Resepsjon

Anmeldelser av Mai Charming Hotel & Spa

3.5 out of 5
Mai Charming Hotel & Spa
29 Hang Bong street, Hoan Kiem dist, Hanoi

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 61 av totalt 164 anmeldelser." "
Rangering på 8 − Bra. 64 av totalt 164 anmeldelser." "
Rangering på 6 − Grei. 30 av totalt 164 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 164 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 164 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value for money
We had 2 nights, excellent staff, very good breakfast.

8/10 – Bra

Solveig og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra hotell for en hyggelig pris
Rent og pent hotell. Hyggelig betjening som hjalp oss med å skaffe transport til flyplassen. Fin utsikt fra frokostrestauranten.

10/10 – Utmerket

Oeystein og Gardonne, Frankrike

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp service i lite hotell.
Topp lite hotell midt i det gamle distriktet med liv rundt deg på alle kanter og en stab som med sine smil og sin vennlighet blåser alle storhotellene av banen. Kan anbefales på det varmeste.

6/10 – Grei

Verifisert reisende

3rd time for stay here, location is very good but breakfast need to improve.
Bodde her 3 netter i desember 2019

6/10 – Grei

HYUNMIN

Forretningsreisende
Likte: Personale og service
Very good location
It's in good location around Old quarter but very small room without window. And mostly old.. Anyway I had been staying with relax.
Bodde her 4 netter i november 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2019

8/10 – Bra

ONG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This Hotel is very Central in Hoan Kiem area, with a Nice Dialy Breadfast at Level-7 which can view outside scenery!!
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2019
Svar fra Katherine den 17. apr. 2019
Dear Sir/Madam, Thank you so much for your kind feedback, we hope that we managed everything well to make your trip memorable. Your recommendation will be our motivation to make everything better and better. Thank you so much and wish you all the best! Katherine (Ms.)

10/10 – Utmerket

suyoung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2019
Svar fra Katherine den 17. apr. 2019
Dear Sir/Madam, Thank you so much for your kind feedback, we hope that we managed everything well to make your trip memorable. Your recommendation will be our motivation to make everything better and better. Thank you so much and wish you all the best! Katherine (Ms.)

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bel hôtel bien placé dans Hanoi et le vieux quartier. Personnel accueillant et très sympatique. Proche de tous les must see de la ville et des vins restaurants. Cependant, notre chambre était sans fenêtre, et elle était extrêmement humide et toute petite. Je vous recommande de payer un extra pour une meilleure chambre. Catherine, de l'agence de voyage de l'hôtel est très bien ainsi qu'il y a un spa.
Bodde her 3 netter i april 2019
Svar fra Katherine den 10. apr. 2019
Dear Sir/Madam, Thank you so much for your kind response. Our pleasure to welcome you and serve you. Your comment is highly appreciated that help us to improve our service day by day, your recommendation is our motivation to make everything better. Above all, wish you all the best from now on! Warm regards, Katherine

6/10 – Grei

SEUNG HUN

Likte: Renhold og personale og service
잠만 자는거면 좋을듯
직원분은 굉장히 친절해요 아쉬운점은 방이 좁고 창문이 없어서 답답했어요.
Bodde her 1 natt i mars 2019
Svar fra Katherine den 23. apr. 2019
Dear Mr. Seung Hun, Thank you so much for your kind feedback, your comment is highly appreciated to help us improve our service better in the near future. Hope that we will have chance to serve you again soon, with another type of room also different size, that would make you feel better for sure. Thank you and wish you all the best, Katherine (Ms.)

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
서비스 굿,온수 잘나옴^^ 그러나 모기가 있고 방음,약간 퀴퀴한 냄새는 아쉬움 하지만 전체적으로 가성비를 따져봤을때 평균 이상임.
Bodde her 3 netter i mars 2019
Svar fra Katherine den 23. apr. 2019
Dear Sir/Madam, On behalf of Mai Charming Hotel, I want to say thank you for choosing our hotel as a base in Hanoi. I hope that we managed to make your day extraordinary and special. We have planned everything as you requested to us before arriving. During your stay with us, the entire staff made all possible efforts to make sure an enjoyable stay. Your comment is highly appreciated that help us to improve our service better soonest, thank you for that. I indeed look forward to meeting you again! Until then please stay well and happy. With my best wishes, Katherine (Ms.) Sales Manager

4/10 – Dårlig

ゆう og yokohama, jp

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
立地がホアンキエム湖から近くて良いため、利用しました。 朝食は利用しなかったのですが、部屋の設備も良かったと思います。 以下、問題点です。 ・冬の利用だったのですが、エアコンに暖房機能がなかったため、星-1としました。 ・予約していたのにも関わらず、当日部屋がいっぱいで姉妹ホテルに案内されたため、星-1にしました。 ・代わりに案内された姉妹ホテルのグレードが明らかに下で、部屋の設備、朝食、アメニティーの品質がイマイチだったため、星-1にしました。 総合で考えると星2つの評価です。 予約したにも関わらず品質の下がる姉妹ホテルに案内するのは詐欺みたいなものだと思いますので、改善してほしいと思います。
Bodde her 3 netter i desember 2018

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i desember 2018

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mai Charming Stay
Staff were friendly and helpful , attentive to my needs. Two thumbs up!
Bodde her 8 netter i oktober 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018

10/10 – Utmerket

NOBU

Likte: Renhold, personale og service og romkomfort
有り難うございました
11日間の旅のアレンジをMr.マイクにして頂き、一人では訪ねる事が困難な土地にも対応して頂きましたので目的地は全部回れ、前回同様に他ホテルのスタッフの皆さんにも感謝しております。思い出に残る良い旅をさせて頂きました。
Bodde her 1 natt i september 2018

8/10 – Bra

Mccartney og MACAO SAR

Likte: Renhold, personale og service og romkomfort
就在三十六行街內,"吃喝買" 非常方便
酒店就在夜市,風景區和還劍湖旅遊區內,非常方便。 酒店附近20米內有便利店,米粉店,商品咨,咖啡廳........不用煩!!! 酒吧街走路只要10分鐘就到......晚上不用怕無聊喔!!
Bodde her 3 netter i mars 2018

10/10 – Utmerket

Jamie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Mr. Mike den 4. apr. 2018
Dear Mr. Jamie Thank you so much for your review. we are really happy to hear that you really enjoy your stay in my hotel. We do looking forward to see you soon

10/10 – Utmerket

Jaggy og My

Likte: Personale og service og romkomfort
Overall stay was nice!
Strategic location to city and other attraction but not spacious.
Bodde her 2 netter i januar 2018
Svar fra Mike den 4. apr. 2018
Dear Mr. Jaggy Thank you very much for having chosen the Mai Charming Hotel & Spa and for sharing your feedback. We are delighted to read that you enjoyed your stay with us and we thank you for your kind comments regarding our property. The Mai Charming hotel & Spa is striving to provide you with the best location and equipment for your stay in Hanoi. Rest assured that your comments have been shared with our Ambassadors that will certainly maintain their motivation to keep providing a luxury quality of service. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Mike Nguyen Manager Mai Charming Hotel & Spa

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2018

8/10 – Bra

심단비

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
가성비 괜찮은 곳이에요 ㅎㅎ
저렴한 가격에 친절한 직원. 나쁘지 않은 조식. 돈을 더 내면 더 좋은 곳에 묵을 수도 있겠지만 가격대비 괜찮은 곳입니다 ㅎㅎ
Bodde her 3 netter i desember 2017

6/10 – Grei

Verifisert reisende

Likte: Personale og service
On 2 different days there was a roach in the sink. The room had a window but the walk directly outside of it blocked natural light. But I did have lots of light coming into my room @ night time from the hallway both through the fan & the cracks in the door seal (loose term).
Bodde her 3 netter i november 2017

10/10 – Utmerket

OHMI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
깨끗하고 친절한 곳
객실이 전체적으로 깨끗하고 모든 직원들이 친절했습니다.^^
Bodde her 2 netter i september 2017

