Terrasse/patio

Anmeldelser av Volcano Lodge Hotel & Thermal Experience

4 out of 5
Volcano Lodge Hotel & Thermal Experience
7 Km West From La Fortuna, La Fortuna, Alajuela

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 742 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 190 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 1008 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Flemming

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022
Svar fra Volcano Lodge, Hotel & Thermal Experience den 13. juni 2022
Dear Flemming, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 – Utmerket

Mayrelis og Cutler Bay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place!
Bodde her 3 netter i mai 2024

8/10 – Bra

Faris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is in a great location. The facility is amazing. Family friendly.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fun!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous location, would go back!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Daniel

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Angela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mi experiencia ha sido muy buena. Disfrutando de las amenidades del hotel. Pudimos relajarnos en las aguas termales y usar la piscina.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place! Loved everything about it.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

FERNANDO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean property. Thermal pools are great.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marie og Kissimmee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was extremely impressed with this property. check in and stay was seamless and perfect. Staffs were extremely professional and friendly. The room was very clean with nice decor. Around the property, was clean and grounds very well kept. Hot spring and pool area were phenomenal. We dined in the restaurant and the food and bar drinks and menu options were awesome. They have multiple bars and they open late. I highly recommend the property and this was our 3rd visit to costa rica, we will definitely stay again. Thank you for a great experience!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property, amazing volcano view, great food. Very friendly and accommodating staff. Excellent service. Highly recommend
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Kanwalpreet og Mississauga

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nadya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed everything from our stay at this hotel (room, grounds, staff, dining options, etc).
Bodde her 3 netter i april 2024

10/10 – Utmerket

Ricardo

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service by the staff all over the hotel was excellent, super kind and very friendly. Food was great and the location is very nice. The rooms are spacious and clean and also the view from the volcano was amazing
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Ronnie

Likte: Personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Debra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great pool side dining and thermal springs with multiple pools to enjoy. Great value and location.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Echo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

JULIA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, great service. Food was under-seasoned but otherwise very good. Room (junior suite) was fantastic with private thermal pool. The only big negative was a horrible mattress. It was like sleeping on cement floor. I have been in severe pain the whole vacation as a result. Front desk and housekeeping did not provide a solution saying the mattresses are brand new. No softer mattress or topper available. No attempt to fix the issue.
Bodde her 3 netter i april 2024

6/10 – Grei

Christie

Likte: Personale og service og fasiliteter
The grounds of the property were beautiful! The rooms needed updating and felt dark and a bit grimey
Bodde her 4 netter i april 2024

8/10 – Bra

BRINDA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room is old style but all other thing good
Bodde her 2 netter i april 2024

10/10 – Utmerket

Henry og Orlando

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing to complaint about it. Overall nice! I will come back.
Bodde her 2 netter i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and very happy to read your comment. We hope you enjoyed your trip to Costa Rica. Pura Vida!!!

8/10 – Bra

Edward

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Internet was extremely slow and there was only one outlet in the room making it difficult to keep devices charged. Overall it’s a nice hotel with excellent grounds, wonderful staff, good food and a great happy hour.
Bodde her 3 netter i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. We will take your comments into account with our technical team. Pura Vida!!!

10/10 – Utmerket

Robert

Bodde her 3 netter i april 2024

10/10 – Utmerket

John

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our family of 5 with 3 small children enjoyed our stay. Very welcoming, great hot springs, pool, and peaceful atmosphere. Very kind and helpful staff!
Bodde her 4 netter i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments, we will take them into account. Pura Vida!!!

10/10 – Utmerket

Osvaldo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second time here, I am not received my room upgrade
Bodde her 1 natt i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments, we will take them into account. Please just remember that the upgrades depend on the availability of rooms. Pura Vida!!!

10/10 – Utmerket

carine

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and location.
Bodde her 4 netter i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Thank you also for your comments. Pura Vida!!!

10/10 – Utmerket

Erika

Bodde her 1 natt i april 2024

10/10 – Utmerket

maria

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value. However, be careful with your belongings. One of my beach dresses got stolen next to the swimming pool.
Bodde her 1 natt i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for your comments! We will take them into account to improve. We hope you enjoyed Costa Rica. Pura Vida!!!

