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Anmeldelser av The Signature at MGM Grand (All Suites)

4.5 out of 5
The Signature at MGM Grand (All Suites)
145 East Harmon Avenue, Las Vegas, NV

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 976 av totalt 1588 anmeldelser." "
Rangering på 8 − Bra. 342 av totalt 1588 anmeldelser." "
Rangering på 6 − Grei. 114 av totalt 1588 anmeldelser." "
Rangering på 4 − Dårlig. 69 av totalt 1588 anmeldelser." "
Rangering på 2 − Forferdelig. 87 av totalt 1588 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lorie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful and clean. Great staff!
Bodde her 2 netter i mai 2024
Svar fra The Signature Management Team den 27. mai 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

6/10 – Grei

Irene

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Had communication problem with front desk person that told me I had to go from tower 3 to tower 1 to mail out a letter. Front desk person neglected to communicate the hours that the office I had to drop it off in. Walked to tower just to have their front desk person tell me it’s closed . She did give me the times they are open. The only bright spot in this encounter was that the tower 2 person noticed I was upset about the lack of communication or just taking the letter at tower1. Front desk person could have put it in the proper drop box. The person from Tower 2 asked what was upsetting me and after I told him he offered to put it into the drop box for me after he was off from his shift!! More people need to be responsive and kind to help out in a very small matter that became a big problem. Side note, tower 3 receptionist took about 4 minutes just to get an answer about me mailing out a letter. Very bad training and direction of staff!!
Bodde her 5 netter i mai 2024
Svar fra The Signature Hotel Management Team den 26. mai 2024
Good Morning,Thank you for choosing the Signature at MGM Grand and for taking the time to complete this survey. We will ensure our staff is aware on the proper procedures of outgoing mail. We apologize for any inconvenience this may have caused. Again, Thank you for your feedback.

10/10 – Utmerket

Tina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra The Signature Hotel Management Team den 26. mai 2024
Good Morning,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank You,

10/10 – Utmerket

lorie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean. Great room. Great staff.
Bodde her 1 natt i mai 2024
Svar fra The Signature Management Team den 25. mai 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 – Utmerket

Mele

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great
Bodde her 2 netter i mai 2024
Svar fra The Signature Management Team den 22. mai 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 – Utmerket

Trey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely
Bodde her 2 netter i mai 2024
Svar fra The Signature Management Team den 21. mai 2024
On behalf of all of the team members here at The Signature, we would like to thank you for this great review! We are thrilled that you enjoyed your experience!

10/10 – Utmerket

Mackenzie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had excellence all around, will return in the future
Bodde her 1 natt i mai 2024
Svar fra The Signature Team den 19. mai 2024
Thank you so much for your recognition! Until the next time!

10/10 – Utmerket

MARY JANE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place and service. We enjoyed our stay. Definitely will go back.
Bodde her 1 natt i mai 2024
Svar fra The Signature Team den 19. mai 2024
Thank you so much for your recognition! Until the next time!

10/10 – Utmerket

Lee

Bodde her 3 netter i mai 2024
Svar fra The Signature Team den 19. mai 2024
Thank you so much for your recognition! Until the next time!

2/10 – Forferdelig

Sandra

Likte ikke: Renhold og fasiliteter
There was very dirty streaks across the table, sofa and the chair had water or (something else) stains, the pull out couch was out of date and very uncomfortable (grandparents had one similar In the 1980’s) unsanitary would be an understatement. If I had to guess I would say there may have been children in the room just prior to us checking in but clearly it was not cleaned properly or even close for that matter. The king size bed had springs so squeaky that rolling over would wake you up. So I went out to the parking lot and stayed inside my vehicle. I won’t be staying at this resort in the future. I made a video as well, because I am going to be requesting a refund, and I think it is well deserved.
Bodde her 1 natt i mai 2024
Svar fra The Signature Management Team den 21. mai 2024
Thank you for your feedback regarding your recent stay. Please afford us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you.

8/10 – Bra

Kelvin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place to stay, close enough to The Strip but not that close! The kitchenette facilities give flexibility and comfort. Pool area is good. Access to all the MGM facilities is a bonus.
Bodde her 7 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 17. mai 2024
Good evening,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kitchenettes highly convenient and useful. Amenities and access to MGM grand convenient. Best of both worlds.
Bodde her 7 netter i mai 2024
Svar fra Signature Managment den 16. mai 2024
Good morning,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

6/10 – Grei

Jeff og SYDENHAM

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We original were booked in a delux suit with mountain view balcony when we checked in they said they can update our room for 80 dollars a night seeing it was our wedding we took the upgrade however the area thecwasher is in was filthy no one has cleaned that space in a long while also when we asked for room clean they made the bed .. our coffee pot was left dirty and old coffee filter in , I cleaned my own bathtub daily as they did not , I actually did more cleaning than i expected and we natually keep our rooms clean. Very dissapointed as I felt we were taken advantage of as tourist. It was unfortunate .
Bodde her 4 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Sai Harika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Signature Managment den 15. mai 2024
Good afternoon,Thank you for your 5 out of 5 rating! We hope to see you again soon here at The Signature.Thank you,Signature Management

