Eksteriør

Anmeldelser av Keystone Boardwalk Inn and Suites

2 out of 5
Keystone Boardwalk Inn and Suites
250 Winter Street, Keystone, SD

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 139 av totalt 409 anmeldelser." "
Rangering på 8 − Bra. 142 av totalt 409 anmeldelser." "
Rangering på 6 − Grei. 72 av totalt 409 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 409 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 409 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Gro Anett

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2018
Svar fra J den 14. aug. 2018
Thanks so much for staying with us. We appreciate your business.

10/10 – Utmerket

Yvette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to restaurants. Room was nice and clean
Bodde her 1 natt i september 2023
Svar fra General Manager den 25. sep. 2023
Dear Yvette,Convenient location and clean accommodations can always be expected when you choose to stay with us. Thank you for awarding us with a perfect rating. On behalf of the entire team here at Keystone Boardwalk Inn & Suites, we thank you for being our guest, and it would be an honor and a pleasure to host you anytime your travels bring you back this way again.

8/10 – Bra

Michael

Likte: Renhold, personale og service og romkomfort
Bring a hair dryer, a bar of soap and ice.
Beds are on the firm side, but not terrible. Bath towels are rough and thin; not the worst, but far from the best. Absolute worst soap bars we’ve ever seen provided at a hotel - they don’t lather in the least; it was like rubbing your body with a piece of plastic. Bring your own. No hair dryer in the room. My wife asked for one at the front desk; he told her there is ONE hair dryer available for the entire hotel, and was at that time, loaned out. Unbelievable. We found someone’s pair of reading glasses under the bed. Carpet was old and stained. Very disappointing that there are no refrigerators in the room. Coupled with the fact that the ONE ice machine for the entire hotel was out-of-service made for a very inconvenient four-night stay. No microwave in the room. On the positive side, the gentleman who checked us in was very congenial, efficient and even offered advice/tips on what to do, see and places to eat in the area.
Bodde her 4 netter i september 2023
Svar fra General Manager den 22. sep. 2023
Dear Michael, Thank you for sharing your feedback with us. We're pleased to hear about the positive interaction you had with our front desk team. However, we genuinely regret the inconvenience you faced during your stay. We strive for a comfortable experience for our guests and will be addressing the areas of concern you've mentioned. We appreciate your insights and hope we have the chance to welcome you back for a better experience.

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

toni

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place is cozy.
Bodde her 1 natt i september 2023
Svar fra General Manager den 19. sep. 2023
Dear Toni,Thank you for staying with us at Keystone Inn and Suites By Magnuson Worldwide. We are happy to hear that you enjoyed your overall visit and appreciated our cozy atmosphere. It was a pleasure serving you, and we hope to see you again soon!

4/10 – Dårlig

Jeana

Reiste med partner
Likte ikke: Fasiliteter
There was no refrigerator or microwave. The room was stuffy and musty smelling. Had to pay $10 for more towels, we each only got 1 towel for a 2 night stay.
Bodde her 2 netter i september 2023
Svar fra General Manager den 19. sep. 2023
Dear Jeana,It was a pleasure to have you stay with us during your recent visit. We appreciate you taking the time to share your insightful feedback. Our team strives to provide a perfect experience for all of our guests and we apologize that our accommodations did not meet your expectations. We have notified our housekeeping staff about your comments to ensure it does not happen again in the future. We hope you will consider revisiting us again so we may work to improve your perception of our hotel.

10/10 – Utmerket

M Dewayne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay.
Fantastic hotel without the expensive price tag.
Bodde her 1 natt i september 2023
Svar fra General Manager den 16. sep. 2023
It's delightful to know that you had an amazing time with us and that our value resonated with you! It would be a pleasure to host you again soon, so hurry back.

4/10 – Dårlig

Susan

It is not what it is advertised very disappointed
Bodde her 2 netter i september 2023
Svar fra General Manager den 16. sep. 2023
Dear Susan,While we always appreciate guest feedback, we are sorry to know you had a disappointing visit. When booking through a third-party site, we always recommend checking our website for the latest and most up-to-date information. We're grateful for your time and wish you safe travels.

8/10 – Bra

Chantal

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Bud

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice only thing wrong was ice machine out of order
Bodde her 1 natt i september 2023
Svar fra General Manager den 15. sep. 2023
Thank you for choosing to stay with us at Keystone Boardwalk Inn & Suites. We are glad to learn you enjoyed your stay and we appreciate your five-star review. Your feedback is invaluable. We do apologize for our ice machine being down during your stay and we are focused on making any repairs as swiftly as possible.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One night stop
Clean rooms. Conveniently located for the surrounding attractions. There is no elevator and the stairway is not covered.
Bodde her 1 natt i september 2023
Svar fra General Manager den 12. sep. 2023
Thanks for joining us at Keystone Boardwalk Inn & Suites. It was our pleasure to provide you with clean accommodations for your one-night stay. Although our property doesn't feature an elevator, we're pleased you appreciated our convenient location in Keystone. Our team hopes your travels bring you back to our area, as we'd love to see you again.