10/10 – Utmerket

Prakash

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place. You can just spend time here itself. The Hot Spring are great
Bodde her 2 netter i februar 2024
Svar fra HAC den 17. apr. 2024
Thank you very much Prakash for choosing us for your vacation! We hope you enjoyed Costa Rica. Pura Vida!

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Relaxing spot
Bodde her 2 netter i september 2023
Svar fra HAC den 17. apr. 2024
Thank you very much for choosing us as your accommodation option, we hope you have enjoyed the area: Pura Vida!

10/10 – Utmerket

Preeya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra HAC den 27. apr. 2024
Thank you very much for choosing us as your accommodation option, and we hope you enjoyed your trip to Costa Rica. Pura Vida!!!

10/10 – Utmerket

Justin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed here with my family of 4 (two boys 7 & 11) in March 2024. The property is absolutely beautiful, the views of the volcano are surreal, and the staff and food was outstanding. We ate in town twice and it was good both times, but we were all wishing we had eaten at the resort instead. The pools were great and were at different temperature levels from very hot to refreshingly cool. The location is close to Hanging Bridges, Arenal hikes, La Fortuna waterfalls, and much more. I couldn't recommend more!
Bodde her 3 netter i mars 2024
Svar fra HAC den 27. apr. 2024
Thank you very much Justin for staying with us! We hope you enjoyed Costa Rica!

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish we would have stayed longer!
Bodde her 2 netter i mars 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 28. mars 2024
Dear Emily! Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 – Utmerket

Duke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very unique resort. The room that we rented had its own private hot spring. Its located in the back, so it was quiet and private. If you wanted to use the main hot spring, they are jetted and each area was a privare area. The resort was close to all the activities and restaurant and security was aleays walking around and sitting at front gate. It is very safe. Breakfast was very good also. Highly recomend.
Bodde her 2 netter i mars 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 26. mars 2024
Dear Duke, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mars 2024
Svar fra HAC den 25. mars 2024
Thanks for your visit and for your evaluation!Pura vida!!!

10/10 – Utmerket

Dinu

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Incredible natural habitat, well groomed. Spas, Pools, thermals are high class; you don’t need ecotermales.
Bodde her 1 natt i mars 2024
Svar fra HAC den 25. mars 2024
Thank you for choosing to stay with us and for taking the time to provide your feedback. We are delighted to hear that you enjoyed your time with us, and your kind words serve as a great motivation for us to continue striving to satisfy our future guests.Best regards,

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i mars 2024
Svar fra HAC den 25. mars 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate hearing about your experience and are delighted to know what you enjoyed. Your feedback is invaluable to us as we strive to exceed the expectations of our future guests.Warm regards, pura vida!

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra HAC den 18. apr. 2024
Thank you very much for valuing our services, we hope you have enjoyed our property and the area. Pura Vida!

10/10 – Utmerket

Vinay

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
beautiful property exterior, close to most interests, fantastic breakfast, very wondeful staff, very clean outside area, wonderful thermal too. the rooms left a lot to desire for... walls are thin and my neighbors were shouting and fighting until late into the night. rooms were by themselves a little dated, not enough charging ports and very small room for the price they charge... overall not a wow experience with thw rooms
Bodde her 2 netter i mars 2024
Svar fra HAC den 25. mars 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate hearing about your experience and are delighted to know what you enjoyed. Your feedback is invaluable to us, and we take both the positives and areas for improvement seriously as we strive to exceed the expectations of our future guests.Warm regards, pura vida!

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best to have a car if you stay here. Otherwise you are eating at the one restaurant or taxiing to to restaurants. Not much walkable nearby. People seem to love it here so I may be an outlier, but I don't see the joy of a volcanic hot bath in the tropics. I'm looking to cool off, not warm up and the colder pools are quite small.
Bodde her 4 netter i mars 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 13. mars 2024
Hello David. Thank you so much for your recent visit and for your comments. Pura vida!