8/10 – Bra

DONGJIN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2017

8/10 – Bra

George J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2017

10/10 – Utmerket

shinwoo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
직원분들이 상당히 친절하고 호텔이 전체적으로 깨끗해서 만족스러웠습니다.
Bodde her 3 netter i juli 2017
Svar fra hotel management den 10. sep. 2017
Dear Shinwoo Thank you very much for having chosen the Mai Charming hotel & Spa and for sharing your feedback. We are delighted to read that you enjoyed your stay with us and we thank you for your kind comments regarding our property. The Mai Charming hotel & Spa is striving to provide you with the best location and equipment for your stay in Hanoi. Rest assured that your comments have been shared with our Ambassadors that will certainly maintain their motivation to keep providing a luxury quality of service. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Mike Nguyen Manager Mai Charming hotel & Spa

10/10 – Utmerket

donghyun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2017

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel sehr zentral gelegen.
Das Personal war sehr hilfsbereit und zuvorkommend. Die Zimmer waren nicht sehr groß, aber sauber und ruhig.
Bodde her 2 netter i mai 2017

10/10 – Utmerket

ajith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convineant hotel to staying
I book hotel for three night but I stayed two nights only. Staff very good & always try to help. During our stays that restaurant breakfast was very good ,balanced. Finally I should thanks them for wonderful services. It's worth what I paid. Diffinetly I will stay again if wisits in Hanoi. Regards, Ajith

6/10 – Grei

m og japan

Likte: Personale og service
立地良し。
チェックイン時にツアーを紹介してくれる。 飲食店もオススメを教えてくれる。 部屋は他のレビューにもあるように、カビ臭い感じ。ベッドのクッションもちょい臭い。 私の泊まった部屋は普通のカギで、開け方にコツがいる。 アメニティは、シャワーキャップ、剃刀、歯ブラシ磨き粉、シャンプー、ボディソープ、固形石鹸などあり。 タオル類が2日間だけバスタオルだけだった、3日目はハンドタオルもあり。 コップなどがバッチャン焼きで良。 テレビの写り悪。 朝食の内容は良。窓ぎわは蟻に注意。 デポジットは無かった。 従業員の方々は良い印象。ありがとうございました。

8/10 – Bra

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Værdi for pengene og god service
Vi skulle have en enkelt overnatning efter en Ha Long Bay tur inden vi kunne komme videre med en flyver. Personalet på Mai var meget hjælpsomme og hjalp os planlægge vores videre rejse. Der var en underlig lugt på værelset til at starte med, men efter at vi tændte AC'en på fuld blæs forsvandt det.

10/10 – Utmerket

Arissara og Bangkok, Thailand

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and best services
I and my sister have been for 6 days and 5 nights in Hanoi and Sapa. The staff at Mai Charming Hotel and Spa here took the best place of services. First start at offering us the most valuable tour in the best price. Took caring of our luggages and offering a nice comfort for us to take a shower even the day we didn't stay at their hotel. Full service of picking us from airport to hotel and hotel to the railway station. With the ticketing services. Staying at the hotel has been so nice. Vary and delicious breakfast are included with the affordable price. The room and stuff were clean and neat. Things were safe and sound here. The last thing was the best touring guide service. The staff was so nice. They never let you go out if you have no idea to travel. They are professional local tour guides. With their recommended attractions, local foods, ice cream, and coffee. You never be bored.
Coconut coffee at Cong Coffee

2/10 – Forferdelig

Daniel og USA

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
JERRY FRONT DESK GUY SCAMMED US! DO NOT STAY HERE
In our 4 month trip across southeast asia this hotel was by far the worst experience we had! Jerry the man working the front desk scammed us. We booked a flight with him through the hotel departing from our next destination and when we got to the airport he never booked our ticket gave us some made up confirmation email. when we called the hotel to get our money back he went back and forth saying he would refund me my money 1 month later and i can't get a hold of him and i never got our $275 USD back. BE WARE OF JERRY HE WILL SCAM YOU! other than that the hotel was nothing special plenty of other hotels in the area for the same price and better quality.

