Lobby

Anmeldelser av La Quinta Inn by Wyndham Indianapolis Airport Executive Dr

2.5 out of 5
La Quinta Inn by Wyndham Indianapolis Airport Executive Dr
2650 Executive Dr, (761), Indianapolis, IN

Anmeldelser

6,2
Rangering på 10 − Utmerket. 111 av totalt 440 anmeldelser." "
Rangering på 8 − Bra. 75 av totalt 440 anmeldelser." "
Rangering på 6 − Grei. 70 av totalt 440 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 440 anmeldelser." "
Rangering på 2 − Forferdelig. 103 av totalt 440 anmeldelser." "

6,4/10

Renhold

6,4/10

Personale og service

5,8/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Danielle og Orlando

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The check in was terrible. It was 10:30 pm and the person had no idea how to check people in. It took over 30 minutes and there was one person ahead of us. Lobby was dirty, the fitness room has no equipment. We did not eat breakfast as it did not look clean. Room was ok.
Bodde her 1 natt i mai 2024
Svar fra Manager den 15. mai 2024
Hello Danielle,We apologize for any inconvenience you experienced during check-in and with our facilities. We will address your concerns with our team to improve our services. Thank you for sharing your feedback; it helps us enhance the guest experience for future stays.

8/10 – Bra

Sean

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine for quick overnight business trip
Bodde her 1 natt i mai 2024
Svar fra Manager den 15. mai 2024
Hello Sean,We are pleased to hear that your stay met your needs for a quick overnight business trip. If there is anything we can do to enhance your experience in the future, please do not hesitate to reach out to our management team. Thank you for choosing our hotel for your accommodation needs.

2/10 – Forferdelig

kenneth

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve traveled for 45 years and this was the worst experience ever. The girl at the counter talking to her husband or boyfriend before, during and after my check in.The room was dirty, the fitted sheet was just laid across the bed, the sink hot water did not work, the floor was filthy and last but not least I fell in the bathtub while taking a shower because there was no slip guards or mat in the bathtub or handles (A LAWSUIT WAITING TO HAPPEN!) The staff was extremely rude and dismissive. I will make it a point to put this review out everywhere possible.
Bodde her 1 natt i mai 2024
Svar fra Manager den 15. mai 2024
Hello kenneth,We regret to hear about your experience and appreciate you bringing this to our attention. We encourage feedback from our guests to ensure we continue to improve our services. Your concerns will be shared with the relevant departments for their review. Thank you for taking the time to share your feedback with us.

10/10 – Utmerket

kenneth

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worst experience ever
Bodde her 1 natt i mai 2024
Svar fra Manager den 15. mai 2024
Hello kenneth,We are sorry to hear about your experience and appreciate you sharing your feedback with us. Your comments will be shared with our team for further review and improvement. Should you have any additional details to provide, please feel free to reach out to our management team directly.

8/10 – Bra

Mark og Bennington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleased with property
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Mark,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 – Dårlig

Deborah

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The place has all the potential to be good. However sheets had blood stains (I have pictures) and the A/C smell and look moldy.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Dear Deborah,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 – Forferdelig

Jing

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The blanket has many dirty spots on it .the front desk take forever Waiting for over 30 mins to check in there was only one person in front of me.
Svar fra General Manager den 11. mai 2024
Dear Jing,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 – Grei

Carl og HAZEL CREST

Reiste med familie
It was ok, elevator creeking. Room was clean.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 10. mai 2024
Dear Carl,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 – Bra

Alonzo

Likte: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Manager den 10. mai 2024
Hello Alonzo, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 – Bra

Monseratt

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
really enjoyed the overall, not noisey. Our sheets in our room were a bit dirty and stained and they also left some cleaning supplies in the room as well. Rooms should be def checked for cleanliness before being available
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Monseratt,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 – Dårlig

Troy

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty, noisy, dirty bed sheets, outdated run down building.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Dear Troy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of u

4/10 – Dårlig

Shweta

Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Dear Shweta,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of u

2/10 – Forferdelig

Muhammad

Reiste med familie
Only one towel for Two persons in the room ?Managemet needs to trained on Hygiene. Breakfast area even worse, no drinking water, nothing to eat except two days old white bread. I will never stay again and recommend Any La Quinta brand to anyone.
Bodde her 1 natt i mai 2024
Svar fra Manager den 7. mai 2024
Hello Muhammad, We apologize for any inconvenience caused during your stay. Your feedback is valuable for our improvement. We encourage you to reach out to management with further details for a more personalized resolution process. We appreciate your insights and will work to enhance our services for all our guests' satisfaction.

