3 utendørsbassenger, bassengtelt (inkludert) og bassengparasoller
Sjekk tilgjengelighet

Anmeldelser av Citygate Kamala Resort and Residence

5 out of 5
Citygate Kamala Resort and Residence
71/21 Moo 3, Kathu, Kamala, Phuket

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 12 av totalt 40 anmeldelser." "
Rangering på 8 − Bra. 11 av totalt 40 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 40 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 40 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 40 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,2/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Oskar

Bodde her 3 netter i mai 2024
Svar fra Citygate Kamala Residence and Resort den 27. mai 2024
Thank you so much for choosing us.

6/10 – Grei

JOHN og San Jose

Reiste med en gruppe
inconvenient
Bodde her 3 netter i april 2024
Svar fra Rani ; Guest Relation Officer and Team den 18. mai 2024
Dear Ashraf FirouzfarThank you for taking the time to write your review. We are sincerest apologize for the inconvenience you experience. The entire team always strive to the great service with our guests. It is important to us that every guests has an enjoyable and comfortable stay.We are looking forward to serving you the best again soon.Warmest Regards,Citygate Kamala Residence and Resort

10/10 – Utmerket

Zoe

Reiste med partner
Likte: Renhold
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Bodde her 6 netter i mars 2024
Svar fra Management Team den 4. apr. 2024
Dear Lovely GuestThank you for taking the time to write to usWe always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We hope to see you again soon Best Regards

6/10 – Grei

Verifisert reisende

Ligger lidt ødet, men fin gåafstand til byen og stranden. Der er ekstremt meget klor i poolen, som misfarver smykker, badetøj og håndklæder. Så bad i jeres gamle badetøj, da det der var hvidt - bliver til grønt…
Bodde her 1 natt i februar 2024

8/10 – Bra

jonathan

Likte: Renhold
fint hotell, lite jobbigt att ta sig till stranden, men går en buss som funkar bra, ingen bra resturang på hotellet tyvärr
Bodde her 21 netter i januar 2024

8/10 – Bra

Calle

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 6 netter i februar 2024

2/10 – Forferdelig

Alison

They have a terrible tourism agency inside of the hotel. They try to obligate me to pay more than 30,000 THB for one service I didn't contracted or used. It was a very embarrassing situation.
Bodde her 4 netter i januar 2024
Svar fra Management Teams den 10. apr. 2024
Dear Alison NazarenoFirst of all thank you so much for taking time to leave your reviews.Our hotel have two sections 1. hotel 2. condominium Normally here have many agency coz our place have many facilities ; Gym / 3 swimming pool / Medical care center.You stayed with us in high season 25 JAN - 29 JAN 24 with pool view room. We are sure no one will obligate you to pay for every things. Please reach out to me personality if you would like to discuss. Best wishes to you

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og romkomfort
Would avoid this place.
Probably the worst breakfast I've ever had on any hotel. The service was very poor, constantly out of basic things like plates and cutlery. And when you ask for those you get a look and a sigh from the staff like you're bothering them. The options were very limited and also constantly empty. Would not stay here again. 3/10
Bodde her 12 netter i januar 2024
Svar fra Management Teams den 10. apr. 2024
Dear Hevar MagronThank you for taking the time to write to us .First of all our sincerest apologize for the inconvenience you experienced. We always strive to give the best service to our guests. We will make sure we share the feedback with our staff to ensure it dose not happen again.We hope to see you again soon to change your expectations.Best RegardsCitygate Kamala Residence and Resort

10/10 – Utmerket

MISS

Likte: Renhold og romkomfort
Bodde her 3 netter i januar 2024

6/10 – Grei

CAROLINE

Likte: Renhold og romkomfort
Après une première nuit horrible avec le bruit d'entrée de garage et une plaque au sol qui retentissait à chaque passage de véhicule nous avons demandé de changé de chambre ce qui a été très difficile mais on y est parvenu. La deuxième chambre n'avait plus de télé dans la chambre et un moteur de climatisateur qui faisait en bruit incroyable. Mais à part ça la chambre est grande et fonctionnelle.
Bodde her 6 netter i januar 2024

8/10 – Bra

Brady

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 – Forferdelig

Mikael

Bodde her 7 netter i januar 2024

2/10 – Forferdelig

Karen

Reiste med familie
Likte ikke: Fasiliteter
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Bodde her 11 netter i desember 2023

2/10 – Forferdelig

Karen

Bodde her 5 netter i desember 2023

4/10 – Dårlig

Zeinab

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

8/10 – Bra

robert

Likte: Romkomfort
4 eme séjour
Tres bon sejour, il faut seulement ce concentré un peu plus sur le ménage.
Bodde her 13 netter i november 2023

10/10 – Utmerket

robert

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Le lieux
Bodde her 1 natt i november 2023

6/10 – Grei

Tidaporn

Reception is not good.
Bodde her 2 netter i oktober 2023

6/10 – Grei

NGAN YING

Bodde her 7 netter i september 2023

10/10 – Utmerket

Karl og Phoenix

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

8/10 – Bra

olena

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Preis leistung sehr gut.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Kaushiq

Bodde her 1 natt i mai 2023

4/10 – Dårlig

Alexander og Wandsworth

Likte ikke: Overnattingsstedets bygg og tilstand
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Bodde her 7 netter i april 2023

6/10 – Grei

MAY YIN

Bodde her 3 netter i april 2023

6/10 – Grei

Allister

Likte: Renhold
Likte ikke: Romkomfort
Affordable but not to everyone taste
The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Bodde her 5 netter i april 2023

10/10 – Utmerket

Tri

Likte: Renhold og overnattingsstedets bygg og tilstand
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Bodde her 4 netter i mars 2023

8/10 – Bra

Nebih

Likte: Renhold og romkomfort
Fiat performansı iyi
Kamala beach yürüme mesafedinde plaja üçretsiz servis var dönüşte müşteri varsa geliyor yoksa gelmiyor internet wifi yok çalışmıyor temizlik idare eder
Bodde her 14 netter i februar 2023

6/10 – Grei

PINELOPI

Bodde her 13 netter i januar 2023

10/10 – Utmerket

Kerstin

Likte: Renhold og romkomfort
Mycket bra
Fint hotell, med möjlighet att laga mat på hotell rummet
Bodde her 3 netter i desember 2022

10/10 – Utmerket

Ana og Chandler

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Limpia, restaurante rico y lindo
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Minsoo

Bodde her 5 netter i juli 2022

6/10 – Grei

Shelby

Bodde her 7 netter i januar 2022

8/10 – Bra

Yigal

Likte: Romkomfort
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Peter

Likte: Renhold og romkomfort
Very nice well equipped rooms, nice pool, good service
Bodde her 1 natt i januar 2022

8/10 – Bra

philippe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
agreable mais......
Bon sejour appartement tres agreable bien equipe excepte les ustensiles de cuisine. Petit dejeuner tres leger, cher et uniquement trois options. Restaurant avec carte legere qui devrait s'ameliorer quand l'etablissement sera achever.
Bodde her 7 netter i februar 2020
Svar fra Mickey den 1. apr. 2020
Thank you for stay with us and your feedback , I will address your comment to Management team to improve our service, Please kindly accept my sincere apologies on behalf of guest service team. We hope to see you returning to our resort. Best Regards/Siriyakorn B. Management team

8/10 – Bra

Danny og London

Likte: Renhold og fasiliteter
Liked everything about the property except noisy air conditioning. Otherwise everything good.👍
Bodde her 19 netter i februar 2020
Svar fra Mickey den 1. apr. 2020
Thank you for your feedback and for choosing our hotel. We are happy that you enjoyed your stay. The issue has been passed to all concerns as per your comment.We hope to welcome you back to the resort in the near fufure Best Regards/Siriyakorn B./Management team