Eksteriør

Anmeldelser av Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel

3 out of 5

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 585 av totalt 1402 anmeldelser." "
Rangering på 8 − Bra. 394 av totalt 1402 anmeldelser." "
Rangering på 6 − Grei. 209 av totalt 1402 anmeldelser." "
Rangering på 4 − Dårlig. 116 av totalt 1402 anmeldelser." "
Rangering på 2 − Forferdelig. 98 av totalt 1402 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good spot if you are going to NRG arena. Rooms were nice, and the bar has decent prices.
Bodde her 2 netter i november 2018
Svar fra Kenneth Gauck den 15. feb. 2019
Thank you for staying with us and sharing your feedback.

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Kind and helpful
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very kind and helpful
Bodde her 1 natt i mai 2024

6/10 – Grei

Riley

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bill

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Very nice will come back
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 22. mai 2024
We look forward to your next stay with us. Thanks for your feedback.

8/10 – Bra

Precious

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
If you are going to the NRG park be prepared for the gate to close @ any given time!! Ask someone at the desk the times that the gate is open. We walked to the NRG center to return to a locked gate. Maybe come up with a key entry to the gate!!
Bodde her 2 netter i mai 2024
Svar fra Front Desk den 22. mai 2024
We value your feedback. Thanks for choosing Holiday Inn at Nrg for your stay.

10/10 – Utmerket

Russell og Port Arthur

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Front Office Supervisor den 20. mai 2024
Thank you for the feedback. It brings us a lot of pride and delight to see that you enjoyed your stay with us.

6/10 – Grei

Jose

Bodde her 1 natt i mai 2024
Svar fra Front Desk den 20. mai 2024
I would like to apologize for any inconvenience you may have had during your stay. We value your feedback.

2/10 – Forferdelig

Karla

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
My reservation was from Monday to Saturday, and I ended up leaving on Thursday, the first day they had an issue with the breakfast - it ended up not being a buffet and it took too long to order from the menu. Then on Thursday morning there was no water in the entire building during the morning, and when the water returned it came out of the shower and fosset with a dark brown color, which was unsettling.
Bodde her 6 netter i mai 2024
Svar fra Front Desk den 22. mai 2024
I would like to apologize for any inconvenience you may have had during your stay with us. We take pride in guest satisfaction and will coach our team to make sure this does not happen again. Due to the city the water was shut off in the entire hotel. We really appreciate your patience during that time. Thanks for your feedback.

4/10 – Dårlig

maggie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Low quality in every way
Bodde her 5 netter i mai 2024
Svar fra Front Office Supervisor den 20. mai 2024
I would like to apologize for any inconvenience you may have had during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was a priority of ours.

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 5 netter i mai 2024
Svar fra Front Desk den 11. mai 2024
Thanks for your feedback we value your business.

10/10 – Utmerket

Melissa

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 20. mai 2024
Thanks for the positive feedback. We look forward to your next stay with us.

8/10 – Bra

Ruby

Likte: Renhold og overnattingsstedets bygg og tilstand
Need more eating place in hotel.
Bodde her 2 netter i mai 2024
Svar fra Front Office Supervisor den 8. mai 2024
Thanks for your feedback. We are currently under renovation and changes will be made in the near future. We look forward to your next stay with us.

4/10 – Dårlig

Mhairi

Reiste med partner
It was an easy drive to MD Anderson which suited us. We were disappointed that there is NO breakfast as promised. They did reimburse the extra cost for breakfast
Bodde her 2 netter i april 2024
Svar fra Front Desk den 8. mai 2024
We value your feedback and would like to apologize for any inconvenience this may have caused.

10/10 – Utmerket

Jacoby

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 20. mai 2024
Thanks for your positive feedback.

6/10 – Grei

Olivia og Chicago

Reiste med partner
Unless you’re only going to the medical district, there is really no reason to stay in this area. No where near any major attractions. If you must stay around here, Gus’s Fried Chicken is a very good restaurant with friendly waiter and the Walgreens 2 blocks away has helpful workers.
Bodde her 3 netter i april 2024
Svar fra Front Office Supervisor den 22. apr. 2024
Thanks for your feedback.

4/10 – Dårlig

Maria Antonia

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Expedia canceled our reservation in a hotel with kitchen and pool and assigned us a hotel WITHOUT kitchen and pool. Expedia canceled the reservation the same day that we arrived and they did not compensate us in any way. Expedia is TERRIBLE.
Bodde her 3 netter i april 2024
Svar fra Front Office Supervisor den 22. apr. 2024
We apologize for the inconvenience you have had with booking your reservation. Please reach out to the front desk for assistance regarding your next reservation. Thanks for your feedback.

10/10 – Utmerket

Wendy

Reiste med familie
Likte: Renhold
Under construction
Bodde her 1 natt i april 2024
Svar fra Front Desk den 19. apr. 2024
Thanks for the feedback. We look forward to your next stay with us.

