Eksteriør

Anmeldelser av Hampton Inn & Suites Albany Airport

2.5 out of 5
Hampton Inn & Suites Albany Airport
45 British American Blvd, Latham, NY

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 635 av totalt 1167 anmeldelser." "
Rangering på 8 − Bra. 273 av totalt 1167 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 1167 anmeldelser." "
Rangering på 4 − Dårlig. 77 av totalt 1167 anmeldelser." "
Rangering på 2 − Forferdelig. 77 av totalt 1167 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Siv

Bodde her 1 natt i januar 2024
Svar fra Sarah den 31. mars 2024
We appreciate you taking time to review our property. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.

8/10 – Bra

Rizalino og Central Islip

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Empire state trail is nearby for biking.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great workout room and pool. High quality breakfast in the morning.
Bodde her 1 natt i mai 2024

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice spacious room
Bodde her 2 netter i mai 2024

6/10 – Grei

William

Likte: Personale og service
The staff was very helpful and friendly. The hallway noise was load.
Bodde her 1 natt i mai 2024

8/10 – Bra

Kurt

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only one downside. Carpet was stained and needs replaced.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Eric

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mark og Topeka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really great place. Clean, quiet, great staff, wonderful area. Terrible breakfast. Not sure what the meat was that looked like bacon, but it was not edible. Eggs were powered and the juice glasses were the size of a shot glass.
Bodde her 3 netter i mai 2024
Svar fra Sarah den 25. mai 2024
Dear Mark, we appreciate your feedback. Thank you for choosing our hotel. I am happy that you enjoyed your stay with us. I do apologize for the quality of the breakfast foods. We do hope to be able to welcome you back as a guest again soon.

6/10 – Grei

Cynthia

Likte: Renhold
Was very upset that the shuttle to airport would not begin until later in morning than I needed it. I booked airport hotel so that I could take the shuttle but had to pay for Uber even though shuttle van was right there. Nobody would drive it for us.
Bodde her 1 natt i mai 2024
Svar fra SS den 25. mai 2024
Dear Cynthia, I do apologize for the inconvenience of our hotel shuttle services hours. Unfortunately, before our shuttle hours, we do not have staff available to assist with the transportation for you. I do hope that you would give us another chance and we will be able to welcome you back when you are in our area again.

8/10 – Bra

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and good for a night's stay. The hot water at breakfast was actually hot, which I really liked!
Bodde her 1 natt i mai 2024
Svar fra Sarah den 25. mai 2024
Dear Cynthia, I appreciate your positive feedback about our hotel. I am very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back as a guest in our hotel.

4/10 – Dårlig

Trevor

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very dirty room. Would like a full refund!!
Bodde her 1 natt i mai 2024
Svar fra Sarah den 25. mai 2024
Dear Trevor, I am sorry to hear that your stay did not meet your expectations. Unfortunately, we are not able to refund your stay. We did try to rectify the situation by offering you to change rooms, in which you have declined that offer. If you would like to discuss this more in detail, please call the hotel.

10/10 – Utmerket

marcel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Sarah den 25. mai 2024
Dear Marcel, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. I'm looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

Nancy

Reiste med familie
Likte ikke: Personale og service
Room was supposed to be serviced every two days. Checked in Thursday. No service on Saturday and had to argue to get service on Sunday. Bathroom sink had virtually no water pressure...water trickled out. Climate control system in room didn't work well. Television-no channel guide provided in room. The remote had no "guide" button. Discovered the TV guide channels by accident. Very difficult to get to the channels with the remote. Whole system needs upgrade.
Bodde her 4 netter i mai 2024
Svar fra SS den 25. mai 2024
Dear Nancy, I am sorry for the inconvenience of not having your room services on that Saturday. Unfortunately, when guest have a sign on their doors in the morning, our staff does not go in rooms.

10/10 – Utmerket

Helen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff was excellent Transportation to airport was very convenient
Bodde her 1 natt i mai 2024
Svar fra Sarah den 25. mai 2024
Dear Helen, Thank you for your positive feedback about your stay and our property. We truly appreciate your business and trust in us. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back in the hotel in the near future.

8/10 – Bra

Rmar og Bronx

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a great stay, would have been even better if the breakfast was better. Quiet , clean and comfy. A better breakfast would be a way better rating. !!
Bodde her 2 netter i mai 2024

8/10 – Bra

Melvelyn

Likte: Personale og service og overnattingsstedets bygg og tilstand
Low stock on fridges
Bodde her 1 natt i februar 2024

6/10 – Grei

Melvelyn

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The ac is to low. All times I’ve been there if gets way to hot.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

AMBER

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Sarah den 18. mai 2024
Dear Amber, Thank you for your positive review. I am very happy to hear that you enjoyed your stay with us. We look forward to welcoming you back as a guest in our hotel.

6/10 – Grei

Shannen

Reiste med familie
Likte: Renhold og personale og service
Room was very small and the ac was very loud. Otherwise it was clean
Bodde her 1 natt i mai 2024
Svar fra Sarah den 18. mai 2024
Dear Shannen, I am sorry for the inconvenience of the room being small and the issue with the ac being loud, but I am very pleased to hear that you enjoyed your stay with us. We hope to be able to welcome you back again, as a guest in our hotel.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice staff, nice breakfast
Bodde her 1 natt i mai 2024
Svar fra Sarah den 16. mai 2024
Dear Karen, I appreciate your positive feedback about our hotel. I am very happy that you have a very positive experience with our staff and our amenities. We hope to be able to welcome you back in your future travels back this area.

4/10 – Dårlig

Gina

Likte: Personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elizabeth

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very friendly lady who checked us in, clean room
Bodde her 1 natt i mai 2024

8/10 – Bra

Micky

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
TV offering was not good. The guide said one thing and when the channel was selected, something else was showing.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Janice

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Convenient location for travelers.
Bodde her 1 natt i mai 2024

6/10 – Grei

Gayle og Heber

Likte ikke: Fasiliteter
Very difficult to find from the airport. No restaurant in the hotel and only one fast food restaurant nearby.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dave

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the airport. Nice clean facility. Friendly staff.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Pamela

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so helpful and friendly I definitely will be back
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Amy

Bodde her 2 netter i januar 2024

6/10 – Grei

Chris

Reiste med familie
Likte ikke: Fasiliteter
Looked like room was updated but toilet was old with rust inside bowl, there clearly was a mat that taken off the inside of the bathtub , bed mattress was like cardboard
Bodde her 2 netter i mai 2024

8/10 – Bra

Mart

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast could have been better.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When I’m researching a hotel, I like to read other reviews. I am looking for a review that mentions cockroaches. That is the dealbreaker. One review with cockroaches and I’m out. I didn’t see any review for this hotel for cockroaches so I went ahead and booked it and I’m glad I did. I didn’t see any cockroaches or any other bugs. The staff was extremely friendly, even having a tiny screwdriver on hand so that I could fix my glasses. There was coffee out that was nice and hot anytime I wanted it. The breakfast was breakfast. Not great not bad. I heard somebody complaining when I got there, but the staff seemed very willing to help so I thought that was promising. I think when staying at hotels people expect perfection and that’s just not realistic. This place isn’t perfect, but it was a great place to stay for two nights. I would stay there again. I would bring my partner with me.
Bodde her 2 netter i mai 2024

6/10 – Grei

Joseph A

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Very disappointed that the pool was not an available when we partially chose this hotel because of the pool for my 8 yr old.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jessie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sarah den 4. mai 2024
Thank you for your review of your stay. I am glad that you enjoyed your stay with us. We are looking forward to welcoming you back to our hotel in the near future.

8/10 – Bra

Constance

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Needs some upgrades
Bodde her 2 netter i mars 2024
Svar fra Sarah den 4. mai 2024
Thank you for your candid feedback of your stay. I am glad that overall, you enjoyed your stay with us. I am sorry for any inconvenience of the things that need to be upgraded. We hope you give us another chance to serve you.

