Gang
Sjekk tilgjengelighet

Anmeldelser av Premier Hotel OR Tambo

4 out of 5
Premier Hotel OR Tambo
73 Gladiator Street, Rhodesfield, Kempton Park, Gauteng

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 514 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 344 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 84 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1001 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tom

Bodde her 1 natt i august 2022
Svar fra General Manager den 26. aug. 2022
Dear Tom,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

6/10 – Grei

Asle

Likte: Renhold og personale og service
Bodde her 1 natt i juni 2019
Svar fra Reinhard den 19. juni 2019
Dear Asle Thank you very much for taking the time to rate us on your recent stay at Premier Hotel OR Tambo. We would really appreciate any additional feedback to rectify areas of shortfall to ensure ultimate Guest satisfaction. Once again, thank you very much for taking the time. With kind regards Reinhard Walzl General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Fint hotell i nærheten av flyplassen. Stort, behagelig rom i stille omgivelser.
Bodde her 1 natt i februar 2018

8/10 – Bra

Toshiya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
送迎:電話対応やタンボ空港からの送迎がスムーズでストレスなし。 レセプション:若いレセプショニストがわざと早口で聞き取りにくく、手渡しもカードを投げつける様に手渡された。 洗練されたホテルなのに個人の感情が仕事に現れており残念。 その他は星5でおすすめできます。
Bodde her 1 natt i mai 2024
Svar fra Aime LEJEUNE den 6. mai 2024
Dear ToshiyaMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 – Grei

Calvin

Likte ikke: Overnattingsstedets bygg og tilstand
Poor toilet facilities. The cistern holds only about 1 litre of water that can hardly wash away waste. The shower cubicle door couldn't close requiring moping the floor after each shower
Bodde her 2 netter i mai 2024
Svar fra Aime LEJEUNE den 6. mai 2024
Dear Calvin Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback is duly noted We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Talc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to airport and very nice dining area
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 4. mai 2024
Dear Talc Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Nomusa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was top notch and as avsolo ttaveller in johannesburg I felt safe and catered for.the airport shuttle is brilliant!!!!
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 29. apr. 2024
Dear NomusaMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Mbongeni

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and safe
Bodde her 4 netter i april 2024
Svar fra Aime LEJEUNE den 29. apr. 2024
Dear MbongeniMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

michele

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spa was a wonderful experience!! Friendly staff and great location, easy access to airport and shopping, would recommend !
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 29. apr. 2024
Dear micheleMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Wardslaus

Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 29. apr. 2024
Dear WardslausMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Richard

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent airport hotel. Reliable free shuttle service - very useful, and very close to airport. Clean, friendly staff, lovely common areas. Comfortable bed and good sized room. Good shower & bathroom. I don’t know whether they have recently refurbished the rooms we were in (5 people, 3 rooms) , because otherwise the negative reviews don’t make sense.
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 26. apr. 2024
Dear Richard Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon. Best regards Aime LEJEUNE Resident Manager

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and safe and easy shuttle
Bodde her 2 netter i april 2024
Svar fra Aime LEJEUNE den 23. apr. 2024
Dear DavidMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

ERIC

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
9/10
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 17. apr. 2024
Dear ERIC Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Reggie og New Orleans

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent. The facility was beautiful and clean. The food was outstanding. I understand the load shedding is beyond your control. But my room was completely without power. And even after the load shedding, my a/c didn't work all night. Definitely miserable.
Bodde her 1 natt i mars 2024
Svar fra Aime LEJEUNE den 12. apr. 2024
Dear Reggie Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your concerns are duly noted and we sincerely apologise for the cold comfort. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 – Grei

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 10. apr. 2024
Dear JosephMany thanks for the excellent feedback which is so very much appreciated. I would however really appreciate if you have any specifics on where we fell short of achieving the perfect score as this would certainly help us in achieving our goal of exceptional customer service. Thank you and we look forward to seeing you again at our little "Oasis" here at the airport. Best regardsAime LEJEUNE Resident Manager

6/10 – Grei

Diane Marie DeJames

Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 29. apr. 2024
Dear Diane Marie DeJamesMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 – Grei

