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Anmeldelser av Homewood Suites by Hilton Houston-Woodlands

3 out of 5
Homewood Suites by Hilton Houston-Woodlands
29813 I 45 N, Shenandoah, TX

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 306 av totalt 469 anmeldelser." "
Rangering på 8 − Bra. 107 av totalt 469 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 469 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 469 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 469 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kenneth

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Great hotel for our needs. A little dated but still in good condition.
Bodde her 1 natt i april 2024
Svar fra Donna den 22. apr. 2024
Thank you for taking time to review your stay with us and giving us a perfect rating. We hope to welcome you back to the hotel in the near future.

10/10 – Utmerket

Arq. Fernando

All perfect
Bodde her 3 netter i mars 2024
Svar fra Donna den 10. apr. 2024
Thank you for giving us a perfect rating. We are so happy you enjoyed your stay with us. Looking forward to welcoming you back soon

10/10 – Utmerket

Jaime og Leon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Donna den 10. apr. 2024
Thank you for giving us a perfect rating. We are so happy you enjoyed your stay with us. We look forward to welcoming you back soon.

4/10 – Dårlig

Jamire og Richwood

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Used the tub And there was a leak room floor filled with water
Bodde her 1 natt i mars 2024
Svar fra Donna den 22. apr. 2024
We appreciate you taking time to provide us with feedback from your stay. Please note that this information has been passed on to our Maintenace staff and will be taken care of.

10/10 – Utmerket

Laquincy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Donna den 10. apr. 2024
Thank you for giving us a perfect rating. We are so happy you enjoyed your stay with us. We look forward to welcoming you back soon.

6/10 – Grei

Ron

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
As far as staff and service it was good but the room i was in the guess next door was loud so the next day i was moved but overall everything else was good
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Dusty

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, just the Highway noise is loud at night time when trying to sleep.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mary Jane

Bodde her 4 netter i desember 2023

10/10 – Utmerket

donna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

MA EVA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente Servicio
El mejor servicio que he recibido en mucho tiempo por la atención del personal
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gloria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent!
Friendly staff. The room is spacious, spotless, and very comfortable, I didn’t use the kitchen, but it was well equipped to meet your needs.
Bodde her 3 netter i desember 2023

8/10 – Bra

Norman

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not bad
I was amazed the hot water for tea was never hot and I was told just use the microwave. The kitchen staff were very friendly, but had no English to speak of.
Bodde her 4 netter i november 2023

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lots of good places to eat very close to this property.
Bodde her 2 netter i november 2023

8/10 – Bra

Prabahkar

Reiste med familie og små barn
Good breakfast
Bodde her 1 natt i september 2023

10/10 – Utmerket

Lori

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff Wednesday they have happy hour with snakes and beberages
Bodde her 3 netter i august 2023

10/10 – Utmerket

Lorenzo og Beasley

Bodde her 1 natt i august 2023

10/10 – Utmerket

Courtney

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

loida

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ni
Bodde her 1 natt i august 2023

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the size of the suite, and the excellent service. The pool was great. We had a nice time and enjoyed our stay will Be back soon. Thank you
Bodde her 1 natt i august 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for Family Trip
The hotel was great. Our room was spacious. Only complaint is there were 2 dirty wash cloths still hanging over the shower curtain.
Bodde her 1 natt i august 2023
Svar fra Donna den 9. aug. 2023
Thank you for your review. We are glad your overall experience was positive. We are disappointed to hear that our housekeeping staff didn't meet your expectations, please note that your critical feedback was forwarded to the housekeeping management. Please know that this is not common practice and we do hope you give us another chance as we will definitely improve our services.

2/10 – Forferdelig

Deniece

Bodde her 1 natt i juli 2023
Svar fra Donna den 1. aug. 2023
Thank you for staying us and we are sorry to hear that your stay did not meet your expectations.

10/10 – Utmerket

Zim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would stay there again
Nice room. Great staff.
Bodde her 1 natt i juli 2023
Svar fra Donna den 1. aug. 2023
Thank you for giving us a perfect rating and recommending our hotel to other travelers. We are happy that you enjoyed your stay with us and look forward to welcoming your back soon.Have a great day!

8/10 – Bra

Tonya K

Reiste med en gruppe
Likte: Renhold og personale og service
The hotel was convenient to the areas we were going to. Check on was quick and easy. The staff was friendly and the rooms were spacious. The only complaint is the height of the toilet. The toilet was very low.
Bodde her 1 natt i juli 2023
Svar fra Donna den 1. aug. 2023
Thank you for your review and choosing our hotel. We are glad to hear that your overall experience was positive. We are sorry about the issue you had and please note that it was addressed with maintenance. We hope to welcome you back to the hotel soon! Have a great day!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place. Good value.
Good place. Good value
Bodde her 1 natt i juli 2023
Svar fra Donna den 1. aug. 2023
Thank you for giving us a perfect rating and recommending our hotel to other travelers. We are happy that you enjoyed your stay with us and look forward to welcoming your back soon.Have a great day!