2/10 – Forferdelig

SaRetta

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og fasiliteter
The property was not well kept. Everything was barely clean and not well maintained.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 3. mai 2024
Dear SaRetta,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 – Bra

Tamyra

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
NA
Bodde her 1 natt i mars 2023
Svar fra General Manager den 2. mai 2024
Dear Tamyra,Thank you for choosing us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 – Utmerket

Marcos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Marcos,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 – Forferdelig

Jorge

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I called on Friday to explain why I was not able to make it to Indianapolis. I spoke with a young lady which said a manager would call me back. I am yet to hear back. During our flight we had a emergency mechanical problem and the Pilot had emergency land in Dallas. we were not able to get a connecting flight. I called that night from Dallas when we landed and the guy that answered said he couldn't help me that night. so I needed to call the following day which was Friday. I was told the manager was not able to speak to me and I would get a return call. let I mentioned before I never received a call back. I writing this review with the expectation that I'm going to still get no call back. but guess will see.
Bodde her 1 natt i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Jorge,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 – Forferdelig

Mark

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Broken lights the bedside table had been ripped out lights looked like they'd been ripped out, Stuff still in the toilet. Awful experience overall
Bodde her 1 natt i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Mark,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and spacious rooms
Bodde her 1 natt i april 2024
Svar fra General Manager den 27. apr. 2024
Dear John,Thank you for staying with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 – Grei

Matthew

Likte ikke: Fasiliteter
It was OK. Exactly what you would expect for the price. Lack of options when it comes to the continental breakfast.
Bodde her 2 netter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Matthew,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 – Utmerket

Wendi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024
Svar fra General Manager den 21. apr. 2024
Dear Wendi,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Managerd

8/10 – Bra

Jean-Michel

Forretningsreisende, Reiste med familie
Likte: Personale og service
Ok
Bodde her 3 netter i april 2024
Svar fra General Manager den 20. apr. 2024
Dear Jean,Thank you for staying with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 – Grei

Kaley

Bodde her 4 netter i april 2024
Svar fra Manager den 10. mai 2024
Hello Kaley,We appreciate you choosing to stay with us and hope you had a comfortable visit. If there were any areas that did not meet your expectations, please get in touch with us directly so we can address them efficiently. We look forward to the opportunity to welcome you back again.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The personal was great I recommend this place
Bodde her 1 natt i april 2024
Svar fra General Manager den 13. apr. 2024
Dear Robert,Thank you for staying with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 – Bra

Susan og Holland

Reiste med familie
Likte: Renhold og personale og service
I was a little concerned after reading some reviews, but I was happy with the cleanliness of our room. The bedding was clean and the bed was comfortable. The towels were clean and fluffy. I was disappointed that the included breakfast ran out of food and coffee cups.
Bodde her 2 netter i april 2024
Svar fra General Manager den 11. apr. 2024
Dear Susan,Thank you for choosing us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 – Bra

Shawn

Likte: Personale og service og overnattingsstedets bygg og tilstand
Microwave dirty and had a towel in it. No smoke detector/missing. Shampoo bottoe floating in toilet on arrival
Bodde her 1 natt i mars 2024
Svar fra General Manager den 9. apr. 2024
Dear Shawn,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 – Dårlig

John

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was horrible, ran out of food, stains on the carpet and towels, shower head was poor.
Bodde her 4 netter i april 2024
Svar fra General Manager den 9. apr. 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was the most expensive hotel room I’ve ever booked due to the eclipse, which is fine given the nature of the event but I don’t expect to be billed twice for the room. Second failure would be the morning breakfast room. We arrived at 7:45am to find slices of white bread and cream cheese packets as the only food left. Deciding on a cup of coffee to ponder where else we could go, we discover the coffee urn empty. No food, no coffee, expecting much more than that for $354 dollars a night. No doubt the hotel was sold out due to the eclipse, but you would have thought someone would have thought to keep the breakfast pantry stocked. Room coffee wasn’t drinkable either. So billed twice for the room and no coffee or breakfast available, epic fail and we will take our business elsewhere in the future.
Bodde her 1 natt i april 2024
Svar fra Manager den 10. apr. 2024
Hello Mark,We regret to hear about your disappointment during your recent stay. Our rates are reflective of the anticipated demand during special events. We appreciate your feedback regarding the breakfast room and will address this with our team. Our goal is always to provide a pleasant experience for our guests.

