Dear Nam Hoang Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christina von Wrede Hotel Manager

Dear Anders, thank you for sharing your experience with us. We hope we will have the opportunity to see you pool-side again when you’re next in Saigon.

Dear Erik, thank you for taking the time to share your feedback. We look forward to welcoming you again in the near future.

Dear Nga, many thanks for having taken the time to review The Reverie Saigon. We are pleased to read that you had a great experience with us. We hope that you will visit us again soon.

Dear Gjert Espen, we appreciate that you chose to stay at The Reverie Saigon. It is a delight to know that we were able to meet your expectations. Your kind words will be definitely be shared with the team and we look forward to welcoming you back in the near future.

Dear Ida, we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future.

Dear Takehiro,Thank you for your wonderful review during your stay at The Reverie Saigon and for your kind words about our service. Our goal is to ensure every guest has a comfortable and memorable stay. We will do our utmost to keep up our high service standards.Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you back to Ho Chi Minh City.Warm regards,Thu Thuy Nguyen - Assistant Director of RoomsThe Reverie Saigon

Dear Emiri,Thank you for sharing your experiences at the Reverie Saigon during your recent visit. We sincerely apologize for the unpleasant odor in your room. We're also sorry for the confusion regarding the use of the pool. It seems there was a miscommunication among our staff, and we appreciate you bringing this to our attention. We will ensure our team receives further training to provide consistent and accurate information. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of RoomsThe Reverie Saigon

Dear Paul,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Urushitani,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Kenji,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Keiko,We're delighted to hear that you had a wonderful time with us! Thank you for your kind words, and we would be honored to welcome you back again in the future. We look forward to the opportunity to host you again at The Reverie Saigon!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Muraoka, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us at The Reverie Saigon. It's wonderful to know that you found our breakfast buffet, room views, and pool to be especially enjoyable. We strive to provide our guests with a memorable experience, and we're thrilled that we could contribute to your positive impression of Ho Chi Minh City. We hope to have the pleasure of welcoming you back for another great stay in the future!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Geoffrey,Thank you for your recent stay at The Reverie Saigon and your positive rating.We are glad that you enjoyed your stay and it was indeed our pleasure to take care of you. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Antares,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Cuong,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Toru,Thank you for your kind words and for choosing to stay with us again at The Reverie Saigon. We are thrilled to hear that you had such a memorable experience and that our team was able to arrange for you to stay in a room with the same wonderful view as your previous visit. It's wonderful to know that our warm hospitality and reassuring service left a lasting impression on you. We take great pride in providing a consistently exceptional experience for our guests, and we're delighted that you appreciate our efforts. We look forward to welcoming you back on your next visit to Ho Chi Minh City, and we hope to continue exceeding your expectations with our beautiful accommodations and reliable service. Thank you for your loyalty, and we can't wait to make your stay unforgettable once again!Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

