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Anmeldelser av Scandic Grand Central Helsinki

4 out of 5
Scandic Grand Central Helsinki
Vilhonkatu 13, Helsinki

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 768 av totalt 1078 anmeldelser." "
Rangering på 8 − Bra. 239 av totalt 1078 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 1078 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 1078 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 1078 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Laura

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Taija den 11. jan. 2024
Dear Laura, thank you for visiting us, happy to hear you were able to give us full score! Welcome soon again! Best regards, Taija

10/10 – Utmerket

Marthe Emilie

Bodde her 2 netter i desember 2023

8/10 – Bra

ANDREAS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend
Centralt och gångavstånd till det mesta. Bra rum och bra frukost!
Bodde her 2 netter i november 2023
Svar fra Maarit den 21. nov. 2023
Hej,Tack för den underbara feedbacken. Vi hoppas få ha dig som vår gäst snart igen.Vänliga Hälsningar,Maarit Front Desk

10/10 – Utmerket

Egil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell, hyggelig betjening, men gammeldags innsjekking med utfylling av papirskjema.
Bodde her 1 natt i september 2023
Svar fra Taija den 11. sep. 2023
Dear Egil, thank you so much for staying with us! Happy to hear you had a wonderful stay! Maybe the legislation will offer a smoother way of checking in some day in the future. Welcome again! Best regards, Taija

10/10 – Utmerket

tor

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Taija den 4. sep. 2023
Dear tor, thank you for staying with us! Welcome soon again! Best regards, Taija

10/10 – Utmerket

Anders Eilertsen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023

10/10 – Utmerket

Anders Eilertsen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Taija den 4. sep. 2023
Dear Anders, thank you so much, I appreciate your kind review. Welcome soon again! Best regards, Taija

10/10 – Utmerket

Erik L

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Taija den 2. aug. 2023
Dear Erik L, thank you so much! Welcome soon again! Best regards, Taija

10/10 – Utmerket

Kristin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Top notch in every way!
Room with a view
Bodde her 4 netter i juli 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Små irritasjonsmoment
Jeg mottok en oppgradering til suite, pga minibar og søvn. Dette satte jeg stor pris på. Ved innsjekk hadde ikke resepsjonisten fullt fokus på meg, men småsnakket med kollegaer i nærheten underveis. Jeg fant lange sorte hår inni håndklærne mine, og dette synes jeg er veldig ekkelt. Medførte at flere håndduker ble kastet ubrukt på gulvet. Volumet på musikk i heis, frokostområde og gym var for høyt - og ble slitsomt. Bortsett fra dette, var hotellet veldig bra.
Bodde her 2 netter i juni 2023
Svar fra Taija den 27. juli 2023
Thank you for staying with us, and for the feedback. I'm really sorry that your stay did not go as well as it definitely should have. I hope you let the reception staff know about the problem with the room, so that we had the chance to fix it. I wish we will have another chance of welcoming you to our hotel, I'm convinced we can do things better. Wish you the very best, Taija

10/10 – Utmerket

Beate

Bodde her 1 natt i juni 2023

8/10 – Bra

Eldar

Bodde her 2 netter i april 2023
Svar fra Taija den 30. mai 2023
Thank you for the review, and for staying with us. Hope we may welcome you to our hotel soon again! Best regards, Taija

10/10 – Utmerket

Marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Utmerket på Grand Central!
Jeg hadde et glimrende opphold på Scandic Grand Central i Helsinki. Romslig rom, stille og rolig, rent og en utmerket frokost. Eneste minus var at vinduene ikke gikk å åpne opp, men heldigvis ble det ikke "tett luft" i værelset, så AC fungerte bra. Men, jeg skulle gjerne hatt en instruks for justering av temperaturen på AC, da jeg foretrekker rommet kaldere enn 20*C om natten.
Bodde her 2 netter i april 2023
Svar fra Taija den 15. mai 2023
Dear Marie, thank you so much for sharing your review with us, I appreciate it. You are right, unfortunately our windows can not be opened, but this is due to security reasons. I'm happy to hear that the AC worked well for you. And thank you for the tip, we are working on finding a way to share the instructions with our guests. Hope to see you soon again! Best regards, Taija

