Lobby
Sjekk tilgjengelighet

Anmeldelser av TRU by Hilton Lehi, UT

2.5 out of 5
TRU by Hilton Lehi, UT
1776 Ashton blvd, Lehi, UT

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 561 av totalt 968 anmeldelser." "
Rangering på 8 − Bra. 221 av totalt 968 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 968 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 968 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 968 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Page

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Rex John

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 2 netter i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Rex John, for your business and your review. We'd love to know how we could have earned a 5. Please come see us again.

2/10 – Forferdelig

Sukesh

Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Dear Sukesh, we are so sorry that you did not enjoy your stay with us. We'd love to know what we could have done better.

8/10 – Bra

Kara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice play for a reasonable price. Definitely would stay again.
Bodde her 2 netter i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Kara we are so glad that you enjoyed your stay with us! Please come see us again, we'd love to earn a 5.

10/10 – Utmerket

Kathy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Kathy, we are so glad you enjoyed your stay. Please come see us again soon.

8/10 – Bra

Beth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing that was not perfect was a soap dispenser kept dripping all over the counter on our things. We could not get it to stop. No big deal.
Bodde her 2 netter i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Beth, for staying with us and for your review.We apologize for the inconvenience that the soap dispenser caused and will have the situation looked into. We hope to see you again soon.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good location
Bodde her 3 netter i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Robert for staying with us. We'd love to know how we could have earned a 5. Hope to see you again soon.

10/10 – Utmerket

JR

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place to stay.
Bodde her 1 natt i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, JR, we are so happy that you enjoyed your stay with us. Please come see us again soon.

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk help is superb!
Bodde her 1 natt i mai 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you so much Jennifer! We are so glad you enjoyed your stay with us. Please come see us again soon.

8/10 – Bra

Emma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Emma, for staying at our hotel and for completing a review. We'd love to know what we could have done to earn a 5.

10/10 – Utmerket

Henry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff. Clean and modern. Just a little far to walk for anything.
Bodde her 4 netter i april 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Henry, we are so glad you enjoyed your stay with us!

10/10 – Utmerket

R Wayne

Bodde her 1 natt i april 2024

10/10 – Utmerket

Ryan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property and location were easy to access. It was nice.
Bodde her 2 netter i april 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Ryan, we are pleased that you enjoyed your stay. Hope to see you again soon.

10/10 – Utmerket

Sonja

Reiste med partner
Likte: Fasiliteter
Just what we needed!
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 26. apr. 2024
So glad to hear that Sonja! Please come see us again.

10/10 – Utmerket

Danyette

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay! Front desk staff was fantastic. The mirror in the bathroom is well lit for doing makeup and can fit two people. Loved that there was a bench under the tv that could fit two full size suitcases open on their sides! There was also a wall of hooks that were very useful for coats and purses. The fresh made pancakes were yummy for the free breakfast too! Great stay! Would return:)
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 26. apr. 2024
Thank you, Danyette we are so pleased, you enjoyed your stay! Hope to see you again soon.

8/10 – Bra

Maureen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Tammy - Director of Sales den 26. apr. 2024
Good morning Maureen,Thank you for sharing feedback on your stay, we appreciate your review and your business. We'd love to know what we could have done better.

2/10 – Forferdelig

Rosa

We didn’t even get to stay because it was over booked
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 26. apr. 2024
Dear Rosa,We apologize for the confusion with your reservation. We hope that you will give us another change to make a better experience for you.

2/10 – Forferdelig

Jodie og Fresno

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 26. apr. 2024
Dear Jodie,We apologize that your stay did not go as planned. Please allow us another chance to make a better impression..

10/10 – Utmerket

Jason

Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Thank you, Jason, we are so pleased you enjoyed your stay with us. Hope to see you again soon!

2/10 – Forferdelig

Grace

Bodde her 2 netter i april 2024
Svar fra Tammy - Director of Sales den 20. mai 2024
Dear Grace,We apologize that you did not enjoy your stay with us. May we ask the specifics? We'd love to know how we could have done better.

10/10 – Utmerket

Eddie

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable beds.
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 15. apr. 2024
Thank you, Eddie for your review and of course your business. Hope to see you again soon!

10/10 – Utmerket

Arjun

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property for one night stay..
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 15. apr. 2024
Thank you, Arjun, we are so glad you enjoyed your stay. Please come see us again soon.

10/10 – Utmerket

brent

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 9. apr. 2024
Thank you, Brent, for staying with us! We are so glad you enjoyed your stay and hope to see you again soon.

8/10 – Bra

Monte

Forretningsreisende
Likte: Renhold og personale og service
The room was cramped and I hit my leg on the poorly designed bedframe multiple times. The mattress itself was comfortable, but the bedframe was awful. It was very clean and the staff members were great.
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 8. apr. 2024
Hello Monte,Thank you for your kind review, we are so pleased that you enjoyed your stay overall. We apologize for the issues with the bedframe. Please consider coming back to see us again.

10/10 – Utmerket

Maegan

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AMAZING staff, beautiful space, lovely rooms, incredible view of the mountains! Absolutely recommend this hotel!!!
Bodde her 1 natt i april 2024
Svar fra Tammy - Director of Sales den 5. apr. 2024
Thank you so much Maegan! Your review has made our day. Please come see us again soon.

10/10 – Utmerket

Christine

Likte: Renhold, personale og service og fasiliteter
my assigned room had a crack to the outside over the heating vent. I put a couple of pillows over it to keep out the wind and rain. Breakfast was great. Nearest place to get anything was the Maverick gas station about a quarter mile away. Next to the freeway, but no freeway noise.
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 2. apr. 2024
Dear Christine,Thank you so much for staying with us and sharing feedback on your stay. We apologize for the crack above the heating unit, it will be addressed our maintenance team we appreciate you reporting it. Hope to see you again soon!

10/10 – Utmerket

Adam

Likte: Overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i mars 2024
Svar fra Tammy - Director of Sales den 29. mars 2024
Thank you, Adam, we are so glad you enjoyed your stay! Please come see us again soon.

4/10 – Dårlig

Shalisa

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were sketchy individuals there and the cops came the last night i was there. Pretty sure people were dealing drugs out of their room on the floor i was staying in. There was at least 5 cops going into a room while i was headed back to my room from the pool. The individuals had already left so the cops didnt catch them. I will not be staying there again because i was trying to recover from surgery and i wasnt able to sleep well because i was stressed about the sketchy people.
Bodde her 3 netter i mars 2024
Svar fra Tammy - Director of Sales den 27. mars 2024
Dear Shalisa,We are so sorry to read about your experience at our hotel. We apologize that you were not able to sleep well during your recovery. The situation that you describe is not the norm at our hotel, we hope that you will consider giving us another chance to make a better impression.

4/10 – Dårlig

Angela

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The property was nice, but the beds were terrible. For such a new hotel I expected better.
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 27. mars 2024
Thank you, Angela, for staying with us and sharing your feedback about your stay. We apologize that you were not comfortable in our bedding. Your comments will be shared with the staff, management and ownership of the hotel for future improvements.

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay in Lehi!
Bodde her 2 netter i mars 2024
Svar fra Tammy - Director of Sales den 25. mars 2024
Thank you, Scott, for your business and your review. We hope to see you again soon!

10/10 – Utmerket

Chelsea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Tammy - Director of Sales den 19. mars 2024
Thank you, Chelsea, for your business and your review. We are so glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great placement in Lehi
Bodde her 2 netter i mars 2024
Svar fra Tammy - Director of Sales den 14. mars 2024
Thank you, David, we are so glad you enjoyed your stay with us. Please come see us again soon.

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was super clean
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 12. mars 2024
Thank you, Samantha, we are so glad you enjoyed your stay with us! Please come see us again soon.

10/10 – Utmerket

Kimberlee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and staff
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 12. mars 2024
Thank you, Kimberlee, we are so pleased you enjoyed your stay! Hope to see you again soon.

