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Anmeldelser av Stella Island Luxury Resort & Spa - Adults Only

5 out of 5
Stella Island Luxury Resort & Spa - Adults Only
Analipsi, Analipsi, Hersonissos

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 213 av totalt 262 anmeldelser." "
Rangering på 8 − Bra. 33 av totalt 262 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 262 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 262 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 262 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

John Kristoffer

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig ressort og vel verdt 40 Euro per person per dag for All Inclusive (dog om man er gravid er utvalget av ikke alcoholdholdige drinker veldig magert). Anbefaler å booke taxi direkte via hotellet for å få den mest behagelige transporten til hotellet. Litt synd at hotellet ligger 20min gange fra nærmeste bussholdeplass inn til Heraklion, og Taxi til byen koster 50 Euro hver vei.
Bodde her 9 netter i juli 2019
Svar fra Iness Lannaja den 19. juli 2019
Dear Guest, Thank you for sharing your amazing Stella Island experience with us. We are thrilled that we were able to provide you with such a satisfying vacation on your first stay with us. We are looking forward to welcome you back very soon! The Kindest Regards, Iness Lannaja Guest Relations Supervisor

10/10 – Utmerket

Dianne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for a week and had a fantastic time All inclusive was fab the dinning options were great Couldn’t fault anything about our stay the staff were great
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het is prachtig
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Christian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing food, Beautifully manicure Property!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

lior

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is exactly as you expect! All of the staff we have interacted with have been the most caring and attentive people I have ever met, especially at the Makuti bar day in day out they even recommended us some films to watch. The pictures of the place you see are exactly what you get. If you are like us and do not often experience people waiting on you hand and foot it’s a surreal experience but something that makes the trip So amazing. The dining experience - just WOW! Food I have never tasted to be so amazing! Always have the lamb medium rare you won’t regret it. Welcome drinks on arrival and they let you enjoy everything how you want to not how they expect you too. I can’t thank everyone enough for my stay it’s been something I’ll never forget and nothing will live up to this. If you have the chance to come - you won’t regret it!!
Bodde her 3 netter i april 2024

10/10 – Utmerket

Yvonne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prachtige accomodatie, goede ontbijt- en dinerbuffetten. Gevarieerd entertainment. Mogelijkheid tot all-inclusive voor niet te veel geld. In de buurt is niet zoveel te doen dus als je er op uit wilt is een auto wel een must.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Joseph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and kind. The food was also very good and a lot to choose from.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sammy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unreal property, with amazing food and staff.
Bodde her 5 netter i april 2024

10/10 – Utmerket

Gary

Bodde her 6 netter i april 2024

10/10 – Utmerket

Viola

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023

10/10 – Utmerket

namara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Definitely recommend Full board package.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time staying at Stella Island and Wow! From start to end the holiday was amazing. Lovely welcome by the front desk staff, check in incredibly smooth with a welcome drink. Staff very attentive, used the in resort a la carte restaurants on 4 of the 5 nights which were all lovely (esp the Mexican and Steak restaurants) staff very friendly, resort is very clean and tidy with staff always cleaning. Lovely atmosphere. Will definitely be returning!
Bodde her 5 netter i oktober 2023

8/10 – Bra

Niko

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023

8/10 – Bra

Jean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i september 2023

10/10 – Utmerket

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was absolutely stunning!! Definitely enjoyed staying here. The rooms were gorgeous, pool was amazing, extremely friendly staff, and they had a nice spa! Overall 5 out of 5. Only thing that was a little disappointing was the beach for the guests. Certainly wasn’t what we expected. Very rocky, and not a great place to enjoy the ocean as there’s walls/barriers right in front of where the Stella Island guests sit. However, not a big deal. We just went to a nearby beach about 20 minutes away via taxi, and it was awesome. This place is gorgeous and we’d highly recommend it.
Bodde her 6 netter i august 2023
Svar fra Georgia den 15. sep. 2023
Dear Jamie,Thank you for your excellent review and your kind words about our stunning resort. We are delighted to hear that you enjoyed your stay with us, including your gorgeous room, the amazing pools, our friendly Team, and the Anassa Spa.We appreciate your understanding regarding the beach situation. It's important to note that we are not a beachfront resort, and we do not advertise ourselves as such. We are glad to hear that you found a nearby beach to your liking.Thank you for highly recommending us, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Annaliese