Dear Susan,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to offer over-the-top luxury. However, we apologize for any inconvenience caused by the street noise, especially on Saturday nights. We understand that this can disrupt your stay, and we regret that it affected your experience with us.While the noise from external sources is beyond our control, we appreciate your understanding on this matter. Please know that our team is always available to assist you in finding solutions to ensure a more comfortable stay, such as providing earplugs or arranging room relocation if possible.We value your feedback and hope to have the opportunity to welcome you back for a more peaceful experience in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Suzanne,Thank you very much for your kind words and for choosing to stay at The Reverie Saigon. We are delighted to hear that you had a wonderful and memorable experience with us, and we truly appreciate your recognition of our staff's exceptional service. Your compliments will be shared with the entire team, as they serve as great motivation to continue delivering impeccable service to our guests.We are thrilled to know that you plan to return with your friends and that you have highly recommended our hotel. It would be our pleasure to welcome you back and create more unforgettable moments during your next visit.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Shaunalia,Thank you for choosing to stay with us at The Reverie Saigon and for your valuable feedback. We apologize for the inconvenience you experienced with the shower turn-on mechanism. Your comment will be shared with our team, and we will ensure to check and rectify the issue promptly. During check-in, we make it a point to demonstrate the room facilities to our guests, and we appreciate your understanding as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a flawless stay in the future.Kind Regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear William,Thank you for your wonderful feedback! We're thrilled to hear that your experience at our hotel was one of the best you've ever had, both in terms of room quality and service. Your recommendation means a lot to us, and we truly appreciate it.We hope to have the pleasure of welcoming you back at The Reverie Saigon for another exceptional stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Ninette,Thank you for your kind words about our staff and the convenience of our room layout. We're delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back at The Reverie Saigon for another enjoyable stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Justin,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Nguyen,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Robert,Thank you for your glowing review about your recent stay at The Reverie Saigon. We're delighted to hear that you found our hotel to be truly first class and that you experienced uncompromising excellence during your stay. Our team works hard to provide exceptional service, and we're thrilled to know that they left a positive impression on you.We look forward to welcoming you back for another outstanding experience in the future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Yasuyuki,Thank you for your kind words regarding the experienced during your stay at The Reverie Saigon. We are thrilled to hear that our team's kindness made a lasting impression on you. It's our priority to ensure that every guest feels welcomed and well taken care of throughout their stay.We're honored that you've chosen our hotel as your preferred accommodation for future visits to the area. We look forward to welcoming you back and providing you with another exceptional experience.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear John,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Nhan,Thank you for your recent stay at The Reverie Saigon and your positive review.I am delighted to learn that you had an enjoyable stay with us and you was happy with our hotel's location. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Daniel,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Miki,Thank you for choosing to stay at The Reverie Saigon for the third time. We're delighted to know that our hotel continues to be your preferred choice, and we sincerely appreciate your loyalty.It's wonderful to hear that you enjoyed the luxurious ambiance of our lobby, front desk, and other areas. We're glad the room met your expectations in terms of space and the beautiful views from the high floors. Your positive comments about our team, especially the bellboy, are truly appreciated.We understand that the out side noise during the weekend from outside was a minor inconvenience, given our central location. We apologize for any disturbance this may have caused, and we appreciate your understanding.Your feedback is valuable to us, and we're grateful for your kind words. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to Sai Gon.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Philip,Thank you for choosing The Reverie Saigon and taking the time to share your positive feedback! We're thrilled to hear that you had a great experience and found our staff to be awesome.Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If your friends plan to visit, we'd be delighted to host them as well.Once again, thank you for choosing our hotel, and we can't wait to have you back!Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Trinh,Thank you for your wonderful feedback about your stay at Reverie Saigon! We are thrilled to learn that you had a fantastic experience with comfortable and impeccably clean accommodations. It's especially rewarding to hear that our staff's friendliness and dedication contributed to your enjoyable stay.We truly appreciate your recommendation, and we can't wait to welcome you back for another memorable visit in the future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Valued Guest,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Anh,We appreciate your kind words about your stay at The Reverie Saigon! It's fantastic to hear that you found the accommodation wonderful, the staff friendly, and the amenities very nice. We strive to provide a memorable experience for our guests, and we're glad we could contribute to your positive impression.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Phat Cam,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear James,Thank you for sharing your experience at The Reverie Saigon! We're delighted to hear that you found our hotel to be truly ultra-luxurious and that you enjoyed the design and amenities of your room. It's wonderful to know that our staff provided you with excellent service, and we appreciate your recommendation of our breakfast buffet.We hope to welcome you back for another exceptional stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Tez,We appreciate your kind words about your stay at The Reverie Saigon! It's wonderful to hear that you found everything about the hotel to be exceptional. We strive to provide a memorable experience for our guests, and we're thrilled that we met your expectations. Thank you for considering us a must-stay in Saigon. We look forward to the pleasure of hosting you again in the future.Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

Dear Dave,Thank you for your feedback regarding to the recent stay at The Reverie Saigon. We appreciate your compliments on the cleanliness and the abundance of amenities. We understand that the opulent decor might not be to everyone's taste, and we appreciate your honesty. We hope you had an overall pleasant stay and look forward to any future visits.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear KIYOICHI,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Shiroki,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear alan w,Thank you for your recent stay and your outstanding review! We're delighted to hear that you found The Reverie Saigon exceptional, with its classy and visually stunning ambiance. It's great that you enjoyed the fantastic location, especially during New Year's Eve celebrations. We appreciate your feedback about the language, and we'll strive to enhance communication for an even better experience. On behalf of the team, we look forward to welcoming you again in the near future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Vanesa,Thank you for your wonderful review and for choosing The Reverie Saigon for your stay. We are thrilled to hear about your flawless experience and that our service, attention to detail, and amenities met your expectations.It's rewarding to know that you enjoyed the incomparable view of Saigon from our hotel and found our central location convenient. We truly appreciate your kind words and are delighted that your time with us was worth every penny.Thank you once again, we look forward to welcoming you back when you return to Vietnam with even more memorable stay.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Sirius,Thank you for your recent stay at The Reverie Saigon and your positive feedback.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear LI-TE,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Masae,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Rasa,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Yumi,Thank you for choosing The Reverie Saigon for your recent stay and for taking the time to share your feedback.We sincerely apologize for any inconvenience you faced during your check-in due to the delay in room preparation. Please understand that we strive to provide the best service to our guests.Regarding the noise from the city event during New Year's Eve, we regret any disturbance this may have caused. While we cannot control external events, we do apologize for any inconvenience and appreciate your understanding.We hope to have the pleasure of welcoming you back for a seamless experience in the future.Best regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Van,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Michael,Thank you for your recent stay at The Reverie Saigon and sharing your positive feedback! We are delighted to hear that you enjoyed the great view over the river, especially during the New Year's Eve fireworks. It's wonderful to know that you found the hotel very clean, and the service met your expectations.We appreciate your kind words and hope to welcome you back for more memorable experiences in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Cindy,Thank you for your recent stay at The Reverie Saigon and your glowing 5-star review! We're delighted to know that you had a fantastic experience. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the near future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms