Tomannsrom – superior | Safe på rommet, skrivebord, blendingsgardiner og strykejern/-brett
Sjekk tilgjengelighet

Anmeldelser av Leonardo Hotel Leeds

4 out of 5
Leonardo Hotel Leeds
Brewery Place, Leeds, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 376 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 312 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 64 av totalt 1000 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tommy

Bodde her 4 netter i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Oddbjørn

Likte: Renhold og personale og service
Greit sentralt slitt
Greit sentrumsnært hotell (tidl Jurys inn) første gang her etter mange turer til Leeds! Uheldig med rommet? veldig lytt til naboen skyldes trolig n låst mellomdør!? Grei pris m frokost som var helt i UK standard! Ikke umulig at det bookes ved en senere anledning.
Bodde her 3 netter i desember 2023
Svar fra Front Office den 11. jan. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

roy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Front Office den 5. des. 2023
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4/10 – Dårlig

Jan Erik

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Trenger oppgradering og bedre service/innstilling.
Slitt rom, store problemer med nøkkelsystemet, dårlig service, dårlig serviceinnstilling. Trenger vedlikehold og oppgradering. Har jevnlig booket mange rom og vil nå vurdere alternativer.
Ikke imponerende standard på håndverket eller vedlikeholdet
Ikke imponerende standard på håndverket eller vedlikeholdet
Ikke imponerende standard på håndverket eller vedlikeholdet
Ikke imponerende standard på håndverket eller vedlikeholdet
Bodde her 3 netter i november 2023
Svar fra Front Office den 5. des. 2023
Thank you for taking the time to share your feedback. We will pass this onto the relevant management team.

8/10 – Bra

Torstein Stoknes

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotel for en gruppe.
Store fine stille rom rom. Gode senger. Super frokost og bra bellngenhet. Anbefales
Bodde her 4 netter i november 2023
Svar fra Front Office den 17. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Jan Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always good to stay at Leonardo!
Always good to stay at Leonardo Quiet, central, safe and all facilities we need is available;-)
Bodde her 2 netter i oktober 2023
Svar fra Front Office den 12. nov. 2023
Thank you for taking the time to share your feedback. It's with your feedback that allows us to improve our guest experience.We do hope to welcome you back to our hotel very soon!

8/10 – Bra

Tom

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Romrengjøring
Litt dårlig rengjøring på rommet. En dag var det ingen der.
Bodde her 4 netter i oktober 2023
Svar fra Front Office den 12. nov. 2023
Thank you for taking the time to share your feedback. It's with your feedback that allows us to improve our guest experience.We do hope to welcome you back to our hotel very soon!

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Trenger oppussing
Slitt rom, dårlig standard på bad, dårlig trykk i dusjen
Bodde her 2 netter i september 2023
Svar fra Front Office den 12. nov. 2023
Thank you for taking the time to share your feedback. It's with your feedback that allows us to improve our guest experience.We do hope to welcome you back to our hotel very soon!

4/10 – Dårlig

Rune

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

4/10 – Dårlig

Atle

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Veldig dårlig renhold av rommene
Bodde her 5 netter i august 2023

10/10 – Utmerket

Jan Erik

Bodde her 1 natt i august 2023

8/10 – Bra

Arild

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Leonardo Hotel Leeds Team den 30. juni 2023
Thanks for the high score! We look forward to welcoming you back to the hotel soon.

6/10 – Grei

Trond

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2022

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dårlig renhold
Fikk tildelt handicap rom. Bad var skittent. Sopp langs kanter i dusj, og dusjforheng så gammelt at det var gult og stivt i nedre del. Ikke renhold på 3 overnattingsdøgn. Hyggelig reservasjons betjening.
Bodde her 3 netter i august 2022
Svar fra Ellie den 29. aug. 2022
Good Evening,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Bra

Oddvar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2022
Svar fra Jurys Inn Leeds Team den 27. apr. 2022
Thank you for taking the time to complete this review. We look forward to hopefully seeing you again at Jurys Inn Leeds, sometime soon :) Kind Regards

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2019
Svar fra Sabine Kurina den 3. apr. 2019
Dear Guest, Thank you for taking the time to respond with your review of your recent stay with us here at Jurys Inn Leeds. We are delighted to see that you have enjoyed your stay with us here and I can assure you that this will be shared with the whole team. It is our aim to constantly meet and exceed guest expectations and your feedback is much appreciated. We strive to ensure a comfortable and enjoyable stay is had by all as we continuously work towards great customer service. We hope that on your next trip to Leeds we can welcome you back to the hotel. Sabine Kurina Front Office Manager

8/10 – Bra

Lars Eirik

Likte: Renhold, personale og service og romkomfort
Fint hotell med sentral beliggenhet
Fint hotell med sentral beliggenhet for shopping. Gåavstand til Elland Road (tre kvarter). Grei frokost.
Bodde her 3 netter i desember 2018
Svar fra Arianna den 14. des. 2018
Dear Lars Eirik Thank you very much for your kind comments following a stay with us here at Jurys Inn Leeds. We are delighted to hear this great feedback and look forward to welcoming you back here in the near future. Kind regards, Arianna Bellia Insights Duty Manager

8/10 – Bra

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice easy walk to center
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Reeve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ashwin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Short walk from the train station and a very clean and welcoming hotel
Bodde her 2 netter i april 2024

10/10 – Utmerket

Davide

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brief stay but good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sandra