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Absolutely no complaints
Bodde her 3 netter i august 2023
Svar fra Georgia den 15. sep. 2023
Dear Annaliese, Thank you so much for your excellent feedback! Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2023
Svar fra Georgia den 15. sep. 2023
Dear Sophie, Thank you so much for your 5* rating! Best regards, Georgia FragkiadakiGuest Experience Coordinator

6/10 – Grei

Leena

Given that is a luxury hotel. The room we stayed in was average the TV could not even connect via Bluetooth.
Bodde her 1 natt i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Leena, Thank you for taking the time to share your feedback with us. We are truly discouraged that your impression of your stay was determined by the TV, at a resort with 6 exquisite restaurants, 5 bars, a luxurious Spa, a Waterpark, and a wide array of Sports facilities and more.Should you choose to stay with us again, please do not hesitate to contact our team directly with any concerns or requests. We are committed to making your next visit exceptional in every way.Thank you for choosing us for your stay.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Lars

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Einfach ein unfassbares gutes Hotel mit exzellenten Serviceangebot. Ideale Steuerung aller Bedürfnisse (Spa, Restaurant, Zimmerservice, ...) über digitale App. Weltklasse! :-)
Bodde her 8 netter i juli 2023
Svar fra Georgia den 15. sep. 2023
Dear Lars,Thank you for your wonderful feedback! We're happy to hear that you had a perfect holiday with excellent service offerings. Your kind words mean the world to us.We look forward to welcoming you back for another world-class experience! Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Robert

Bodde her 7 netter i juli 2023
Svar fra Georgia den 15. sep. 2023
Dear Robert, Thank you so much for your excellent feedback! Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was the nicest and friendliest people I have ever encountered. I love the resort.
Bodde her 4 netter i juli 2023
Svar fra Georgia den 15. sep. 2023
Dear John,Thank you for your excellent feedback!It is feedback like yours that truly inspires and motivates our team to continue providing exceptional service and authentic hospitality.Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Robert

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointed
Bodde her 7 netter i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Robert, We are sorry to hear you feel this way.Please feel free to reach out to us directly should you have any concerns or questions regarding your stay.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Tristan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amenities were amazing. Staff super friendly and accommodating. Food was incredible. Overwater Bungalow is a big recommend.
Bodde her 9 netter i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Tristan,Thank you for your kind words! We're happy to hear that you enjoyed our amazing amenities, experienced the warmth of our friendly and accommodating Ream, and savoured incredible meals.We look forward to welcoming you back for another exceptional stay!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Antony

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were amazing but it took a long time to get s drink served once ordered. Everything else was great
Bodde her 14 netter i mai 2023
Svar fra Georgia den 15. sep. 2023
Dear Antony,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our Team amazing and that you had a great holiday experience.We apologize for the delay, and we appreciate your patience during busier times. We will work on improving our service speed to ensure a more seamless experience for our guests.We hope to have the pleasure of welcoming you back to our resort in the furture!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Rotem

Bodde her 5 netter i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Rotem, Thank you so much for your excellent rating! Warm regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Sharla S.

