Bar (på overnattingsstedet)

Anmeldelser av Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

3.5 out of 5
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel
9134 Executive Park Drive, Knoxville, TN

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 547 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 262 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 118 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1000 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jamison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was excellent!
Bodde her 1 natt i mai 2024

6/10 – Grei

david

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Davante

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stacy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful pool area.
Bodde her 1 natt i april 2024
Svar fra General Manager den 3. mai 2024
Dear Stacy,Thank you for visiting Holiday Inn Knoxville West - Cedar Bluff Rd. We're glad you had a chance to enjoy our sparkling pool! We value you as our guest and hope you return.

2/10 – Forferdelig

Randy

Reiste med familie
Staff was friendly. They should’ve kept security, especially with no cameras. 40 pick up trucks including mine were broken into and it was not known until I discovered it. No compensation or anything came about the situation for anyone.
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Randy,Thank you for providing your review. We appreciate your kind words regarding our friendly and accommodating staff. It is disheartening to hear about the break-in incident that impacted your vehicle. The safety and security of our guests and their belongings are paramount. We hope that you contacted the local authorities as they are best equipped to assist you. It would be wonderful to see you again the next time you are in the area.

2/10 – Forferdelig

Rodolfo

Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i april 2024

6/10 – Grei

Dave

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og personale og service
20 vehicles were broken into in our 1 night stay, we will not stay here again.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Larry og Henderson N

Reiste med partner, Reiste med kjæledyr
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There were many things I found lacking in the property. Furniture in the hallway was nicked up. Chairs in the room were shoved into the corner kicking the floor lamp sideways. Toilet was calked on the outside, something I would not do and the calk was horribly applied. Entrance door had dirt smudges and scars. Bath towels were thread bare.
Bodde her 1 natt i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Larry,Thank you for providing your review. It is disheartening to hear about the various aspects of the property that fell short of your expectations. We take pride in providing a well-maintained environment and will be addressing these concerns to ensure all areas are kept in top condition. We hope you will consider staying with us in the future to see how we have improved.

8/10 – Bra

Susan

Bodde her 1 natt i april 2024

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location Friendly Staff Flexible Shuttle service for shopping Clean Nice rooms spacious
Bodde her 3 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear John,It was such a pleasure to welcome you to Holiday Inn Knoxville West - Cedar Bluff Rd! We are delighted our great location suited your needs well, and we appreciate you mentioning our impeccable accommodations, hospitable team, and convenient shuttle service. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 – Utmerket

Sherry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was nice and friendly. Breakfast was tasty and staff in dinning area was on it. It was clean and well maintained. Will stay agin.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 10. apr. 2024
We appreciate you taking the time to share your kind words with us! Providing clean, and comfortable accommodations is a standard we strive for, and we are pleased that we were able to meet your expectations. We hope that you will visit us again the next time you are in the area.

4/10 – Dårlig

Seaford

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
No USB ports... Really? Just try calling customer service and listen to the recorded help desk with the breathy voice telling you they know why you called and then hang up on you .. 4 times. Bed was not comfortable. Room was very large... We liked that
Bodde her 1 natt i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Seaford,Thank you for taking the time to leave a review. We are disappointed to hear about any issues you encountered during your stay and apologize for any inconvenience caused. Feedback like yours helps us evolve as a destination and improve the experience of future guests. Thank you again for sharing your concerns, and have a wonderful day.

8/10 – Bra

Brittney

Likte: Personale og service
It works for a quick stop and then go
Bodde her 1 natt i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Brittney,Thank you for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with a great experience, and we're thrilled to have suited your needs. It was a pleasure to host you, and we hope to welcome you back in the future.

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was excellent.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 9. apr. 2024
Dear Brian,Thank you for your glowing review of Holiday Inn Knoxville West - Cedar Bluff Rd! We're happy to hear you enjoyed your stay, and we can't wait to welcome you back.

10/10 – Utmerket

Ashleigh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super friendly and the room was comfy!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Ashleigh,Thank you so much for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our comfortable accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 – Bra

Susan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Debra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nathan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hot tub not hot. Rest is good.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 28. mars 2024
Dear Nathan,Thank you for your excellent rating of Holiday Inn Knoxville West - Cedar Bluff Rd.! Our maintenance team will check the temperature of our hot tub. We're glad you had a pleasant stay and hope you'll return.

8/10 – Bra

Jerusalem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tabitha

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
It was a great stay! Very clean!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 23. mars 2024
Dear Tabitha,It was such a pleasure to welcome you to Holiday Inn Knoxville West - Cedar Bluff Rd! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Thank you for your perfect rating, and we hope you return soon!

8/10 – Bra

Camille

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommend
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mars 2024
Dear Camille,Thanks so much for your review and recommendation of Holiday Inn Knoxville West - Cedar Bluff Rd. We're delighted you enjoyed your stay and hope to welcome you back very soon!

10/10 – Utmerket

Randy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra General Manager den 12. mars 2024
Dear Randy,Thank you! We are so happy you enjoyed your stay at Holiday Inn Knoxville West - Cedar Bluff Rd. We hope to welcome you back soon!

8/10 – Bra

Rhonda

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Catherine

Reiste med partner
Awesome
Bodde her 1 natt i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Catherine,Thank you for your positive feedback! We're thrilled you had an awesome experience with us. Our team is delighted to hear that you found your stay enjoyable. We look forward to welcoming you back to Holiday Inn Knoxville West - Cedar Bluff Rd for another fantastic experience.

10/10 – Utmerket

Allison og Kingsport

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay. We got there late but the pool was still open. The room was clean and staff was very helpful.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Allison,Thank you so much for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled both were the case for you. It's also great to read you were able to take advantage of some of our relaxing amenities. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 – Bra

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stay. No issues to report
Bodde her 2 netter i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Richard,Thank you for choosing Holiday Inn Knoxville West - Cedar Bluff Rd. We're pleased to hear your stay was a seamless experience, and we hope to welcome you back soon.

8/10 – Bra

Brandy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was great, but a DOG in the next room barked half the night and early morning!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear Brandy,Thank you for sharing your experience at Holiday Inn Knoxville West - Cedar Bluff Rd. We're delighted to hear that you found our property great. We also understand your disappointment regarding the noise disturbance from a neighboring room. Our team is concerned and will work on methods to address such matters to ensure a more peaceful stay for our guests. We hope to have the opportunity to welcome you back for a more serene experience in the future.

8/10 – Bra

Dale

Reiste med partner
Likte: Personale og service og fasiliteter
Great staff but rooms a little dirty
Bodde her 1 natt i februar 2024
Svar fra General Manager den 16. feb. 2024
Dear Dale,Thank you for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. However, we offer our sincere apologies if your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 – Grei

Nicole

Reiste med familie
Got there and the poor front desk girl was obviously sick. Then when we went to the room there was no hot water in the shower. Moved a few rooms down and had hot water. Just wasn’t the best experience for how much we paid. Needs to be much lower price.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 16. feb. 2024
Dear Nicole,We thank you for taking the time to share your experience, and we apologize for any issues you encountered with your first room. However, we greatly appreciate you allowing our team to address this and move you to another room. It is our goal to provide our guests with great value, and we hope to welcome you back and show you a more seamless experience in the future.

8/10 – Bra

Sherri

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

James og Tega Cay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Marie

Reiste med familie, Reiste med kjæledyr
Nice place. Just stayed one night
Bodde her 1 natt i februar 2024
Svar fra General Manager den 11. feb. 2024
Dear Marie,Thank you for visiting us at Holiday Inn Knoxville West-Cedar Bluff Rd. We are glad you had a nice visit. Please make sure to stop by again when you can stay longer. We look forward to seeing you soon!

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The TV remote did not work properly which was frustrating
Bodde her 1 natt i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear David,Thanks for choosing to stay with us and for your feedback. We are sorry the remote was not working. Please reach out to one of our helpful team members for assistance if you have issues during your visit. It was a privilege to have you stay with us, and we hope you will consider a repeat visit the next time you are in the area.

6/10 – Grei

Thomas and Linda

Reiste med partner, Forretningsreisende
We have no water at check in. Staff is wonderful! Especially Ashley O.!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 24. jan. 2024
Dear Thomas and Linda,Thank you for sharing your feedback, and we are glad you enjoyed our friendly, welcoming staff. Your input is valued, and we hope to welcome you back in the future for a better experience.

8/10 – Bra

Jay

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Cathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Mathew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Norbert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We only stayed for a quick night while driving through but it was right off the highway. A few good amenities around the area. It was a good standard, clean hotel with the usual and welcome equipment. It’s a massive hotel. No issues at all
Bodde her 1 natt i januar 2024
Svar fra General Manager den 12. jan. 2024
Dear Norbert,Many thanks for your positive rating of Holiday Inn Knoxville West - Cedar Bluff Rd! We're delighted that our convenient location and clean, well-appointed accommodations made your overnight stay pleasant. Your kind praise is appreciated and we hope you'll return!

6/10 – Grei

Yana

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

james

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a good place to stay for the night, front clerk guy named Court was super friendly
Bodde her 1 natt i januar 2024
Svar fra General Manager den 12. jan. 2024
Dear James,We enjoyed hosting you at Holiday Inn Knoxville West - Cedar Bluff Rd. You can always depend on our hotel for friendly service, and we know Court will be pleased you mentioned him by name. Come back soon for another comfortable stay.

10/10 – Utmerket

Brinley

Bodde her 1 natt i januar 2024

10/10 – Utmerket

L.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very Nice Place
Bodde her 2 netter i januar 2024
Svar fra General Manager den 10. jan. 2024
Thank you for your perfect rating and kind words. We are glad you had a good stay. Please visit us again in the future.

10/10 – Utmerket

Jun

Reiste med familie
Likte: Fasiliteter
Facility is old but well kept, especially very clean.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 10. jan. 2024
Dear Jun,Thank you! It was a pleasure to have you as our guest at Holiday Inn Knoxville West - Cedar Bluff Rd and we are delighted you had such a lovely stay. We truly appreciate you sharing your lovely, five-star review and we are thrilled you enjoyed our clean accommodations. We look forward to welcoming you back on future trips to our area.

10/10 – Utmerket

Savannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

lillian

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Timothy

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean,nice hotel
Bodde her 2 netter i oktober 2023
Svar fra General Manager den 2. jan. 2024
Dear Timothy,Thank you for choosing Holiday Inn Knoxville West - Cedar Bluff Rd and for taking the time to share your lovely, five-star review. We pride ourselves on our spotless accommodations and are thrilled you were impressed with your stay. We look forward to welcoming you back any time you're heading back in our direction.

10/10 – Utmerket

Nilanka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023