10/10 – Utmerket

Ellen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Donna den 1. aug. 2023
Thank you for giving us a perfect rating and recommending our hotel to other travelers. We are happy that you enjoyed your stay with us and look forward to welcoming your back soon.Have a great day!

10/10 – Utmerket

LeAndra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra Donna den 1. aug. 2023
Thank you for giving us a perfect rating and recommending our hotel to other travelers. We are happy that you enjoyed your stay with us and look forward to welcoming your back soon.Have a great day!

10/10 – Utmerket

Terry

Reiste med familie, Reiste med kjæledyr
Likte: Renhold
Everything
Bodde her 1 natt i juni 2023
Svar fra Donna den 29. juni 2023
Thank you for choosing our hotel and giving us a perfect rating! We are so happy you enjoyed your stay with us, we hope to welcome you back soon!

8/10 – Bra

Patrica

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the quiet atmosphere.
Bodde her 1 natt i juni 2023
Svar fra Donna den 29. juni 2023
Thank you for choosing to stay with us, we appreciate your positive feedback. We hope your next stay is just around the corner.

8/10 – Bra

Victor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rude
Unfortunately the lady working the desk the night I checked in was not friendly. I’d been traveling all day, initially went to the wrong hotel (that lady was so nice and greeted the moment I walked through the door) and was checking in around 8 pm at the correct hotel. The lady working the desk just stares at me waiting for me to give her the information she needed. Didn’t say a word until I did. No greeting. No asking me any questions. Normally this wouldn’t be such an issue in customer service but in a hotel setting I never know what they need, I don’t know that hotels process of checking someone in. The previous (incorrect hotel) greeted me and asked if I had checked in online, then asked for my reservation code, and finally asked my last name. Every hotel asks different questions. But here I was just stared at like I was a nuisance. This was my first impression and I’m back in Houston the next 2 weeks…as soon as I got to my room I booked another place to stay.
Bodde her 4 netter i april 2023
Svar fra Donna den 2. mai 2023
We appreciate you taking time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. We are very disappointed to hear that you found our service to be below your standards. We assure you that this information has been passed on to management and will be addressed to the staff.

8/10 – Bra

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2023
Svar fra Donna den 17. mai 2023
Thank you for choosing to stay with us and taking time to let us know how we are doing. We hope to welcome you back soon.

10/10 – Utmerket

ARGENTINA TRAVEL

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
good hotel for stay
very nice hotel.
Bodde her 6 netter i mars 2023
Svar fra Donna den 28. apr. 2023
Thank you for your positive comments. We are so glad you enjoyed your stay with us!We hope to welcome you back soon

10/10 – Utmerket

Mary

Bodde her 1 natt i januar 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Romkomfort
Decent hotel
Nice hotel. Clean and friendly staff. Sheets and blankets on bed were very rough like they were over starched. Overall decent.
Bodde her 1 natt i desember 2022

4/10 – Dårlig

afshin

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not so clean !
The rooms were very too dirty! We stayed there for 6 nights and only got the room service once! There are few insects in the room. There were some stains on the bedding since day 1! The breakfast was decent and good options were available! The front desk gentleman was very nice! There was a big mall across the highway but there was no walking option!
Bodde her 6 netter i november 2022

10/10 – Utmerket

Veronica

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Such great service! We will stay here again if ever in the area.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

WARREN og COOLIDGE

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent attentive staff. Bravo!
Bodde her 1 natt i oktober 2022
Svar fra Donna den 24. okt. 2022
HI Warren,Thank you for your review and choosing to stay with us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back soon

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Donna den 24. okt. 2022
Hi Amy,Thank you for giving us a perfect rating and for choosing our hotel. We look forward to having you again as a guest in our hotel.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

10/10 – Utmerket

Coreen

Bodde her 3 netter i august 2022

10/10 – Utmerket

Karen og Arkansas City

Bodde her 1 natt i august 2022

8/10 – Bra

Carl

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient location. Clean accommodations.
Bodde her 7 netter i juli 2022

10/10 – Utmerket

tim

Bodde her 4 netter i juli 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Blanca

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved everything about this hotel. Super close to Market Street where you can find lots of stores and restaurants. Nice for a evening walk. Rooms very clean and pet friendly. Staff was amazing.
Bodde her 2 netter i juni 2022

6/10 – Grei

Vanessa

Reiste med familie
Likte: Personale og service og fasiliteter
Do not stay on the second floor. It smelled like urine.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Laraine Helen

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was excellent for families, the suites had all we needed, the pool area and adjacent area was clean and available. will stay there again.
Bodde her 2 netter i mai 2022

8/10 – Bra

Brandon

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Difficult to get in/out
Difficult to get it and out of hotel with only one way in/out. Lots of security around the parking lot. No options to eat within walking distance.
Bodde her 1 natt i mai 2022

4/10 – Dårlig

Grant

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Rented two rooms. Room 1 had a wasp problem weirdly enough. Room 2 had a bad AC and a busted pull out couch. Most disappointing of all was the broken hot tub…we had been looking forward to that all day. The algae ring around the water’s edge makes it obvious that this has been broken for some time, yet no indication of this online.
Bodde her 1 natt i mars 2022