Dear Eirik, Thank you for your visit to Ushuaïa Ibiza Beach Hotel and for sharing your feedback with us. We will take in consideration your score for the Hotel and we hope that next time you will enjoy your visit in all the aspects. We will do our best to provide you with the best service. Kind regards, Emilia, Customer Care

Dear Liv, We are pleased to see that you tried both, the Ushuaïa Club and the Ushuaïa Tower, so it is great to know that you liked both experiences. Thank you for sharing your thoughts about the stay, it is rewarding to see that you liked everything. We hope to see you back soon for more great moments. Kindest regards, Emilia, Customer Care

Dear Christer, thank you for choosing Ushuaia Ibiza Beach Hotel and for your positive feedback! We are glad to hear that you enjoyed your stay with us and we are looking forward to welcoming you soon again! Warm regards, Hospitality Manager

Estimado Emmanuel,Lamentamos sinceramente que su experiencia con nosotros no haya sido satisfactoria y que no haya quedado completamente complacido durante su estancia. Valoramos enormemente su opinión, ya que nos ayuda a identificar áreas de mejora en nuestros servicios.Nos gustaría comprender mejor los aspectos de su estancia que no cumplieron sus expectativas y resolver cualquier problema que haya experimentado. Si está dispuesto a compartir más detalles sobre su experiencia con nosotros, estaremos encantados de escucharle y hacer todo lo posible para rectificar la situación.Esperamos tener de la oportunidad de brindarle un servicio de alta calidad en su próxima visita.Gracias por tomarse el tiempo de dejarnos su valoración.Atentamente,

Dear Michele, thank you for this excellent review! We are really happy to know that your experience with us was up to your expectations and beyond. We hope to see you soon, regards from Ibiza!

Thank you for your review of Ushuaïa. We are thrilled that you had a fantastic stay and appreciated the exceptional service provided by our staff. At Ushuaïa Ibiza Beach Hotel, we strive to exceed expectations and provide a high-class experience for all our guests. From the moment you arrive, we focus on every detail to ensure your stay is enjoyable. We value your recommendation and look forward to welcoming you back for another memorable visit.

Cher M. Danilo,Je vous remercie d'avoir partagé votre avis sur votre expérience ici. Je suis ravi de savoir que vous avez passé un bon moment et que notre établissement a répondu à vos attentes pour faire la fête. Si vous avez d'autres commentaires ou des suggestions, n'hésitez pas à les partager. Nous espérons vous revoir bientôt à Ibiza.Cordialement,Belén RodríguezOnline Reputation Senior Advisor

Dear Paul,Thank you for your kind words about our excellent hotel and the fantastic live DJ shows. We're thrilled to hear that you had a great time, and we appreciate your intention to book with us again. Your support and positive feedback are greatly valued, and we look forward to welcoming you back for another memorable experience.If you have any specific preferences or requests for your next booking, please feel free to let us know, and we'll be more than happy to assist you.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Estimado Daniel,¡Gracias por tu excelente comentario! Estamos encantados de saber que tu experiencia fue de tu agrado. Siempre estamos aquí para proporcionarte un servicio excepcional y esperamos tener el placer de recibirte nuevamente en Ushuaïa Ibiza Beach Hotel en el futuro.Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. ¡Esperamos verte de nuevo pronto!Saludos cordiales,Belén RodríguezOnline Reputation Senior Advisor

Dear Syed,We are delighted to hear that you enjoyed the theme, ambiance, and location of our property by the beach. Your positive feedback is greatly appreciated, and we are pleased to know that these aspects contributed to your overall experience.At Ushuaïa Ibiza Beach Hotel, we aim to provide a unique and enjoyable atmosphere for our guests, and we are glad to know that we succeeded during your visit.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Christopher,Thank you so much for choosing us for your stay in Ibiza and for reviewing your stay. Looking forward to welcome you very soon!

Dear Fernando,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay.We take all guest feedback seriously and will review the points you've mentioned to see how we can improve our services and guest experience. We understand that Ibiza can be a lively destination, and some noise is to be expected, but we aim to ensure all our guests have a comfortable stay.We appreciate your input, and we hope you will consider giving us another chance in the future to provide a more enjoyable experience.If you have any further concerns or suggestions, please don't hesitate to reach out.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Peter,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Jayesh,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,Belén RodríguezOnline Reputation Senior Advisor

Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,

Thanks for your review. We are saddened to find that your expectations were not meet. Please inform us how we can better assist your experience for the future.

Dear Mareesa,I'm delighted to hear that your stay was perfect! We strive to provide exceptional experiences for our guests, and it's wonderful to know that you had such a positive experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another outstanding stay.Belén RodríguezOnline Reputation Senior Advisor

Estimado Fernando,Lamento profundamente escuchar que tu experiencia en Ushuaïa Ibiza Beach Hotel no cumplió con tus expectativas y que te sentiste decepcionado por los cobros extras y el servicio que recibiste. Tu retroalimentación es fundamental para nosotros, y tomamos tus comentarios muy en serio.Entiendo tu preocupación con respecto a los cargos adicionales, y es importante que nuestros huéspedes se sientan informados y cómodos con los costos asociados a su estadía. Apreciamos tus comentarios sobre esto y los tendremos en cuenta para revisar nuestras políticas de tarifas y cargos adicionales.La calidad del servicio es una de nuestras principales prioridades, y lamento sinceramente que hayas sentido que el servicio que recibiste no estuvo a la altura de tus expectativas. Tomaremos tus comentarios en consideración para mejorar nuestros estándares de servicio y la experiencia general de nuestros huéspedes.Esperamos que reconsideres la posibilidad de hospedarte con nosotros en el futuro y que nos des otra oportunidad para brindarte una experiencia más satisfactoria. Si decides hacerlo, no dudes en contactarme directamente, y estaré encantado de asistirte personalmente para garantizar una estadía más agradable.Una vez más, lamento las molestias que experimentaste durante tu estancia y agradezco tus comentarios.Atentamente,Belén RodríguezOnline Reputation Senior Advisor

Dear Guest,I want to sincerely apologize for the numerous issues you encountered during your stay at Ushuaïa Ibiza Beach Hotel. Your feedback is deeply concerning, and it's disheartening to hear about the problems with the room and the electronics.The maintenance issue with the shower and the inconvenience it caused is not up to our standards, and I'm sorry that it was not resolved adequately during your stay. I will address this with our maintenance team to ensure such problems are handled more effectively in the future.Regarding the charge, we take these matters seriously, and upon receiving your complaint, we thoroughly investigated the issue. Our records indicate that the consumables in question were indeed consumed during your stay, as per our inventory management system. We understand that you claim not to have used them, but based on our internal procedures and checks, the charges were accurate.I appreciate your feedback, and I'm sorry that your experience with us was marred by these issues. We hope you will reconsider and give us another opportunity to provide you with a much-improved experience during your future visits to Ibiza.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Kieran,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel! Belén RodríguezOnline Reputation Senior Advisor

Dear Kieron,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Mette,Thank you so much for rating your stay. Please inform us how can we better assist you in the future. Kind regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Lauren,Thank you for sharing your feedback regarding your recent stay at Ushuaïa Ibiza Beach Hotel. We are pleased to hear that you had a great time and enjoyed the check-in experience as well as the atmosphere of our hotel, which is known for its vibrant music and parties.However, we sincerely apologize for the lapses in service you encountered during your stay. Your comments regarding difficulties in getting service at the pool, limited seating, and delayed room cleaning are concerning, and we take these issues seriously. Rest assured that we will address these matters with our team to ensure improvements are made.We understand that you were primarily here for the music and party experience, but we do aim to provide excellent service to all our guests, and we regret that we fell short of your expectations in this regard.We truly value your feedback as it helps us to enhance the guest experience, and we hope to have the opportunity to welcome you back in the future, delivering a more seamless and enjoyable stay.Thank you for choosing Ushuaïa Ibiza Beach Hotel.Warm regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Kathleen,Thank you so much for rating your stay. Please inform us how can we better assist you in the future. Kind regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Antonio,Thank you so much for your review and the picture shared. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Nihad,Thank you for your feedback! We are delighted to see that you have enjoyed so much our worldwide known music events with the best DJs. We cannot wait to have you back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Gürkan,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Estimado Ricardo,Qué alegría saber que su estancia en Ushuaïa Ibiza Beach Hotel fue inmejorable. Comentarios como el suyo nos motivan para seguir trabajando y ofreciendo a nuestros huéspedes un servicio de la mejor calidad.Belén RodríguezOnline Reputation Senior Advisor

Dear Sandra,Thank you so much for your excellent review. We are delighted to find out that your stay was up to your expectations. We would love to see you soon back at Ushuaïa Ibiza Beach Hotel.

Dear Abdalah,We're genuinely sorry to hear that your experience at Ushuaïa Ibiza Beach Hotel did not meet your expectations. Your feedback is important to us, and we would appreciate more specific details about the issues you encountered so that we can address them and improve our services.Please feel free to share any additional feedback or concerns you may have so that we can work to ensure a better experience for our guests in the future.Thank you for taking the time to provide your feedback.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Joanna,Thank you for your positive feedback about Ushuaïa Ibiza Beach Hotel. We're delighted to hear that you consider us the best hotel in Ibiza for enjoying DJ performances. We take pride in offering top-notch entertainment and a vibrant atmosphere for our guests.We appreciate your support, and we hope to continue exceeding your expectations during your future visits to our hotel.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Nina,Thank you for your review, and for sharing your experience at Ushuaïa Ibiza Beach Hotel. It's great to hear that you had a wonderful experience during your 4-day stay in a nice suite.We are sorry to hear that you felt the service from our staff was lacking and that some of them came across as arrogant. This is not the level of service we aim to provide, and we take your feedback seriously. We will use your comments as an opportunity to improve our service.If you have more comments or questions in the future, please don't hesitate to reach out. We hope you consider visiting us again in the future, and we strive to offer you a better experience.Best regards,