Andrew og Middelburg

Bodde her 1 natt i april 2024
Svar fra Aime LEJEUNE den 9. apr. 2024
Dear Andrew Many thanks for the excellent feedback which is so very much appreciated. I would however really appreciate if you have any specifics on where we fell short of achieving the perfect score as this would certainly help us in achieving our goal of exceptional customer service. Thank you and we look forward to seeing you again at our little "Oasis" here at the airport. Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Marie-Claude

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the airport but far from everything else.
Bodde her 2 netter i april 2024
Svar fra Aime LEJEUNE den 6. apr. 2024
Dear Marie-ClaudeMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Howard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It looked alright close to airport
Bodde her 1 natt i mars 2024
Svar fra Aime LEJEUNE den 26. mars 2024
Dear HowardMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Gerald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel close to the airport.
Bodde her 1 natt i mars 2024
Svar fra Aime LEJEUNE den 25. mars 2024
Dear GeraldMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Reggie og New Orleans

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was wonderful, especially the guys in transportion and the bar. The front desk was very accommodating. The buffet was excellent each night. The electrical outages occurred in the daytime when i was going out, but could be a problem. The back-up generators ran most of the facility.
Bodde her 4 netter i mars 2024
Svar fra Aime LEJEUNE den 14. mars 2024
Dear ReggieMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

LYNN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Aime LEJEUNE den 14. mars 2024
Dear LYNNMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Robert

Bodde her 2 netter i februar 2024
Svar fra Aime LEJEUNE den 25. mars 2024
Dear RobertMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Firouz

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chambre très spacieuse ainsi que tout l'hôtel. Très propre et plus beau que sur les photos.
Bodde her 1 natt i februar 2024
Svar fra Aime LEJEUNE den 24. feb. 2024
Tres cher FirouzNous vous remercions de votre visite.Bien a vousCordialement,Aime LEJEUNE Resident Manager

10/10 – Utmerket

Sandra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and clean inside and outside. Big room, big bathroom. Friendly, helpful staff. Shuttle bus to airport. Location to airport. Decor was amazing throughout the hotel.
Bodde her 2 netter i februar 2024
Svar fra Aime LEJEUNE den 16. feb. 2024
Dear SandraMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Edward

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice location in proximity to OR Tambo airport. It is a tad bit warm, and the AC units seem to blow air, but not much cool air, but I am not complaining as this strikes me as a nice hotel at a reasonable rate.
Bodde her 1 natt i februar 2024
Svar fra Aime LEJEUNE den 12. feb. 2024
Dear EdwardMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback is duly noted and will be addressed. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Dragos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for a one night after a late flight. Room a bit dated, but otherwise it had everything we needed. Great service on our late arrival. Very good buffet breakfast. Neighborhood seemed a bit dingy, but the parking lot is gated. We felt safe,inside.
Bodde her 1 natt i februar 2024
Svar fra Aime LEJEUNE den 12. feb. 2024
Dear DragosMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Aime LEJEUNE den 8. feb. 2024
Dear WilliamMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very close to the airport and had good shuttle service. The staff was extremely personable and helpful. Breakfast was very good.
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 6. feb. 2024
Dear John Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Shaun

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very good
Bodde her 1 natt i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Shaun,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

10/10 – Utmerket

Meghann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff! Made us very welcome
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 29. jan. 2024
Dear Meghann Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Dumisani og Colchester

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I was happy with the property and the staff were friendly.
Bodde her 1 natt i desember 2023
Svar fra Aime LEJEUNE den 26. jan. 2024
Dear Dumisani Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

K

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Great Service
The Indian guy at reception was super helpful. We had received a parcel and he kindly kept it in the fridge for us until our departing flight. Hotel was great, the only issue is that it is a bit far from the airport.
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 24. jan. 2024
Dear K Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Nazrhana og Harare

Reiste med familie og små barn
Likte: Renhold og fasiliteter
Catching the bus for the hotel was quite easy it’s at the bus terminus when you arrive you have to follow the signs and ask a few officials , we then arrived at the hotel in about 10mins . I did have a lot of luggage but they helped me with this . The room was clean and comfortable and good for an overnight stay .
Bodde her 1 natt i desember 2023
Svar fra Aime LEJEUNE den 22. jan. 2024
Dear Nazrhana Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Reza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 22. jan. 2024
Dear RezaMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 – Grei

allison

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 22. jan. 2024
Dear AllisonMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
It was good but we were actually in transit, my husband got bitten by bed bugs please sanitize or clean the mattresses. The Chef cooked a good meal for us and he was very friendly. Check in and check out was so easy.
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 19. jan. 2024
Dear AnonymousMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 – Bra