6/10 – Grei

John og Fort Smith

The property is an industrial area. There are more hotels all around it. It is easy to get to. In terms of the hotel, please make sure you come at 3 pm or after if it is b4 check in time they will charge you an additional $35. Also, I stayed on the 1st floor of the property. I'm not sure if they keep people with animals on that floor but it seemed like the carpet was soiled in my room. and the tile portion of the floor could have used a real good mopping. I just needed to stay somewhere for the night so it was just an ok property to stay in. I would give it a 2.5 rating out of 5.
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear John,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Joshua,We loved having you stay with us at La Quinta Inn by Wyndham Indianapolis Airport Executive Dr. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 – Dårlig

Josh

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Under staffed, room not ready at check-in time, smelled like smoke, room was over priced. Had three people staying in the room and only two bath towels. Called for extra towel and never received one. ( waited 35 mins and then had to leave).
Bodde her 2 netter i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Josh,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 – Grei

DEVON

Reiste med partner, Reiste med en gruppe
Room smelled like smoke
Bodde her 1 natt i april 2024
Svar fra Manager den 9. apr. 2024
Hello DEVON,We apologize for any inconvenience you may have experienced during your stay. We encourage guests to notify us immediately if they encounter any issues to address them promptly and ensure a pleasant stay for all guests. Your feedback is truly valuable to us as we strive to improve our services.

6/10 – Grei

Kea

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
While some features were updated (nicer linens, curtains, etc.), the breakfast area was a complete joke and parts of the room itself were still in need of updates or perhaps a deep cleaning. It was fine for a quick stay, but not the best set up or location.
Bodde her 1 natt i mars 2024
Svar fra Manager den 27. mars 2024
Hello Kea, We appreciate your feedback on your recent stay with us. We value your input regarding our breakfast area and room situation, and we will share this with our team for further review. Our aim is to offer a comfortable stay for all guests, and we regret if we fell short of your expectations. Your comments are important to us as we continue to improve our offerings and services.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GM den 26. mars 2024
Dear RichardWe hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel. Looking forward to having you in our hotel soon.

4/10 – Dårlig

brandon

Reiste med partner, Reiste med familie
Likte ikke: Personale og service
Air conditioner did not work , fan in bathroom didn’t work , key card on door worked one time and had to get the front desk to manual open it . Room was clean . Shower took about 5 minutes to get warm water
Bodde her 2 netter i mars 2024
Svar fra Manager den 22. mars 2024
Hello brandon,Thank you for sharing your feedback with us. We appreciate knowing that you found the room clean during your stay. We will ensure the relevant departments are made aware of the issues you faced to improve the guest experience in the future.

2/10 – Forferdelig

William

Likte ikke: Personale og service
Our room was not available until 5:30 (check-in was listed as 3:00) and there was no hot water for our showers in the morning.
Bodde her 1 natt i mars 2024
Svar fra Manager den 19. mars 2024
Hello William, We apologize for any inconvenience you experienced during your stay. We strive to ensure timely check-ins and hot water availability. Your feedback will be shared with the team for necessary improvements. We appreciate your valuable input in helping us enhance our services for future guests.

2/10 – Forferdelig

Martin

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food was very minimal and not very good really noisy at night could not sleep.
Bodde her 1 natt i mars 2024
Svar fra Manager den 14. mars 2024
Hello Martin, We apologize that your dining experience did not meet your expectations, and we regret any inconvenience caused by noise disturbances. We appreciate your feedback and will share your comments with our team for future improvements.

6/10 – Grei

Mary

Our room had several damaged items: tub, shelf, and clothes valet. We (2 adults) found only 1 wash cloth, 1 hand towel, and 2 towels. Window was covered with thick white film on outside so you couldn’t see out. The check- in was very transactional, no welcome or hello. Would not stay here again.
Bodde her 1 natt i mars 2024
Svar fra Manager den 12. mars 2024
Hello Mary, We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.

4/10 – Dårlig

Steven

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The water pressure was entirely too strong. Hot water runs out after 5 minutes during shower. Housekeeping comes every 3 days which is inconvient.
Bodde her 5 netter i februar 2024
Svar fra Manager den 9. mars 2024
Hello Steven,Thank you for sharing your feedback with us. We appreciate your comments and will share them with the relevant teams for future improvements. We hope you were still able to enjoy your overall stay with us.

