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Anmeldelser av Royal Star Beach Resort

4 out of 5
Royal Star Beach Resort
Cornish Street, El Dahar Area, Hurghada, Red Sea Governorate

Anmeldelser

6,8
Rangering på 10 − Utmerket. 22 av totalt 86 anmeldelser." "
Rangering på 8 − Bra. 26 av totalt 86 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 86 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 86 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 86 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

5,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Laura

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Leider waren wir sehr enttäuscht von diesem Hotel und würden nicht empfehlen es zu buchen! Es ist allgemein sehr in die Jahre gekommen und sieht nicht mehr aus wie auf den Bildern hier auf der Seite… alles sehr alt, heruntergekommen und dreckig. Die Sauberkeit lässt im ganzen Hotel sehr zu wünschen übrig: insbesondere im Badezimmer ist es einfach nur dreckig. Die Teller, das Besteck und Gläser beim Essen werden einmal mit Wasser abgespült und fertig. Es war wirklich eine Überwindung damit zu Essen. Die Getränke wurden meistens nur aus 0,1l Plastik Bechern ausgeschenkt. Das war uns dann sogar lieber aber dadurch musste man sich alle 10min was Neues holen. Die Getränke sind entweder aus Sirup oder ganz billige Nachmachen aus dem Supermarkt. Wirklich nicht lecker, und die „Cocktails“ ungenießbar. Zum Beispiel eine Mischung aus „Sprite“ und „Fanta“. Das haben wir uns wirklich anders vorgestellt. Das Essen war wirklich in Ordnung. Viel Auswahl und war immer lecker. W-lan gibt es nur in der Lobby, NICHT auf den Zimmern. Dafür muss man extra zahlen. Und das Lobby W-lan funktioniert nur teilweise und dann sehr langsam. Am Pool ist den ganzen Tag über sehr laute Musik und Entertainment. Man wird sehr oft angesprochen ob man einen Ausflug, Spa-Angebot oder Drink kaufen möchte. Die Bucht/Aussicht vor dem Hotel ist wirklich sehr schön. Aber zum Schwimmen leider viel zu flach, steinig und das Wasser erhitzt sich sehr schnell. In der Bucht nebenan ist schön zum Schnorcheln und Schwimmen.
Bodde her 11 netter i juli 2023

4/10 – Dårlig

Sophie

Likte ikke: Renhold
Bodde her 10 netter i mars 2023

8/10 – Bra

Gaspare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2023

8/10 – Bra

Hossam

Reiste med familie
Likte: Renhold og personale og service
Goed

8/10 – Bra

László

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Not enough glasses for drinks The plastic cups are small and of poor quality.
Bodde her 14 netter i november 2022

10/10 – Utmerket

Michelle Keway

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Aldrig upplevt trevligare person. All person gjorde allt för att göra vår vistelse super trevligt dyngnet runt.& det blev pga dessa fantastiska service minded personal. Detta gällde från städpersonal, underhållningspersonal, restaurangpersonal, barpersonal, strandpersonal till receptionpersonal. ❤️🙏

6/10 – Grei

Markus

Reiste med familie
Likte: Personale og service
Hotel ist sehr in die Jahre gekommen und hat in den letzten Jahren stark abgenommen was sich auch am essen bemerkbar macht
Bodde her 3 netter i oktober 2021
Svar fra Mira Guest relation Royal Star den 16. nov. 2021
Sehr geehrter Gast, es tut uns leid zu hören, dass sie mit ihrem Aufenthalt bei uns nicht gänzlich zufrieden waren. Wir versuchen uns stetig zu verbessern, deshalb ist uns ihr Feedback sehr wichtig. Es würde uns freuen, wen sie uns noch einmal die Chance geben uns bei ihrem nächsten Besuch in Hurghada zu beweisen Mit freundlichen Grüßen

10/10 – Utmerket

Hadhirami

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel est très agréable, professionnel ainsi qu’à l’écoute des demandes .
Bodde her 8 netter i oktober 2021
Svar fra Mira Guest relation Royal Star den 16. nov. 2021
Dear guest, Thanks for your comment. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back to our hotel soon Kind regards

10/10 – Utmerket

Afrodité

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice personal with a big heart! It was the 5. time, that I was staying in this hotel. Like at home! Everything perfekt!
Bodde her 7 netter i september 2021

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
.
Bodde her 14 netter i juli 2021

2/10 – Forferdelig

Ahmed Abdelnaser Khalaf Ahmed

Bodde her 5 netter i august 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Food is poor quality and complaints are ignored The air conditioning inside the rooms is poor and the complaint is ignored
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Piscine propre, vu sur la piscine et la mer magnifique. Personnels aux petits soins et très attachants. Nourriture moyennes ça manque de diversité. Sinon très beau séjour je le recommande et très peu cher.
Bodde her 10 netter i juni 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is completely a terrible hotel. It is full of bugs... rude staff.... kept me waiting for 9 hrs. They violate everything, and you can’t complain because the owner’s Lon is in the Egyptian parliament. I called the tourism police to make a report ... they asked me to go to their location.... I went there they asked me to go come back. When I went back, they refused to make a report because of the connection.
Bodde her 4 netter i juni 2021

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i mai 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prix et emplacement. Qualité de service. Calme et propre
Bodde her 4 netter i november 2020

2/10 – Forferdelig

EK

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disgusting how they treat the guests here. We have arrived to Hurghada after 11pm but the hotel was informed in advance about our late arrival. When we arrived to the hotel the receptionist was extremely rude and unhelpful. We have booked two room for only 1 night (as we spent our holiday in a different hotel - LUCKILY) due to our late arrival but the receptionist couldn't find only 1 reservation and even that we showed our reservation and the confirmation that both room has been paid for he said he doesn't know who expedia is. We contacted Expedia and the agents were extremely helpful to get us our room. They called and e-mailed the hotel with our details but the receptionist was rude to the Agent too and was not willing to read the e-mail he has received from Expedia. Receptionist said, he can give us a room if we pay $250 for the night per room and said IF they find our reservation in the morning than they will refund us the money. We wanted to speak with a manager who refused to speak with us even tho he was sitting in the back office behind the reception. We refused to pay the $250 per room for the night (we booked it for £45 per room originally) and we didn't want to end up to get $500 short in case they refuse to pay us in the morning.. If the receptionist couldn't find the reservation at night there is no way he would find it in the morning. Cheap hotel and lying, extremely rude staff!
Bodde her 1 natt i september 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 2 netter i oktober 2020
Svar fra Omar Ahmed den 14. okt. 2020
Ok, thank you for the information, will take care of all above points

2/10 – Forferdelig

Verifisert reisende

The property refuse to give me a room Because they didn't find any reservations on My name or on my number I want my money back.
Bodde her 4 netter i oktober 2020

2/10 – Forferdelig

Kira og UAE

Reiste med familie og små barn
Hotel is close and still visible on your inventory. we arrive without accommodation.
Bodde her 3 netter i juli 2020

10/10 – Utmerket

pierre og Fribourg, Suisse

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le Royal Star était fermé.... on m'a dirigé sur le Pacha.... un trois-étoiles... mais qui était vraiment sympatique et le personnel fantastique
Bodde her 1 natt i juli 2020

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Alles was in 1 woord slecht. Van de faciliteiten tot aan schoon en netheid
Bodde her 14 netter i september 2019

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Proche du vieux centre ville. Piscine pas très propre. Musique à fond toute la journée. Matériel de plage pas entretenu
Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Bodde her 13 netter i september 2019

8/10 – Bra

Verifisert reisende

Bodde her 7 netter i september 2019

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Op fotos is het enige wat er goed uitliet. Zodra je hier aankomt is alles zo slecht. De service is slecht, hotel kamers zijn vies. Het eten is te eten. Elke dag weer hetzelfde.
Bodde her 1 natt i september 2019

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Aussi bien par rapport au prix . Mais on est bien mangé. Bien dormi. Bien nagé. Il faut faire des activités mais ces payant
Bodde her 4 netter i september 2019

6/10 – Grei

Verifisert reisende

Bodde her 8 netter i september 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had good timme. Price is good for full board stay (all inclusive). Cleanliness is ok but it can be better.
Bodde her 4 netter i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très bien situé , propre et agréable . Très bon séjour dans cette hotel
Bodde her 5 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant Stay*****
Bodde her 8 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2019