8/10 – Bra

Roman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great

8/10 – Bra

Mr David og Melbourne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mr David Vietnam trip
Nice. New hotel walking distance to lake and old quarter, good breakfast
Svar fra Daisy Bui den 10. mars 2017
Dear David, I am Daisy, from the Mai Charming Hotel & Spa - Hanoi – Vietnam and I hope you are doing well and still remember me! On behalf of the management and staffs at the Mai Charming Hotel & Spa, I would love to express our deepest thanks for your lovely stay with us during your trip in Hanoi, Vietnam. Our team works incredible hard to make every guests stay memorable and feeling as home away from home and as the feedback I found in your room, I am so pleased to know that you were well looked after and completely satisfied with our service as well as we able to assist with everything that you needed. Your satisfaction about our service is our Pride to driver to be better and has been an invaluable gift to inspire us works harder and harder in the future. Daisy(Ms)

10/10 – Utmerket

Karelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bien placé, parfait pour un court séjour
Très bon accueil, chambre confortable, juste un peu bruyant.

6/10 – Grei

Leonardo

Likte ikke: Renhold
Bom custo beneficio
No início o hotel assusta, mas com um pouco de tempo percebemos que a maioria dos hotéis são assim, espremidos e muitos sem janelas. É um bom custo beneficio na cidade, mas o quarto é apertado.

8/10 – Bra

Leonardo

Likte ikke: Renhold
Quarto apertado, mas excelente custo beneficio.
No início o hotel assusta, mas com um pouco de tempo percebemos que a maioria dos hotéis são assim, espremidos e muitos sem janelas. É um bom custo beneficio na cidade, mas o quarto é apertado.

10/10 – Utmerket

kayoung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
위치 굿 직원 굿 조식 굿

10/10 – Utmerket

Yong Koo og usa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great service
excellent service and professional.

10/10 – Utmerket

Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell och trevlig personal
Personalen är väldigt trevliga och hjälpsamma. Kommer garanterat att bo här igen om jag åker till Hanoi igen.
Svar fra General Manager den 10. nov. 2016
We would like to send to you millions thanks for your support by staying and using our services. We aware that we have not done good enough to serve you as perfect your vacation this time, but we do look forward to your next trip in Vietnam, with a promise for a much better service. Ms. Daisy

8/10 – Bra

Ash og Austin, TX

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff here is lovely & location is perfect!
The staff here is so welcoming and helpful, and the location can't be beat. The rooms are clean and comfortable enough.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Equipe accueillante et souriante
Hôtel bien situé, équipe souriante, mais pas de fenêtre dans notre chambre...Petits déjeuners peux copieux. Ils nous ont réservé des hôtels et des visites dans différents lieux du Vietnam. Mais on a été déçu de certains hôtels et visites qu'ils nous ont conseillés, qui étaient sans intérêt... On les a payé vraiment trop cher !!!! Je pense qu'ils ont des accords entre eux, et tant pis pour l'avis du touriste. C'est dommage.

10/10 – Utmerket

CHUN og 대한민국

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
가성비가 매우 좋고, 친절하고 편안한 호텔
방크기가 살짝 작고, 시설이 약간 오래된 느낌이 있지만, 가격이 매우 저렴하면서도 깔끔하고 편안한 호텔입니다. 그리고 직원분들이 매우 친절합니다. 익숙하지 않으신 분들은 살짝 부담스러울지도 ㅎㅎ 또한, 여행 일정변경으로 숙박일정 조정을 부탁드렸는데 흔쾌히 변경을 해주셨습니다. ^^ 사장님께서 본인 호텔에 방이 없으면 여동생분 호텔이라도 방을 구해주시겠다고 하셨어요. 완전 친절~*-* 조식도 맛있고 깔끔합니다. 강추해요~ㅎㅎ
Svar fra Jack den 11. sep. 2016
KHAMSHAHAMITA.

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was smaller than what i saw in picture
1. Room is not same to the picture 2. Manager said to me that they have a gift for my girlfriend's birthday but nothing come
Svar fra Jackie den 11. sep. 2016
Dear guest, Thank you very much for taking time to post a feedback for us. On behalf of hotel team, I would like to take this opportunity to reply as bellow details: 1. The room you book is exactly as what we got on internet. The Classic Double room is smallest room type in hotel, however it still cozy and similar facilities with other. 2. The small gift from our team ( inclusive a chocolate & birthday card) was setting in the room would located, but when our front desk staff change the room, they forget to move the items. We are so sorry for the inconvenience caused. Honestly we are happy to do and willing to sett up for guests in special case. Finally we are so sad and feel sorry while you miss a happy time at our hotel. As we are strong serious briffing to our front desk to do better next time. And your comment was recorded to enhance our service better next time. Best regards Mr. Jackie & team