8/10 – Bra

Thomas

Bodde her 1 natt i april 2024
Svar fra Sarah den 25. mai 2024
Thank you for taking your time to review our property. We truly appreciate your business and trust in us. I am happy to hear our services has met your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 – Forferdelig

Rebecca

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have visited this hotel many times over the years and have referred friends and family here. This time I had a prepaid room at the end of a long day of travels and arrived late - called ahead to make sure they knew I was coming and room was held. I arrived at almost midnight to a room that was saturated with cigarette smoke. It had obviously been a smoking room that wasn’t stripped - it made me want to vomit to be in there. I called the front desk and was told the hotel was sold out and sorry. Do not stay in room 406 if you are a nonsmoker. Wanted to take a bath but found pubic hair and grit in the tub so opted out. Fortunately I had a small can of Lysol with me. Between that and the bathroom exhaust fan I made through the night. The horrible coffee on the way out was a bonus. So disappointed and no compensation offered. Sad.
Bodde her 1 natt i april 2024

10/10 – Utmerket

edward og syracuse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A better than expected place to stay
Bodde her 3 netter i april 2024
Svar fra Sarah den 30. apr. 2024
Dear Edward, Thank you for your review. I am very pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back to the hotel as a guest in the near future.

8/10 – Bra

Lily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff at checkin and the room was great. Clean and updated. The breakfast was not good. Bacon was not real bacon. People were throwing it away. Toaster don’t work. Muffins were from fridge and stale.
Bodde her 1 natt i april 2024
Svar fra Sarah den 30. apr. 2024
Dear Lily, thank you for taking time to review your stay with us. I am happy to hear that our staff made your stay pleasant. I am disappointed to hear that the breakfast selection was not up to par. I hope to see you again as a guest in our hotel.

6/10 – Grei

Dave

Likte: Overnattingsstedets bygg og tilstand
When I checked in an asked if they had coffee early in morning because we had an early flight to Florida. They said yes /24 hours. 2:30 am I go down to lobby for coffee, one was empty and the other was ice cold
Bodde her 1 natt i april 2024
Svar fra SS den 4. mai 2024
Thank you for your candid feedback. I do apologize for the coffee not being up to par. I have passed that information along to the personnel concerned. We hope you give us another chance to make it right.

10/10 – Utmerket

MARK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sarah den 25. apr. 2024
Thank you for your review. I am glad that you enjoyed your stay with us. We look forward to seeing you again as a guest in our hotel.

10/10 – Utmerket

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They was very nice and the front representative was very helpful.
Bodde her 1 natt i april 2024
Svar fra SS den 25. apr. 2024
Dear Andrea, Thank you for your kind words. We appreciate your business and your trust in us. We are very happy to hear that you enjoyed your stay with us.

6/10 – Grei

Yvan

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Pas à la hauteur des Hampton Inn
Bodde her 1 natt i april 2024
Svar fra SS den 4. mai 2024
I am very disappointed to hear that our services did not meet your expectations of Hampton Inns. We hope you give us another chance, and we be able to welcome you back in the hotel again as a guest.

2/10 – Forferdelig

Christopher

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Carpets are worn, faucets leak, hvac is old and noisy, front desk staff unable or unwilling to provide a pillow for the hide a bed for my son. “We don’t have any extra pillows” is what I was told. A hotel without an extra pillow should tell you all you need to know.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Joanne

Reiste med familie
Likte: Fasiliteter
Very clean.Staff was very kind and knowledgeable
Bodde her 1 natt i april 2024
Svar fra Sarah den 25. apr. 2024
Dear Joanne, Thank you for your review of your stay with us. We truly appreciate your feedback. We look forward to welcoming you back as a guest.

8/10 – Bra

Diane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Clean.
Bodde her 1 natt i januar 2024

6/10 – Grei

Thomas

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Rooms were not very nice, carpet was pulling up off floor, coat rack pulling out of the wall, needs renovation and updating
Bodde her 1 natt i april 2024

10/10 – Utmerket

Klementina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Excellent
Bodde her 1 natt i april 2024
Svar fra Sarah den 4. mai 2024
Thank you for your review of our property. Thank you for choosing to stay with us, and we are very happy to hear that you enjoyed your stay. Looking forward to seeing you again.

10/10 – Utmerket

jeanette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sarah den 30. apr. 2024
Thank you for your review and choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall it was a good experience
Bodde her 2 netter i april 2024
Svar fra Sarah den 4. mai 2024
Thank you for your review of your stay. I am glad that overall, your experience with us was a good one. Hope to be able to serve you again, when you are traveling this way again.

10/10 – Utmerket

Mary

Reiste med familie
Good
Bodde her 1 natt i april 2024
Svar fra Sarah den 4. mai 2024
Dear Mary, truly appreciate your business and your trust in us. I am very happy that our hotel has met your expectations and needs. Hope to be able to welcome you again in the near future.