No issues and was enjoyable. Answered all our questions
Bodde her 1 natt i august 2023
Svar fra Residence Inn by Marriott Lexington City Center den 27. aug. 2023
Thank you for your feedback! We look forward to hosting you again soon.

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and room size
Bodde her 1 natt i august 2023
Svar fra Residence Inn by Marriott Lexington City Center den 16. aug. 2023
Thank you for your honest feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
The people at the front desk were great. I could check in early and extend my check out with no extra charge. However, after calling to extend my checkout, someone knocked on the door to tell me to check out. It happened a few times. There was an issue with the air conditioning, but I was accommodated with a different room and drink coupons.
Bodde her 1 natt i august 2023
Svar fra Residence Inn Lexington City Center den 9. aug. 2023
Thank you for your honest feedback!

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Refund
I booked my reservation through hotel.com and already paid before arriving to the hotel. I explained that to the person at the front desk. He said the hotel may charge you but it will automatically fall off. I was charged the full amount and can not get anyone to give me a refund. So basically I paid 330 to stay in hotel room.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Residence Inn by Marriott Lexington City Center den 30. juli 2023
Thank you for your honest feedback!

10/10 – Utmerket

bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was excellent and convenient, the huge tubs were great after a long day of hiking
Bodde her 1 natt i juli 2023
Svar fra Claire den 21. juli 2023
Thank you for your feedback! We look forward to hosting you again soon.

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place next to everything
Bodde her 2 netter i juli 2023
Svar fra Claire den 12. juli 2023
Thank you for your kind feedback! We look forward to hosting you again soon.

10/10 – Utmerket

Jill

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location. Comfortable beds. Nice room. Clean
Bodde her 1 natt i juni 2023
Svar fra Residence Inn by Marriott Lexington City Center den 30. juni 2023
Thank you for your feedback! We look forward to hosting you again.

10/10 – Utmerket

Marissa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Claire den 29. juni 2023
Thank you for your feedback! We look forward to hosting you again soon.

10/10 – Utmerket

Temmy

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Bodde her 1 natt i juni 2023
Svar fra Residence Inn by Marriott Lexington City Center den 14. juni 2023
Thank you for your feedback! We look forward to hosting you again.

10/10 – Utmerket

Jay

Bodde her 1 natt i juni 2023
Svar fra Residence Inn by Marriott Lexington City Center den 14. juni 2023
Thank you for your feedback! We look forward to hosting you again.

10/10 – Utmerket

Jay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was amazing. Such a great hotel in a great location. We travel quite a bit and it’s the best place we’ve stayed in a long while.
Bodde her 1 natt i mai 2023
Svar fra Claire den 28. mai 2023
Thank you for your kind feedback! We look forward to hosting you again soon.

10/10 – Utmerket

Hammad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Claire den 25. apr. 2023
Thank you for staying with us!

10/10 – Utmerket

Gideon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was super friendly and excellent!
Bodde her 1 natt i april 2023
Svar fra Residence Inn by Marriott Lexington City Center den 19. apr. 2023
Thank you for the kind words! We look forward to hosting you again.

10/10 – Utmerket

Lisa

Bodde her 1 natt i april 2023
Svar fra Residence In by Marriott Lexington City Center den 9. apr. 2023
Thank you for staying with us!

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location to explore downtown.
The location of the hotel is perfect for a fun night exploring different restaurants and bars right outside your door. There were so many fun places within easy walking distance! It is also a few minute walk to UK campus which we explored as well. We couldn't imagine a more ideal location if you want to be able to walk around downtown. The hotel was beautiful and clean. The bed was extremely comfortable and we enjoyed breakfast as well.
Bodde her 2 netter i mars 2023
Svar fra Claire den 13. mars 2023
Thank you for your kind words! We look forward to hosting you again.

10/10 – Utmerket

Chelsea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was immaculate. There were some noisemakers next door, so the walls might be a little thin, but it wasn’t enough of an issue to interrupt our stay or warrant concern. The room was beautiful, the crustless quiche was delicious at the complementary breakfast, and the location was perfect for any downtown activities. We are already planning our next stay!
Bodde her 1 natt i februar 2023
Svar fra Claire den 3. mars 2023
Thank you for the kind words! We look forward to hosting you again soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Claire den 12. feb. 2023
Thank you for your feedback!

8/10 – Bra

JULIE J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I originally booked a stay at Residence Inn as I wanted a kitchen and cook if I wanted. When I arrived my reservation had been cancelled and I was moved to a room in the adjoining Marriott Hotel. Room was nice but had a tiny fridge which had no freezer and I could barely fit my good items into the fridge.
Bodde her 1 natt i januar 2023
Svar fra Residence Inn by Marriott Lexington City Center den 1. feb. 2023
Thank you Julie J for your honest feedback. We are sorry that your reservation had to be changed. We appreciate your understanding and hope to see you again.

4/10 – Dårlig

Emelie

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Bodde her 1 natt i januar 2023
Svar fra Residence Inn by Marriott Lexington City Center den 25. jan. 2023
Thank you for providing your honest feedback. We greatly apologize for falling short on meeting your expectations.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
central location. very clean.
Svar fra Claire den 16. jan. 2023
Thank you for your feedback! We look forward to hosting you again soon.

10/10 – Utmerket

DONALD og BAY SPRINGS

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Thomas W

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay was wonderful from check in to check out. The hotel was clean and beautifully appointed. Our studio room came with a comfortable king size bed and a nice kitchenette and sitting area. Best of all, the hotel staff were friendly and helpful.
Bodde her 1 natt i desember 2022
Svar fra Claire den 7. jan. 2023
Thank you for your kind words! We look forward to hosting you again soon.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Noisy on Main Street
Bodde her 1 natt i desember 2022
Svar fra Claire den 9. des. 2022
Thank you for your honest feedback. Should you choose to return, we would be happy to accommodate a room facing away from the street.

10/10 – Utmerket

Zhong Wei

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022
Svar fra Claire den 9. des. 2022
Thank you for your kind feedback! We look forward to hosting you again.

10/10 – Utmerket

Jason

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2022
Svar fra Claire den 2. des. 2022
Thank you for leaving your honest feedback!

10/10 – Utmerket

Arian

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

Kimberly

Unprofessional
Hotel charged our stay twice. We prepaid under Hotels.com, but when the hotel swiped my card for incidentals they charged me again. It took accounting several days to correct this and numerous phone calls. Very unprofessional for the front desk clerk to miss that this was a prepaid reservation.
Bodde her 1 natt i oktober 2022
Svar fra Guest Experience Manager den 7. okt. 2022
Thank you for your survey.