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place was amazing. Very clean, modern, staff was extremely friendly and helpful. Everything you would imagine a place like that to be. We definitely didn’t have enough time there. I would like to have used the facilities the entire day of check in even if our room was not ready yet, as we were not able to use them until 3:00 and then not able to use them after check out at 11:00 so it made for a short time period for two days. Also since we did not get to check in until late we were not able to eat at one of the speciality restaurants the first night as they were already booked and then the choices for the second day were limited because of already being booked up.
Bodde her 2 netter i mai 2023
Svar fra Georgia den 15. sep. 2023
Dear Sharla S.,Thank you for sharing your excellent feedback! We're delighted to hear that you found our property amazing, clean, and modern and that our committed Team was extremely friendly and helpful.Thank you for choosing to stay with us, and we hope to welcome you back for a longer and even more enjoyable stay in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Olufemi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite a nice quiet place to relax but all inclusive finishes by 11pm and you have to pay for food and drinks between 11pm and 7am which is quite is okay with me with the amount charged for the stay. I was charged separately for using the spa too
Bodde her 5 netter i mai 2023
Svar fra Georgia den 31. mai 2023
Dear Olufemi,Thank you for choosing our resort for your stay in Crete! We are glad to hear that you have enjoyed our tranquil atmosphere and the services provided.Regarding the all-inclusive benefits they apply until 23:00, a policy communicated clearly to our guests to ensure transparency.We would like to clarify that the all-inclusive package only is about food and drinks and not spa services, a well-accepted fact on a worldwide basis. We are happy that you had a relaxing stay with us. We value your feedback and hope to welcome you back to Stella Island in the near future.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Krupa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed at this property in mid May when the weather was still a little cold and therefore did not get to enjoy the pool and other amenities as we would have liked. Despite that, we had a wonderful time over our few day stay at Stella Island! The staff was incredibly wonderful and the resort was neat and clean and servers were mostly pretty attentive. Our room was cleaned daily. There were shows in the evening, which were a nice form of entertainment since the resort is pretty isolated from everything else. The one day we did go into town, the hotel arranged a taxi for us for a fee of about 50 euro. Some issues we experienced: -Trying to make reservations beforehand at the restaurants... I was told over email that they would not take them beforehand, and when we got there, the staff said I should have made them in advance because no dining except buffet dining was available on the day of our arrival. That being said, when we did get to eat at the specialty restaurants that were open, they were incredibly wonderful! The food was on par fantastic for an all inclusive deal. -I had contacted the hotel to set up transportation from the airport and they never got back to me. That being said, it was easy to find a taxi at the airport. -All inclusive ends at 11pm (for drinks/foods); which is not something we were used to or expected. -Not a huge deal, but we were told there would be a nice surprise for us in our room for our anniversary, but that never really happened.
Svar fra Georgia den 15. sep. 2023
Dear Krupa, Thank you for taking the time to share your feedback about your stay with us in May. We're pleased to hear that despite the cooler weather, you had a wonderful time.We appreciate your kind words about our Team, the cleanliness of the resort, and the entertainment options provided. It's great to know that you enjoyed our exquisite restaurants and that the culinary experience exceeded your expectations. Please accept our apologies for any mishaps from our side.Thank you for choosing us for your holidays, and we hope to have the opportunity to welcome you back in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

6/10 – Grei

John

Bodde her 5 netter i april 2023
Svar fra Georgia den 11. mai 2023
Dear John, Thank you for sharing your review. We are sorry that your stay with us did not meet your expectations and was less than ideal. Could you please provide us with more specific information about what we could improve upon to make your next stay more enjoyable? Your feedback is very important to us and we would like to ensure that we provide the best possible experience for all of our guests.Best regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Sabrina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolle Anlage!!!
Bodde her 4 netter i april 2023
Svar fra Georgia den 6. mai 2023
Dear Sabrina,Thank you for taking the time to review your recent stay at Stella Island! We're glad to hear that you enjoyed your time with us and that you were satisfied with the cleanliness, the facilities & services and the amenities of our resort. We hope to welcome you back soon!Best regards, Georgia FragkiadakiGuest Experience Coordinator

2/10 – Forferdelig

Hanan og CAESAREA

Bodde her 4 netter i april 2023
Svar fra Georgia den 15. sep. 2023
Dear Hanan, We were truly disheartened to see your rating.Do not hesitate to directly contact us with more details about your experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Shahar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
beautiful place , excellent service . food could be better . expected more out of this place . if you dont like ham and sea food , you have almost nothing to eat . spa costs extra ... this hotel is super expensive and shouldn't be charging extra for hot tub .
Bodde her 1 natt i april 2023
Svar fra Georgia den 6. mai 2023
Dear Shahar,Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are delighted to hear that you found our property beautiful and enjoyed our hospitality experience, as well as our amenities and facilities.We are sorry to hear that the food did not meet your expectations and that you were not able to find suitable options for you. We offer a range of culinary experiences across our five thematic restaurants that we are extremely proud of, and we are disheartened that we were unable to provide you with the personalized experience that we are known for. We wish we had the chance to personally oversee any possible solutions to suit your dietary requirements. We will certainly pass along your comments to our team for further review and improvement.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Best regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Dolores