8/10 – Bra

Erik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Taija den 25. apr. 2023
Dear Erik, many thanks for staying with us. I hope we see you next time on your trip to Helsinki! Best regards, Taija

6/10 – Grei

Arne H H

Forretningsreisende
Synes det var dårlig frokost
Bodde her 2 netter i april 2023
Svar fra Taija den 25. apr. 2023
Dear Arne, thank you for staying with, and for the review. Sorry to hear that you were not happy with the breakfast. Usually we get lot of compliments for the breakfast, but maybe it was the last hour (rush hour), and this is the reason you did not enjoy the experience. I hope we may welcome you to our hotel some day soon again, to prove our breakfast is excellent in reality. Best regards, Taija

8/10 – Bra

Camilla

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Liker godt hotellet, men rommet var ikke ordet
Bodde her 1 natt i februar 2023

10/10 – Utmerket

STEINAR

Bodde her 1 natt i januar 2023
Svar fra Taija den 9. jan. 2023
Dear Steinar, thank you so much for the review, I'm happy to hear that you had a great stay with us. Welcome soon again! Best regards, Taija

8/10 – Bra

Anja

Bodde her 2 netter i oktober 2022

10/10 – Utmerket

Ulf

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Fredrik

Bodde her 1 natt i juli 2022

8/10 – Bra

Melody

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Laura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spacious superior room with handy location
Our superior room was very spacious and had a window to the inner courtyard making it a very quiet stay. The location was perfect, close to the main railway station making it easy to take a train to/from airport. The breakfast was nice but a tad chaotic on some mornings.
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Solveig

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempefint opphold. Stilig hotell, men fine detaljer. God frokost. Veldig sentralt når man kommer fra flyplassen med tog.
Bodde her 2 netter i november 2021

10/10 – Utmerket

Ann kristin Dose

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stilfullt hotell
Flott smakfullt innredet hotell. Sentralt, enkelt med tog fra flyplass. Nydelig mat i restauranten. Vi har storkost oss på jentetur.
Bodde her 2 netter i november 2021

6/10 – Grei

Herulf

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell i Helsinki sentrum.
Flott, nytt og digert hotell midt i Helsinki. Ganske omstendelig innsjekk som gjorde at vi måtte vente en god stund på vår tur. Ellers hadde vi et bra opphold, og kommer gjerne tilbake til dette hotellet.
Bodde her 1 natt i november 2021

10/10 – Utmerket

Pia Straumsnes

Bodde her 2 netter i september 2021

4/10 – Dårlig

Biswajit

Forretningsreisende
The service at reception desk at checkout was terrble. The clerk refused to give me a receipt fór my stay because I had prepaid. So I cannot submit a travel claim with a receipt. No slippers in the room. The hotel said I had to buy one. Breakfast was mediocre. Lot of food but some items missing. No facility for eggs to order. Only greek yoghurt available. Whole place was very impersonal. The only good thing is location
Bodde her 4 netter i mai 2024
Svar fra Taija den 23. mai 2024
Dear Biswajit, thank you for staying with us, and for the review. Sorry to hear you were disappointed in so many ways. Unfortunately we were not able to give you the receipt, since you have paid the accommodation through the agency, you will get the receipt from them. I'm sorry if we were not able to explain this situation here on the spot. The room type you had chosen (standard) does not include slippers, but slippers are available in the shop. Happy to hear that you enjoyed the location. Wish you all the best! Taija Pehkonen, Hotel Manager

10/10 – Utmerket

bruce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property.. rooms , location, staff and food were amazing.. great value for money
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jeffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice historical building renovated well for hotel. Easy access to all of Helsinki center and train, bus, tram travel. Excellent breakfast.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Masashi

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
中央駅に隣接していて立地がよいので、徒歩で市内観光ができます。 部屋はレトロな雰囲気で落ち着きます。 セットで付いていた朝食は、品数豊富で美味しく満足しました。 難点はエントランスに階段があり、ポーターがいないため、重いスーツケースを運ぶのが大変だったことくらいです。
Bodde her 1 natt i mai 2024
Svar fra Aleksanteri den 20. mai 2024
Thank you for your kind review!There actually is a accessible entrance but i do have to admit, it is quite poorly informed.Best Regards