Dear Ashleigh,Thank you so much for your excellent review! We are delighted to see how we succeed and reach our goal: turn customers into fans. Thanks for choosing us and we hope to see you soon!Belén RodríguezOnline Reputation Senior Advisor

Dear Joanna,Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at Ushuaïa Ibiza Beach Hotel. It's wonderful to know that you found our location perfect for accessing nightlife and enjoyed our incredible location. We're glad you appreciated our nice rooms as well.We truly appreciate your love for Ushuaïa, and we can't wait to welcome you back for more unforgettable moments in the future.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Scott,Thank you so much for your review. We are very happy to hear that your experience was up to your expectations. We hope to see you back very soon! Belén RodríguezOnline Reputation Senior Advisor

Dear Satish,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel! Belén RodríguezOnline Reputation Senior Advisor

Dear Brian,Thank you so much for rating your stay. Looking forward to welcome you back soon,

Dear Nicholas,Thank you so much for your excellent review. We are delighted to find out that your stay was up to your expectations. We would love to see you soon back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Dear Sylvia,Thank you for sharing your Ushuaïa experience and for your excellent review. It is a real pleasure to read that you enjoyed our unique property so much. We cannot wait to have you back dancing with us!Belén RodríguezOnline Reputation Senior Advisor

Dear Earl,We truly appreciate your kind words. We love to find out how your experience was enhanced by The Unexpected Breakfast (I know, its just so delicious, with so much variety...) We hope to see you very soon dancing at Ushuaïa Ibiza Beach Hotel!Belén RodríguezOnline Reputation Senior Advisor

Estimado Erick,Muchísimas gracias por sus encantadores comentarios. ¡Nos alegra saber que hemos conseguido nuestro objetivo de crear experiencias inolvidables de la mano del mejor servicio! Esperamos darles la bienvenida de nuevo en un futuro próximo.Belén RodríguezOnline Reputation Senior Advisor

Dear Steven,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your honesty and are truly sorry to hear that your experience did not meet your expectations.We regret that the size and amenities of the rooms did not meet your needs and that you found the value for the price disappointing. Your comments about the availability of sunbeds and have been noted, and we apologize for any inconvenience this may have caused during your stay.We apologize for the inconvenience you experienced regarding the lack of an adaptor for your phone charger. It is our aim to provide a seamless experience for our guests, and we are sorry that we fell short in this instance. Your observations about the cleanliness of the carpets and skirting boards are important to us, and we will address this issue with our housekeeping team to ensure improvements are made.We are pleased that you found the hotel's location convenient for your plans, and that you appreciated the proximity to popular venues and the airport. We value your comparison with other hotels, as it provides us with insights into areas where we can further enhance the guest experience.We take all guest feedback seriously, and we apologize that we were not able to deliver the level of satisfaction you were seeking. We are constantly striving to improve, and your feedback will be taken into consideration as we work to enhance our services and amenities.If there's anything specific you would like to discuss or if you have any further comments to share, please feel free to reach out to us. We hope that despite your recent experience, you will consider giving us another opportunity in the future.Best regards,Belén RodríguezOnline Reputation Senior Advisor

Dear Pablo,Thank you so much for your excellent review. We are delighted to find out that your stay was up to your expectations. We would love to see you soon back at Ushuaïa Ibiza Beach Hotel.Belén RodríguezOnline Reputation Senior Advisor

Estimado Edward,Agradecemos tu retroalimentación. Si tienes comentarios adicionales o sugerencias sobre cómo podemos mejorar, no dudes en compartirlos. Estamos aquí para brindar la mejor experiencia posible a nuestros huéspedes. Esperamos que, en tu próxima visita, podamos superar tus expectativas y ofrecerte una experiencia de 5 estrellas. Si tienes alguna pregunta o necesitas más información, no dudes en contactarnos.

Dear Kennedy,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel!

Dear Jugdip,Thank you so much for your excellent review! We definitely are the hotel that changed the island for good and that has the best vibes. We are glad you have enjoyed them so much. We are looking forward seeing you next time! Best regards,

Dear Jessica,We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. We understand your frustrations, and we are truly sorry for not meeting your expectations.It is unacceptable that your room was not clean upon check-in, and we regret any inconvenience caused by the espresso machine not working and the delay in addressing the issue. Providing a clean and well-functioning room is essential to us, and we apologize for falling short in this regard.The issues with the shower door, lack of washcloths, and the extra charges for espresso capsules are also not up to our standards, and we apologize for the inconvenience and confusion caused. We will address these matters with our team to ensure that they are properly handled in the future.Your feedback is essential to us, and we take it seriously as we continuously strive to improve our services and offerings. We are committed to make the necessary changes to prevent similar incidents in the future.We understand the value of your investment in our hotel and regret that we did not provide you with the experience you expected and deserved. We hope you consider giving us another chance in the future to show you the true level of service and quality we are capable of providing.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back and offer you an improved and more satisfying stay.Best regards,