Bodde her 1 natt i april 2024

8/10 – Bra

Mary

Likte: Personale og service
Bodde her 1 natt i april 2024

8/10 – Bra

william

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel had stayed previously when it was Jurys Inn. Staff were excellent front desk staff arranged taxi for departure efficiently and helpfully. Nice hotel
Bodde her 1 natt i april 2024

6/10 – Grei

Thomas

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Power went off in the room in the middle of the night. Clearly something that’s a common issue as the lady on reception knew straight away what to go and try and get it back on (this caused my phone and laptop not to charge through the night though which was an inconvenience ) socket next to bed have a little warning sign on saying phones only and the staff suggested/hinted that I could have plugged something else in there which wasn’t true. I’m an electrician and don’t really understand why the rooms would be wired in a way that a single fault kills the power to the room lights, bathroom lights, as well as all sockets. Bathroom was also fairly grubby and had sharp metal bits above the bath where it looked like handrails had been removed/ripped off the wall. Breakfast was nice. In a good location next to the river and only a short walk into the centre of Leeds.
Bodde her 2 netter i april 2024

6/10 – Grei

Gary

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Outdated bathroom with mould around the bath ..
Bodde her 1 natt i april 2024

10/10 – Utmerket

Gayle

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Adam

Reiste med en gruppe
Likte: Renhold og personale og service
People Fighting in the lobby late at night was not great. Made me feel unsafe
Bodde her 1 natt i april 2024
Svar fra Front Desk den 12. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

2/10 – Forferdelig

sean

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Extremely dirty room, issues locking door, leaky shower, a real letdown!
Bodde her 1 natt i april 2024
Svar fra Front Desk den 12. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Rory

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 2 netter i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Julie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think this hotel was a very wonderful place to stay. The room and beds are lovely and the staff were very kind. We also had a nice view and a decent TV. My only complaint would be the shower was not quite strong enough but still good.
Bodde her 1 natt i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is easily within walking distance for evening nightlife shopping. The immediate area is clean and tidy with a convenient Sainsbury's just round the corner. The staff are friendly and the room was clean and a good size (the bed was amazing). I'd pint for one of the executive suites though as I seem to remember the standard rooms are a bit small and basic. Overall I'd happily stay here again. Very happy with our booking.
Bodde her 1 natt i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Grei

Mona

Likte: Renhold og personale og service
Staff members were nice but the room had no fridge
Bodde her 2 netter i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Marian

Likte: Personale og service
Bodde her 3 netter i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Fatima

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Grei

monique

Likte ikke: Overnattingsstedets bygg og tilstand
The hotel is very basic and the price point for it is wrong. Too expensive for what they offer, or what the don’t offer. I would describe the hotel as functional with out a functional price point
Bodde her 1 natt i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4/10 – Dårlig

Lee

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Honestly, it was not great! So our door keys had to be well I lost count how many times, the air con did not heat up so had to ask for a heater the bathroom had grout all over walls and something on shower curtain that looked like blood from god knows where from! Also the bath panel had a bit come away and if your like me that sits on the edge of the bath and take your socks off well this hurt my foot as it was sharp! We could not connect to the free WiFi was told maintenance would come the next day and a manger to see us yet never happened staff seemed friendly and very nice but for a four star this in my opinion is far from carpet seems in hall ways torn and have gaps and I was in a superior executive king room that was not superior in my beliefs no offer of a room move and also a gap that was so big under the door that I could not sleep properly as it felt unsafe yes we stayed as we travelled rather far and my husband really enjoys Leeds the gap under the door so big I have pictures that the remote can easily fit under it also was told that would be sorted during our visit out the first night and was not! Shall be requesting a refund of somewhat that does live up to the star rating and expectations you portray to the guest as this was not a great experience and I know you was fully booked but nothing offered to us for an apology for the issues with the room at all yet we spoke to several staff who said they would put it on handover for the managers.
Bodde her 2 netter i mars 2024

6/10 – Grei

Phillipa

Likte ikke: Overnattingsstedets bygg og tilstand
Rooms tired and in need of refurbishment.
Bodde her 1 natt i mars 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Grei

Natisha

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Impossible to park nearby the hotel, we drove around in circles for a long time. Lobby area is pleasant and open. Keycard entry to the lifts not in use. Corridoors to rooms dreary, rooms OK but wouldn't run to stay here again.
Bodde her 4 netter i februar 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Chloe

Bodde her 1 natt i februar 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Philip og Sheffield

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Did exactly what we needed for a place to sleep for a few hours. Would definitely stay again..
Bodde her 1 natt i februar 2024
Svar fra Front Office den 4. apr. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Originally booked a standard room but the loo light didnt work so was upgraded to an executive room. Thank you!! Breakfast was delicious I particularly enjoyed the fresh fruit salad and the buffet mushrooms. Hubby enjoyed it all!! Was walkable distance to city centre and to the national museum of armouries
Bodde her 2 netter i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Nicola

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Subsidised car park close by
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

Hannah

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 stars. 10/10 would stay again
Hotel was absolutely spotless from the second we walked in the door. All members of staff were friendly and helpful. Room was spotless, beds comfy and warm.
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Never again!
Awful. Had to change room 3 times, the first had a leak and a dirty old paint bucket to catch the water. The second the air conditioning was set to a low temperature and broken so the room was very cold. The third, the shower was broken. In all rooms the carpets were cleary not cleaned and contained hair grips and miscellaneous items along with visible scraps of paper etc.
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Grei

Peter

Likte: Renhold, personale og service og romkomfort
Basic hotel Room I had was basically on the landing near the lift
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Grei

Simon

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice hotel
Bodde her 1 natt i januar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Office den 15. feb. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!