10/10 – Utmerket

David Jonathan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s a simply fantastic place to stay! The breakfasts are wonderful too!
Bodde her 7 netter i mai 2024
Svar fra Taija den 23. mai 2024
Dear David Jonathan, many thanks for staying with us, and for your kind review! We're very pleased to hear you had a great stay. Hope we may welcome you soon again to our hotel! Best regards, Taija

6/10 – Grei

YOSHIMI

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
エントランスにスロープが欲しい。大きい荷物を階段で運ぶのは大変。
Bodde her 2 netter i mai 2024
Svar fra Aleksanteri den 20. mai 2024
There is actually an accessible entrance but I do have to admit it is quite poorly displayed

10/10 – Utmerket

Momoe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
1人だったので治安がよく駅近のアクセスいいエリアで探しました。 VR、バス、トラム全て徒歩5分以内なのでどこへ行くにもアクセスが良く、夜遅くなっても人通りが多いので安心でした。 ホテルの部屋も清潔で朝食も美味しかったです。
Bodde her 3 netter i mai 2024
Svar fra Taija den 6. mai 2024
Dear Momoe, thank you so much for staying with us, and for your kind review! Happy to hear you felt safe in our hotel, and that you enjoyed the overall experience. Hope we may welcome you soon again to our hotel! Best regards, Taija

10/10 – Utmerket

Helen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an absolutely beautiful hotel. The rooms are spacious with comfy beds and lovely big shower rooms. Good wardrobe space and plenty of pillows. The location is brilliant, it's literally next door to the station and from this point everything is easy to find. Despite being next to the station we didn't really hear the trains, the odd rumble but nothing that would affect sleep. We also couldn't hear the bus station outside either as our room was at the front of the hotel. The staff were extremely helpful and explained everything really well. Excellent breakfast selection and plenty of it. I also used the sauna which was delightful after a long day walking round the city. Also beautifully clean and well presented. We couldn't have been happier with our stay. Only one thing was missing. No kettle or tea and coffee in the room.
Bodde her 4 netter i april 2024
Svar fra Reception den 3. mai 2024
Dear Helen, Thank you for your time to leave us such wonderful review. We're glad to hear you enjoyed your stay with us. Our location is indeed brilliant, you can get easily here from everywhere. We'll share your feedback with other departments too. In standard rooms, the kettle set is not part of amenities but we'll bring it upn request. If you want to make sure, you'll have it ready in the room for your next trip, we recommend to book one of our Superior rooms.Hope to see you back soon!Best regards,Tea

10/10 – Utmerket

Tobias

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a pleasant stay. Thank you!
Bodde her 1 natt i april 2024
Svar fra Taija den 17. apr. 2024
Dear Tobias, thank you so much, I'm pleased to hear you enjoyed your stay with us! Hope we welcome you soon again! Best regards, Taija

10/10 – Utmerket

Oren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay! Perfect breakfast, beautiful rooms.
Bodde her 2 netter i april 2024
Svar fra Taija den 17. apr. 2024
Dear Oren, thank you so much for your kind words! I'm happy to hear you had a great stay with us! Welcome soon again! Best regards, Taija

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room, very clean, great location, good breakfast
Bodde her 1 natt i april 2024
Svar fra Reception den 15. apr. 2024
Dear Matthew,Thank You for your review and feedback!We are happy to hear that you liked our hotel.

10/10 – Utmerket

Catherine og Tiburon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, unique property connected to the train station which has views into and around the train station. Very convenient location to trains coming to and from the airport, etc. and walking distance to the major sights and shopping area in Helsinki. Amazing breakfast!! So many fresh, delicious choices. Nice bar with a small dinner menu and an upscale restaurant. Very helpful people in reception who can give guidance on local sights and directions. I hope to have the chance to return to Helsinki and stay at Scandic Grand Central.
Bodde her 1 natt i april 2024
Svar fra Reception den 15. apr. 2024
Dear Catherine,Thank You for Your feedback and review!We are so happy hear that You enjoyed staying with us! Hope to see You again!