10/10 – Utmerket

Nadarajah og Finland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Definitely I will stay again in this hotel
I stayed at Mai charming hotel for a week. I have nothing to complain. Room was nice. Staffs are friendly and helpful. They are there for any need. I came back very late at 1am due to my other day trip and people were still there to open door and let me in. When my mobile phone did not work out, they let me use their phone without any charge. Breakfast was served with both Asian and Western styles. You can enjoy breakfast from top floor with night views streets. Jack - the manager was so friendly and he took care of every guest with warmest welcome. An extra nice thing the hotel offer is the excellent massage service with reasonable price. I would say you cannot go wrong to decide staying in Mai hotel.
Svar fra General Manager den 11. sep. 2016
Dear Nadarajah, Thank you so much indeed for choosing and enjoy staying at Mai Charming Hotel & Spa. We are very happy to read your wonderful comment as we so proud of having you here! Your feedback and high scores are very importance because it endeavor us to work harder through the loooong days just to make sure all the guests are happy! Till our path cross, we wishing you a nice trip before heading home and the entire team looks forward to welcome you back as royal guest at Hanoi Mai Charming Hotel & Spa. Regards Mr. Jack & team

6/10 – Grei

Bedrich

Likte ikke: Personale og service
Good hotel close to Old quater
The hotel is well accessible by bus number 86 from the airport, which has a stop at the Opera house. From the stop walk slow walking is about 25 minutes. The hotel has well-equipped rooms. Beware of most rooms don't have Windows! It is located close to the tourist attractions. Unfortunately, on a noisy street, and the noise from the street is heard in the room. Breakfast is good and the food is varied.
Svar fra Jack & team den 22. juli 2016
Dear Bedrich, Thank you for taking time to write us a feedback as choosing our hotel for the trip while you were in Hanoi. From the airport, if you take the bus of Vietnam airlines, they will drop you at #1 Quang Trung St just two blocks to hotel ( takes about 4 minutes to walk). Hanoi & Saigon is most exciting and noisy city but when you get use to with that you will fall in love with Hanoi. The room rate is similar when compare with other small hotel but we serving big buffet just to re - energy our guest for the long day so it was considered as one of the best value hotel in town. Any how, we will record your comment to enhance our service and facilities just to make your next stay more comfort. Finally, we wish you a good trip before heading home. Best regards Mr. Jack - Hotel Manager

10/10 – Utmerket

NOBUHIDE og 東京都足立区

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
優しいホテルです。
このホテルは2回目の滞在でした。 ホテルのマネージャー、スタッフも僕を覚えいてくれました。 窓のない部屋はダメなので窓つきの部屋を用意してありました。旧市街にも歩いて行けるしショッピングには困りません。 チェックアウトの日に僕の搭乗便が深夜便だと伝えると、4時30分まで無料でレイトチェックアウトしてくれました。マネージャー、スタッフとも、とても友好的で良かったです。
Svar fra hotel management den 22. juli 2016
Dear Nobuhide, Thank you very much for taking time to post a feedback for our hotel, we are so happy about that. We so proud of having you here and be your service, we know that there is some time we got a bit difficult to communicate but finally we got through... We are also glad when you were enjoyed the staying at Mai Charming hotel & Spa cause we saw your big smile daily at front desk. Your comment and scores were considered as one of our greatest reward what endeavor me and my team work harder to serve all the guests like you. Finally, we wishing you all the best and the entire team look forward to welcome you back as royal guest next time soon. Regards Mr. Jack Hotel Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
ハノイ在住者に、立地が抜群に良いと感心された。主要な通りに面しているというのは大きいらしい。窓がある部屋を予約したのも正解だったと思う。
Svar fra General Manager den 11. sep. 2016
My dear guest, Thank you very much for taking time to write us a feedback. We are very happy when reading your comment as proud of having you here! Your nice review and high scores will endeavor us to work harder to make sure all the guests in hotel have a comfort stay and enjoying. Hope you have a good trip home and the entire team look forward to seeing you back soon. Regards Mr. Jack & team