10/10 – Utmerket

Gino

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thanks for your feedback.

10/10 – Utmerket

Graciela og Lufkin

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Family friendly area. Many food options, stores & everything you need
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thanks for your positive feedback. We look forward to your next stay with us.

8/10 – Bra

Emily

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Divyne A. den 2. apr. 2024
Thank you for rating us 4 out of 5. We hope to see you again in the future!

6/10 – Grei

Wanda

Reiste med en gruppe
Likte ikke: Fasiliteter
The property was clean but nothing above a “ motel -level “ property. The front desk employees were very helpful. They only had one restaurant. Breakfast was only until 10:30 am and until 9 am on Sunday. I woke up two days in a row with something weird in the sink that appeared to be water that came up from the drain in the middle of the night.
Bodde her 3 netter i mars 2024
Svar fra front desk den 26. mars 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comment to coach our team in order to provide a better experience in the future. Thanks for your feedback.

10/10 – Utmerket

Devrone

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Great security. I’ll be back next year.
Bodde her 3 netter i mars 2024
Svar fra Front Desk Supervisor den 26. mars 2024
We really do appreciate you for taking the time to share your feedback.

6/10 – Grei

Brian

Bodde her 2 netter i mars 2024
Svar fra Front Desk Supervisor den 26. mars 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback.

8/10 – Bra

Gaston

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The temperature on all common areas is too high. Seems that the hotel is not cooling all common areas, from the lobby to the bar and the hallways on all floors. Would be nice to walk about the hotel without sweating.
Bodde her 4 netter i mars 2024
Svar fra Front Desk Supervisor den 26. mars 2024
Thanks for bringing this issue to our attention. We will make sure to share this feedback to make sure the correct actions are taken.

10/10 – Utmerket

alondra

Bodde her 1 natt i mars 2024
Svar fra Front Desk Supervisor den 26. mars 2024
Thank you for choosing Holiday Inn and for taking the time to provide us with positive feedback.

10/10 – Utmerket

Haley

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was our family’s first trip to Texas our first stop was in Fort Worth and where we stayed at wasn’t worth what we paid for. However for the exact same price we booked this room. We were greeted by the staff with a smile. The property is gated so you will have to pay extra per day for parking but in my opinion it’s worth it. Overall I would stay here again. Our room also so to see the NRG stadium which my girls loved.
Bodde her 3 netter i mars 2024
Svar fra Front Office Supervisor den 24. mars 2024
Thank you for positively highlighting the warm hospitality that was extended to you by the team. We look forward to the pleasure of serving you during your many more future stays with us.

10/10 – Utmerket

Kassidy

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to NRG Park for the Houston Rodeo.
Bodde her 1 natt i mars 2024
Svar fra Management den 19. mars 2024
Hi Kassidy,Thank you for rating the hotel 5 out of 5, we hope to see you again in the future.

10/10 – Utmerket

cindy

Likte: Renhold og overnattingsstedets bygg og tilstand
Perfect location
Bodde her 1 natt i mars 2024
Svar fra Management den 18. mars 2024
Thank you for rating us 5 out of 5.We hope to see you again in the future!

8/10 – Bra

Daniella

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra Management den 18. mars 2024
Thank you for rating us 5 out of 5.We hope to see you again in the future!

8/10 – Bra

Ariana og San Antonio

Bodde her 1 natt i mars 2024
Svar fra Front Office Supervisor den 24. mars 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience.

8/10 – Bra

Luis Medina

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is good and very close to the rodeo, but our floor was always dirty and they only change towels and make bed, no vacum, also theres no vending machine
Bodde her 4 netter i februar 2024
Svar fra Front Office Supervisor den 7. mars 2024
We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for your feedback.

8/10 – Bra

Nancy

Likte: Renhold og fasiliteter
I would likes to comment the kitchen team; most especially Tony!!! Truly a gem -he is always smiling and service oriented. Amelia head a large table and seemed to be doing an awesome job as well. The chef Claudia also need the food well presented and kept up with the demand.
Svar fra Front Office Supervisor den 7. mars 2024
We are absolutely delighted to note your appreciation for all aspects of your experience with us including the personal attention extended by our team. We really do appreciate you for taking the time to share your feedback with us.

10/10 – Utmerket

David

Likte: Renhold og overnattingsstedets bygg og tilstand
Staff was awesome and it’s very close to the NRG stadium. Would go back here again.
Bodde her 1 natt i januar 2024
Svar fra Front Office Supervisor den 29. feb. 2024
We are delighted to hear that you enjoyed your stay. We look forward to seeing you again. Thanks for your feedback.

