Dear Cheng, I am overjoyed to hear that you and your family had such an amazing time during your stay with us. We are thrilled to know that your little one had a blast at Umah Rare Kids Club and that our staff, particularly those in our Kids Club, were able to positively impact your vacation. We understand the significance of creating lasting memories with loved ones and it makes us happy to know we were able to contribute to that for your family. I am truly grateful for your kind recommendation and sincerely hope to have the opportunity to host you and your family again in the future for even more fun and laughter. Thank you for choosing us as your vacation destination, it was our pleasure to be a part of creating wonderful memories for you and your family. Sincerely, Nicolas Senes Resort Manager

Dear Emily, Thank you so much for your amazing review. I speak on behalf of the whole team when I say it is an honour to be called ‘the best hotel in Bali’; many thanks for bestowing such a glowing accolade and sharing such generous comments. I am incredibly proud of every single member of our team - they are indeed very special - and will be sure to share your specific words of praise with Rey. We are all continually driven to provide the highest possible service and reviews such as yours are a great source of motivation and joy. We hope to welcome you back in the near future! Sincerely, Nicolas Senes Resort Manager

Dear Yusuf, Thank you for your review, I am thrilled to know that you enjoyed your honeymoon with us. It was our honour to be part of your special celebration and help to make it even more memorable. Sincerely, Nicolas Senes Resort Manager