8/10 – Bra

Ahmed

Likte: Overnattingsstedets bygg og tilstand og romkomfort
A 3 star hotel not 4
Beach was nice, rooms were good, horrible desert buffet and very small variety for the rest of the food, wifi wasn't for free in the rooms as mentioned on hotels.com, not very friendly staff nor receptionists. AC was very weak in rooms. Far away from city centre, great animation team though.
Bodde her 3 netter i april 2019

6/10 – Grei

Lars

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Tre dagar i Hughada
Slitet hotell i ett slitet område. Förmodligen ett typiskt fyrstjärnigt hotel utifrån Egyptiskt perspektiv. Mycket trevlig personal. Maten helt ok då man själv kan komponera från buffé
Bodde her 4 netter i februar 2019

10/10 – Utmerket

Natalia

Отель соответствует описанию. Номера супер
Bodde her 6 netter i november 2018

8/10 – Bra

Pakinam og Cairo Egypt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was such a wonderful vacation. The staff can’t be better. I’d like to thank the receptionist Mr Hany for his decent hospitality and professional welcoming. He facilitated everything for us. I’d like also to thank the restaurant manager Mr Ragab and his team, as the restaurant set up and waiters were working really hard. The food was great, except for the bakery and desserts, other than this all was great. I booked a triple room from Expedia and Mr Hany the receptionist suggested that i can upgrade to a family room with pool and beach view, which was a great choice. The room was spacious and cleaned well by the housekeeping. The pool looked really nice, but I did not use it. What I did not like about the hotel was the beach, as it’s full of sharp rocks and seaweeds. There’s no much activities to be done for adults nor children, animation team could do better. There’s no pool not playing area for the kids. I had to take my little daughter to the next hotel to play on a single broken slide. I can call it a relaxing resort.
Bodde her 3 netter i november 2018

10/10 – Utmerket

mostafa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2018

10/10 – Utmerket

Rosi og Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a wonderful time. Situated right on the beach with nice views. All food and entertainment was included. What made our time there the most special was the welcoming and friendly staff. Thankyou for making our time there special.
Bodde her 2 netter i oktober 2018
Svar fra Diana den 1. nov. 2018
Dear Guest, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort

8/10 – Bra

Amr og Egypt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reservation clerk Hany was the best and animation team was great specially Sam air condition was not working properly .
Bodde her 2 netter i oktober 2018
Svar fra Diana den 24. okt. 2018
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og personale og service
bad trip
room services and reception man not good and have slowly response ...food not good
Bodde her 2 netter i september 2018
Svar fra Diana den 24. okt. 2018
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

8/10 – Bra

GaboNY og New York

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Beutiful place, elegant property, open bar for cocktails and soft drinks. The brakfast ,lunch and dinner buffet were always delicious I would definitely come back here Only one of the employee refused to give us a drink but everyone else were very polite and friendly I can’t just for one perdon. Cleanliness they need to improve the towels, bed sheets need to be change more continously
Bodde her 3 netter i september 2018
Svar fra Diana den 1. okt. 2018
Dear Guest, Thank you for choosing Royal Star Beach Resort! Your review is important to us, be assured that all your comments will be transferred to the Hotel Management.

8/10 – Bra

みの og カイロ

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
シャワー室の扉が閉まらないのと、排水口の方が床より高い傾斜になっているので、排水が悪く常にベチャベチャの状態。すぐに修理すべき。 従業員は皆フランクで親切だった。
Bodde her 1 natt i juni 2018
Svar fra E-commerce den 14. juli 2018
Dearみの Thank you for taking your time to write a review. We apologize for a tecnical issues we had in hotel. Kindly be assure that we fixed them.

6/10 – Grei

Talina

Likte ikke: Overnattingsstedets bygg og tilstand
Not worth the $50!
First guy at front desk was a complete jerk! But the other 2 and the manager made up for it... room was just ok. Could be updated... no soap, we had to call for some. View was the best. Only stayed in hotel for less than 12 hours... linens were frayed. And what’s with the no marriage law? How backward is that??
Bodde her 1 natt i juni 2018
Svar fra E-commerce den 14. juli 2018
Dear Talina Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assure that your remarks will be addressed to the management.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schimmelbildung im Bad.......
.... kein W-Lan im Zimmer, im übrigen Hotel ständiges Unterbrechen, ein Großteil der Liegenauflagen gehören zum Sperrmüll, Limonaden-, Wasser- und Colagetraenke gibt es nur in Plastikbecher, Einrichtung und Hellhörigkeit der Zimmer (3119) entsprechend den Ballermannhotels der frühen 80er Jahre, Die Essbestecke müssen wohl auch noch aus dieser Zeit stammen. Das Personal war stets freundlich und bemüht.
Bodde her 5 netter i mars 2018