Andre

Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 18. jan. 2024
Dear Andre Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the airport and has a shuttle every 30mins. Very clean and good service
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 16. jan. 2024
Dear RyanMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for one night due to missing a connecting flight. Price was very reasonable for this hotel. It is a short ride to/from the airport. Would definitely stay again.
Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 15. jan. 2024
Dear KarenMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regards,Aime LEJEUNE Resident Manager

10/10 – Utmerket

Sandra

Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 3. feb. 2024
Dear SandraMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Mikael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very priceworth hotel 2 Km from JNB
Bodde her 1 natt i januar 2024
Svar fra General Manager den 14. jan. 2024
Dear Mikael,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel
Great hotel great staff!!!!
Bodde her 2 netter i januar 2024
Svar fra General Manager den 13. jan. 2024
Dear Anonymous,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

8/10 – Bra

William

Bodde her 1 natt i januar 2024
Svar fra General Manager den 13. jan. 2024
Dear William,Many thanks for the feedback and so very pleased you enjoyed your stay with us. I do however notice that we didn’t achieve the perfect score that we strive to achieve and would appreciate any feedback you may have for us on where we fell short. We look forward to welcoming you back to our little oasis at the airport very soon.Peter DavidsonGeneral Manager

6/10 – Grei

Poomani

Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 10. jan. 2024
Dear PoomaniMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardAime LEJEUNE Resident Manager

10/10 – Utmerket

Chris

Bodde her 1 natt i januar 2024
Svar fra Aime LEJEUNE den 10. jan. 2024
Dear Chris Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 – Utmerket

JACK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 8. jan. 2024
Dear Jack,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

10/10 – Utmerket

Nqobizitha Edia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Aime LEJEUNE den 30. des. 2023
Dear Nqobizitha Edia,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsLejeune Aime YEHOUESSI Resident Manager

4/10 – Dårlig

Kenneth

Likte ikke: Renhold
THE PROPERTY WAS OK. THE SPA NEVER RETURNED MY EMAIL REQUEST FOR AN APPOINTMENT. WHEN I SHOWED THEY SAID THE SYSTEM WAS SLOW AND THEY WOULD CALL ME BAC. 4 HOURS LATER NO CALL, SO I VISIT AND THEY WERE FULL OF EXCUSES. THE CLEANING LADY DID NOT CHANGE THE BEDDING AS A RESULT MY GIRLFRIEND CAME TO VISIT, SAW THE STAIN AND ACCUSED ME OF CHEATING. NOW SHE I NO LONGER HAVE A GIRLFRIEND BECAUSE OF THEIR NEGLIGENCE. THE MANAGER SAID HE WAS GOING TO LOOK INTO IT AND REVERT BACK. HE SAW ME 3 TIMES AND NEVER SAID ANYTHING. HORRIBLE CUSTOMER SERVICE. I FLEW IN FROM THE USA TO SPEND VACATION WITH MY GIRLFRIEND AND THIS IS WHAT HAPPENS. THEY DIDN'T OFFER AN UPGRADE, REDUCE PRICE NOTHING!!!
Bodde her 3 netter i desember 2023
Svar fra Aime LEJEUNE den 28. des. 2023
Dear Kenneth,Many thanks for the feedback and for taking the time to complete this online questionnaire. It certainly helps myself and the team to understand where we fell short on delivering the exceptional service we strive to achieve. It disappoints me that the team were not on point during your stay as we do have contingencies in place to prevent such occurrences, The above will be cold comfort to you and for this I would humbly ask that you please accept my sincere apologies on this complete lack of customer centricity. That being said we will take note of all your comments and will discuss them in detail. Thank you again for bringing these matters to my attention and do hope you will visit us again soon. Best RegardsAime LEJEUNE Resident Manager

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Aime LEJEUNE den 27. des. 2023
Dear Gina,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager