Aloha Kevin, Mahalo for taking the time to share your review. We appreciate your comments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We hope to have another opportunity to welcome you back to our resort. Mahalo,Melissa Lee,Hotel Manager

Aloha Olga, Mahalo for staying with us. North of Kaanapali Beach and Lahaina Town and with direct access to D.T. Fleming Beach, our oceanfront resort gives our guests a chance to reconnect with the elements. Maui is the perfect destination to restore yourself to the wild. We hope you had an overall enjoyable time with us, and we would love to have another chance to host you again for a flawless experience.Mahalo,Melissa Lee,Hotel Manager

Aloha Deston, We are so glad to know you had a relaxing and rejuvenating experience at our resort. Our Ladies and Gentlemen take tremendous pride in our property and are always happy to hear that our guests had a wonderful stay. Designed to be a great destination for families, couples, and group retreats, The Ritz-Carlton Maui, Kapalua, offers something for every guest. We are delighted that you enjoyed so much about your time with us, and we look forward to welcoming you again soon.Mahalo,Melissa Lee,Hotel Manager

Aloha Bindu, Mahalo for staying with us. We are pleased you enjoyed your stay overall, but we want it to be exceptional. We aspire to exceed the expectations of our guests, and we apologize that this was not your experience. We appreciate the feedback and hope to see you the next time you are in the area.Mahalo,Melissa Lee,Hotel Manager

Aloha Eyal, Mahalo for taking the time to post your review. We regret your disappointment with the view from your room, and we are sorry that you were not pleased with our beds and pillows. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will give us another chance to provide you with the relaxing stay you deserve.Mahalo,Melissa Lee,Hotel Manager

Aloha Laryn, Mahalo for your wonderful rating. Designed to be a great destination for families, couples, and group retreats, The Ritz-Carlton Maui, Kapalua, offers something for every guest. We are delighted to know that you enjoyed so much about your time with us, and we look forward to hosting you again soon. Mahalo,Melissa Lee,Hotel Manager

Aloha Mark, Mahalo for your gracious rating and for letting us know we exceeded your expectations. Designed to be a great destination for families, couples, and group retreats, The Ritz-Carlton Maui, Kapalua, offers something for every guest. We are delighted to know that you enjoyed so much about your time with us. We look forward to hosting you again soon. Mahalo,Melissa Lee,Hotel Manager

Aloha Clancy, On behalf of our Ladies and Gentlemen of The Ritz-Carlton Maui, Kapalua, mahalo for the excellent rating. We are pleased to know how much you enjoyed your stay. We look forward to having you visit again.Mahalo,Melissa Lee,Hotel Manager

Aloha Rodney, Mahalo for your kind review of The Ritz-Carlton Maui, Kapalua. We are so glad that you thoroughly loved our pool and hot tub. We designed our Hawaiian luxury resort experience to provide our guests with a variety of activities and amenities to help them relax and escape. We are happy to hear that you could truly unwind and enjoy yourself. It is also a pleasure to read your generous remarks about our dedicated Ladies and Gentlemen. We hope to welcome you again soon to inspire more incredible memories.Mahalo, Harrison Delgado,Director of Room Operations

Aloha Nina, Mahalo for being our guest and for sharing your experience. It is a pleasure to know that you thoroughly enjoyed your stay at The Ritz-Carlton Maui, Kapalua. We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we appreciate you acknowledging our devotion. Mahalo once more for your kind remarks, and we hope to have the pleasure of welcoming you again soon.Mahalo, Harrison Delgado,Director of Room Operations

Aloha Rafael, Mahalo for rating your stay at The Ritz-Carlton Maui, Kapalua. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo, Harrison Delgado,Director of Room Operations

Aloha Lora, We are delighted you enjoyed your stay at our resort. We are always striving to create an extraordinary oasis for our guests, and we are glad that we were able to do so for you. It was a pleasure having you at The Ritz-Carlton Maui, Kapalua, and we look forward to hosting you again soon. Mahalo, Harrison Delgado,Director of Room Operations

Aloha Martin, Mahalo for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for falling short of your expectations. We hope you will consider staying with us again as we would love to provide you with the exceptional experience you deserve. Mahalo, Harrison Delgado Director of Room Operations

Aloha Jezabel, Mahalo for choosing The Ritz-Carlton Maui, Kapalua and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo, Harrison Delgado,Director of Room Operations

Aloha Nicola, Mahalo for the perfect rating. We are glad you had a wonderful time at The Ritz-Carlton Maui, Kapalua. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Mahalo, Harrison Delgado Director of Room Operations

Thank you for your kind words. We appreciate you taking the time out to share your experience with us. I’m delighted to hear that you had a great experience interacting with our ladies and gentlemen. I will definitely relay that message to our team.

Aloha,Mahalo for sharing your feedback with us and we hope to be able to welcome you back again soon! Mahalo

Aloha Edward Ohana,Mahalo for sharing your feedback with us! I will absolutely share this with our Food & Beverages department. Mahalo

Aloha,Mahalo for your feedback and we hope to be able to welcome you back again soon! Mahao

Aloha,Mahalo for your feedback and we hope to be able to welcome you back again soon! Mahao