2 utendørsbassenger, bassengparasoller og solsenger

Anmeldelser av SAii Phi Phi Island Village

5 out of 5
SAii Phi Phi Island Village
49 Moo 8, Ko Phi Phi, Krabi

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 676 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 203 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 1003 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lars Frederik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Amazing hotel and location. Great breakfast buffet. Super spacious and clean rooms with lots of room to store the luggage.
Bodde her 3 netter i februar 2024
Svar fra SAii GURU den 23. feb. 2024
Dear Frederik,Thank you for sharing your thoughts on your recent stay at SAii Phi Phi Island Village. We're thrilled to hear that you found our hotel and its location amazing and that our breakfast buffet, spacious and clean rooms, along with ample luggage storage space, contributed to making your stay great.Our team of SAiiLanders is dedicated to providing a memorable experience for every InSAiider, and your feedback is a wonderful testament to their efforts. We're delighted that you enjoyed the various aspects of your visit and we hope to have the pleasure of welcoming you back in the near future for another exceptional stay.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Anders og Oslo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alt var bra. Anbefales.
Bodde her 2 netter i april 2023
Svar fra peera den 17. apr. 2023
Dear Guest, Thank you for having taken your time to share us your valued feedback. We are delighted to know that you were enjoyed your stay with us. We are looking forward to the opportunity of welcome you back again to SAii Phi Phi Island Village soon. Sincerely yours, Peera Boonsang Resort Manager

10/10 – Utmerket

Mona

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2020
Svar fra Karin Jongman, Resort Manager den 19. mars 2020
Thank you for the great rating Mona, we hope to welcome you back soon. Kind Regards, Karin Jongman Resort Manager

10/10 – Utmerket

Morten

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i november 2019
Svar fra Karin Jongman, Resort Manager den 1. des. 2019
Thank you for the great rating, much appreciated. Kind regards, Karin Jongman Resort Manager

10/10 – Utmerket

Robert John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempe fin feriested med fine bungalows
Bodde her 3 netter i november 2019
Svar fra Karin Jongman, Resort Manager den 27. nov. 2019
Thank you for the nice rating. We are pleased you enjoyed your stay with us. Best regards, Karin Jongman Resort Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig plass, service drar litt ned
Veldig flott plass, men litt skuffende service. Noen av de ansatte virket som de hatet jobben sin. Litt mangel på informasjon når utflukten vi bestilte ble avlyst. Ellers ok. Men det skal sies, det var mange flott ansatte som tok vare på oss. Flott område med nydelig utsikt og omgivelser. Rommet stod til forventningene (hadde Superior bungalow), fikk nye håndklær hver dag. Kostet 200 bath per person per vei med longtailbåt om man skal inn til "byen". Dyrere på natten.. Veldig greit om man ønsker å være på hotellet hele oppholdet. Alt i alt en kjekk opplevelse.
Bodde her 3 netter i april 2019
Svar fra Karin Jongman, Resort Manager den 26. apr. 2019
Kiitos niin paljon aikaa, että kerroit meille ja kerro meille, että olet täällä Phi Phi Island Village Beach Resortissa. Olen iloinen voidessani tietää, että nautit vierailustasi hotellissa ja kaikissa muissa tiloissa, joita voit nauttia hotellin ja sen ympäristössä. Kiitos palautteestasi, se merkitsee meille paljon, sillä se auttaa meitä parantamaan palveluitamme kaikille vieraille. Kiitos, että mainitsit henkilöstöasioista, tämä ei saisi tapahtua. Odotamme innolla teidät takaisin ensi kerralla. Parhain terveisin, Chao Treenawong, Pääjohtaja

10/10 – Utmerket

Kristina Rudnicka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lever opp til forventningene
Utrolig vakkert og velholdt hotellområde med flott natur og fantastisk utsikt mot turkist hav. Fin sandstrand og flere bassengområder. Stille og rolig. Perfekt for avslapning. Behagelige og moderne utstyrte bungalower. Behjelpelig personale. Flere restauranter, anbefaler spesielt thairestauranten. Mulighet for båtturer til nærliggende øyer samt leie av snorkleutstyr. Tennisbane. Treningssenter. Spa. Butikk med snacks, klær, kosmetikk. Ellers mulighet for å forlate hotellområde for å spise eller handle i nærliggende butikker og restauranter. Obs: man må ta en egen båt fra Tonsai Bay på Phi Phi til hotellet, disse båtene går ikke etter at det har blitt mørkt.
Bodde her 5 netter i mars 2019
Svar fra Karin, Resort Manager den 24. mars 2019
440/5000 Kjære gjest, Tusen takk for at du har valgt vårt hotell og tar din dyrebare tid til å sende oss din anmeldelse. Vi er veldig glade for å høre at du likte ferien på hotellet. Vi vil dele tilbakemelding med teamet vårt og tusen takk for komplimentet ditt. Vi ser frem til å være ditt valg av hotell for din neste tur, og vi gleder oss til å betjene deg igjen. Tusen takk Vennlig hilsen, Karin Jongman Resort Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2019
Svar fra Chao Treenawong den 12. feb. 2019
Dear valued Guest, Warm greetings and thank you for having chosen Phi Phi Island Village Beach Resort as the hotel of choice for your recent stay. I appreciate you taking the time to review your experiences with us. I am delighted to hear that you liked our resort environment. Our aim is to do our best to make our guest leave the resort with good memories. However, please accept my sincerest apologies for the areas where you feel we fell short. We look forward to welcoming you back in the very near future. With best regards, General Manager.

10/10 – Utmerket

Charlotte

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rolig, avslappende og bra!
Personalet var super hyggelige og imøtekommende. Maten var variert og god, buffen hadde forskjellig tema mat hver kveld, i tillegg var det andre resturangen på området. Kort sagt, beste opplevelsen på Phi Phi
Bodde her 4 netter i januar 2019
Svar fra Khun Chao Treenawong, GM den 28. jan. 2019
Thank you Charlotte for your nice comments after your recent stay with us. We are very pleased with the feedback. Best regards, Khun Chao Treenawong General Manager

10/10 – Utmerket

Magnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En drøm av en plass.
Det mest fantastiske opphold vi har hatt, vi fikk valuta for det vi betalte. Dyrt men fantastisk. Hotellets SPA er noe av det beste, og flotteste. Må bare oppleves. Atmosfære, stillhet og service en ikke har opplevd tidligere. Lurt å ikke ha for mye bagasje med seg om en velger rutebåten. En drøm av en plass, kommer gjerne tilbake. Siri - Norge
Bodde her 2 netter i desember 2018
Svar fra Chao Treenawong den 27. des. 2018
Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Thank you for your feedback. It means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

10/10 – Utmerket

kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Paradisbukt☺
Fantastisk flott hotell, med en perfekt beliggenhet! Egen paradisbukt, med alt man trenger☺ flotte bungalower, meget god service, både med mat og kjøring til og fra restaurant og bungalow. God frokost med mye utvalg, litt dyr middag/buffet, men fortsatt bra. Strand og bassengene var helt topp👍☺stille og rolig plass
Bodde her 2 netter i november 2018
Svar fra Chao Treenawong den 7. des. 2018
Dear Value Guest, Warm greetings and thank you for having chosen Phi Phi Island Village Beach Resort as the hotel of choice for your recent stay. I appreciate you taking the time to review your experiences with us. I am delighted to hear that you liked our resort environment. Our aim is to do our best to make our guest leave the resort with good memories. However, please accept my sincerest apologies for the areas where you feel we fell short. We look forward to welcoming you back in the very near future. With best regards, General Manager.

10/10 – Utmerket

Verifisert reisende

Fantastisk plass! Gode restauranter. Renslig. Deilig strand. Svært hyggelig personal. Kunne tenke oss tilbake
Bodde her 3 netter i november 2018
Svar fra Chao Treenawong den 27. nov. 2018
Dear Value Guest, Warm greetings and thank you for having chosen Phi Phi Island Village Beach Resort as the hotel of choice for your recent stay. I appreciate you taking the time to review your experiences with us. I am delighted to hear that you liked our resort environment. Our aim is to do our best to make our guest leave the resort with good memories. However, please accept my sincerest apologies for the areas where you feel we fell short. We look forward to welcoming you back in the very near future. With best regards, General Manager.

8/10 – Bra

Henning

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ett stort resort m lange avstander, men flotte bungalower.Lang reise til å fra pipi.
Svar fra Chao Treenawong den 7. mai 2018
Dear valued guest, Thank you so much for taking the time to share your review with us re your stay here at Phi Phi Island Village Beach Resort. I am delighted to know that you enjoyed your stay at the hotel and all other facilities that were there for you to enjoy, in and around the hotel. Your feedback means a lot to us as it assists us to improve our services to all our guests, so thank you once again. We looking forward welcoming you back again in the near future. With best regards, General Manager.

10/10 – Utmerket

Cathrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk beliggenhet!
Fantastisk resort. Helt vavittig flott frokostbuffet. Basseng flotte og strandlinjen ubeskrivelig. Koselig bungalow. Blide og imøtekommende personalet.
Bodde her 4 netter i juli 2017
Svar fra chao den 5. aug. 2017
Dear Valued Guest, First of all I apology to reply in English. Thank you very much for your lovely review of your recent stay at Phi Phi Island Village Beach Resort. We are truly thrilled with your remark of “Fantastic Resort” and enjoy I am delighted that you enjoyed your experience so much, in particular the breakfast, pool, beach, cozy bungalow and friendly & attentive staff. My team and I are committed to delivering the highest standard of guest services and are very pleased that we were able to exceed your expectations. Thank you also on your valuable comment pertaining the local village which is appreciated. I look forward to welcome you back again on your next visit! With best regards Chao Treenawong General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017
Svar fra chao den 18. juli 2017
Dear Valued Guest, Thank you for your high score review. I am pleased to hear that you enjoy your recent stay. It is always a delight to learn that our guests leave with a great memory of their stay. I look forward to seeing you again on your next visit to Phi Phi Sawasdee Khrap Chao T, General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjærestetur
Fantastisk flott hotell. Litt krunglete å komme seg hit, men det var det verdt. Om du ønsker stranden for deg selv og ikke alt bråket på Tonsai er dette stedet. Koselige lokale spisesteder bak hotellet. Anbefales!

10/10 – Utmerket

Henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastiske rom og omgivelser!
Fantastiske omgivelser, rene rom og mange muligheter. Dette stedet er et paradis på alle tenkelige måter. Passer perfekt for par og barnefamilier. Frokostbuffeten var også svært god. Reiseveien er også enkel om man reiser dit i regi av hotellet, så det lønner seg å snakke med dem direkte eller det stedet du reiser fra før man tar turen. Det som trekker litt ned er at de ansatte er svært dårlig i engelsk og det kommer opp en del misforståelser, de er heller ikke spesielt medgjørlige. Servicen i restaurantene går også litt opp og ned, da de glemmer og missforstår ordrene. Men alt i alt et herlig opphold og anbefales på det sterkeste!

10/10 – Utmerket

Katrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel-experience
If you want the ultimate luxury hotel-experience, this place is it! The staff is incredibly friendly and professional, the food is amazing and the place is truly heaven on earth! I went her with my boyfriend for a week and we had planned on going on several day-trips to islands nearby. We ended up spending most of our time around the hotel. The beach is beautiful, with the cleanest water I've seen in Thailand and the pool area is super relaxing!

10/10 – Utmerket

vinh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Deb og Donalda

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it! Wanted to stay longer. Beautifully quiet but lots to do. Spacious rooms, great food, awesome sunsets. Could use more evening entertainment - the singing group was lovely but could have used a speaker. We waited so long to be driven to our room, that we just decided to walk. Could also use a proper pier for safely disembarking the boat.
Bodde her 3 netter i mai 2024
Svar fra SAii GURU den 24. mai 2024
Dear Deb,Thank you for your lovely feedback! We're delighted to hear that you loved your stay and wished you could have stayed longer. It's great to know that you enjoyed the spacious rooms, great food, and awesome sunsets. We're glad you found our resort beautifully quiet with plenty of activities.We appreciate your suggestions for more evening entertainment and the need for a speaker for the singing group. We'll take this into consideration to enhance our guests' experiences. We apologize for the wait time to be driven to your room and will work on improving our efficiency in this area.Your feedback regarding the need for a proper pier for safe disembarking is also noted. We'll explore options to ensure a safer and more convenient arrival experience for our InSAiiders.We look forward to welcoming you back to SAii Phi Phi Island Village for an even more enjoyable stay.SAii for now,Wanlob Hasalem SAii GURU

10/10 – Utmerket

DANIEL EDWARD

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo estubo muy bien cordinado
Bodde her 2 netter i mai 2024
Svar fra SAii GURU den 20. mai 2024
Estimado Daniel Edward,Muchas gracias por tu comentario positivo. Nos alegra saber que todo estuvo muy bien coordinado durante tu estancia. Tu satisfacción es nuestra prioridad y esperamos tener el placer de recibirte nuevamente en SAii Phi Phi Island Village.SAii for now,Wanlob HasalemSAii GURU

4/10 – Dårlig

Kamilla

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This location is beautiful to look at and I was so excited to stay there in the isolated environment and don’t get me wrong. I am aware of the jungle and I am no stranger to bugs and animals. However, this was way too much. For a five star facility the room should have a better isolation from the outside insects and creatures. First night stayed there bed looked OK. I always do a bedbug check when it finally came time to go to bed during night sleep full of little bugs crawling into the bed fell and crawled on my husband’s head. Getting into the room as quickly as possible on our way back from dinner open the door for two seconds after dark sense of insects come inside the room and you then have to spray in a lot of your room with bug spray, which is super toxic for you. Husband almost got attacked by 12 monkeys simply walking back from the fun pool. At the end of the day, we’re not able to relax this was supposed to be relaxing and paying premium cost this was A terrible experience. I paid for four nights left after two nights requested a refund for the last two nights which was not provided. Management only offered to change my room however I have no trust in this establishment. Just wanted to relax on my vacation. DO NOT RECOMMEND.
Bodde her 4 netter i april 2024
Svar fra SAii GURU den 13. mai 2024
Dear Kamilla,Thank you for taking the time to share your experience at SAii Phi Phi Island Village. We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the discomfort and inconvenience you experienced regarding the presence of insects and wildlife.At SAii, we are committed to providing our InSAiiders with a serene and comfortable environment, and clearly, we did not achieve this for you. We understand the importance of maintaining a balance with our natural surroundings while ensuring the comfort and safety of our guests. We take your concerns about room isolation and the effectiveness of our pest control measures seriously and will be reviewing our protocols and facilities to address these issues promptly.We regret that the offered room change did not meet your needs and understand your decision to leave early. We are reviewing our policies regarding guest compensation in situations like this to better align with guest expectations and the level of hospitality we aim to provide.Your feedback is invaluable to us, and we are truly sorry that we fell short of delivering the relaxing experience you anticipated. We hope to have the opportunity in the future to regain your trust and demonstrate the high standards of guest comfort and satisfaction that SAii Phi Phi Island Village is known for.Thank you again for your candid feedback.SAii for now,Wanlob HasalemSAii GURU

2/10 – Forferdelig

Yaren

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
During our three-night stay for a party of five, we primarily dined and enjoyed the hotel's amenities. The rooms and beach were delightful, although the location is somewhat secluded, requiring a 20-30 minute journey by tail boat to Phi Phi Town. However, our check-out experience was awful. We discovered significant discrepancies in our final bill, with thousands of Bahts erroneously added and our receipts mixed up with others, bearing different signatures. Despite our efforts to rectify the situation, the initial response from the staff was disappointing, even resorting to threats of involving security and police. It took considerable time for the hotel to acknowledge their errors, including different signatures and additional charges on our bill. We found that we were overcharged by 10,000 Baht which is not a small amount at all. If we hadn’t checked our receipts and went along with the not so clear final bill we would have paid for things we did not have. Such service falls far short of even a one-star rating, let alone the expected five-star standard. This incident serves as a stark reminder to thoroughly review receipts, emphasizing the importance of vigilance beyond the final bill. In light of our experience, I advise caution in trusting this establishment. Absolutely appalling and just unacceptable service. PLEASE CHECK YOIR RECEIPTS WHEN CHECKING OUT. I would go as far as to say that they were trying to steal our money this way. I wonder how many people overpaid!
Bodde her 3 netter i april 2024
Svar fra SAii GURU den 30. apr. 2024
Dear Yaren,Thank you for taking the time to share your detailed feedback regarding your recent stay at SAii Phi Phi Island Village. We're glad to hear that you enjoyed our rooms and beach, but deeply regret that your checkout experience was not only disappointing but distressing.The issues you encountered with your bill are concerning and absolutely not reflective of the high standards of integrity and transparency we strive to uphold. We sincerely apologize for the errors in your billing and the unacceptable way in which it was initially handled by our staff. Resorting to threats of involving security is not in line with our values, and we are addressing this behavior immediately to ensure it does not happen again.Please rest assured that we are taking your feedback seriously and are conducting a thorough review of our billing processes to correct these failures and prevent future occurrences. Our goal is to ensure that all charges are transparent and accurate, and that all our guests feel safe and respected when resolving any issues.Your experience serves as a critical reminder of our need to continually train our staff and improve our systems. We are committed to making the necessary changes to regain the trust of our guests and ensure that our service is worthy of the five-star standard we claim.We understand if you choose not to return, but we sincerely hope to have another opportunity to restore your faith in our hotel. If there’s anything further we can do to assist you, please do not hesitate to contact us directly.Thank you again for your vigilance and for bringing these issues to our attention.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Ryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The SAII village was a 2 night stay as part of our honeymoon trip to Phi Phi. On arrival, we had our luggage taken care of, sat in reception with a fresh pineapple juice drink and a cold towel (lovely after the boat ride over). From here we checked in and a member of staff sat with us in the lobby and explained where everything is, got us to download the SAII village app on our phones (which is amazing, allows you to do everything via the app, ordering fresh towels, room service and even ordering a buggy to take you around). We then got taken to our room via a buggy and showed around our room. The room was a Deluxe Garden King Villa, the cool air-con was heaven, the room and shower facilities were great! The resort itself is easily walkable, the pools are more than big enough and plenty of loungers either around the pool or facing the beach for most of the day. The food was amazing on-site too, probably more pricier than anywhere we’ve been currently (expected). We had the most amazing 2 nights here and the staff were so polite and friendly. We got the SAII Village boat (which was arranged for us) back to Tonsai Pier to catch our Ferry back to Phuket. Would highly recommend this place and me and my wife have already spoke about returning.
Bodde her 2 netter i april 2024
Svar fra SAii GURU den 26. apr. 2024
Dear Ryan,Thank you for choosing SAii Phi Phi Island Village for your honeymoon and for sharing such a delightful review! We are thrilled to hear that your stay was nothing short of amazing. It sounds like your arrival and check-in experience set a fantastic tone for your visit, and we're glad that our SAii Village app enhanced your experience by adding convenience and comfort to your stay.It's wonderful to know that the Deluxe Garden King Villa provided a cool and comfortable retreat, and that you found our resort's amenities, including the pools and food, to your liking. We strive to ensure that every guest, especially our InSAiiders like yourself, enjoys a seamless and enjoyable experience, and it's heartwarming to hear such positive feedback about our staff's politeness and friendliness.We appreciate your recommendation and are delighted that you and your wife are already considering a return visit. We look forward to welcoming you back to SAii Phi Phi Island Village, where we hope to make your next stay even more memorable.SAii for now,Wanlob HasalemSAii GURU

8/10 – Bra

KIMBERLEY

Reiste med partner
Likte: Fasiliteter
Loved the traditional huts was very peaceful however some areas like the fun pool need some TLC tiles missing causing sharp edges etc
Bodde her 6 netter i april 2024
Svar fra SAii GURU den 21. apr. 2024
Dear Kimberley,Thank you for your feedback about your stay at SAii Phi Phi Island Village. We're delighted to hear that you loved the traditional huts and found your stay peaceful. It’s great that these aspects of our resort provided you with a serene experience.We appreciate your comments regarding the condition of the fun pool. The safety and comfort of our guests are our top priorities, and we take your observation about the missing tiles and sharp edges very seriously. Rest assured, we will address these issues promptly to ensure a safer and more enjoyable environment for all our guests.Thank you once again for helping us improve our services. We hope to have the pleasure of welcoming you back, providing not only a peaceful but also a perfectly safe and comfortable experience.SAii for now,Wanlob HasalemSAii GURU