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The gardens here were outstanding. We got a superior room with our own tiny backyard oasis with lawn chairs and our own thermal rock tub! Incredible! Food and staff were amazing! Great pool and thermal pools, rooms were very clean and comfortable. Would go back in a heartbeat. And you can’t beat the view of the Volcano from the lodge
Bodde her 2 netter i mars 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 13. mars 2024
Dear Stephanie, Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

10/10 – Utmerket

robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful grounds. Pleasant staff. Comfortable bed. Lovely pools
Bodde her 2 netter i februar 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 13. mars 2024
Dear Robert, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 – Utmerket

Elizabeth og Buxton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved this resort. Everything is sparkling clean. All staff was friendly and helpful. Loved the pools, hot springs, barrel sauna, hang out lounge and delicious breakfast. Room was comfy and cozy but we didn't spend anytime there except to sleep. They do this thing early morning where they hang bananas and it attracts all these gorgeous birds. The views of the volcano are also Spectacular from the property.
Bodde her 2 netter i februar 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 13. mars 2024
Dear Elizabeth,Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

10/10 – Utmerket

Darlene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The thermal pool was fabulous, and the breakfast buffet was top notch. All the staff was pleasant and helpful. This was our 3rd time staying at this resort.
Bodde her 1 natt i mars 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 13. mars 2024
Hello Darlene. Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge and that you loved the service. Hope to welcome you again in a near future. Pura vida!

6/10 – Grei

Daniel

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the pool,hot springs and the grounds we very pretty
Bodde her 7 netter i februar 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 27. feb. 2024
Dear Daniel, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

10/10 – Utmerket

Vladimir

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great amenities and kind personnel service.
Bodde her 2 netter i februar 2024
Svar fra Volcano Lodge Hotel & Thermal Experience den 27. feb. 2024
Dear Vladimir, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

8/10 – Bra

joel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra HAC den 25. mars 2024
Thanks for your visit and your evaluation!Pura vida!!!

10/10 – Utmerket

Scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. Perfect location for all activities. Close to town. The thermal spas on property were great. Lots of wildlife on property too!!
Bodde her 1 natt i februar 2024
Svar fra HAC den 21. feb. 2024
On behalf of the entire Volcano Lodge, Hotel & Thermal Experience team, I would like to express our most sincere thanks for choosing to stay with us during your visit to Arenal. It has been a real pleasure to have you as a guest.We would also like to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your feedback is incredibly valuable to us as we continually strive to improve our services and provide exceptional experiences for all of our guests.We sincerely hope you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.If you plan to return to this beautiful region in the future, please do not hesitate to contact us. We will be happy to welcome you back and ensure that your next visit will be even more memorable.Thank you once again for your kind words and for allowing us to be part of your Costa Rican experience.

10/10 – Utmerket

Gerald

Bodde her 1 natt i februar 2024
Svar fra HAC den 21. feb. 2024
On behalf of the entire Volcano Lodge, Hotel & Thermal Experience team, I would like to express our most sincere thanks for choosing to stay with us during your visit to Arenal. It has been a real pleasure to have you as a guest.We would also like to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your feedback is incredibly valuable to us as we continually strive to improve our services and provide exceptional experiences for all of our guests.We sincerely hope you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.If you plan to return to this beautiful region in the future, please do not hesitate to contact us. We will be happy to welcome you back and ensure that your next visit will be even more memorable.Thank you once again for your kind words and for allowing us to be part of your Costa Rican experience.

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fantastic stay. The thermal springs were wonderful and we had a superior room which had its own individual hot springs pool/hot tub. The staff were excellent and very welcoming. The shared areas and sauna were wonderful. Meals were lovely but more pricey supper in keeping with the upscale location. Would stay again.
Bodde her 2 netter i desember 2023
Svar fra HAC den 21. feb. 2024
On behalf of the entire team at Volcano Lodge, Hotel & Thermal Experience, I want to extend our heartfelt gratitude for choosing to stay with us during your visit to Arenal. It was a true pleasure to have you as our guest.We love that you have stayed with us.We also want to express our sincere appreciation for taking the time to evaluate us and provide your feedback. Your insights are incredibly valuable to us as we continuously strive to enhance our services and provide exceptional experiences to all our guests.We genuinely hope that you enjoyed your stay with us and had the opportunity to explore and delight in the natural wonders of the Arenal area and Costa Rica as a whole.Thank you once again for your words and for allowing us to be part of your Costa Rican experience.