6/10 – Grei

Susan

Reiste med en gruppe
Likte: Renhold
Imexpensive but adequate.
The stay was ok. Inexpensive no frills hotel. Came in late and no parking was available in the lot.
Bodde her 1 natt i september 2023
Svar fra General Manager den 12. sep. 2023
Dear Susan,We are delighted to see that we met your expectations. If there's anything we could've done to better your experience, please let us know. We look forward to welcoming you back again in the future.

6/10 – Grei

william

Likte: Renhold, personale og service og romkomfort
Bad TV channel selection. No ice machine. No breakfast. Room was good. Excellent location
Bodde her 2 netter i september 2023

10/10 – Utmerket

Michael

Bodde her 1 natt i september 2023

8/10 – Bra

Penny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very convenient to Yellowstone. Colleen, the receptionist was very friendly & super informative with my questions about visiting Yellowstone. She was also available for us since we arrived very close to 10 PM. The room is very clean. The beds are comfortable. The area seems very quiet and safe. I love that they have hot coffee available in the morning. They also have an icemaker and cold water that you could use.
Bodde her 2 netter i september 2023
Svar fra General Manager den 12. sep. 2023
Dear Penny,Your positive review of Keystone Boardwalk Inn & Suites is much appreciated! We're happy our proximity to Yellowstone met your needs well. Colleen will be thrilled to know how much you appreciated her friendly hospitality and in-depth knowledge of Yellowstone. It's also wonderful you enjoyed our spotless, comfortable accommodations, handy amenities, and quiet atmosphere. Many thanks for your kind compliments and we hope to see you again!

6/10 – Grei

Marsha

Bodde her 1 natt i september 2023

10/10 – Utmerket

James

Bodde her 1 natt i september 2023

10/10 – Utmerket

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Cathy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very nice and helpful. They suggested many things to do. The motel was very convenient to the shopping district. The bed was very comfortable. Whole place was very clean. We will definitely stay here again if we come back
Bodde her 2 netter i august 2023
Svar fra General Manager den 30. aug. 2023
Dear Cathy,We appreciate you for sharing your positive review with us! It's great to hear that you had a pleasant stay with us and that our staff, location, bed, and cleanliness exceeded your expectations. Your glowing review is fabulous to hear, and we look forward to hosting you again at Keystone Boardwalk Inn & Suites.

8/10 – Bra

Cynthia og Loogootee

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Staff was friendly, room was clean. No complaints.
Bodde her 1 natt i august 2023
Svar fra General Manager den 26. aug. 2023
Dear Cynthia,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. If your travels bring you back to the area, please come see us again.

8/10 – Bra

Wanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

10/10 – Utmerket

Tiffany og Fort Collins

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice clean and comfortable property. Shower was hot and water pressure was great. Easy walk to shopping and dining. Small parking lot and no microwave or refrigerator. Hair dryer available at front desk. Older property that could use a facelift BUT clean and friendly. For the price it was perfect. I will stay there again.
Bodde her 2 netter i august 2023
Svar fra General Manager den 21. aug. 2023
Dear Tiffany,We always appreciate hearing from our guests. It's great to know that our clean, comfortable rooms, walkable location, and friendly staff impressed you. If your adventures bring you back to the area, please come see us again at Keystone Inn and Suites By Magnuson Worldwide!

10/10 – Utmerket

Beth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Outstanding Trip
We were late checking in and they called to make sure that we were still on our way. The gentleman working the front desk was great. The location was great. There were local places to eat. We were able to walk to dinner and for ice cream. The only downside is that you have to drive back into Rapid City for local chains and Walmart. We still loved that we were close to Mount Rushmore and Crazy Horse. Even though there was lots of local shops, it was quiet. The area was great. If we come back to the area, we will definitely stay here again.
Bodde her 4 netter i august 2023
Svar fra General Manager den 21. aug. 2023
Dear Beth,It was a pleasure hosting you at Keystone Boardwalk Inn & Suites! We're glad our convenient location, helpful staff, and quiet accommodations impressed you. Thank you for your kind words. We look forward to your next visit.

10/10 – Utmerket

BENIDO JR.