10/10 – Utmerket

Chris og Methley

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent non-smoking option for staying in Vegas. Large clean rooms and easy to walk to the main MGM Grand. Only thing to note is that there is an extra charge of $9 per bottle of water that they make available in the room for guests so don't makebthe mistake of not reading the label!
Bodde her 6 netter i april 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Alexandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the tub in the room. I wish pool 1 was open instead of having to go down to pool 2
Bodde her 3 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Edward og Canyon Country

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful spot!! I love how it’s close to MGM and the strip but not in it. Makes it the perfect spot to stay when in Vegas, it’ll be my go to now. Beautiful spacious rooms, quiet and more family oriented which is nice.
Bodde her 2 netter i mars 2024
Svar fra The Signature Management Team den 13. mai 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

10/10 – Utmerket

Rupinder Kaur

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Mélanie

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
C’était notre 4e fois à cet hôtel. Nous avons choisi d’y retourner car notre expérience des fois précédentes était parfaite. Cependant, cette fois, nous avons trouvé que la qualité de la chambre avait diminué au fil des ans… matelas très inconfortable et literie défraîchie…
Bodde her 3 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

gloryllie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra The Signature Hotel Managment Team den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very easy to get around. Great location with clean rooms.
Bodde her 3 netter i mai 2024
Svar fra The Signature Management Team den 12. mai 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 – Utmerket

Allison

Bodde her 3 netter i mai 2024
Svar fra The Signature Management Team den 13. mai 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 – Utmerket

Alfredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra The Signature Management Team den 13. mai 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

8/10 – Bra

Uttama og Mumbai

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall good
Bodde her 2 netter i mai 2024
Svar fra The Signature Hotel Managment Team den 11. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra The Signature Management Team den 12. mai 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 – Utmerket

Stanley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay. Staff was Professional and friendly. The suites where clean and comfortable. We will be back. We come to Las Vegas often, this was definitely one of best stays.
Bodde her 4 netter i mai 2024
Svar fra Signature Managment den 10. mai 2024
Good afternoon,Thank you very much for your review! We look forward to seeing you again soon here at the Signature. Best Regards,Signature Management

4/10 – Dårlig

Brent

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No automatic drapes ! Very far from food and casino
Bodde her 4 netter i mai 2024
Svar fra Signature Managment den 10. mai 2024
Good afternoon,Thank you for your review. We're sorry to hear that we didn't have your preferred preferences here at The Signature. Thank for staying at our hotel.Best Regards,Signature Management

6/10 – Grei

Chariti og San Jose

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It's clean and a break away from the strip but SOOOO close to walk. There's a tunnel walkway to MGM Grand. Very easy. We were put into an ADA room, which had some small issues in the bathroom. Also, the space between the bottom of the bathroom door and the tile floor is about 1.5 inches.... ZERO #2 privacy. Because it's ADA and everything is setup for that, the closet rod was 4 feet from the floor. My long dresses couldn't be hung. Not the room I'd pick but the room we got, perhaps from getting a too cheap package through Expedia. The fold out couch was used and it was very comfy. There is no substantial food on property. They have kitchenettes. Very close walk to target for water. Water in room is $9 per bottle. Has fridge that works. Overall, it's ok.
Bodde her 3 netter i april 2024
Svar fra The Signature Hotel Managment Team den 10. mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Bernard W. Cicirelli,

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A little difficult checking in because the reservation was made through E x p e d i a.
Bodde her 4 netter i april 2024
Svar fra The Signature Hotel Management Team den 8. mai 2024
Good Morning,Thank you for choosing The Signature for your recent stay. We apologize for any delays during the check in process. We hope that our front desk team was able to rectify the situation in a timely manner. We thank you for your feedback and hope so see you again in the near future.Thank You,

8/10 – Bra

Jeffrey

Was the first time in Vegas good experience
Bodde her 4 netter i april 2024
Svar fra The Signature Hotel Managment Team den 5. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Wilfrid Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the quiet and the no-smoking Having the in door walk way between the towers and main hotel is excellent.
Bodde her 5 netter i april 2024
Svar fra The Signature Hotel Managment Team den 2. mai 2024
Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

8/10 – Bra

Shayna og Bridgewater

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shaynabergeron6@gmail.com
Bodde her 1 natt i april 2024
Svar fra The Signature Management Team den 3. mai 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will make this my go-to each time I visit Vegas! Had security staff at entrance to property and the condos are connected to the MGM Grand where you can access the monorail (and floating river!) Close walking distance to the Strip. The gym is great but can get very crowded. Room is very quiet with a beautiful view. Only drawback is that valet parking is not available after 10pm.
Svar fra The Signature Hotel Management Team den 29. apr. 2024
Good Afternoon,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

8/10 – Bra

Aaron

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Rooms were ok. My issue was lack of food around the area. I had to walk to the MGM to look for a couple of sprites at night, since the vending machines didn't work and there was no on site store.
Bodde her 2 netter i april 2024
Svar fra The Signature Management Team den 30. apr. 2024
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean quiet and safe
Bodde her 4 netter i april 2024
Svar fra The Signature Hotel Managment Team den 30. apr. 2024
Thank you for your feedback, and 5 out of 5 rating.