10/10 – Utmerket

Rana Shawell og Silver Spring

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Undoubtedly, the most brilliant hotel experience in my many European travels! Highly recommend.
Bodde her 5 netter i april 2024
Svar fra Taija den 17. apr. 2024
Dear Rana Shawell, how nice to hear! Thank you for staying with us, and for your kind words! I truly hope we may welcome you soon again to our hotel! Best regards, Taija

10/10 – Utmerket

howard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautifully renovated building with great history and well preserved charm with a modern upgraded tone Location is central as the name states, located at the train station Building is from 1909 I think and build quality is massive so you will not feel or hear trains or the train station A beautiful place
Bodde her 3 netter i april 2024
Svar fra Taija den 17. apr. 2024
Dear Howard, thank you, I'm so pleased to hear you appreciated the history of the building. You are right, it is from 1909 and it is amazing how soundproof the thick walls are. Eliel Saarinen did a great job designing this building! Hope we may welcome you to our hotel some day soon again! Best regards, Taija

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Highly recommend!!
Bodde her 2 netter i april 2024
Svar fra Taija den 17. apr. 2024
Dear Monica, thank you so much, I'm pleased to hear you enjoyed your stay with us! Thank you for your recommendation. Hope we may welcome you soon again to our hotel! Best regards, Taija

10/10 – Utmerket

Gustavo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jättebra frukost, bekvämt rum
Bodde her 2 netter i mars 2024
Svar fra Taija den 17. apr. 2024
Thank you so much for staying with us, and for the wonderful review you gave us. Hope to see you soon again! Best regards, Taija

10/10 – Utmerket

Chun Ho

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was just like a part of the central station. We arrived at the central station and it just next to the platform, what an amazing place especially convenient for rainy day which is arrival time. It’s so warm, staff are so nice, ie the reception and the restaurant. I enjoyed the gym, it’s totally fit for me to maintain the training routine. And we really loved the breakfast, everything is very delicious, all kinds of eggs, the bacon, the breads, the chia pudding, etc. We can store our luggages for all day long, and we could stay at the hotel lobby for our late late Santa Claus Express. I highly recommend this hotel for everyone, especially for those who needs a convenient transportation.
Bodde her 1 natt i mars 2024
Svar fra Maarit den 30. mars 2024
Hi,We are so happy to hear that you had a lovely stay and you got a good service experience in the hotel.Hope to see you soon!Cordially,Front DeskMaarit

10/10 – Utmerket

Itamar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mars 2024
Svar fra Taija den 20. mars 2024
Dear Itamar, many thanks for visiting us, and for sharing the wonderful review. Happy to hear your stay was a success. Hope to see you soon again! Best regards, Taija

10/10 – Utmerket

Karla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mega Design vom gesamten Hotel! Zimmer sauber! Personal super hilfsbereit und nett! Frühstück okay.
Bodde her 1 natt i mars 2024
Svar fra Taija den 20. mars 2024
Dear Karla, thank you so mush, I appreciate your kind review! I really hope we may welcome you soon again! Best regards, Taija

10/10 – Utmerket

Kazue

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
駅隣接でさらに綺麗な空間だった。朝ごはんもフィンランド料理を堪能でき大変満足でした。
Bodde her 1 natt i mars 2024
Svar fra Taija den 20. mars 2024
Dear Kazue, thank you so much, I truly appreciate your kind review. Happy to hear you enjoyed the hotel, and the breakfast. Hope to see you soon again! Best regards, Taija

10/10 – Utmerket

josilu og Alexandria

Excellent m!
Bodde her 1 natt i mars 2024
Svar fra Taija den 20. mars 2024
Dear josilu, thank you so much, happy to hear you had an excellent stay with us! Welcome soon again! Best regards, Taija

10/10 – Utmerket

john

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay in winter. Convenient to everything
Bodde her 4 netter i februar 2024
Svar fra Taija den 20. mars 2024
Dear John, thank you for staying with us, and for the wonderful review! I hope we may welcome you soon again! Maybe also in the summer? Best regards, Taija

10/10 – Utmerket

TOSHIHITO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Taija den 20. mars 2024
Dear Toshihito, many thanks for staying with us, and for the review! I'm so pleased to hear you had a wonderful stay with us, hope we may welcome you soon again! Best regards, Taija

10/10 – Utmerket

Yamile

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 4 netter i februar 2024
Svar fra Taija den 27. feb. 2024
Thank you so much Yamile for your kind review, and for staying with us. Welcome soon again! Best regards, Taija