Bodde her 2 netter i august 2023

8/10 – Bra

Rick

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was great
Bodde her 4 netter i august 2023
Svar fra General Manager den 17. aug. 2023
Dear Rick,It was a delight having you as our guest at Keystone Boardwalk Inn & Suites. Thanks for letting us know you had a great experince. Should your adventures bring you back to Keystone, please join us for another wonderful stay.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was very clean hotel. We went during sturgis rally week. Very busy. They had a bucket with clean towels so you can wipe down your motorcycle.
Bodde her 4 netter i august 2023
Svar fra General Manager den 17. aug. 2023
Thank you for taking the time to let us know how much you enjoyed your visit to Keystone Boardwalk Inn & Suites. It is fantastic to see that you liked our clean accommodations and found our location convenient for enjoying the Sturgis Rally. Please come back and see us again soon!

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

10/10 – Utmerket

Yoosik og Vancouver

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is close to everything in the keystone area. The room was nice and clean. Staff very nice and accommodating. My flight was late arriving and the staff made arrangements for me to get my key after the front desk closed. And also gladly stored my luggage until the airport shuttle came. Thanks
Bodde her 2 netter i august 2023
Svar fra General Manager den 16. aug. 2023
Dear Yoosik, We're delighted to hear that our location was convenient for your travels around the Keystone area. It's always our pleasure at Keystone Boardwalk Inn & Suites to assist and ensure our guests have a smooth experience, regardless of travel hiccups. We truly appreciate your kind words and look forward to hosting you again on your next visit. Safe travels!

10/10 – Utmerket

George

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfortable.
Perfect for a night stay, wished could have stayed a few more nights. Cute and comfortable.
Bodde her 1 natt i august 2023
Svar fra General Manager den 15. aug. 2023
Dear George,We wish you could've stayed a little longer too. However, we're not going anywhere anytime soon, so you are welcome anytime! Thanks so much for trusting us to meet your needs at Keystone Boardwalk Inn & Suites. Until next time, we wish you well!

4/10 – Dårlig

robin

Reiste med partner
For the price, the facility was lacking. 3 floors with no elevator, very few tv channels, no microwave in the room, no hair dryer. We got much more closed by for the same price. Staff was nice. We won’t go back
Bodde her 2 netter i august 2023
Svar fra General Manager den 15. aug. 2023
Dear Robin, We truly appreciate your feedback and are sorry to hear that your stay wasn't as fulfilling as you hoped. It's encouraging to know our staff made a positive impression. We strive for continual improvement, and your insights will help guide that journey. We'd love another chance in the future to provide a better experience.

6/10 – Grei

Darren

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023

10/10 – Utmerket

Alan

Bodde her 2 netter i august 2023

10/10 – Utmerket

carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i august 2023
Svar fra General Manager den 10. aug. 2023
Dear Carol,Thank you for staying with us at Keystone Boardwalk Inn & Suites. We are delighted to hear you liked our convenient location and trust your room was clean and cozy. Please come back and see us again soon!

4/10 – Dårlig

yesenia

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The room itself needs upgrades for sure. The shower drain was clogged. We did bring it to managers attention but not sure if it got fixed. We only stayed there for 2 days. The parking sucks since they have 30 rooms and only 28 parking sports. They do have overflow parking but who wants to walk across the street with all of your luggage?? Staff was nice and accommodating. Hotel is in a great location making it super convenient to walk around for food and souvenirs and súper close drive to Mount Rushmore.
Bodde her 2 netter i juli 2023
Svar fra General Manager den 10. aug. 2023
Dear Yesenia,We are grateful we had the opportunity to have you on your recent visit. Our aim is to provide quality service to our guests. We're glad you appreciated the convenient location and courteous staff. Rest assured, the areas you noted room for improvement will be looked into. Should you be in the area again, we hope you will consider staying with us for a better visit.

10/10 – Utmerket

Peter E og San Marcos

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023

6/10 – Grei

Phillip

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property and the room was very clean, the staff was very friendly. ...The beds were very uncomfortable, the pillows flat and hard and the AC was obnoxiously loud to the point you couldn't hear the T.V. or really Even hold a conversation. i wish they offered some sort of breakfast considering the cost of the room.
Bodde her 1 natt i juli 2023
Svar fra General Manager den 6. aug. 2023
Dear Phillip, We deeply appreciate your feedback. It's fantastic to hear you found our property and room cleanliness up to the mark and our staff friendly. We are always striving to make our guest stays more enjoyable, and we acknowledge that there are areas where we can improve. Rest assured, your feedback will guide us in making better future experiences. We do hope to welcome you back for a more comfortable and satisfying stay.

10/10 – Utmerket

Bonnie

Bodde her 1 natt i juli 2023

8/10 – Bra

Phung

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Toilet seat was loose and the AC was noisy. The room also seemed kind of dank like the AC was removing humidity from showering. This is a budget hotel so it worked for our purposes for two nights. Keystone (town) lacks real restaurants. It is really close to Mt. Rushmore.
Bodde her 2 netter i juli 2023
Svar fra General Manager den 4. aug. 2023
Thank you for staying with us at Keystone Boardwalk Inn & Suites. While we are glad you enjoyed your stay, we do wish it had been completely seamless. Thank you very much for your feedback, as it helps us understand how we can improve our guests' experience. We will notify the respective teams of the issues with your room, so that they may be corrected. It is our hope you join us again, if ever in the area. It was a pleasure hosting you.

