Bar ved bassenget

Anmeldelser av Paradise Hot Springs Thermal Resort

3.5 out of 5
Paradise Hot Springs Thermal Resort
3mi. NW of La Fortuna’s Catholic Church, Rd. to Arenal Volcano National Park, La Fortuna, Alajuela

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 482 av totalt 618 anmeldelser." "
Rangering på 8 − Bra. 107 av totalt 618 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 618 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 618 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 618 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sreedevi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

8/10 – Bra

ONEIDA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Paradise Hot Springs Team den 29. mai 2024
Thank you for your review! We're glad you enjoyed your stay. We hope to welcome you back soon!

2/10 – Forferdelig

Yoel

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
The hotel is good, and the location has a good view of the volcano, but the service is terrible, the staff is very rude. After we checked out we received a call from the reception called us to charge us 20 dollars because they couldn't find the shampoo bottle, after insisting so much that they would check that we had left it in the bathtub and to ask for the manager's contact She said that they would not charge us. We wrote to the manager to tell him what happened, who did not respond to the message, not even with an apology. After having paid $700 per night and generally poor service and the event at check-out, we do not recommend the Hotel.
Bodde her 2 netter i mai 2024
Svar fra Paradise Hot Springs Team den 29. mai 2024
Thank you for sharing your feedback. We're glad to hear that you enjoyed the good location and the view of the volcano. However, we deeply regret the issues you faced with our service.This is not the level of service we aim to provide, and it's clear we fell short during your stay. Your experience does not reflect our standards, and we will address these issues with our team to ensure better communication and professionalism. We appreciate your feedback and are committed to making improvements.Thank you for bringing these matters to our attention, and we sincerely apologize for the inconvenience you experienced. We hope you might consider giving us another chance in the future to provide you with the excellent service you deserve.

6/10 – Grei

adrian

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Property is great. It was ver clean and my room had the perfect volcano view. I had the last villa in front the volcano. The villa had a spa that didn’t work though. It was more like a little pool. Very disappointing because I paid $1200 for 2 nights and they advertised a working spa in the room. If you don’t like bugs, this is not the place to go. There is about 40 different bug species in the bathroom and balcony at night. Food is ok. If you go out you can eat better. Most of the staff are very rude. They don’t even greet you. The worst part was the check out when Eilyn, one of the front desk staff called me to let me know that my friends staying at a different room had to pay $20x 2 for missing the conditioner/shampoo bottles in the room. Very unprofessional and ridiculous. 1. We were traveling together but we have a different room. 2. The bottles were in the room at a different location. 3. I don’t see the reason for calling a different person not responsible for that room or calling at all accusing us to steal 2 empty bottles. I use my own personal shampoo and conditioner. Don’t need to steal cheap products. We asked for the manager phone number and called him but he didn’t answered. They didn’t put the included bottle of wine and we didn’t said a word. Rooms and hot springs are great but poor costumer service and professionalism. This is by far the worst experience in my life and I travel a lot.
Bodde her 2 netter i mai 2024
Svar fra Paradise Hot Springs Team den 29. mai 2024
Thank you for taking the time to share your detailed feedback. We're glad to hear that you found the property beautiful, clean, and enjoyed the perfect volcano view from your room. However, we sincerely apologize for the issues you experienced during your stay.We're very sorry that the spa in your villa was not functional as advertised, and that you encountered so many bugs. We understand how disappointing and frustrating this must have been, especially given the price you paid. Your concerns about the cleanliness, food quality, and staff professionalism are taken very seriously, and we will address these issues with our team to improve our services.We apologize for the inconvenience and discomfort caused by the incident at check-out. It was not handled appropriately, and we regret any distress this caused you and your friends. We strive to provide an excellent experience for all our guests, and it's clear that we fell short in several areas during your stay. We appreciate your honest feedback and hope you might consider giving us another opportunity to provide you with the exceptional service and experience you deserve. Thank you for bringing these issues to our attention.

10/10 – Utmerket

Kristin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay was so relaxing. The staff were friendly. Convenience store in walking distance and love entertainment in the restaurant in the evening. Enjoyed my visit.
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 28. mai 2024
Thank you so much for your kind feedback! We're thrilled to hear that your stay was relaxing and that you enjoyed our friendly staff, convenient location, and evening entertainment at the restaurant. We're glad you had an enjoyable visit and we look forward to welcoming you back soon.