8/10 – Bra

elizabeth og Cincinnati

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pretty spot on island. Beach deluxe king bungalow was amazing. Indoor and outdoor connecting showers! Very clean. Diving was great amd dive masters wonderful
Bodde her 5 netter i april 2024
Svar fra SAii GURU den 17. apr. 2024
Dear Elizabeth,Thank you for sharing your wonderful experience at SAii Phi Phi Island Village! It’s heartwarming to hear that you enjoyed your stay in our Beach Deluxe King Bungalow with its unique indoor and outdoor connecting showers. Cleanliness is a priority for us, and we're glad it enhanced your stay.We're thrilled that you had a fantastic diving adventure and found our dive masters to be wonderful. It’s always our pleasure to share the beauty of the island’s marine life with our InSAiiders.We look forward to welcoming you back for more memorable experiences and fun-filled adventures in our little paradise. Remember, at SAii, we're always here to ensure every moment is memorable!SAii for now,Wanlob HasalemSAii GURU

6/10 – Grei

gagandeep

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Be warned about low tide requires walking in the ocean/sand to check in check out depending on low tide times can only access resort during high tide
Bodde her 2 netter i april 2024
Svar fra SAii GURU den 17. apr. 2024
Dear gagandeep,Thank you for sharing your feedback with us. We appreciate your insights regarding the challenge of low tide and its impact on accessing the resort during certain times.We understand that the fluctuation of tides can present inconvenience, especially during check-in and check-out times. We apologize for any inconvenience this may have caused during your stay.Your feedback is valuable to us as we continuously strive to improve our guests' experiences. We will take your comments into consideration as we work towards providing more seamless arrangements for arrivals and departures during low tide periods.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.SAii for now,Wanlob HasalemSAii GURU

8/10 – Bra

Ron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beach was beautiful but there was not enough chairs around the pool
Bodde her 4 netter i april 2024
Svar fra SAii GURU den 8. apr. 2024
Dear Ron,Thank you for sharing your thoughts on your stay at SAii Phi Phi Island Village. We're glad to hear that you found our beach beautiful, but we apologize for the inconvenience regarding the availability of chairs around the pool. We understand how important it is for our guests to relax comfortably by the pool, and we regret any disappointment this may have caused.Your feedback is invaluable to us as it helps identify areas where we can improve. We will take immediate steps to address the issue with poolside seating to ensure a more enjoyable and relaxing experience for all our guests in the future.We hope to have the opportunity to welcome you back, providing a stay that fully meets your expectations and allows you to enjoy every aspect of our resort to the fullest.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

NORITERU

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family of four stayed here. Warm and thoughtful service. The quality was high and it was a wonderful experience. We would like to come back again.
Bodde her 4 netter i mars 2024
Svar fra SAii GURU den 8. apr. 2024
Dear NORITERU,Thank you for sharing your experience with your family at SAii Phi Phi Island Village. We're delighted to hear that our service warm and thoughtful and that the quality of your stay was high, making for a wonderful experience. Our team strives to create a welcoming and memorable environment for every guest, and knowing we've made a positive impact on your family's vacation is truly rewarding.We're thrilled that you would like to come back again. We look forward to welcoming your family back to SAii Phi Phi Island Village for another delightful stay.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Yohsuke

Bodde her 3 netter i mars 2024
Svar fra SAii GURU den 2. apr. 2024
Dear Yohsuke,Thank you for your concise and positive feedback on your stay at SAii Phi Phi Island Village. We're thrilled to hear that everything was to your satisfaction. Our team is dedicated to ensuring every InSAiider has a memorable and enjoyable experience, and it's great to know we met this goal for you. We look forward to the opportunity to welcome you back for another stay in the future! SAii for now, Wanlob Hasalem SAii GURU

4/10 – Dårlig

Zaira Talia

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Muy caro para lo que es
Bodde her 2 netter i mars 2024
Svar fra SAii GURU den 11. mars 2024
Querida Zaira,Gracias por compartir tus impresiones sobre tu estancia en SAii Phi Phi Island Village. Sentimos que la experiencia no haya cumplido completamente con tus expectativas en relación con el valor. Nos esforzamos por ofrecer una experiencia excepcional que justifique el precio, incluyendo nuestro entorno único, instalaciones de primera calidad, y un servicio atento y personalizado de nuestros SAiiLanders.Agradecemos tus comentarios, ya que nos brindan la oportunidad de evaluar y mejorar continuamente nuestros servicios y ofertas. Si decides visitarnos de nuevo, esperamos tener la oportunidad de superar tus expectativas y mostrar el verdadero valor de una estancia en SAii.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Elke

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A heavenly place for a quiet timeout with delecious food and friendly staff. Would love to return one day...
Bodde her 6 netter i februar 2024
Svar fra SAii GURU den 11. mars 2024
Dear Elke,Thank you so much for your kind words. We're thrilled to hear that you found our slice of paradise to be the perfect spot for a peaceful getaway. Our dedicated SAiiLanders strive to provide not just excellent service, but also delicious culinary experiences that make your stay memorable. It's heartwarming to know that you're considering a return, and we eagerly await the opportunity to welcome you back to SAii Phi Phi Island Village for another heavenly experience.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible hotel and beach. One of the best places we have ever been
Bodde her 2 netter i februar 2024
Svar fra SAii GURU den 29. feb. 2024
Dear Matthew,Thank you for sharing your incredible experience at SAii Phi Phi Island Village. We are thrilled to hear that we are among the best places you have ever been. Our dedicated SAiiLanders take great pride in making each guest's stay memorable, and it's rewarding to know that the hotel and beach left such a positive impression on you.We look forward to welcoming you back for another unforgettable visit. Until then, we wish you many more beautiful adventures.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Tom

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 star just need a little help with the check in process takes too long
Bodde her 2 netter i februar 2024
Svar fra SAii GURU den 27. feb. 2024
Dear Tom,Thank you for choosing SAii Phi Phi Island Village for your stay and for taking the time to share your experience with us. We are thrilled to receive a 5-star rating from you!We acknowledge your feedback regarding the check-in process and understand that your time is valuable. Ensuring a smooth and efficient check-in experience for our guests is a priority for us, and we regret any inconvenience you faced. Please know that we are actively working on streamlining our check-in procedures to minimize wait times and enhance our guest's overall experience from the moment they arrive.We appreciate your patience and are grateful for your constructive feedback, which plays a crucial role in our continuous efforts to improve and excel in every aspect of our service.Looking forward to welcoming you back for another memorable stay at SAii Phi Phi Island Village, where we hope to impress you not only with our warm-hearted service but also with an even more seamless arrival experience.SAii for now,Wanlob HasalemSAii GURU

6/10 – Grei

Ziwei

Bodde her 1 natt i februar 2024
Svar fra SAii GURU den 23. feb. 2024
Dear Ziwei,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. SAii for now, Wanlob Hasalem SAii GURU

10/10 – Utmerket

Jared

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place is beautiful. It’s easy to get to by boat just ask any boat at pier. The room on the beach is 10/10 best room ever. If you’re reading reviews debating to stay. Just do it it’s the best in the area. Place is full of flowers and beautiful trees smells amazing. Awesome beach. Awesome pool. Good spa!
Bodde her 1 natt i februar 2024
Svar fra SAii GURU den 23. feb. 2024
Dear Jared,Thank you for taking the time to share your wonderful feedback about SAii Phi Phi Island Village. It's fantastic to hear that you found our location beautiful and easily accessible, and that your beachfront room exceeded your expectations with a perfect score!We're delighted that our resort's natural beauty, filled with flowers and beautiful trees, contributed to the amazing atmosphere you experienced. Knowing that you enjoyed the awesome beach, pool, and our spa services truly means a lot to us.Your encouragement for others to stay with us is greatly appreciated. Our team of SAiiLanders strives to ensure every InSAiider has an exceptional experience, and your endorsement is a testament to their efforts.We look forward to welcoming you back for another unforgettable stay at what you've kindly described as the best in the area.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

joana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel incrível!
Bodde her 7 netter i februar 2024
Svar fra SAii GURU den 19. feb. 2024
Cara Joana,Obrigado por compartilhar sua opinião sobre o SAii Phi Phi Island Village. Ficamos muito felizes em saber que você considerou nosso hotel incrível! Nosso objetivo é proporcionar experiências excepcionais e memoráveis para nossos hóspedes, e é gratificante saber que conseguimos atender às suas expectativas.Esperamos ter o prazer de recebê-la novamente em breve para mais momentos incríveis e relaxantes em nosso pedacinho do paraíso.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The diving center staff were excellent. We thoroughly enjoyed our dives. The boat staff and dive master were very knowledgeable and helpful.
Bodde her 7 netter i februar 2024
Svar fra SAii GURU den 19. feb. 2024
Dear Robert,Thank you for sharing your diving experience at SAii Phi Phi Island Village. We're thrilled to hear that you had an excellent time with our diving center staff, and that your dives were thoroughly enjoyable.It's wonderful to know that the boat staff and dive master provided you with knowledgeable and helpful guidance, making your underwater adventures memorable and safe. Our dive team takes great pride in offering exceptional service and expertise, ensuring every guest has a remarkable and enriching experience exploring the beauty beneath the waves.We will be sure to pass on your compliments to our diving center team; they will be delighted to know their efforts have been so positively recognized.We look forward to welcoming you back for more diving adventures or to enjoy the many other experiences SAii Phi Phi Island Village has to offer. Your satisfaction and enjoyment are our greatest rewards.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Kaoruko

Bodde her 3 netter i februar 2024
Svar fra SAii GURU den 21. mars 2024
Dear Kaoruko, Thank you for your kind rating at SAii Phi Phi Island Village. We are glad that you enjoyed your stay and hope to see you again very soon. SAii for now, Wanlob Hasalem SAii GURU

10/10 – Utmerket

Iain

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra SAii GURU den 12. feb. 2024
Dear Iain,Thank you for your 5-star rating of SAii Phi Phi Island Village. We're delighted to know that your experience with us was exemplary and met the high standards we strive to uphold. Your rating is a wonderful endorsement of our commitment to providing exceptional service and memorable stays.We look forward to the opportunity to welcome you back in the future for another exceptional visit.SAii for now, But memory foreverWanlob HasalemSAii GURU

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful, friendly and polite. Property is well maintained. Very enjoyable experience!
Bodde her 3 netter i januar 2024
Svar fra SAii GURU den 9. feb. 2024
Dear Cheryl,Thank you so much for your wonderful feedback about your stay at SAii Phi Phi Island Village. We're thrilled to hear that you found our staff helpful, friendly, and polite, and that the well-maintained property contributed to a very enjoyable experience.Our team takes great pride in ensuring that all our guests feel welcomed and cared for throughout their stay, and your kind words are a testament to their dedication and hard work.We're delighted that you had such a positive experience with us, and we hope to have the pleasure of welcoming you back in the near future for another memorable stay.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Michael og Lexington