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customers service was excellent. Nice variety of restaurants though the quality can improve. Excellent drinks & knowledgeable bar men. Clean environment but need to pay more attention to culinary utensils. All in all a fantastic experience and they were very open to correction. The management is amazing.
Bodde her 4 netter i april 2023
Svar fra Georgia den 6. mai 2023
Dear Dolores,Thank you for taking the time to leave a review of your recent stay at Stella Island. We are delighted to hear that you enjoyed your experience with us, particularly our excellent guest service, the variety of restaurants, and drinks, the knowledgeable bar team, and the cleanliness. We appreciate your feedback on the quality of our restaurants, and we will certainly take this into consideration as we continually strive to improve our services and facilities.If you have any additional thoughts or suggestions, we encourage you to contact us directly at experience@stellahotels.gr . We would love to hear from you and continue to improve our guests' experiences.Thank you for acknowledging our amazing management team, and we hope to welcome you back soon for another fantastic experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Franco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

DESMOND

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place! Enjoy a birthday trip here with my wife and we thoroughly enjoyed everyday. If ever nesr here, Stella would be the first choice.
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Jasmine

Bodde her 5 netter i oktober 2022

10/10 – Utmerket

Laurent

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

aharon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
wonderfull stay/relaxing the service was perfect
Bodde her 3 netter i oktober 2022

4/10 – Dårlig

Hyunkyung

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Good but less than expected
-cons: I clearly requested quite room, but terrible noise made me crazy every night, even after 11 pm. And half board does not mean two meals are free. Some are charged. -pros: Some employees such as waiter in Paraiso and waitress of brunch restaurant (I don't remember the name) were very nice.
Bodde her 2 netter i oktober 2022

8/10 – Bra

Sonia

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay was wonderful the food needs to be more of a variety for all cultures, but overall great staff
Bodde her 4 netter i september 2022

10/10 – Utmerket

Fabrice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Magnifique hôtel
Nous n'avons passé qu'une nuit dans cet hôtel en chambre premium avec accès piscine. L'hôtel et la chambre sont magnifiques. En revanche le fait d'avoir une douche et lavabo directement dans la chambre oblige de fermer les doubles rideaux sinon tout ceux qui passent en face de votre chambre voient tout ! Juste une bouilloire plutôt qu'une cafetière ou nespresso est un peu dommage pour un hôtel de standing. Étant en demi-pension nous avons trouvé le buffet du dîner et pdj un peu limités en choix. Tout le personnel est agréable et serviable. En plus si vous voulez vous éclater il y a accès à l'hôtel stella palace et son parc aquatique. Accueil au top avec le voiturier, cocktail d'accueil, check-in en avance... Nous avons regretté de n'y avoir passé qu'une nuit.
Bodde her 1 natt i september 2022

6/10 – Grei

Melissa

Reiste med en gruppe
Die Poolanlage ist sehr großzügig gestaltet, aber der Service unaufmerksam und teilweise unfreundlich. Wir lagen über 1h am Pool und wurden nicht bedient und es würde erwartet, dass wir den Schirm selbst öffnen. Es gibt genug Sonnenliegen und viele Getränke im All Inclusive. Im Pool sind die Fliesen und Ecken schmutzig. Das Zimmer ist wunderschön gestaltet, aber sparsam eingerichtet, das Bett hat geknarrt, ein Bademantel war komplett eingegangen und hat nicht gepasst und es gab im Bad nur Shampoo, Handseife und eine Bodylotion. Das Badezimmer ist offen und man hat eine gigantische Dusche und großen Balkon. Uns hat ein Ganzkörperspiegel gefehlt und eine Fernbedienung für die Klimaanlage. Das Abendprogramm war super und das Essen Shisha auch lecker. Allgemein ist das Essen durchschnittlich und leider nichts besonderes! Es ist sehr schade bei diesem Preis so viele Mängel feststellen zu müssen! Wir empfehlen das Hotel keinem weiter! Es ist definitiv kein luxury Resort.
Bodde her 1 natt i september 2022

8/10 – Bra

Igal

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good but less than expected
The place is huge and looks very nice. Rooms are very large and comfort. On the other hand, the hotel is a bit too big and with many guests so sometimes the service lacks. I had a half board reservation and so they let you eat only in the main restaurant. I was disappointed of the food quality in the main restaurant (mainly dinner) and as well of the lunch in the meat restaurant (with extra cost).
Bodde her 1 natt i september 2022

8/10 – Bra

smadar

Bodde her 1 natt i september 2022

10/10 – Utmerket

lidor

Bodde her 3 netter i september 2022

10/10 – Utmerket

Mohammad

Bodde her 2 netter i august 2022

10/10 – Utmerket

YARON

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great srvice
Bodde her 1 natt i august 2022

10/10 – Utmerket

edi

Bodde her 2 netter i august 2022