10/10 – Utmerket

Ilsa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A good place to stay, especially if you like hot water in the pool
Bodde her 3 netter i mai 2024
Svar fra Paradise Hot Springs Team den 28. mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed your stay, especially our hot water pools. We strive to create a comfortable and relaxing environment for our guests. We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please let us know!

10/10 – Utmerket

Dawn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The people were friendly. Beautiful birds and saw other wildlife that my family enjoys seeing. Biggest downfall, pools close early.
Bodde her 3 netter i mai 2024
Svar fra Paradise Hot Springs Team den 27. mai 2024
Thank you for your feedback. We're delighted to hear that you found our staff friendly and enjoyed the beautiful birds and wildlife with your family. We apologize for any inconvenience caused by the early pool closure. Your comments are important to us, and we will take them into consideration as we look for ways to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay. Thank you for choosing our hotel!

10/10 – Utmerket

Julio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property
Bodde her 3 netter i mai 2024
Svar fra Paradise Hot Springs Team den 18. mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed our property. If there's anything specific you liked or if there's anything we can do to make your next stay even better, please let us know. We hope to welcome you back soon!

10/10 – Utmerket

Amelia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a beautiful resort. Great service!
Bodde her 4 netter i mai 2024
Svar fra Paradise Hot Springs Team den 16. mai 2024
Thank you for your kind words! We're thrilled to hear that you found our resort beautiful and that you received great service during your stay. Ensuring our guests have a wonderful experience is our top priority, so it's fantastic to know that we could meet your expectations. We hope to have the pleasure of welcoming you back for another memorable stay in the future.

10/10 – Utmerket

Rachel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would recommend!
Bodde her 2 netter i mai 2024
Svar fra Paradise Hot Springs Team den 13. mai 2024
Thank you so much for your recommendation! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience at our resort. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back again in the future.

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This mine and my husbands first time traveling to Costa Rica and Paradise Hot Springs was hands down the best place to stay! We thoroughly enjoyed the hot springs and the room! The view is absolutely spectacular! Will definitely be staying there again!
Bodde her 3 netter i mai 2024
Svar fra Paradise Hot Springs Team den 11. mai 2024
We're absolutely thrilled to hear that your first experience traveling to Costa Rica and staying at Paradise Hot Springs was such a wonderful one! It's fantastic to know that you thoroughly enjoyed both the hot springs and your room. And of course, we couldn't agree more about the spectacular view – there's truly nothing quite like it. We're honored that you've chosen to stay with us and that you're already planning to return. We can't wait to welcome you back for another amazing stay! If there's anything special you'd like to experience during your next visit, please don't hesitate to let us know.

10/10 – Utmerket

Jordan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property really had a cozier and peaceful feel than what was pre imagined. Loved the private hot tub on our private balcony for a night soak. Room was large and perfectly cooled. Bathrooms are beautiful and huge. With their waterfall shower Hot spring pools were amazing l. Not crowded at all. All the different temperatures made relaxing easy as taking 10 steps. The view of the volcano is unobstructed and BEAUTIFUL
Svar fra Paradise Hot Springs Team den 10. mai 2024
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our property exceeded your expectations and provided you with a cozy and peaceful atmosphere. It's fantastic to know that you enjoyed the private hot tub on your balcony, as well as the spacious and well-cooled room. We're delighted that you appreciated the beautiful and expansive bathrooms, as well as the hot spring pools with their variety of temperatures, providing you with a relaxing and uncrowded experience. And of course, the unobstructed view of the volcano adds to the beauty of your stay. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable visit in the future. If there's anything else we can do to enhance your experience, please let us know!