10/10 – Utmerket

Narges

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Good breakfast, every day there was an option for egg and kind of sausages with other usual breakfast options. Clean bedroom, comfy bed. The heater was a little bit noisy. Location is good. Hot tub and pool was very clean. Cosy lobby.
Bodde her 4 netter i mars 2024
Svar fra Tammy - Director of Sales den 8. mars 2024
Thank you, Narges for staying with us and for your positive review! We are so glad you enjoyed your stay, please come see us again soon.

8/10 – Bra

Scott

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tammy - Director of Sales den 7. mars 2024
Thank you, Scott for your business and your review. We hope to see you again soon.

10/10 – Utmerket

PHILIP

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy freeway access, clean, good staff
Bodde her 2 netter i februar 2024
Svar fra Tammy - Director of Sales den 1. mars 2024
Thank you, Philip we are so glad, you enjoyed your stay! Please come see us again soon.

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and professional. Especially the girl work nights she was amazing 👏
Bodde her 1 natt i februar 2024
Svar fra Tammy - Director of Sales den 1. mars 2024
Thank you for such a positive review, Amanda! We are so glad you enjoyed your stay and hope to see you again soon.

10/10 – Utmerket

Jill

Bodde her 1 natt i februar 2024
Svar fra Tammy den 23. feb. 2024
Thank you, Jill, we are so glad you enjoyed your stay with us. Come see us again soon.

10/10 – Utmerket

Emily

Bodde her 1 natt i februar 2024
Svar fra Tammy - Director of Sales den 20. mars 2024
Thank you, Emily, we are so pleased that you enjoyed your stay! Hope to see you again soon.

10/10 – Utmerket

Karen og whittier

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Tammy den 23. feb. 2024
Thank you for your business and your review! We hope to see you again soon.

10/10 – Utmerket

Adam

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Tammy - Director of Sales den 12. feb. 2024
Thank you, Adam, we are so glad you enjoyed your stay with us. Please come see us again soon.

10/10 – Utmerket

Pam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Tammy - Director of Sales den 8. feb. 2024
Thank you, Pam, we are so glad you enjoyed your stay! Hope to see you again soon.

10/10 – Utmerket

Alejandro

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Tammy - Director of Sales den 8. feb. 2024
Alejandro, we are so pleased you enjoyed your stay with us! Hope to see you again soon.

10/10 – Utmerket

Val og Auburn

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
I really liked it, the room is clean, parking is convenient, there is billiards, breakfast!!!
Bodde her 2 netter i februar 2024
Svar fra Tammy - Director of Sales den 5. feb. 2024
Thank you, Val, we are so pleased that you enjoyed your stay with us! Hope to see you again soon.

10/10 – Utmerket

Elena og Redmond

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel
Bodde her 2 netter i februar 2024
Svar fra Tammy - Director of Sales den 5. feb. 2024
Thank you Elena! We are pleased to hear you enjoyed your stay. Please come see us again soon.

10/10 – Utmerket

Rodd

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place. Very clean. Friendly staff.
Bodde her 1 natt i februar 2024
Svar fra Tammy - Director of Sales den 5. feb. 2024
Thank you, Rodd, we are pleased that you enjoyed your stay with us! Hope to see you again soon.

10/10 – Utmerket

Adam

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2024
Svar fra Tammy - Director of Sales den 5. feb. 2024
Thank you, Adam, we are so glad you enjoyed your stay with us! Please come back again soon.

4/10 – Dårlig

Molly

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was dirty, floors were sticky, hair left in the shower and on the floor when we checked in. The fridge was full of to go food from the previous people. The pool floor was dirty and had toe nail clippings and food on it. Lots of hair in the pool. All of the staff was super friendly and nice though!
Bodde her 1 natt i januar 2024
Svar fra Tammy - Director of Sales den 29. jan. 2024
Dear Molly,We are so disappointed to read your review of our property. Please accept our sincere apology for the cleanliness issues that you experienced. We take guest comments very seriously and your feedback will be shared with the staff and management of the hotel for improvement. We hope to have another opportunity to provide a better experience.

10/10 – Utmerket

LEVI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Tammy - Director of Sales den 29. jan. 2024
Thank you, Levi we appreciate your business and your review! Please come see us again soon.