10/10 – Utmerket

Drew

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service and walking distance to Houston Livestock Show and Rodeo BBQ Cookoff.
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 1. mars 2024
Here at Holiday Inn NRG we value your feedback. We look forward to your next stay.

8/10 – Bra

Felipe

Reiste med familie
Likte: Renhold og romkomfort
I booked 2 queen beds and I was given 2 full beds
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 23. feb. 2024
Hello Felipe,Thank you for providing your feedback. I am very sorry that you were under the impression that you were provided full beds however the hotel does not have full sized beds. The hotel does offer two Queen sized beds or one king sized bed. We hope that you give us another chance in the future!

8/10 – Bra

Toni

Forretningsreisende
Likte: Renhold og romkomfort
Desk helpful friendly. Clean
Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 23. feb. 2024
Thanks for your feedback it is greatly appreciated.

4/10 – Dårlig

Gino

Likte ikke: Fasiliteter
Poor service
Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 23. feb. 2024
Thank you for the feedback. We apologize for your poor experience here at Holiday Inn at NRG. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was a priority of ours.

8/10 – Bra

Denise

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to NRG, secure parking nice people
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 23. feb. 2024
We are delighted to hear that your stay with us was great. We value your feedback.

2/10 – Forferdelig

Fanni

Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 21. mars 2024
I would like to start by apologizing to you for not meeting your expectations. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was a priority of ours.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold og romkomfort
Good
I stayed here while working a convention and I was pretty pleased with everything. I liked that this had a connection to the NRG center parking lot as well. Decently priced and everything was good. Parking and breakfast is separate charge but that’s stated in description. You can also get food at the bar for dinner for a separate charge as well so that was convenient. The room was clean and was a good space. The only issue I would have with the room was our bath/shower, when you would change were the water was coming out of it wouldn’t fully change to the shower head so the bathtub would get filled with a couple inches of water by the time you were done. But we made them aware. I would stay here again. They also have a fridge and microwave in the room which was a good plus. The staff was friendly as well. If you book through 3rd party they cannot extend your stay so I had to do it through hotels.com but that wasn’t a big issue either.
Bodde her 2 netter i februar 2024
Svar fra Divyne A. den 16. feb. 2024
Thank you for rating us 10 out of 10 it is greatly appreciated! We are sorry for the issue with your bathtub and we made sure to take care of this issue so that it will not happen in the future. We hope to see you again soon!

8/10 – Bra

Ricky

Forretningsreisende
Likte: Renhold og romkomfort
Just what we needed
Great location for our medical appointment. Free shuttle to medical center and right in parking lot of NGR stadium. Very quiet and safe neighborhood.
Bodde her 1 natt i februar 2024
Svar fra Divyne A. den 16. feb. 2024
Hello Ricky,We are glad to hear that you enjoyed your stay with us! We hope to see you again soon!

8/10 – Bra

David

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 14. feb. 2024
Thanks for your feedback. We look forward to seeing you on your next stay.

10/10 – Utmerket

Fellicia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff were nice. Housekeeping cleaned well. I liked that there was an easy access point between the hotel and the NRG center. There were restaurants withing walking distance. We had a great stay.
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
It brings us a lot of pride and delight to hear that your recent experience with us exceeded your expectations. Thank you for your positive feedback and we look forward to your next stay.

10/10 – Utmerket

Aeryn

Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
Thanks for your positive feedback we look forward to your next stay with us.

10/10 – Utmerket

Mary

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Rooms are cozy. Quiet. Nice lobby. Easy access to nrg
Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
Thank you for positively highlighting the upkeep of the hotel. We indeed enjoy every effort to ensure providing a homely and comfortable environment for our guests at the hotel.

10/10 – Utmerket

Deanna

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Room was clean.. desk staff were kind.. just wish there were more handicap rooms or regular rooms that offer walk in showers.. The upgrade that is going to take place will be very nice..
Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
Thank you for sharing your positive feedback with us. We look forward to you seeing the new renovations that to come here at Holiday Inn at NRG. We hope it meets your expectations for your future stays with us.

8/10 – Bra

Amy

Forretningsreisende, Reiste med familie
No hot water.
Bodde her 1 natt i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Houston S-NRG Area-Med CTR.

10/10 – Utmerket

Daelena

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel staff friendly rooms nice
Bodde her 2 netter i februar 2024
Svar fra Front Office Supervisor den 5. feb. 2024
Thank you for sharing your wonderful feedback with us. It brings us a lot of pride and delight to hear that your recent experience with us exceeded your expectations and you enjoyed the overall product and services.

6/10 – Grei

Joe

Likte: Renhold
Bodde her 3 netter i februar 2024
Svar fra Front Office Supervisor den 13. feb. 2024
Thanks for your feedback. We will use your feedback to improve on our services to make the Holiday Inn NRG a top notch quality hotel. We hope that you will give us the opportunity to serve you again in the future.