10/10 – Utmerket

kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Price was right
Dated, but I would stay again. We were on the first floor, unfortunately, lots of banging and stomping all hours of the nigh (past 2:30am)
Bodde her 2 netter i juli 2023
Svar fra General Manager den 3. aug. 2023
Thank you for taking the time to share your recent trip with us. We are glad to hear you enjoyed your stay and hope you felt welcomed and comfortable throughout your visit. As an older property, we appreciate your understanding and value your feedback as it helps us to pinpoint areas for improvement. We look forward to welcoming you back and wish you safe travels.

8/10 – Bra

Marc

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice
Rooms are dated but are clean. Beds were comfortable. A microwave and refrigerator would have been nice. Overalll we were satisried
Bodde her 2 netter i juli 2023
Svar fra General Manager den 1. aug. 2023
Dear Marc,Thank you for being our guest at Keystone Boardwalk Inn & Suites and for taking a moment to share your candid feedback. We are happy to know you enjoyed our clean accommodations and comfortable bed. Should you find yourself heading back in our direction, we hope to have another opportunity to welcome you back.

10/10 – Utmerket

Ravin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i juli 2023
Svar fra General Manager den 27. juli 2023
Dear Ravin,Based on your five-star rating, it seems you had a pleasant experience at Keystone Boardwalk Inn & Suites! Thanks so much for choosing us, and we hope to welcome you back when you return to South Dakota.

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is beside the downtown boardwalk with shops, restaurants, helicopter tours ect.
Bodde her 1 natt i juli 2023
Svar fra General Manager den 27. juli 2023
Dear James,We sincerely appreciate your review of Keystone Boardwalk Inn & Suites! It's great to hear you were able to take advantage of our convenient location. We'd be honored to host you again anytime.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff and an excellent experience.
Bodde her 1 natt i juli 2023
Svar fra General Manager den 26. juli 2023
Dear Thomas,We enjoyed hosting you at Keystone Boardwalk Inn & Suites. Thank you for taking a moment to compliment our terrific team members! Please join us again next time you visit Keystone.

8/10 – Bra

JEANNE

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No fridge or microwave, but coffeemaker in the room was a plus. No elevator and we were on the 3rd floor, so that wasn’t cool. It was certainly priced right and the folks who worked there were very pleasant and helpful so we would stay here again, but on the ground floor.
Bodde her 3 netter i juli 2023
Svar fra General Manager den 24. juli 2023
Dear Jeanne,Our team appreciates your highlight of their commitment to exceptional service. Your comments regarding our amenities have been noted so we can reference them as we improve, and we look forward to welcoming you again to Keystone Boardwalk Inn & Suites.

6/10 – Grei

Susan

Likte ikke: Overnattingsstedets bygg og tilstand
Upgrade needed
The hotel is in a great location. It needs updating badly. We stayed as similar hotels on our honeymoon 48 years ago. People were friendly
Bodde her 1 natt i juli 2023
Svar fra General Manager den 24. juli 2023
Dear Susan,Thank you for taking the time to let us know about your stay. It is wonderful to hear that you liked our friendly guest service and found our location convenient for your needs. We hope you will consider staying with us again in the future, we want to meet and exceed your expectations.

10/10 – Utmerket

JUAN

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fue muy bonito me gusto amable nos toco arriba y fue por escalera pero no es un inconveniente el lugar estuvo perfecto volveria otra vez
Bodde her 1 natt i juli 2023
Svar fra General Manager den 24. juli 2023
Dear Juan,Thank you for sharing your wonderful experience at Keystone Boardwalk Inn & Suites. We're delighted you enjoyed yourself and had a pleasant visit overall. Please return soon for another five-star stay.

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, comfortable bed
Bodde her 1 natt i juli 2023
Svar fra General Manager den 24. juli 2023
Dear Mark,It is great to hear that our convenient location and comfortable accommodations added to your visit. Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

4/10 – Dårlig

Sharon

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Close to downtown. Could walk anywhere. Very pretty view Room was small and shower unsafe for elderly people
Bodde her 1 natt i juli 2023
Svar fra General Manager den 24. juli 2023
Dear Sharon,Though we are glad our central location worked well for your plans, we regret that other aspects of your visit fell below your expectations. Please accept our sincere apologies that our accommodations failed to impress you. We assure you that your concerns will be shared with the respective teams as we constantly work hard to make the appropriate changes and improvements. In the future, we hope you consider giving us another chance to change your perceptions and impress you.