2/10 – Forferdelig

Dorte

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Der var ikke styr på det i reservationen. De havde ikke modtaget reservationen fra hotels.com. Da den så endelig gik igennem mente receptionisten, at vores værels kostede langt mere end vi havde betalt over hotels.com. Værelset var utæt, skydedøren var noget bras så der pip ind med en kraftig vind hele natten. Det lyd som om man sov i telt i Sahara, plus der var koldt. Der blev sendt en mand op for at fikse det, ham så vi aldrig Næste nat var der fest på er hotel ved siden af frem til kl 04.00. Vi ringede og fik nye værelser, vi ventede på service men de kom heller aldrig, så vi måtte “sove” i larm og party. Vi blev dårlige af den kedelige mad. Stranden var ulækkert med skrald i vandkanten plus hotellets hjørner. De var ved at bygge poolen om. Alt i alt et hotel som hotels.com ikke skulle anvende. Ulækkert og kaostisk. Forfærdeligt sted.
Svar fra Lusine Shirinian (e-commerce) den 6. mars 2018
Dear Dorte Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks will be addressed to the management.

6/10 – Grei

Hossam og Cairo

Likte ikke: Renhold
Short stay
Close to the beach, good price, close to the city and quiet. One of my 2 rooms had a bad smell and a bad view. Pool needs to be more heated in the winter and with an option for food services at the pool
Bodde her 1 natt i desember 2017
Svar fra Lusine Shirinian (E-commerce) den 19. mai 2018
Dear guest Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Kindly be assured that your remarks will be addressed to the management. Wish see you soon at the Royal Star Beach Resort

10/10 – Utmerket

Norbert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exzelent,hätte ein Stern mehr verdient.
Sehr schönes gemütliches Hotel mit kostenfreien WI-FI auch im Zimmer (2.Stock).Frühstücksbufet läst k e i n e Wünsche offen -alles vorhanden! Lobby hat kleine Separes wo man gemütlich sitzen kann. Alles im Hotel ist neu (Möbel auf den Zimmern,Flat-TV,Wandfarbe etc...!)Topservice des Personals. Hätte eigentlich einen Stern mehr verdient.Ich werde nach Jahren der geeigneten Hotelsuche n u r noch dieses Hotel aufsuchen -eigentlich ein Geheimtip!!!
Bodde her 8 netter i november 2017

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Was a terrible night, i left hotel next day.
Expecting refund of the three nights after deduct 25% against cancellation as front desk said. Please advise email confirming refund amount to same account paid in advance. Thanks You.
Bodde her 4 netter i november 2017

6/10 – Grei

kristian og sweden

Likte: Renhold og personale og service
det var okej allt finns jag var nöjed i like hotel all de var glada o bra folk de hjälpar till med allt och jag tackar er okså för att ni hjälpar till med bokning
Bodde her 10 netter i juli 2017

6/10 – Grei

Elaine og egypt

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Hotel a great deal; hotel dive center a disaster
The hotel is beautiful and spotlessly clean. Tourism is down and they are hurting for business and it shows: the light bulbs in my room could not have been more than 4 watts. When I asked for one bright enough to read by, they said sorry, this is a standard room. Bring your own shampoo, too. A small safe was screwed on top of a shelf with the nuts and bolts where anyone could unscrew them and take the whole safe. Breakfast ends at 10:00; at 10:01 they even shut down the coffee machine. But for what I paid for the hotel, it was a great deal. The Dive Center attached to the Hotel was a disaster. We paid for a 2-hour snorkeling trip. They spent the first 20 minutes fixing the engine. They took us out and dropped anchor in the coral then started to fish. They told us we couldn't snorkel there; waves were too big, but they were going to fish. When I objected, they said okay only a few minutes and then we moved on. Then they took us to where it was much too shallow. The corals were 20 cm from our chests. My friend had never snorkeled before and was afraid of what was hiding in there; it was all too close. He flailed around and his legs got all cut up on the corals. The "instructor" was standing and walking on the corals. It was a disaster. So much dead and damaged coral. I hope the other outfits do better.
Bodde her 2 netter i juni 2017