2/10 – Forferdelig

Shannon

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only reason I booked this property was location and shuttle to the airport. Upon check in— was told the shuttle was broken but this was not advertised.
Bodde her 1 natt i mars 2024
Svar fra Manager den 7. mars 2024
Hello Shannon, We apologize for any inconvenience you experienced regarding the shuttle service. Guest feedback is valuable to us for improving our services in the future. We recommend contacting our management team for further assistance with your concerns.

8/10 – Bra

Oluwasijibomi

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Manager den 6. mars 2024
Hello Oluwasijibomi, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 – Utmerket

Darlene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice. Great bed. Well kept up.
Bodde her 1 natt i mars 2024
Svar fra Manager den 3. mars 2024
Hello Darlene,We are delighted to hear that you enjoyed our comfortable beds and well-maintained facilities during your stay with us. Your positive feedback is much appreciated and we hope to welcome you back in the future for another pleasant experience.

2/10 – Forferdelig

Barbara

Bodde her 1 natt i februar 2024
Svar fra GM den 21. mars 2024
Dear Barbara Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you

6/10 – Grei

Courtney og Southfield

Elevator was down. Not enough towels, had to go to front desk to request. Sink and Tub drains were really slow.
Bodde her 1 natt i februar 2024
Svar fra GM den 21. feb. 2024
Dear Courtney ,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to the Room and the amenities provided. First of all, kindly accept our apology for the same. We have taken your feedback positively and necessary measures have been initiated for improvement on standard of the rooms and its amenities. I am sure you will notice the changes in your next visit.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Thanking you

2/10 – Forferdelig

Jennifer

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property and room were dirty. No TV. The staff were rude and non accommodating. I travel extensively and this was in my top 5 worst experiences.
Bodde her 2 netter i februar 2024
Svar fra GM den 19. feb. 2024
Dear Jennifer,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to the Room uncleanliness and the amenities provided. First of all, kindly accept our apology for the same. We have taken your feedback positively and necessary measures have been initiated for improvement on standard of the rooms and its amenities. I am sure you will notice the changes in your next visit.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.

2/10 – Forferdelig

Tina

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was not clean there was dirt on the floor, dingy bed linen with thin spots, dirty linens, the security/safety lock on the door was ripped off, broken screen on the window! The staff were rude and acted like they were inconvience when asked a question! I would not suggest staying at this hotel! I have stayed at La Quinta Inn before and have never had such a horrible experience!
Bodde her 2 netter i februar 2024
Svar fra GM den 14. feb. 2024
Dear Tina,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to Hygiene and Cleanliness of Room/ Property. Kindly treat this as one of the case and forgive us. We have taken your feedback positively and precautionary measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Sincerely

10/10 – Utmerket

Jojakim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone everything is good really nice that was my first time believe that it’s so good that’s why I’m came back same airplane love it
Bodde her 2 netter i desember 2023
Svar fra Manager den 9. feb. 2024
Hello Jojakim,Thank you for choosing our hotel for your recent visit. We're thrilled to hear that you had a great experience during your stay with us. We appreciate your loyalty and look forward to welcoming you back in the future.

2/10 – Forferdelig

walter

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty rooms! Everything was stained and stinky. The bedding was covered in hair and hadn’t been cleaned. No hot water! We were hoping the towels were kind of clean. It was hard to tell since they were yellow and stained.
Bodde her 1 natt i februar 2024
Svar fra Manager den 9. feb. 2024
Hello walter, We're sorry to hear about your experience during your stay. Cleanliness is a top priority for us, and we apologize for any inconvenience caused. We appreciate your feedback and will address your concerns with our housekeeping team to improve our standards. If you have any further questions or concerns, please feel free to reach out to our management team.

10/10 – Utmerket

Shawn og indianapolis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in relaxing and quite .
Bodde her 1 natt i februar 2024
Svar fra Manager den 6. feb. 2024
Hello Shawn,Thank you for your feedback! We're glad to hear that your check-in process was smooth and that you found our hotel to be relaxing and quiet. Your comfort and satisfaction are our top priorities. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 – Utmerket

Debbie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Checked in late staff was accommodating and quick due to the late hour and room was easy to access
Bodde her 1 natt i februar 2024
Svar fra Manager den 6. feb. 2024
Hello Debbie,Thank you for your feedback! We are glad to hear that our staff provided accommodating and quick service during your late check-in. We strive to make the check-in process as seamless as possible, even during late hours. We appreciate your positive comments about the easy accessibility of your room. We look forward to welcoming you back again in the future.