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The most relaxing stay at Saii Phi Phi. Highly recommend staying here. We were lucky enough to have a private pool vila - felt like a celebrity. Jungle beach complete privacy. Thank you John from reception! You made our stay even more memorable. Breakfast was ridiculously delicious with many non western and western options. Such a memorable special stay!
Bodde her 2 netter i februar 2024
Svar fra SAii GURU den 8. feb. 2024
Dear Michael,Thank you for taking the time to share such a glowing review of your stay at SAii Phi Phi Island Village. We're thrilled to hear that your experience with us was the epitome of relaxation and that you found the private pool villa to your liking, providing you with a sense of celebrity luxury and complete privacy in our jungle beach setting.A special thanks to you for recognizing John from our reception team. It's team members like him who truly make a difference in creating memorable experiences for our guests. I will ensure your kind words are passed along to him.We're also delighted that you enjoyed our breakfast offerings, finding the variety of both Western and non-Western options to be "ridiculously delicious." Our culinary team takes great pride in catering to the diverse tastes of our guests, and your feedback is a wonderful affirmation of their efforts.Hearing that your stay was memorable and special is the highest compliment we can receive. We aim to provide an exceptional experience for every guest, and we're so glad we were able to achieve this for you.We look forward to the opportunity to welcome you back for another memorable stay at SAii Phi Phi Island Village. Until then, we wish you all the best.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Anders

Bodde her 3 netter i februar 2024
Svar fra SAii GURU den 8. feb. 2024
Dear Anders,Thank you for awarding SAii Phi Phi Island Village with a 5-star rating! We're delighted to know that you had a positive experience with us. Your high rating serves as a wonderful endorsement of the hard work and dedication of our team to provide exceptional service and create memorable stays for our guests.We look forward to welcoming you back for another exceptional visit in the future.SAii for now,Wanlob HasalemSAii GURU

6/10 – Grei

Gordon

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Service was very average. Food quality was poor
Bodde her 6 netter i januar 2024
Svar fra SAii GURU den 6. feb. 2024
Dear Gordon,Thank you for taking the time to share your feedback regarding your stay at SAii Phi Phi Island Village. We are committed to providing exceptional service and culinary experiences, so it's disappointing to hear that we did not meet your expectations in these areas.We take your comments on the service and food quality very seriously. It's crucial for us to understand where we fell short so we can make immediate improvements. We will be reviewing our training programs to ensure our staff delivers the high standard of service our guests expect and deserve. Additionally, we will work closely with our culinary team to assess and enhance our menu offerings, focusing on quality, freshness, and the overall dining experience.Your satisfaction is paramount to us, and we genuinely appreciate the opportunity to address these concerns. We hope to have the chance to welcome you back in the future and demonstrate the improvements made, providing you with the outstanding service and dining experience that SAii Phi Phi Island Village is known for.SAii for now,Wanlob HasalemSAii GURU

4/10 – Dårlig

David

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Super remote resort, which wouldn't be a huge problem except there's really no way to go anywhere else after sundown. And there's absolutely nothing going on at the resort once it gets dark - pools are closed, there's no nightlife or evening performances to speak of, not even a games room with a pool table or ping pong table or something. After about 7pm I don't know what they expect guests to do at this place - go straight to bed? At the prices they're asking to stay here, I expect quite a bit more.
Bodde her 3 netter i februar 2024
Svar fra SAii GURU den 13. feb. 2024
Dear David,Thank you for sharing your thoughts on your recent stay at SAii Phi Phi Island Village. We truly value the feedback from our guests as it helps us to continuously improve and enhance the experiences we offer.We understand your concerns regarding the remote location of our resort and the limited evening activities available. Our intention is to provide a tranquil and relaxing environment for our guests, but we recognize the importance of offering a variety of entertainment options to cater to different interests and preferences, especially after dark.Your comments have prompted us to consider expanding our nighttime offerings to ensure that our guests have engaging and enjoyable options throughout their stay. Whether it's introducing evening performances, opening a games room, or extending pool hours, we are committed to creating a more vibrant and fulfilling experience for everyone.We apologize for any inconvenience this may have caused during your visit and sincerely hope that it did not detract significantly from the overall enjoyment of your time with us. Please rest assured that we take your feedback seriously and will be looking into ways we can improve our services and facilities.We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and showcase the enhancements made based on valuable input from guests like yourself.SAii for now,Wanlob HasalemSAii GURU

8/10 – Bra

Dominik

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in und Check out Massenabfertigung. Hatten anscheinend Glück und eine renovierte Gardenvilla erhalten, die wirklich sehr modern eingerichtet eingerichtet ist. Massage super Preis-Leistungsverhältnis für ein Hotel. Sehr schöne weitläufige Anlage. Alte und zum Teil kaputte Liegen am Beach. Hatte einen Whiskey Sour während der Happy Hour bestellt, der in einem Sektglas serviert wurde und nur nach Sour schmeckte. Geht gar nicht! Miserabel, alt eingerichtetes Fitnessstudio und schlecht gereinigt. Ansonsten auf keinen Fall 5 Sterne verdient. Ein gutes 4 Sterne Hotel lasse ich mir gefallen.
Bodde her 4 netter i januar 2024
Svar fra SAii GURU den 5. feb. 2024
Lieber Dominik,Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen bei SAii Resorts zu teilen. Es freut uns zu hören, dass Sie mit Ihrer renovierten Gardenvilla und dem Preis-Leistungs-Verhältnis unserer Massagen zufrieden waren. Dass Sie die Schönheit und Weitläufigkeit unserer Anlage schätzen, bedeutet uns viel.Wir bedauern jedoch zu hören, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Die Erfahrung bei Check-in und Check-out sollte reibungslos und persönlich sein, und es tut uns leid, dass wir in diesem Bereich den Eindruck einer Massenabfertigung hinterlassen haben.Die von Ihnen angesprochenen Punkte bezüglich der Liegen am Strand und der Servicequalität an der Bar, insbesondere bei Ihrer Bestellung eines Whiskey Sours, nehmen wir sehr ernst. Wir streben danach, allen unseren Gästen erstklassigen Service zu bieten, und werden die genannten Probleme umgehend angehen.Ebenso bedauern wir, dass das Fitnessstudio und dessen Sauberkeit nicht unseren Standards entsprachen. Wir werden sicherstellen, dass sowohl die Ausstattung als auch die Sauberkeit unserer Einrichtungen verbessert werden.Wir nehmen Ihr Feedback zur Kenntnis und sehen es als Chance, unsere Dienstleistungen und Einrichtungen zu verbessern, um sicherzustellen, dass wir die Erwartungen unserer Gäste erfüllen und übertreffen. Ihr Hinweis, dass wir eher einem guten 4-Sterne-Hotel entsprechen, ist für uns ein wichtiger Ansporn, unsere Standards zu überprüfen und zu erhöhen.Wir hoffen, Sie geben uns die Möglichkeit, Sie in Zukunft erneut willkommen zu heißen und Ihnen einen Aufenthalt zu bieten, der all Ihre Erwartungen erfüllt und übertrifft.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

Carlos Roberto

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bom 😌
Bodde her 3 netter i januar 2024
Svar fra SAii GURU den 30. jan. 2024
Caro Carlos,Obrigado por sua avaliação concisa e positiva. Ficamos contentes em saber que sua experiência no SAii Phi Phi Island Village foi agradável e que você saiu com uma impressão positiva.Em SAii, nós nos esforçamos para oferecer um serviço caloroso e acolhedor, e seu feedback "Bom " nos encoraja a continuar trabalhando duro para garantir que cada momento de nossos hóspedes seja especial e memorável.Esperamos ter o prazer de recebê-lo novamente em breve para mais experiências incríveis e momentos inesquecíveis.SAii por agora,Wanlob HasalemSAii GURU

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful accommodation on a stunning private beach with staff providing amazing service
Bodde her 3 netter i januar 2024
Svar fra SAii GURU den 29. jan. 2024
Dear David,Thank you for sharing such a wonderful review of your stay at SAii Phi Phi Island Village. We are delighted to hear that you enjoyed the beauty of our accommodations and were captivated by the stunning private beach.Your compliment regarding the amazing service provided by our staff is greatly appreciated. Our team strives to deliver exceptional experiences, and knowing that their efforts have positively impacted your stay is truly rewarding.We're honored to have been your choice for a getaway, and we look forward to welcoming you back for another memorable stay in our little slice of paradise.SAii for now, but memory foreverWanlob HasalemSAii GURU

10/10 – Utmerket

henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dejlig afslappet i smukke omgivelser
Fire nætter i junior suite Beach villa,(104) var en skøn oplevelse. Masser plads, direkte adgang til strand og hav. Pool område super (vi brugte poolen tættest på receptionen)
Bodde her 4 netter i januar 2024
Svar fra SAii GURU den 25. jan. 2024
Kære Henrik,Tak for at dele din oplevelse fra dit ophold i Junior Suite Beach Villa på SAii Phi Phi Island Village. Det glæder os at høre, at dit firenætters ophold var en skøn oplevelse, og at du nød villaens rummelighed samt den direkte adgang til stranden og havet.Vi er også begejstrede for at høre, at du fandt vores poolområde nær receptionen super. Vores mål er at tilbyde vores gæster afslappende og mindeværdige ophold i smukke omgivelser, så din positive feedback er meget værdsat.Vi ser frem til at byde dig velkommen tilbage til SAii Phi Phi Island Village snart for endnu en dejlig og afslappende oplevelse.SAii for now,Wanlob HasalemSAii GURU

10/10 – Utmerket

ADRIANA

Bodde her 5 netter i januar 2024
Svar fra SAii GURU den 24. jan. 2024
Dear Adriana,Thank you for awarding SAii Phi Phi Island Village with a 5-star rating. Although your review is brief, your rating speaks volumes, and we are deeply appreciative of this gesture.It's always our aim to provide an exceptional experience for our guests, and receiving such a high rating is a wonderful affirmation that we are achieving this goal. We're delighted to know that your stay with us was to your utmost satisfaction.We look forward to the opportunity of welcoming you back to our resort, where we hope to continue providing you with memorable experiences that meet the high standards we set for ourselves.SAii for now, but memory foreverWanlob HasalemSAii GURU