10/10 – Utmerket

Brad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Signature Hotel Managment Team den 29. apr. 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay, and we look forward to your next visit to The Signature.

10/10 – Utmerket

Henry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet part of MGM complex about 5-10 minute indoor walk to gaming floor/Grand lobby. Spacious room with small kitchenette (fridge free to use). Pool at each of 3 towers (in summer) plus access to main pool complex.
Bodde her 3 netter i april 2024
Svar fra Signature Managment den 25. apr. 2024
Good morning,Thank you for your feedback and your good rating about our hotel! We hope to see you again soon here at The Signature.Best Regards,Signature Management

8/10 – Bra

Carl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay no issues wish the pools in tower 1 and 3 were open
Bodde her 4 netter i april 2024
Svar fra Signature Managment den 24. apr. 2024
Good morning,Thank you for your feedback. Our pools at tower 1 and 3 will be opening up for our summertime. We hope to see you soon again here at the Signature.Best Regards,Signature Management

10/10 – Utmerket

Morgan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property. Very convenient. Will definitely stay again.
Bodde her 4 netter i april 2024
Svar fra The Signature Team den 24. apr. 2024
Thank you so much for your review. We will be happy to see you again at the Signature hotel. Please feel free to contact us if you have any questions or concerns.

10/10 – Utmerket

Dr. Idris

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
MGM charges more than the property taxes quoted on Expedia site when you check in and they hold on to the extra charge for up to 3 weeks after you checked out. Not a fair practice.
Bodde her 2 netter i april 2024
Svar fra The Signature Team den 24. apr. 2024
Thank you for your review Dr. Idris. It looks like the incidental deposit has already been released on our end on 4/18. Please contact your bank if it is still holding on your bank account. Please feel free to contact us through phone or email if you need our assistance.

10/10 – Utmerket

Carol og Ft Washington

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra The Signature Management Team den 23. apr. 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 – Utmerket

robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
noise from nearby airport
Bodde her 3 netter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,We're sorry to hear that you experienced some noise staying inside your room. In the future we would be happy to assist you with available options to best assist you with any issues.Thank you,Signature Managment

10/10 – Utmerket

Josh C

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy and clean
Bodde her 1 natt i april 2024
Svar fra Signature Managment den 24. apr. 2024
Good morning,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,Signature Management

6/10 – Grei

Maria

It was okay
Bodde her 2 netter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,Thank you very much for your feedback! May we kindly ask what it would take to receive a perfect score from you? We're always looking for ways to even better our guest experience.Thank you,Signature Managment

10/10 – Utmerket

David Paull Van

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were upgraded to a 1 bedroom suite upon arrival free of charge. Staff is great. Rooms are clean and comfortable. Our first time but would definitely stay again.
Bodde her 4 netter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,Thank you very much for your feedback! We look forward to seeing you back again.Thank you,Signature Managment

2/10 – Forferdelig

Anahita

Svar fra Signature Managment den 9. mai 2024
Good afternoon,Thank you for taking the time on leaving us your rating. May we kindly ask what it would take for us to receive a perfect score from you? We're happy to hear all our guest's feedback to look for more ways on even bettering our guest service.Thank you,Signature Managment

10/10 – Utmerket

Chris og toms river

Bodde her 5 netter i april 2024
Svar fra The Signature Hotel Managment Team den 9. mai 2024
Thank you so much for the positive review. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to your next visit to The Signature.

8/10 – Bra

Catherine

Bodde her 3 netter i april 2024
Svar fra The Signature Hotel Management Team den 8. mai 2024
Good Morning,Thank you for your feedback. We are delighted to know you enjoyed your stay.Thank You,

10/10 – Utmerket

Elizabeth og Cottage Grove

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra The Signature Hotel Managment Team den 18. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Aaron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel! We had an amazing stay. The only downside was our room downgrade. We had originally booked a room with a balcony and we got downgraded to a room without a balcony.
Bodde her 3 netter i mars 2024
Svar fra The Signature Management Team den 15. apr. 2024
Thank you for choosing The Signature at MGM Grand while visiting Las Vegas. Thank you for also sharing your feedback. We regret to hear about your disappointing experience at check in which fell short of your expectations. This feedback will allow us to address these concerns with the respective teams. Thank you again for bringing this to our attention.