10/10 – Utmerket

EUSTAQUIO

Reiste med familie
Likte: Fasiliteter
It is a good option considering price around the property.
Bodde her 2 netter i mai 2024
Svar fra Paradise Hot Springs Team den 9. mai 2024
Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon. If you have any further feedback or if there's anything we can do to enhance your experience, please feel free to reach out to us.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a small quiet property! Great access to many fabulous adventures and fantastic hot spring pools with a nice variety in water temperature. After a day of adventure I went to the spa for an over the top deep tissue massage!!! Would highly recommend!
Bodde her 4 netter i mai 2024
Svar fra Paradise Hot Springs Team den 7. mai 2024
Dear Guest, thank you for your incredible review!We're so happy to hear you enjoyed the peacefulness of our property and that the location was perfect for your adventures. We love that you found the hot spring pools fantastic, with a variety of temperatures to suit your needs.And how wonderful to hear that your deep tissue massage at the spa exceeded your expectations! We strive to provide exceptional wellness experiences and are thrilled it hit the spot.

10/10 – Utmerket

Eric

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean and felt very safe. All the staff were very friendly.
Bodde her 2 netter i mai 2024
Svar fra Paradise Hot Springs Team den 7. mai 2024
We're thrilled to hear that you had a positive experience at our hotel! Maintaining a clean and safe environment is one of our top priorities, so it's great to know that you noticed. Our team strives to provide friendly and welcoming service, so your kind words are truly appreciated. We look forward to welcoming you back in the future!

10/10 – Utmerket

Andres

Bodde her 1 natt i april 2024
Svar fra Paradise Hot Springs Team den 21. mai 2024
We're thrilled to hear that you had such a positive experience at our resort. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing our resort!

8/10 – Bra

Jose

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Las habitaciones están excelentes, los acabados y la limpieza nos gustaron. En la recepción al hacer check in, no nos gustó el trato, fue un trato poco profesional y descuidado, esta fue nuestra primera impresión al ingresar
Bodde her 1 natt i april 2024
Svar fra Paradise Hot Springs Team den 29. apr. 2024
Agradecemos tus comentarios sobre las habitaciones y nos alegra saber que quedaste satisfecho con los acabados y la limpieza. Sin embargo, lamentamos profundamente escuchar sobre tu experiencia en la recepción durante el check-in. El trato poco profesional y descuidado no refleja nuestros estándares de servicio, y te ofrecemos nuestras más sinceras disculpas por cualquier inconveniente que esto haya causado. Apreciamos tu honestidad y tomaremos medidas para abordar este problema con nuestro equipo de recepción y garantizar que todos los huéspedes reciban un servicio amable y profesional desde el momento en que ingresan al hotel. Valoramos tu opinión y esperamos tener la oportunidad de brindarte una experiencia completamente satisfactoria en el futuro.

10/10 – Utmerket

Nidhi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great time!
Bodde her 4 netter i april 2024
Svar fra Paradise Hot Springs Team den 29. apr. 2024
We're thrilled to hear that you had a great time! Your enjoyment is our ultimate goal, and we're delighted that you had a positive experience during your stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon for another wonderful stay! If there's anything we can do to make your next visit even better, please let us know. Cheers!

6/10 – Grei

Douglas

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were not friendly. Not good value. Food was terrible
Bodde her 1 natt i april 2024
Svar fra Paradise Hot Springs Team den 29. apr. 2024
We're truly sorry to hear about your disappointing experience. Providing excellent service and value are priorities for us, and it's disheartening to learn that we fell short during your stay. Your feedback about the unfriendly staff, poor value, and terrible food is deeply concerning, and we sincerely apologize for any inconvenience this may have caused you. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made. We appreciate you sharing your experience with us, and we hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss or if you have any further feedback, please don't hesitate to reach out to us directly. Thank you.

8/10 – Bra

Vinh

Bodde her 4 netter i april 2024
Svar fra Paradise Hot Springs Team den 16. mai 2024
We're delighted to hear that you enjoyed your stay at our resort! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future. Thank you for choosing our resort and for sharing your positive experience!

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was gorgeous, comfortable, and had a view of the volcano and a farm from our oversized patio. The hot spring pools are amazing and the variety of things to see and do in the area is fantastic.
Bodde her 3 netter i april 2024
Svar fra Paradise Hot Springs Team den 19. apr. 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found your room gorgeous, comfortable, and with a stunning view of the volcano and farm from your oversized patio. It sounds like you had a truly memorable stay! We're delighted that you enjoyed our amazing hot spring pools and that you found the variety of things to see and do in the area fantastic. We hope you had a fantastic time exploring the surroundings and making the most of your visit. If you ever find yourself back in the area, we'd love to welcome you for another unforgettable stay!

10/10 – Utmerket

LaRona

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super friendly & helpful! Food was great and the rooms super nice and clean! The hot spring pools were very healing for me after a car accident and I am thankful how much they helped me :)
Bodde her 4 netter i april 2024
Svar fra Paradise Hot Springs Team den 17. apr. 2024
We're thrilled to hear about your positive experience at our hotel! It's wonderful to know that our staff provided friendly and helpful service, and that you found the food delicious and the rooms comfortable and clean. Your well-being is our priority, and we're grateful to have been able to contribute positively to your recovery. Thank you for sharing your feedback, and we hope to welcome you back again soon for another rejuvenating stay!

10/10 – Utmerket

Lissette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel,Isabela excellent guest service
Bodde her 3 netter i april 2024
Svar fra Paradise Hot Springs Team den 13. apr. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and that Isabela provided you with excellent guest service. Our team strives to deliver exceptional hospitality, and it's wonderful to know that Isabela went above and beyond to ensure your satisfaction. We'll be sure to pass along your compliments to her. If you ever find yourself in the area again, we'd love to welcome you back for another great experience.

10/10 – Utmerket

Whitney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was absolutely beautiful and everyone was so friendly and helpful.
Bodde her 4 netter i april 2024
Svar fra Paradise Hot Springs Team den 12. apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel absolutely beautiful and that our staff was friendly and helpful. Providing exceptional service and creating a welcoming atmosphere for our guests are our top priorities. Your feedback means a lot to us, and we hope to welcome you back for another wonderful experience in the future

10/10 – Utmerket

Addi

Reiste med partner
Likte: Renhold og personale og service
I stayed April 6 and 7th, 2024. Room 30 luxury suite which has a private jacuzzi on the top floor. On day two I stayed in the junior suite without the jacuzzi the room was a bit smaller but just as nice but had a soaking tub. Complimentary bottle of wine both nights. The only recommendation, I can provide is, better entertainment at night to attract more guess, so you don’t have to wonder in town. Also the Hot springs were spectacular and the pool bar was also great. This was my second time in Costa Rica and my first time in. La Fortuna and it was really nice.
Bodde her 1 natt i april 2024
Svar fra Paradise Hot Springs Team den 9. apr. 2024
Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you enjoyed your stay in both the luxury suite with the private jacuzzi and the junior suite with the soaking tub. Providing a variety of room options ensures that all our guests can find the perfect accommodation for their preferences.We're also glad to hear that you appreciated the complimentary bottle of wine and that you enjoyed the hot springs and pool bar. We'll certainly take your recommendation for better nighttime entertainment into consideration. Enhancing our entertainment offerings can create a more vibrant atmosphere for our guests to enjoy without having to venture into town.We hope to have the pleasure of welcoming you back for a third visit to Costa Rica, perhaps to explore even more of what La Fortuna has to offer!

10/10 – Utmerket

Jason og Sussex

Bodde her 4 netter i mars 2024
Svar fra Paradise Hot Springs Team den 29. apr. 2024
We're thrilled to hear that you had an exceptional experience during your stay! Providing our guests with the best possible experience, from the comfort of the rooms to the quality of service, is our utmost priority. We always strive to exceed our guests' expectations, and your kind words bring us joy and gratitude. We look forward to welcoming you again in the future for another fantastic stay. Thank you for choosing our hotel and for sharing your positive feedback!

10/10 – Utmerket

sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Paradise Hot Springs Team den 1. apr. 2024
We're thrilled that you had such a positive experience at our hotel. We hope to welcome you back again soon for another exceptional stay!

10/10 – Utmerket

Juan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exellent place . Great staff !!
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 31. mars 2024
We're delighted to hear that you enjoyed your stay at our hotel and that our staff met your expectations. We look forward to welcoming you again in the future!

8/10 – Bra

Jack

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place. Really enjoyed our stay. Only a couple of issues: 1) hot tub jets on our patio didn’t work and front desk said it was just meant to be a pool / dip which doesn’t make much sense 2) the only restaurant there made us walk to front desk just to make a rez for a 1/2 hr later yet there was like 10 people in the restaurant in total also just didn’t seem to make sense . However, despite these 2 issues we thought the place was wonderful and will likely be back!!
Bodde her 2 netter i mars 2024
Svar fra Paradise Hot Springs Team den 25. mars 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay at our hotel. We apologize for the inconvenience regarding the issues you experienced with the hot tub jets and the restaurant reservation process. Your comments have been noted, and we will address these matters with our team to ensure they are rectified. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 – Utmerket

Craig

Reiste med partner
Likte: Fasiliteter
Staff was just great. Lovely place!!
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 25. mars 2024
We're thrilled to hear that you had such a great experience at our hotel! Our staff works hard to ensure that all our guests feel welcome and well taken care of during their stay. We look forward to welcoming you back in the future.

10/10 – Utmerket

C. Ann

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 23. mars 2024
"Thank you for your excellent rating! We're thrilled to hear that. We look forward to welcoming you back soon!"

10/10 – Utmerket

CHI

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained facility. Room doesn’t block sounds well. Our room was close to one of the pools that has the bar so we could hear people chatting and laughing. Luckily the bar closes at 9pm but people tend to stay a little pass closing time.
Bodde her 4 netter i mars 2024
Svar fra Paradise Hot Springs Team den 21. mars 2024
hank you for sharing your feedback about your stay at our hotel. We're sorry to hear that noise from the pool area and bar disrupted your peace during the night. We understand how important it is to get a good night's rest, especially when traveling.The comfort of our guests is of utmost importance to us, and your comments are incredibly valuable. We will investigate this issue to implement corrective measures that will enhance the experience for all our guests, ensuring that the rooms are better soundproofed to provide a tranquil and relaxing environment for everyone.We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable experience.

10/10 – Utmerket

Joey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property overlooking the volcano, it was a large room that over looked the fields below Arenal, there were horses and cows right in front of our window. The breakfast was great and the hot springs were very relaxing. Great location near the down but a few kilometers away from the hustle and bustle so very peaceful.
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 19. mars 2024
Thank you so much for sharing your experience at our property! We're delighted to hear that you enjoyed your stay in Paradise. It's wonderful to know that you found our breakfast delicious and that you were able to unwind and relax in our hot springs. We hope to welcome you back again soon for another relaxing getaway!

10/10 – Utmerket

EKANKA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 7. apr. 2024
We're thrilled to receive such a glowing review from you! It's fantastic to hear that your experience with us was exceptional and that we were able to meet your expectations. We look forward to welcoming you back in the future and continuing to provide you with top-notch service. Thank you for choosing us and for taking the time to share your experience!

10/10 – Utmerket

Paul

Bodde her 2 netter i mars 2024
Svar fra Paradise Hot Springs Team den 7. apr. 2024
We're thrilled to receive such a glowing review from you! It's fantastic to hear that your experience with us was exceptional and that we were able to meet your expectations. We look forward to welcoming you back in the future and continuing to provide you with top-notch service. Thank you for choosing us and for taking the time to share your experience!

10/10 – Utmerket

KARIM

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
one of the best location in la fortuna
Bodde her 3 netter i mars 2024
Svar fra Paradise Hot Springs Team den 12. mars 2024
Thank you for your review! We're delighted to hear that you enjoyed your stay with us. La Fortuna offers so many incredible options, and we're thrilled to be considered one of the best places to stay here! We hope to welcome you again in the future. Best regards!

10/10 – Utmerket

Melissa og Littleton

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely Stay. I would recommend staying here. Nice small resort feel with amazing views, wonderful hot springs, lovely rooms and great location.
Bodde her 2 netter i mars 2024
Svar fra Paradise Hot Springs Team den 16. mars 2024
It sounds like you had a fantastic experience! Thanks for sharing your positive feedback. Hot springs and picturesque views can make any stay memorable. I hope others get to enjoy the same wonderful experience you had.

8/10 – Bra

John og Tampa

Bodde her 1 natt i mars 2024
Svar fra Paradise Hot Springs Team den 25. mars 2024
Thank you for choosing our hotel for your stay! We sincerely appreciate your feedback and rating. We are constantly looking for ways to improve and provide the best possible experience for our guests. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 – Utmerket

Jeffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
TLDR...The resort is absolutely beautiful, the views of the volcano are majestic. We only ate breakfast there, but I personally cannot understand why some people rate the breakfast badly, I'll explain later. Notes for Paradise Hot Springs Resort. I hope this helps. Checked in 2/23 through 2/27. We got delayed at the Liberia airport and our rental was given away. So after every single rental car representative at the airport had only 1 luxury SUV left, for $1200 for 8 days, I called Amex Yravel and somehow they found me a car for $500, weird. So I'd planned to be at Paradise around 545 pm and avoid having to drive on unfamiliar roads at night. I was also concerned the Resort would give away my room if I showed up late but I was able to easily communicate with the hotel via Whatsapp and let them know we'd be late. It's supposed to be a 2 hr 45 minute drive, but in the dark, in the mountains, in an unfamiliar place it was a 3 hr and 20 minute drive. Avoid driving at night in Costa Rica if you haven't done it before. Check in was an absolute breeze, and I immediately felt my anxiety from the white knuckle drive. They had a man come down, load up our bags and bring us to our room. We got a suite that was facing Arenal Volcano. I can say this was the nicest, most spacious suite I have ever seen! We were on a 3rd story suite with an incredible view of Arenal Volcano. The room was immaculate. Huge bedroom, another room with couches and minibar/coffee/fridge area, a
Svar fra Paradise Hot Springs Team den 7. mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our resort to be absolutely beautiful and enjoyed the majestic views of the volcano. We're delighted that you had a smooth check-in process and that our communication via WhatsApp helped alleviate any concerns about arriving late. It's wonderful to hear that you found your suite to be spacious, immaculate, and with an incredible view of Arenal Volcano. We appreciate your recommendation about avoiding driving at night in Costa Rica for those unfamiliar with the roads. We hope to welcome you back for another fantastic stay in the future!

10/10 – Utmerket

Justina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really pretty and clean. It’s not too big of an area so we didn’t have to walk too far for anything. The rooms and bathroom were big and very clean. Breakfast buffet had a few options and was very good as well. Hot spring pools were amazing. Overall it was great experience. Thank you for having us!
Bodde her 4 netter i februar 2024
Svar fra Paradise Hot Springs Team den 4. mars 2024
Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and found our facilities clean and well-maintained. We strive to provide a welcoming and comfortable environment for all our guests, and we're pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel!

10/10 – Utmerket

Kathleen og Silver Spring

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a wonderful time here! We stayed in a beautiful room with a view of the volcano, a balcony, and a private hot tub. The hot springs were quiet and very relaxing and the grounds are beautiful. The staff were incredibly friendly and helpful - Kerilyn organized activities for us and she and the front desk staff ensured that everything went smoothly. We enjoyed hanging bridges, La Fortuna waterfall, a night walk, and a sunset cruise on Lake Arenal. All of our events were fun and well-done. We enjoyed massages and just generally had a fabulous time. This is a perfect place to relax and enjoy Costa Rica!
Bodde her 4 netter i februar 2024
Svar fra Paradise Hot Springs Team den 27. feb. 2024
We're thrilled to hear that your stay was wonderful! We're delighted that you enjoyed our room with a view of the volcano, balcony, and private hot tub. It's also wonderful to hear that you found our hot springs quiet and relaxing, and that you felt well taken care of by our staff. Thank you for choosing us as your destination to unwind and enjoy Costa Rica! We look forward to welcoming you back in the future.

10/10 – Utmerket

Pierre G

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Paradise Hot Springs Team den 26. feb. 2024
It is an honor for us to know that your experience with us was exceptional.At Paradise Hot Springs, we continuously strive to provide our guests with the highest quality service and an unforgettable experience. Your positive feedback further motivates us to continue improving and exceeding your expectations in the future.Thank you for choosing our hotel and for taking the time to share your experience. We look forward to welcoming you again on your next visit.

10/10 – Utmerket

Peter T

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i was just what we were looking for. quiet and relaxing. Extremely pleasant staff was very helpful on advising and booking excursions. Would definitely recommend it to others as well as return again.
Bodde her 7 netter i februar 2024
Svar fra Paradise Hot Springs Team den 25. feb. 2024
Hello and thank you for your feedback! We're thrilled to hear that your stay at our hotel was just what you were looking for: quiet and relaxing. Providing a welcoming atmosphere and exceptional service is our top priority, so it's wonderful to hear that our staff was extremely pleasant and helpful during your visit. We're delighted that you enjoyed the excursions we recommended and assisted with booking. It would be our pleasure to welcome you back in the future, and we're grateful for your recommendation to other travelers. We look forward to seeing you again soon!

10/10 – Utmerket

Tiffany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were well taken care of during our stay here, beautiful location with so many pool options, thank you Kerelyn and all staff!
Bodde her 2 netter i februar 2024
Svar fra Paradise Hot Springs Team den 20. feb. 2024
Thank you for your kind words! We're thrilled to hear that you felt well taken care of during your stay and that you enjoyed the beautiful location and the variety of pool options. We'll be sure to pass along your gratitude to all of our staff. We look forward to welcoming you back again in the future!

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend
Bodde her 1 natt i februar 2024
Svar fra Paradise Hot Springs Team den 16. feb. 2024
We're thrilled to receive such positive feedback from you! We strive to ensure that your stay at our hotel is unforgettable. It's always fantastic to hear that our guests have enjoyed our thermal facilities. We look forward to welcoming you back soon for another relaxing and rejuvenating experience! If you need anything else, feel free to reach out to us. Thank you for choosing our hotel!

6/10 – Grei

Suzanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Paradise Hot Springs Team den 21. mars 2024
We're here to ensure that every experience at our hotel is the best it can be, and we'll take your feedback into consideration to identify areas where we can improve and exceed your expectations in the future.We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable experience.

10/10 – Utmerket

stacey

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property with clean and up to date - wonderful rooms! Loved the hot springs and the swim up bar was great
Bodde her 1 natt i januar 2024
Svar fra Paradise Hot Springs Team den 12. feb. 2024
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our property and found our rooms clean, up-to-date, and wonderful. It's great to know that you loved our hot springs and enjoyed the convenience of our swim-up bar. We strive to provide a memorable and relaxing experience for all our guests, and we're delighted that we were able to meet your expectations. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place
Svar fra Paradise Hot Springs Team den 12. feb. 2024
Thank you for your wonderful rating! We're delighted to hear that you found our place beautiful and worthy of a 5-star rating. We strive to create an environment that allows our guests to relax and enjoy the beauty of nature. If there's anything specific that made your stay memorable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!

10/10 – Utmerket

Jessica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful. Property was beautiful. Despite allowing day passes for the hot springs the resort never felt crowded. Beautifully view point of Volcano and spa services were top notch
Bodde her 3 netter i januar 2024
Svar fra Paradise Hot Springs Team den 12. feb. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our resort. Our team takes great pride in providing exceptional service and creating a relaxing atmosphere for our guests. We're delighted that you found our property beautiful and our staff helpful. We're also glad to hear that you appreciated the tranquility of our hot springs area and enjoyed the stunning view of the volcano. It was our pleasure to ensure that your spa experience was top-notch. We hope to welcome you back for another relaxing getaway in the future!

10/10 – Utmerket

Abby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay here!! We stayed for 5 days for our honeymoon and would absolutely go back. We thoroughly enjoyed the hot springs. Bummed we couldn’t see the volcano since it was mostly rainy during our stay, but we are just happy to be there! Highly recommend this place.
Bodde her 5 netter i januar 2024
Svar fra Warren den 29. jan. 2024
Congratulations on your honeymoon, and thank you for choosing to spend such a special occasion at our resort! We're thrilled to hear that you loved your stay and that the hot springs added to the enjoyment of your time with us.While it's unfortunate that the weather prevented a clear view of the volcano, we're grateful for your positive attitude and are delighted to know that you were happy just to be there. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.Wishing you a lifetime of happiness, and we look forward to the possibility of welcoming you back for future celebrations or just another relaxing getaway. Thank you for your kind words!